K Leroy Irvis Towers

Pros

• It is a nice place to live.
• Tracey is a wonderful manager to have at the place.
• Steve from maintenance is an awesome maintenance guy and the one to go to.
• Ebony provides satisfaction and good customer service.
• Ebony is great to work with.
• The residents and staff are extremely helpful and look after each other.
• There is a store located on the ground level.

Cons

• This place is TERRIBLE! The property management company should be ashamed of themselves.
• The AC in the building is a joke, non existing.
• It is so unfair that the tenants are expected to pay rent to live in a heat box!
• Throughout the building you can see the wave of heat in front of you.
• There are so many elderly tenants in the building with health issues. Many tenants if not all are AFRAID to speak up, so they just SUFFER in silence!
• This problem has been going on for years and for years nothing has been done.
• It is INHUMANE, that people have to live in such conditions.
• They trick Republicans who wanna vote for their party during polls.
• The worst human being managing this building on earth, Robin Y., and her crew.

Review

This property comes across in a surprisingly mixed yet persistent way. Many residents begin with a positive note, calling it a nice place to live and highlighting the people who keep things running. Tracey is repeatedly praised as a wonderful manager, and Steve from maintenance earns frequent compliments for being reliable and dependable. The sense of daily support from the staff seems central to why some residents stay: a number of comments emphasize that staff and fellow residents are friendly, helpful, and ready to lend a hand. In particular, Ebony is repeatedly singled out as a standout presence, with multiple reviews noting satisfaction, good customer service, and a great experience working with her. The recurring thread is that, when contacted, the team - especially Ebony - takes care of issues and helps residents feel heard.

Several reviews zero in on Ebony Tolliver by name, underscoring a consistently positive experience. One note simply states that the satisfaction and customer service with Ebony were solid, while others affirm that Ebony delivered a great experience and that working with her was a pleasure. In these accounts, Ebony isn't just a manager by title; she's a touchstone for residents who want reliable, respectful, and effective communication. Across the board, the Ebony-focused feedback paints a clear picture of a staff contact who is trusted and well-regarded, contributing to a sense of stability amid other challenges in the building.

There are, however, serious concerns that recur in the reviews and cannot be overlooked. A prominent complaint asks for the elevator to be fixed, bluntly noting that it sounds like it could collapse. That single line stands in tension with the otherwise positive tone of many other comments, signaling that safety and infrastructure issues coexist with otherwise strong resident-staff relationships. Another element that surfaces in multiple sections is the building's climate and comfort. One extended critique describes the AC as effectively non-existent and labels the tenants' living conditions as unfair, arguing that residents must pay rent to live in a "heat box." That review emphasizes heat waves coursing through the building, a problem described as ongoing for years, with elderly residents particularly vulnerable and many afraid to speak up. The language is strong, underscoring a perception of inhuman conditions that has persisted over time and hasn't been resolved in the view of that reviewer.

Despite the harsh assessment, a sense of community persists in other comments. A reviewer who has only been there briefly still finds the staff and residents to be extremely helpful and notes a shared commitment to looking after one another. There's also a practical upside mentioned by several tenants: the building houses a store on the ground level, which adds convenience and a neighborhood feel. For those who are settled in, the building feels like a home, especially for older residents who appreciate the camaraderie and the access to everyday amenities. In these voices, the high-rise is more than brick and glass - it's a living space where neighbors become a support network and where daily life has merits beyond the management office.

The management history appears as a point of contention and evolution, with conflicting narratives about Robin Y and the overall direction of leadership. One account laments having had "the worst human being managing this building on earth," claiming that Robin Y and her crew were fired and that Arbors management stepped in, bringing improvements and an upward swing. Yet another line in the same vein mentions a new property manager named Robin Y arriving in December 2019 and making positive changes, with maintenance addressing problems quickly and a general sense of growing satisfaction. The tension between these statements suggests a contested period of leadership, where different residents experienced different phases or facets of management. Taken together, these notes portray a property in flux, with some residents feeling substantial improvement and others recalling more difficult times under prior leadership.

In the longer arc of experiences, a veteran resident notes they are very happy living there and mentions an upcoming seven-year anniversary in November 2019, signaling that long-term residents have found value and stability in the community despite the flaws others cite. Yet, another stark opinion closes the collection: "This place is TERRIBLE! The property management company should be ashamed? the AC is a joke; living here is like paying rent to stay in a heat box." This harsh verdict foregrounds a deep dissatisfaction with core building systems and governance, framing the property as dangerous or untenable for many, particularly the elderly, and concluding with a blunt warning against recommending the place even to someone in need.

Taken as a whole, the reviews sketch a complex portrait of a high-rise community. The human elements - the responsiveness of Ebony and other staff, the friendliness of many residents, and the convenience of on-site amenities - offer a strong foundation for a positive living experience. At the same time, tangible issues around elevator safety and air conditioning, coupled with reports of management turbulence and fear among vulnerable tenants, create a countervailing gravity that pushes some residents toward doubt or withdrawal. The place clearly hosts a spectrum of lived experiences: warmth and support for some, critical safety and governance concerns for others. For potential residents, the takeaway is nuanced: the building can be a home with a strong community and attentive staff, but it also demands attention to ongoing infrastructure and leadership questions that have, in the past, produced serious dissatisfaction.

Transportation

• Amtrak - Pittsburgh Station (0.2 miles)
• Bus Station (0.3 miles)
• North Side Station (1.2 miles)
• Port Authority Allegheny Station (1.6 miles)

Restaurants

• Eleven (0.3 miles)
• Condado Taqueria (0.4 miles)
• Primanti Brothers (0.5 miles)
• Nicky's Thai Kitchen (0.6 miles)
• Waffles Incaffeinated (0.6 miles)
• The Eagle - Pittsburgh (0.6 miles)
• Mitchell's Restaurant, Bar & Banquet Center (0.7 miles)

Hospitals

• UPMC Mercy (0.5 miles)
• Allegheny General Hospital (1.2 miles)
• Sleep Laboratory at UPMC Montefiore (1.4 miles)
• VA Pittsburgh Healthcare System (1.4 miles)
• University of Pittsburgh Medical Center (1.4 miles)
• UPMC Presbyterian (1.4 miles)
• Magee-Women's Hospital of UPMC (1.5 miles)

Cafes

• De Fer Coffee (0.6 miles)
• Creative Coffee and Supply (0.8 miles)
• El Layali Hookah (0.8 miles)
• Kingfly Spirits (0.9 miles)
• Panera Bread (1.6 miles)
• Big Dog Coffee (1.6 miles)
• Brooklyn Bagel At Arsenal (2.1 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Rite Aid (1.5 miles)
• Rite Aid (1.5 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2.2 miles)
• Rite Aid (2.3 miles)

Physicians

• Allergy & Asthma Associates (1 miles)
• Allegheny Cancer Center (1.2 miles)
• Kaufmann Medical Building (1.4 miles)
• Western Psychiatric Institute and Clinic of UPMC (1.5 miles)
• Plastic and Reconstructive Surgery (1.5 miles)
• Aiken Medical Building (2.7 miles)
• Bellissimo Plastic Surgery & Medi Spa (2.8 miles)

Parks

• Point State Park (1 miles)
• Point State Park Fountain (1.3 miles)
• Mt Washington Observation Deck (1.4 miles)
• The Duquesne Incline (1.6 miles)
• Arsenal Park (2.1 miles)
• Schenley Park (2.5 miles)
• Leslie Park Field (2.5 miles)

Places of Worship

• St Margaret of Scotland Roman Catholic Church (3.5 miles)
• Calvary Episcopal Church (3.5 miles)
• Kingdom Hall Of Jehovahs Witnesses (3.7 miles)