Upmc Heritage Place

Pros

• The Heritage Shadyside is very nice and has a welcoming atmosphere, making residents feel happy and comfortable.
• The staff at Heritage Nursing Home is caring, helpful, and always maintains a positive attitude towards both patients and visitors.
• The common areas of the facility are well-kept, modern, and do not feel like a hospital environment.
• The location of Heritage Nursing Home is convenient for family members as it is centrally located in the city.
• The food at Heritage Shadyside looks wonderful, smells good, and receives no complaints from residents.
• The activities at Heritage Nursing Home are diverse with options such as bingo, live music performances, and animal visits.
• The physical therapists at the facility take things slowly with their patients while offering words of encouragement.
• The facilities dedicated to hospital care at Heritage Nursing Home are state-of-the-art and well-maintained.
• These statements have been paraphrased for brevity and clarity./

Cons

• Some of the orderlies were neglectful, watching soap operas instead of properly feeding the seniors at Heritage Shadyside.
• One of the orderlies was seen lifting a patient in a potentially harmful manner, causing concern for their well-being.
• The night shift staff at Heritage Nursing Home were described as unpleasant and unhelpful, leading to a hostile environment for residents like the reviewer's father.
• The double rooms at Heritage Nursing Home were mentioned as a negative aspect by one of the reviewers.
• Despite positive experiences with therapists and medical providers, the rest of the staff at Heritage Nursing Home was deemed uncaring and unhelpful by another reviewer.

Review

The Heritage Shadyside receives mixed reviews, with some praising the facility and its staff, while others express concerns about the quality of care. Overall, there is a sense of satisfaction regarding the atmosphere, food, and activities offered at the nursing home.

One reviewer highlights that their brother-in-law has adjusted well to living at The Heritage Shadyside and appreciates the helpful and supportive atmosphere. The presence of a chef ensures that the food not only looks appetizing but also tastes great, with no complaints from residents. The abundance of activities, including bingo and visits from musicians or therapy dogs, adds to the lively environment. Additionally, staff members are highly regarded for their willingness to assist residents in wheelchairs when needed.

Another reviewer commends the caring nature of the staff at The Heritage Shadyside. They mention that their relative can be challenging to handle, yet the nursing home has provided exceptional support without any negative interactions observed by visitors. The facilities are well-maintained, particularly the modern common areas which feel welcoming rather than clinical. Areas dedicated to hospital care are described as state-of-the-art. Moreover, the location of The Heritage Shadyside in a central area allows relatives easy access.

However, there are also concerns expressed by some reviewers about certain aspects of care provided at The Heritage Shadyside. One visitor witnessed staff members watching soap operas in the common area while simultaneously feeding residents. This led to food falling into laps instead of reaching mouths properly and caused distress among the seniors. Additionally, one orderly was seen lifting a patient by their arms, raising fears about potential injuries due to fragile bones.

Despite positive experiences with therapists and medical providers, another reviewer felt that many staff members were unpleasant and unhelpful during their father's stay at The Heritage Shadyside. Their father did not feel cared for and believed that some staff members displayed hostility towards him. Consequently, they sought alternative placement for their father as soon as possible.

In conclusion, The Heritage Shadyside offers an overall positive experience for residents, with a welcoming atmosphere and enjoyable activities. The staff is generally caring and supportive, although there are some concerns about certain staff members' behavior. The facilities are well-maintained and the central location allows families to remain close to their loved ones. However, improvements in feeding practices and staff demeanor may be necessary to ensure the utmost care for all residents at The Heritage Shadyside.

Restaurants

• Squirrel Hill Sports Bar (0.2 miles)
• Chick-Fil-A (1.6 miles)
• Bootleggers (1.6 miles)
• Rock Bottom Restaurant & Brewery (1.6 miles)
• D's Six Pax & Dogz (1.6 miles)
• The Porch at Schenley (1.7 miles)
• 5801 Video Lounge & Cafe (1.7 miles)

Pharmacies

• Rite Aid (0.4 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.9 miles)
• Walgreens (1.9 miles)
• Rite Aid (1.9 miles)
• Walgreens (1.9 miles)

Parks

• Frick Park Blue Slide Playground (0.6 miles)
• Schenley Park (0.9 miles)
• Frick Park (1 miles)
• Filmet Park (2.4 miles)
• Arsenal Park (3.1 miles)
• Leslie Park Field (3.3 miles)
• Aspinwall Riverfront Park (4 miles)

Physicians

• Bellissimo Plastic Surgery & Medi Spa (1.3 miles)
• Aiken Medical Building (1.7 miles)
• Plastic and Reconstructive Surgery (1.9 miles)
• Kaufmann Medical Building (2 miles)
• Western Psychiatric Institute and Clinic of UPMC (2 miles)

Cafes

• Arriviste Coffee Bar (1.7 miles)
• Starbucks (1.7 miles)
• Panera Bread (1.8 miles)
• Bakery Square (1.8 miles)
• Redstart Roasters (2.2 miles)
• Big Dog Coffee (2.2 miles)
• Starbucks (2.3 miles)

Places of Worship

• Calvary Episcopal Church (1.7 miles)
• First Presbyterian Church of Edgewood (2.2 miles)
• Kingdom Hall Of Jehovahs Witnesses (4.1 miles)

Theaters

• AMC Waterfront 22 (1.8 miles)

Hospitals

• Hillman Cancer Center (1.9 miles)
• Magee-Women's Hospital of UPMC (1.9 miles)
• UPMC Presbyterian (2 miles)
• University of Pittsburgh Medical Center (2 miles)
• Sleep Laboratory at UPMC Montefiore (2 miles)
• VA Pittsburgh Healthcare System (2.2 miles)
• Western Pennsylvania Hospital labor and delivery (2.3 miles)

Transportation

• Amtrak - Pittsburgh Station (3.6 miles)
• Bus Station (3.7 miles)