Comforcare Senior Services, Allegheny County

Pros

• The ComForCare team is compassionate, dependable, and capable of providing comprehensive elder care.
• Valya delivered extraordinary, hands-on care, staying with the client through lockdown and keeping the family updated with photos.
• Anna Zaydenberg and the agency are professional, easy to talk to, and highly responsive.
• The company never misses a day of service and offers 24/7 live phone support.
• ComForCare caregivers are described as becoming part of the family and helping maintain a high quality of life.
• The staff keeps families informed about health status with regular updates and photos.
• The agency assists families with paperwork to establish and receive services.
• Clients credit ComForCare with improving their loved ones' quality of life and overall well-being.
• The staff show dedication and often go above and beyond, including advocacy with insurers.
• The service is reliable, trusted, and highly recommended for home care.

Cons

• The company was not good to its workers, allegedly not paying an employee the last paycheck and repeatedly asking employees to sign papers to deny health care, which was described as very deceptive.

Review

The collection of stories about ComForCare paints a powerful, heartfelt portrait of what it means to care for elders with genuine compassion and professional dedication. Across dozens of sentences, families express deep gratitude for a team that shows up not just as caregivers, but as partners in maintaining dignity, comfort, and quality of life for their loved ones. From the moment care begins, the tone is consistently one of respect, reliability, and an unwavering commitment to the well?being of older adults who deserve the best possible support.

A standout chapter in these testimonials centers on Valya, whose extraordinary act of steadfast presence during the Covid-19 lockdown became a defining example of the company's extraordinary dedication. When a senior facility went into lockdown and visitors were barred, Valya chose to move into the mom's apartment to prevent infection, leaving her own family at home. For seven months, she lived in that intimate space, providing round-the-clock care as the mom faced a stroke and a shift to bed confinement. Valya handled every aspect of daily living - cooking, feeding, administering medications, soothing massage to deter bedsores, laundry, and housekeeping - while also serving as the family's vigilant bridge to the mom's condition. She documented progress with photos and kept the family informed hourly, turning what could have been a time of fear into a constant, reassuring presence. The feedback is emphatic: Valya did more for their loved one than most children could have managed, a testament to the level of commitment the agency seeks in its caregivers.

Beyond individual acts of heroism, the reviews repeatedly emphasize the agency's reliability and accessibility. Families note that ComForCare never missed a day of service, a crucial reassurance for those who depend on consistent caregiving to maintain safety and stability at home. The office support is highlighted as well, with offices providing easy access to a live person around the clock. The owner, Anna, is frequently singled out for praise - described as professional, approachable, and deeply invested in her clients' well-being. This combination of dependable caregiving and responsive leadership forms the backbone of the trust families place in the agency.

Several testimonials focus on the breadth of the agency's support beyond daily care. Families recount how ComForCare teams help navigate the practical complexities surrounding elder care - completing necessary paperwork, coordinating with insurance providers, and advocating for patients amid sometimes challenging bureaucratic hurdles. One account describes a long-standing, collaborative relationship with Anna Zaydenberg, who intervened during a dispute with a health insurance provider to preserve the hours of care needed for a mother-in-law who lived to 102. The narrative underscores how the agency's staff go above and beyond to preserve quality of life, not merely to deliver services, and how their advocacy can make a tangible difference in a senior's daily reality.

The personalized, affectionate approach to care emerges repeatedly in family testimonials. Multiple caregivers are named with affection and respect, including Guzal, who is praised for warmth and dedication; along with Alicia, Ebony, Cheryl, and Terry, who provided substantial and compassionate end?of?life support for a friend, feeding, cleaning, comforting, and taking on responsibilities that eased the burden on the family during a difficult period. Other caregivers - Viacheslav, Alex, and Jennifer - are recognized for their professionalism, reliability, and thorough communication throughout the care journey. In several stories, the elderly loved ones are described as feeling truly valued and treated as part of a family, with caregivers going "above and beyond," stopping by after shifts to check in, and providing an environment where the senior can feel safe, respected, and cared for.

The impact on families goes beyond practical care. In longer, more reflective testimonials, the agency is credited with transforming experiences of aging and illness. For a mother who experienced a severe decline after a fall, the team's steady presence and skilled care helped her maintain a meaningful life at home well beyond what would have been possible otherwise. The writer emphasizes that the warmth, attentiveness, and human connection delivered by ComForCare - not the hours alone - was what truly mattered. In another tribute, a son describes the relief of knowing his father was never alone, with caregivers who not only fulfilled their duties but also became trusted members of the family circle during challenging times.

Amid the overwhelmingly positive experiences, one review offers a cautionary note. It describes a situation where an employee felt inadequately treated, citing issues around pay and a request to sign a form to deny health care. This is presented as a single, concerning counterpoint in an otherwise glowing landscape of praise. It serves as a reminder that, even in high?quality service contexts, experiences can vary, though the prevailing consensus here leans heavily toward outstanding care, supportive management, and a culture that prioritizes the safety, comfort, and dignity of elders.

Taken together, the stories form a compelling testament to what ComForCare can offer: consistent, reliable in-home care delivered by compassionate professionals who treat elders with the kindness and respect they deserve; strong, accessible leadership that stands with families; and a practical muscle for navigating the complexities of senior care - from daily routines to the intricacies of insurance and service preparation. The overarching message is clear: families experience real peace of mind knowing their loved ones are in capable, caring hands, with a team that remains engaged, communicative, and willing to go the extra mile when it matters most.

This area of Pittsburgh, Pennsylvania offers a variety of amenities and services that may appeal to senior residents. With multiple pharmacies in close proximity, access to medication and healthcare is convenient. There are also several restaurants catering to different culinary preferences, as well as cafes for socializing and enjoying a cup of coffee. The parks nearby provide opportunities for outdoor recreation and relaxation, while the theaters offer entertainment options. For medical needs, there are reputable physicians and hospitals within a short distance. Additionally, places of worship are available for spiritual fulfillment. The transportation options make it easy to get around the city if needed. Overall, this area provides a well-rounded environment for seniors looking for a comfortable and convenient place to live.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (1.2 miles)
• Rite Aid (1.3 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2.4 miles)

Restaurants

• Squirrel Hill Sports Bar (0.7 miles)
• Rock Bottom Restaurant & Brewery (1 miles)
• Burgatory (1 miles)
• Chick-Fil-A (1.1 miles)
• Duke's Upper Deck Cafe (1.3 miles)
• Voodoo Brewery (1.3 miles)
• Page Dairy Mart (1.6 miles)

Parks

• Frick Park Blue Slide Playground (1 miles)
• Schenley Park (1.3 miles)
• Frick Park (1.6 miles)
• Filmet Park (2.5 miles)
• Arsenal Park (3.7 miles)
• Leslie Park Field (4 miles)

Cafes

• Starbucks (1 miles)
• Panera Bread (2 miles)
• Big Dog Coffee (2.1 miles)
• Arriviste Coffee Bar (2.5 miles)
• Bakery Square (2.7 miles)
• Redstart Roasters (3 miles)
• Starbucks (3 miles)

Theaters

• AMC Waterfront 22 (1 miles)

Physicians

• Bellissimo Plastic Surgery & Medi Spa (2 miles)
• Plastic and Reconstructive Surgery (2.2 miles)
• Kaufmann Medical Building (2.2 miles)
• Western Psychiatric Institute and Clinic of UPMC (2.4 miles)
• Aiken Medical Building (2.5 miles)
• Community Family Practice (4.3 miles)

Hospitals

• Magee-Women's Hospital of UPMC (2.1 miles)
• Sleep Laboratory at UPMC Montefiore (2.3 miles)
• University of Pittsburgh Medical Center (2.3 miles)
• UPMC Presbyterian (2.3 miles)
• VA Pittsburgh Healthcare System (2.6 miles)
• Hillman Cancer Center (2.6 miles)
• Western Pennsylvania Hospital labor and delivery (3 miles)

Places of Worship

• First Presbyterian Church of Edgewood (2.5 miles)
• Calvary Episcopal Church (2.5 miles)
• Kingdom Hall Of Jehovahs Witnesses (3.5 miles)

Transportation

• Amtrak - Pittsburgh Station (3.8 miles)
• Bus Station (3.9 miles)