Reliable Best Care

Pros

• The nurse was great.
• The nurse was pleasant, courteous, and knowledgeable of the patient's needs.
• The staff provided great information.
• They have very good communication and are respectful.
• Reliable Care delivers excellent coordination and professional, helpful service.
• Reliable Best Care cares for both patients and caretakers and checks in to ensure everyone is doing well.
• They are highly recommended for exceptional care.
• It has been a great experience working with Reliable Best Care.
• They are prompt in responding to concerns.
• They provide exceptional care.
• The staff is always pleasant and friendly.
• They are reliable, matching their name, and communicate clearly.
• The crew is wonderful and accommodates schedules.

Cons

• They described Mary HR Dept. as very unprofessional, loud, and rude, and stated that she hung up on the client and caregiver twice.
• They claimed mishandling of clients' and caregivers' documents and very unorganized operations.
• They noted the clock-in app is not reliable.
• They reported that staff kept calling to request the same documents two to three times.
• They stated they would not recommend this agency.
• They indicated that staffing was not so great.

Review

Reliable Best Care emerges in these notes as a company whose strength lies in the people at the heart of its service. Across multiple accounts, patients and their families describe the nursing staff as exceptional: pleasant, courteous, and genuinely knowledgeable about individual needs. Several reviewers emphasize that their nurses not only provide care but also share helpful information in a clear, respectful manner. The caregivers are often characterized as professional and well-informed, delivering care with a level of attentiveness that leaves patients feeling supported and understood.

Communication stands out as a consistent highlight. Reviewers repeatedly mention strong, reliable lines of contact with the office, noting that staff are professional and always willing to help. The sense conveyed is that Reliable Best Care prioritizes timely, informative exchanges - whether answering questions, coordinating visits, or addressing concerns. This emphasis on effective communication extends to ongoing coordination, with several accounts praising how smoothly scheduling and follow-up operate, contributing to a sense of dependable support.

A notable theme across reviews is care that extends beyond the patient to include the caregiver. One reviewer specifically points out that Reliable Best Care checks in on both the patient and the caretaker, underscoring a holistic approach that many agencies may overlook. Such gestures - regular calls to ensure everyone involved is doing well - are described as rare but highly valued, illustrating a commitment to the broader well-being of the caregiving circle.

Timeliness and responsiveness also feature prominently. Reviewers describe the agency as prompt in getting back to them when concerns arise, and they express a willingness to rely on the team to provide exceptional care. This sense of reliability, combined with a readiness to assist and answer questions, contributes to positive experiences and confidence in the service.

Several comments celebrate the everyday experience of working with Reliable Best Care. The company is described as nice and supportive, with staff who are consistently pleasant and friendly. The straightforward, spot-on communication and the ability to answer questions with clarity are highlighted as key strengths. The nurse visits are framed as professional and trustworthy, reinforcing a broader impression of a well-run organization that respects its clients and their families.

Among the many positive notes, one review presents a contrasting perspective. This reviewer conveys significant dissatisfaction with the HR department and certain operational aspects of the agency. The critique paints a picture of unprofessional, loud, and rude behavior, including interruptions during conversation and alleged mishandling of documents. The reviewer also accuses the scheduling and clock-in app of unreliability and states that these issues have driven the client to consider moving to another agency with what they describe as stronger professional ethics. While this single account stands apart from the others, it serves as a reminder that, for some clients, experience with organizational processes can shape overall impressions as much as direct care does.

Another thread running through the feedback is a call for respectful, considerate treatment. Several comments emphasize that respect goes a long way in interactions with customers, clients, and their caregivers. This reflection helps to balance the strong praise for professional care with a broader value-based expectation - that courtesy, dignity, and respect should underpin every contact and service delivery.

Taken together, the reviews portray Reliable Best Care as a provider that many clients rely on for dependable, compassionate care with solid communication and caregiver support. The recurring praise for the nursing staff, the emphasis on timely coordination, and the commitment to checking in on both patients and their caretakers all contribute to a generally positive image. At the same time, there is a reminder that organizational processes matter as well, and areas of concern raised by one reviewer suggest opportunities for ongoing improvements in HR interactions, documentation handling, and digital clocking tools. Overall, the experiences reflect a company that is valued for its direct care and relational approach, while also facing the challenges that can accompany growth and the complexity of healthcare administration.

This part of Philadelphia, Pennsylvania offers convenient access to multiple pharmacies, hospitals, physicians, restaurants, parks, cafes, transportation options, and a theater. The proximity to healthcare facilities such as Aria Health and St. Christopher's Hospital for Children may provide peace of mind for seniors who prioritize easy access to medical care. The variety of dining options ranging from fast-food chains like Chick-Fil-A to upscale establishments like The Capital Grille caters to different preferences. Parks like Womrath Park and Palmer Doggie Depot offer opportunities for outdoor recreation and relaxation. Additionally, the availability of public transportation options like SEPTA stations ensures easy mobility around the city. The presence of theaters like Landmark Theatres - Ritz Five also provides entertainment options for those who enjoy cultural experiences. Overall, this neighborhood in Philadelphia offers a diverse array of amenities that can cater to the needs and interests of seniors looking for a vibrant community to reside in.

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.4 miles)
• Rite Aid (1.8 miles)
• Rite Aid (2.6 miles)
• Url Pharma (3 miles)
• Rite Aid (3.3 miles)
• CVS Pharmacy (3.9 miles)

Hospitals

• Aria Health (1.7 miles)
• Fox Chase Cancer Center (3.9 miles)
• St Christopher's Hospital for Children (4.1 miles)
• Episcopal Hospital (4.8 miles)
• Jefferson Torresdale Hospital (4.8 miles)
• Albert Einstein Employee Health Center (5 miles)
• Temple University Hospital (5.5 miles)

Physicians

• Frankford Avenue Health Center (2 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (5.1 miles)
• South Jersey Skin Care (8.1 miles)

Restaurants

• Point After (2.3 miles)
• Chick-Fil-A (2.7 miles)
• Texas Chicken & Burgers (2.7 miles)
• McDonald's (2.8 miles)
• Memphis Taproom (4.9 miles)
• Lloyd Whiskey Bar (5.5 miles)
• The Capital Grille (5.8 miles)

Parks

• Womrath Park (2.4 miles)
• Champion Park Playground (3.9 miles)
• Palmer Park Farmers Market (5.5 miles)
• Palmer Doggie Depot (5.5 miles)
• Piazza Dog Park (6.1 miles)
• Race Street Pier (6.8 miles)
• Franklin Square (7.1 miles)

Cafes

• Starbucks (5 miles)
• ReAnimator Coffee (5.2 miles)
• La Colombe Coffee Roasters (5.8 miles)
• Starbucks (6 miles)
• Starbucks (8 miles)
• Elixr Coffee (8.1 miles)

Transportation

• Septa Wayne Junction Station (5.8 miles)
• SEPTA Jenkintown-Wyncote Station (6.6 miles)
• Stenton Station (7.3 miles)
• Jefferson Station (7.7 miles)
• PATCO Westmont Station (8.1 miles)

Theaters

• Landmark Theatres - Ritz Five (7.4 miles)