1750 Bridge Street, Philadelphia, PA 19124
For more information about senior living options: (866) 208-4318
Overall Review of Richardson Group Senior Citizens Living Quarters
Pros
The facility is great.- The facility is very clean.
- The brother is well taken care of.
- Diane is a caring and knowledgeable leader who is committed to growing her potential and network to provide the best care for the community.
- The staff are responsive to their clients.
- The facility is awesome.
- The owners are certified and have an A+ rating from the State of Pennsylvania since 2002.
- The reviewer would recommend it to other veterans who need care or assistance.
Cons
Diane Richardson is very rude!- The owners are scum bags who hire felons and overwork their other employees.
- They pit the care of elderly men and their medication needs in the hands of unqualified and uncertified people.
- The building is a cesspool and is bed bug infested.
- This place needs to be shut down asap.
Review
Richardson Group Senior Citizens Living Quarters is best suited for seniors who prize a clean, orderly environment and want a facility that demonstrates active, resident-facing leadership. The community appears to deliver a well-kept, responsive daytime operation and holds a favorable track record with state inspections, which matters to families prioritizing reliability and basic safety. Veterans and their families may particularly value the facility’s veteran-friendly reputation and the evident emphasis on care coordination and oversight by its management team. In short, this is a practical option for residents who want straightforward assisted living with clear housekeeping standards and a visible commitment to governance and accountability.
Those who may want to consider alternatives include families with heightened sensitivity to leadership style and staffing consistency. Several reviewers raised concerns about management demeanor and the overall work environment, suggesting that interactions with leadership can be inconsistent. Additionally, there are serious, unambiguous allegations about the quality and qualification of frontline staff, as well as extreme claims about facility conditions. For residents who require unwavering staff stability, highly experienced clinical oversight, or a completely transparent, zero-tolerance approach to management behavior, it is prudent to compare other nearby communities before committing.
On balance, the most consistent positives, cleanliness, responsive staff, and a strong record of state inspections, do provide a meaningful offset to the more troubling reports when viewed at face value. A clean, well-maintained setting reduces the risk of common safety and hygiene issues, while responsive staff can ease daily routines and problem-solving. The leadership narrative also matters: remarks about a caring, capable program director and the facility’s recognition by state authorities can reassure families that guided improvement and accountability are present. For families who can verify stability in day-to-day caregiving through direct conversations with staff and administrators, these positives carry considerable weight.
However, the main Cons carry weight that cannot be dismissed. Allegations that staff are overworked or inadequately trained, coupled with claims of unqualified personnel handling medications, would give pause to any family weighing safety and medical reliability. Reports of rude behavior from leadership add a layer of interpersonal risk that is not easily quantifiable but highly relevant to resident experience and family peace of mind. More extreme accusations about building conditions, bed bugs, a “cesspool” environment, if true, multiply the risk factor and demand immediate, independent verification through site visits and independent inspections. Because these claims are divergent enough to merit skepticism, families should investigate directly and critically.
Practical due diligence becomes the deciding factor. Prospective residents should tour in person, observe staff interactions with residents, and ask pointed questions about staffing ratios, shift coverage, and who handles medications and daily medical tasks. Request copies of recent state inspection reports, licensing status, and the facility’s own corrective action plans. Speak with current residents and family members over time, not just during a brief visit, to gauge consistency in care and leadership behavior. It is essential to confirm whether the management team is accessible, responsive, and aligned with resident safety and dignity, rather than merely presenting well in a tour.
The bottom line: Richardson Group Senior Citizens Living Quarters can be a solid fit for families prioritizing cleanliness, responsive daily care, and veteran-friendly services, provided the resident profile tolerates some ambiguity around staff consistency and leadership style. For those who cannot tolerate conflicting narratives about staff qualifications or any hint of unsafe conditions, it makes sense to compare alternatives with stronger, consistently positive reviews and verifiable clinical oversight. In choosing, lean on direct experiences, campus visits, candid conversations with current residents, and a careful review of independent inspection records, to determine whether the positives sufficiently offset the concerns, or if another option better aligns with safety, stability, and peace of mind.
4 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Philadelphia International (14 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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