2004 East Chelten Avenue, Philadelphia, PA 19138
For more information about senior living options: (844) 490-3973
Brenda at the front desk was very helpful and pleasant. The fourth-floor staff on Saturday afternoon were nice. The staff were very patient. The facility is really nice, clean, and smell-free. The staff were wonderful, friendly, and polite. The nurses and staff are wonderful, happy, and pleasant people taking good care of residents. The Cheltenham Nursing & Rehabilitation Center staff are awesome. The staff were amazing.
The facility is described by a reviewer as one of the worst they've seen: dirty, roach-infested, with disgusting food. A reviewer warns that sending a loved one there could lead to harm, citing rude and unprofessional staff including a nurse named Maria. The place is said to have a bedbug infestation with no action taken. The building reportedly smells terrible, with dirty rooms and a rude receptionist. The front desk is described as beyond rude and unprofessional, with poor communication and chaotic scheduling. There are no weekend visiting hours, and attempts to visit or schedule visits are frustrating and unhelpful. Some reviewers urge that the facility should be shut down and that families should not send loved ones there. A reviewer states that the staff work only for money and do not care for the patients.Chelten Manor in Philadelphia is best suited for families seeking a warm, person-centered environment where staff genuinely engage residents and keep spaces clean and welcoming. The most compelling cases for this community are families prioritizing kindness, approachable front-desk service, and a homey atmosphere that feels more like a cared-for community than a sterile institution. When tours reveal a consistently pleasant front-line experience, clean hallways, and staff who communicate with residents and families in a respectful, patient manner, this facility can deliver meaningful daily quality of life and reassuring continuity of care. It is especially well-matched for long-time residents who value familiarity, steady staff relationships, and active social programming.
Those who may want to consider alternatives are families prioritizing uncompromising safety, uniform quality across all units, and predictable, high-level clinical management. Several reviews portray stark contrasts: some residents and families report odor issues, pests, chaotic or unresponsive front-desk interactions, and inconsistent food quality. Transportation gaps and obstructed visitation experiences also surface in a way that can disrupt family involvement. For loved ones requiring strict, disease-specific protocols, specialized memory or rehabilitative programs, or highly standardized operations, other facilities with more uniform performance and transparent governance may be advisable. In short, concerns about cleanliness consistency, administration responsiveness, and meal service should push families to compare options carefully.
The strongest advantages come from genuine staff warmth and facility cleanliness. Front-desk personnel and nursing aides are repeatedly praised for courtesy, patience, and attentiveness, and several observers describe the building as clean, inviting, and free of strong odors. Positive highlights emphasize a welcoming atmosphere, pleasant interactions with nurses and aides, and visible efforts to engage residents through activities and social opportunities. When a family member is new to the community, these elements can translate into improved mood, smoother transitions, and an easier adjustment for both resident and kin. The presence of long-tenured staff and dedicated activity personnel also reinforces a sense of continuity that many families find comforting.
Yet the negatives cannot be dismissed. A subset of reviews allege serious issues: persistent odors and infestation concerns, inconsistent food quality, and reports of rude or overwhelmed staff in some shifts. Transportation and scheduling problems, difficulties in communicating with administrators, and experiences that feel disorganized or unresponsive contribute to a palpable risk in long-term placement for certain families. The contrast between the highly positive anecdotes and the deeply negative ones means potential residents should not rely on a single visit or a single set of impressions. Instead, demand a floor-level, time-weighted assessment and conversation with multiple frontline caregivers and the administrator.
To evaluate Chelten Manor effectively, prospective families should plan rigorous, multi-angle visits. Seek tours across different days and times, including weekends, to observe how various shifts manage routine care and resident interaction. Request candid conversations with the director of nursing and front-desk leadership about response times, incident handling, and pest control measures. Sample a lunch or dinner to judge meal quality, and assess whether dietary restrictions are met without repeated refusals. Inquire about transportation services, visitation policies, and the consistency of CNA coverage, especially during evenings and weekends. Check recent state inspections and ask current residents or families about their ongoing satisfaction to gauge whether the positives persist.
Ultimately, Chelten Manor can be a strong fit for families who prize a clean, friendly setting and staff that convey genuine kindness and attentiveness. The facility's strengths - pleasant front-line service, clean public areas, and engaging programming - can translate into meaningful daily life and steady, compassionate care. For those whose priorities include ironclad safety, uniform quality across all floors, and flawless operational consistency, alternatives or a very careful, time-bound engagement with Chelten Manor are prudent. A disciplined, floor-specific inquiry process - paired with firsthand visits and frank discussions about meal service, transport, and administration responsiveness - will reveal whether this community can reliably meet the long-term needs and expectations of a loved one.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (13 miles away) Trenton-Mercer County (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chelten Manor is an assisted living community located in Philadelphia, PA. This board and care home provides residents with a comfortable and fully furnished living space. The community offers a range of amenities to ensure the well-being and convenience of its residents.
Residents at Chelten Manor can enjoy delicious meals provided in the onsite dining room. Housekeeping services are available to ensure a clean and tidy environment. The community also features a beautiful garden and outdoor space for residents to relax and enjoy nature.
The staff at Chelten Manor is dedicated to providing excellent care services. They assist residents with activities of daily living, including bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Special dietary restrictions, such as diabetes diets, are accommodated by the community's meal preparation and service.
Chelten Manor also offers transportation arrangements for medical appointments, ensuring that residents have convenient access to healthcare facilities. Wi-Fi/high-speed internet is provided throughout the community, keeping residents connected with family and friends.
The community promotes an active lifestyle through scheduled daily activities. Residents can participate in social gatherings and engage in various recreational activities.
In addition to its excellent amenities and care services, Chelten Manor benefits from its convenient location. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby along with easy access to hospitals.
Overall, Chelten Manor provides a supportive and comfortable environment for seniors in need of assistance with daily tasks while promoting independence and an active lifestyle.
Chelten Manor is located at 2004 East Chelten Avenue, Philadelphia, PA 19138 in Philadelphia County, Pennsylvania
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