Upmc Heritage Place

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Upmc Heritage Place Upmc Heritage Place Upmc Heritage Place

Upmc Heritage Place

5701 Phillips Avenue, Pittsburgh, PA 15217

For more information about senior living options: (844) 490-3973

3 from 5 reviews
5 stars
1
4 stars
1
3 stars
1
2 stars
1
1 stars
1

Skilled Nursing Facility

Overall Review

Pros

  • pro The Heritage Shadyside is very nice and has a welcoming atmosphere, making residents feel happy and comfortable.
  • pro The staff at Heritage Nursing Home is caring, helpful, and always maintains a positive attitude towards both patients and visitors.
  • pro The common areas of the facility are well-kept, modern, and do not feel like a hospital environment.
  • pro The location of Heritage Nursing Home is convenient for family members as it is centrally located in the city.
  • pro The food at Heritage Shadyside looks wonderful, smells good, and receives no complaints from residents.
  • pro The activities at Heritage Nursing Home are diverse with options such as bingo, live music performances, and animal visits.
  • pro The physical therapists at the facility take things slowly with their patients while offering words of encouragement.
  • pro The facilities dedicated to hospital care at Heritage Nursing Home are state-of-the-art and well-maintained.
  • pro These statements have been paraphrased for brevity and clarity./

Cons

  • pro Some of the orderlies were neglectful, watching soap operas instead of properly feeding the seniors at Heritage Shadyside.
  • pro One of the orderlies was seen lifting a patient in a potentially harmful manner, causing concern for their well-being.
  • pro The night shift staff at Heritage Nursing Home were described as unpleasant and unhelpful, leading to a hostile environment for residents like the reviewer's father.
  • pro The double rooms at Heritage Nursing Home were mentioned as a negative aspect by one of the reviewers.
  • pro Despite positive experiences with therapists and medical providers, the rest of the staff at Heritage Nursing Home was deemed uncaring and unhelpful by another reviewer.

Review

The Heritage Shadyside receives mixed reviews, with some praising the facility and its staff, while others express concerns about the quality of care. Overall, there is a sense of satisfaction regarding the atmosphere, food, and activities offered at the nursing home.

One reviewer highlights that their brother-in-law has adjusted well to living at The Heritage Shadyside and appreciates the helpful and supportive atmosphere. The presence of a chef ensures that the food not only looks appetizing but also tastes great, with no complaints from residents. The abundance of activities, including bingo and visits from musicians or therapy dogs, adds to the lively environment. Additionally, staff members are highly regarded for their willingness to assist residents in wheelchairs when needed.

Another reviewer commends the caring nature of the staff at The Heritage Shadyside. They mention that their relative can be challenging to handle, yet the nursing home has provided exceptional support without any negative interactions observed by visitors. The facilities are well-maintained, particularly the modern common areas which feel welcoming rather than clinical. Areas dedicated to hospital care are described as state-of-the-art. Moreover, the location of The Heritage Shadyside in a central area allows relatives easy access.

However, there are also concerns expressed by some reviewers about certain aspects of care provided at The Heritage Shadyside. One visitor witnessed staff members watching soap operas in the common area while simultaneously feeding residents. This led to food falling into laps instead of reaching mouths properly and caused distress among the seniors. Additionally, one orderly was seen lifting a patient by their arms, raising fears about potential injuries due to fragile bones.

Despite positive experiences with therapists and medical providers, another reviewer felt that many staff members were unpleasant and unhelpful during their father's stay at The Heritage Shadyside. Their father did not feel cared for and believed that some staff members displayed hostility towards him. Consequently, they sought alternative placement for their father as soon as possible.

In conclusion, The Heritage Shadyside offers an overall positive experience for residents, with a welcoming atmosphere and enjoyable activities. The staff is generally caring and supportive, although there are some concerns about certain staff members' behavior. The facilities are well-maintained and the central location allows families to remain close to their loved ones. However, improvements in feeding practices and staff demeanor may be necessary to ensure the utmost care for all residents at The Heritage Shadyside.

Features

Housing

  • 143 resident community capacity 143 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pittsburgh International (17 miles away) Pittsburgh International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

UPMC Heritage Place in Pittsburgh, PA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Nestled in a beautiful location, our community boasts a variety of amenities that cater to the needs and desires of our residents.

Our residents can enjoy the convenience of having an on-site beauty salon to keep themselves looking their best. They can also relax in their fully furnished apartments equipped with cable or satellite TV to entertain themselves. Our community operated transportation ensures easy access to nearby places for shopping and recreation.

We understand the importance of staying connected in today's digital world, which is why we provide a computer center with Wi-Fi/high-speed internet access. For those who love books, there is a small library where they can indulge in their reading habits.

At UPMC Heritage Place, we prioritize the health and wellness of our residents. Our fitness room allows them to stay active, while our wellness center provides resources for maintaining overall well-being. The outdoor space and garden provide a serene environment for relaxation and enjoyment of nature.

Our dining options are second to none, offering restaurant-style dining with special dietary restrictions taken into consideration. Along with delicious meals prepared by our skilled chefs, we also offer assistance with diabetes diet management and meal preparation.

We understand that daily tasks might become challenging for some residents, which is why we offer 24-hour call system and supervision along with assistance for activities of daily living such as bathing, dressing, and transfers. Medication management ensures that each resident's health needs are met effectively. Additionally, our mental wellness program focuses on promoting mental health among our residents.

Residents have plenty of opportunities to engage in various activities throughout the day, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services ensure that all their needs are met promptly.

Located nearby are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This convenient access to various amenities and services adds to the ease of living in our community.

UPMC Heritage Place in Pittsburgh, PA is truly a place where residents can enjoy a vibrant and fulfilling lifestyle while receiving the care and support they need.

Nearby Places of Interest

Restaurants

  • Squirrel Hill Sports Bar (0.2 miles)
  • Chick-Fil-A (1.6 miles)
  • Bootleggers (1.6 miles)
  • Rock Bottom Restaurant & Brewery (1.6 miles)
  • D's Six Pax & Dogz (1.6 miles)
  • The Porch at Schenley (1.7 miles)
  • 5801 Video Lounge & Cafe (1.7 miles)

Pharmacies

  • Rite Aid (0.4 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.9 miles)
  • Walgreens (1.9 miles)
  • Rite Aid (1.9 miles)
  • Walgreens (1.9 miles)

Parks

  • Frick Park Blue Slide Playground (0.6 miles)
  • Schenley Park (0.9 miles)
  • Frick Park (1 miles)
  • Filmet Park (2.4 miles)
  • Arsenal Park (3.1 miles)
  • Leslie Park Field (3.3 miles)
  • Aspinwall Riverfront Park (4 miles)

Physicians

  • Bellissimo Plastic Surgery & Medi Spa (1.3 miles)
  • Aiken Medical Building (1.7 miles)
  • Plastic and Reconstructive Surgery (1.9 miles)
  • Kaufmann Medical Building (2 miles)
  • Western Psychiatric Institute and Clinic of UPMC (2 miles)

Cafes

  • Arriviste Coffee Bar (1.7 miles)
  • Starbucks (1.7 miles)
  • Panera Bread (1.8 miles)
  • Bakery Square (1.8 miles)
  • Redstart Roasters (2.2 miles)
  • Big Dog Coffee (2.2 miles)
  • Starbucks (2.3 miles)

Places of Worship

  • Calvary Episcopal Church (1.7 miles)
  • First Presbyterian Church of Edgewood (2.2 miles)
  • Kingdom Hall Of Jehovahs Witnesses (4.1 miles)

Theaters

  • AMC Waterfront 22 (1.8 miles)

Hospitals

  • Hillman Cancer Center (1.9 miles)
  • Magee-Women's Hospital of UPMC (1.9 miles)
  • UPMC Presbyterian (2 miles)
  • University of Pittsburgh Medical Center (2 miles)
  • Sleep Laboratory at UPMC Montefiore (2 miles)
  • VA Pittsburgh Healthcare System (2.2 miles)
  • Western Pennsylvania Hospital labor and delivery (2.3 miles)

Transportation

  • Amtrak - Pittsburgh Station (3.6 miles)
  • Bus Station (3.7 miles)

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