Henderson House

P O B 6363 528 30 Pressley Street, Pittsburgh, PA 15212

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
5 stars
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Assisted Living

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    Overall Review of Henderson House

    Cons

    • pro The reviewer found the price very high for what was offered.
    • pro The common areas were cramped and offered few amenities.
    • pro The food was very poor, largely instant or canned.
    • pro An extra fee was required for air conditioning.
    • pro There was a bed bug infestation in the house during the stay, and bed bugs followed the guest home.
    • pro Eradicating them cost almost $1,000.
    • pro The reviewer described the experience as awful.

    Review

    What began as a routine lodging choice quickly revealed itself as a disappointing experience marked by a stark mismatch between cost and value. The guest's impression centers on feeling taken aback by the price - around $1,500 for a single room - without receiving commensurate quality or comfort. The lodging's listed features and the day-to-day reality seemed out of step with what should accompany such a price point, leaving a sense of being overcharged for something that did not measure up to expectations or even basic standards.

    In particular, the value proposition was undercut by the layout and common spaces, which were described as cramped and lacking in meaningful amenities. The room itself did not appear to justify the expense, and the shared areas did little to offset the price tag. The overall atmosphere suggested that the property prioritized quantity or appearance over comfortable, spacious, or thoughtfully designed common areas where guests could relax or socialize. What was described as a premium experience instead felt constrained by space and limited conveniences.

    The quality and variety of meals - or rather, the disappointing lack thereof - reinforced the sense that value was not being delivered. Food was characterized as very poor, with much of it either instant or canned rather than fresh or thoughtfully prepared. This culinary shortfall stood in stark contrast to the high cost endured by the guest, further compounding the sense that the establishment did not meet reasonable expectations for guests who invest significant money in their stay. The criticism of the dining offerings was a key element in painting a broader picture of dissatisfaction with the overall experience.

    Another source of frustration lay in what should have been an inclusive climate control experience. The guest noted that obtaining the standard comfort of air conditioning required paying an additional fee, implying that basic amenities commonly expected in a lodging setting were not included in the base price. This added fee-for-comfort arrangement contributed to a sense that the stay was being nickel-and-dimed at every turn, diminishing any residual goodwill from the initial booking. It underscored a broader impression that the property operated on a model of extra charges rather than transparent, all-inclusive pricing.

    A particularly alarming issue during the stay was a bed bug infestation, described by the guest as occurring within the house while they were present. The infestation escalated into a deeply troubling personal consequence, as the bed bugs allegedly followed the guest home. The emotional and financial impact was significant, with estimates suggesting it cost close to $1,000 to eradicate the pests. The experience was described as awful, a reminder that some hospitality experiences can abruptly cross from inconvenient to genuinely distressing. The combination of a troublesome health-related problem and the burden of remediation amplified the overall negativity of the stay.

    Taken together, the review paints a portrait of a lodging experience that left the guest feeling overcharged, undersatisfied, and troubled by multiple negative factors. The price did not align with the room quality, the cramped common areas offered scant amenities, the food failed to meet basic expectations, and the extra charges for conveniences like air conditioning added to the sense that value was being compromised at every turn. The bed bug incident introduced a dramatic and troubling complication that, in the guest's words, ruined part of their experience and imposed a substantial hassle and cost afterwards. For readers considering a stay in this place, the narrative serves as a cautionary tale about potential hidden costs, quality gaps, and the risk of unwanted pests interrupting travel plans.

    Features

    Housing

    • 25 resident community capacity 25 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Pittsburgh International (13 miles away) Pittsburgh International (13 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Henderson House in Pittsburgh, PA offers a comfortable and convenient living option for seniors in need of assistance with their daily activities. Our community provides a range of amenities to ensure our residents feel at home and have access to the resources they need.

    Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, a telephone, and a kitchenette for those who prefer to prepare their own meals. Our on-site dining room offers restaurant-style meals with special dietary restrictions accommodated.

    Residents can enjoy spending time outdoors in our garden or outdoor space, as well as take advantage of our small library for leisurely reading. We also provide housekeeping services to help maintain a clean and organized living environment.

    The care services at Henderson House are designed to support residents' overall well-being. Our staff provides 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Medication management is available to ensure that residents take their medications as prescribed.

    We prioritize the mental wellness of our residents by offering a mental wellness program that focuses on promoting emotional health and engagement. Additionally, our dedicated staff helps manage diabetes diets and prepares nutritious meals tailored to individual needs.

    To keep residents socially engaged and active, we offer resident-run activities as well as scheduled daily activities. This encourages social interaction among residents and promotes an active lifestyle.

    Located in close proximity to various amenities, Henderson House is surrounded by 13 cafes, 7 parks, 19 pharmacies, 7 physicians' offices, 36 restaurants, 4 transportation options, 3 places of worship nearby for easy accessibility. Furthermore, there are 11 hospitals nearby ensuring prompt medical attention if needed.

    At Henderson House Assisted Living Community in Pittsburgh, PA, we strive to provide a comfortable and supportive environment where seniors can age gracefully while receiving the care they need.

    Nearby Places of Interest

    Hospitals

    • Allegheny General Hospital (0.4 miles)
    • UPMC Mercy (1.3 miles)
    • VA Pittsburgh Healthcare System (2 miles)
    • Sleep Laboratory at UPMC Montefiore (2.1 miles)
    • University of Pittsburgh Medical Center (2.1 miles)
    • UPMC Presbyterian (2.1 miles)
    • Magee-Women's Hospital of UPMC (2.3 miles)

    Physicians

    • Allegheny Cancer Center (0.4 miles)
    • Allergy & Asthma Associates (0.7 miles)
    • Western Psychiatric Institute and Clinic of UPMC (2.2 miles)
    • Kaufmann Medical Building (2.2 miles)
    • Plastic and Reconstructive Surgery (2.2 miles)
    • Aiken Medical Building (3.2 miles)
    • Bellissimo Plastic Surgery & Medi Spa (3.4 miles)

    Restaurants

    • Eleven (0.5 miles)
    • Nicky's Thai Kitchen (0.6 miles)
    • The Eagle - Pittsburgh (0.6 miles)
    • McFaddens Pittsburgh (0.6 miles)
    • Condado Taqueria (0.6 miles)
    • Primanti Brothers (0.7 miles)
    • City Works Pa (0.8 miles)

    Transportation

    • Bus Station (0.6 miles)
    • North Side Station (0.6 miles)
    • Amtrak - Pittsburgh Station (0.6 miles)
    • Port Authority Allegheny Station (1 miles)

    Parks

    • Point State Park (0.8 miles)
    • Point State Park Fountain (1 miles)
    • The Duquesne Incline (1.3 miles)
    • Mt Washington Observation Deck (1.4 miles)
    • Arsenal Park (2.3 miles)
    • Leslie Park Field (2.6 miles)
    • Schenley Park (3.3 miles)

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Rite Aid (0.9 miles)
    • Rite Aid (1.6 miles)
    • Rite Aid (2.2 miles)
    • Rite Aid (2.3 miles)
    • CVS Pharmacy (2.5 miles)
    • Rite Aid (2.6 miles)

    Cafes

    • De Fer Coffee (0.8 miles)
    • Creative Coffee and Supply (0.9 miles)
    • El Layali Hookah (1.1 miles)
    • Kingfly Spirits (1.1 miles)
    • Brooklyn Bagel At Arsenal (2.2 miles)
    • Panera Bread (2.4 miles)
    • Big Dog Coffee (2.5 miles)

    Places of Worship

    • St Margaret of Scotland Roman Catholic Church (3.2 miles)
    • St Philip Church (3.8 miles)
    • Calvary Episcopal Church (4.1 miles)

    Frequently Asked Questions

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