Victoria Manor Personal Care Home

Pros

• The facility is older but well-maintained, with a quaint charm that some residents appreciate.
• The vast majority of the staff is extremely helpful and attentive, showing dedication to their roles.
• Residents are kept clean and the facility maintains a high level of cleanliness.
• Molinaro Manor offers a good value for the price and provides satisfactory care for residents.
• The owner, manager, and employees at Molinaro Manor demonstrate great support and understanding towards family members.
• Meals at the facility are homemade and well-prepared, contributing to a positive dining experience for residents.
• The environment fosters a sense of family among residents and staff, promoting dignity and respect in care.

Cons

• The staff's communication is poor, and there is a lack of information about residents' well-being.
• The facility has limited activities available for residents, which may not meet the needs of those requiring more engagement.
• There are concerns about staff turnover and the inexperience of some caregivers administering medication.
• Some residents feel that the environment is too basic and lacks adequate enhancements despite attempts to improve it.
• One reviewer describes their experience at Victoria Manor as consistently negative with a general sense of dissatisfaction.
• There are reports of staff being loud and disrespectful during nighttime hours, disturbing residents’ rest.
• The facility does not provide sufficient medical assistance for residents with higher care needs, potentially leaving them underserved.

Review

When searching for the right assisted living facility, many families confront a myriad of choices, each with unique offerings and challenges. The reviews shared about various facilities present a mixed bag of experiences that highlight both commendable qualities and areas needing improvement. While some residents and their families found their experiences satisfactory or even exceptional, others faced significant challenges that affected their overall perception of care.

Starting with positive feedback, one reviewer appreciated the quaintness and well-maintained nature of an older facility. They acknowledged that while their loved one had incontinence issues, the cleanliness of both the individual and the environment was consistently upheld during their weekly visits over 14 months. They praised the majority of staff members as extremely helpful and dedicated, revealing an overall encouraging attitude towards management. However, they noted a significant gap in activities offered to residents, pointing out that this particular facility did not cater to those with memory care needs—an essential factor for families considering placement for loved ones requiring more engagement.

In stark contrast, another review painted a less favorable picture of another facility. This reviewer expressed dissatisfaction with staff behavior, reporting instances where employees seemed more engaged with one another than attending to residents' needs. Concerns about medication distribution by inexperienced staff were raised alongside accusations regarding favoritism in hiring practices related to family connections within management. Additionally, they mentioned attempts at aesthetic improvements within the community but felt these efforts were superficial compared to deeper systemic issues.

Another recurring theme across reviews was the disappointment regarding activities available for residents. Multiple reviewers pointed out a lack of engaging activities tailored to meet diverse resident needs, suggesting that such deficits might detract from overall quality of life for individuals who thrive on social interaction or structured schedules. In light of recent pandemic-related staffing shortages reported by another family member reviewing their experience at a different facility, it appears that many organizations are still grappling with recruitment and retention challenges that further impact resident engagement.

However, not all experiences echoed such concerns; some found solace in small yet intimate communities offering reasonable value for money spent on care services. One positive commentator emphasized satisfactory communication from staff regarding their loved ones’ well-being and highlighted clean environments paired with attentive care—a notable balance when contrasted against some negative reviews emphasizing disconnection between families and staff.

Moreover, Molinaro Manor emerged as a beacon of satisfaction among other reviewed locations based on one reviewer’s two-year experience there. The atmosphere described resonated warmth—the sense of family included active participation from ownership through support offered by employees toward both residents and visitors alike. Quality meal preparation using homemade ingredients further complemented the nurturing vibe reported by families who felt reassured knowing their relatives received attentive service while preserving dignity in daily life routines.

In summary, while many reviewers found certain facilities met basic expectations—providing clean environments along with reasonably attentive staff—others uncovered serious pitfalls surrounding activity availability or unacceptable employee conduct diminishing resident comfort levels considerably throughout their stay. These accounts underscore how crucial thorough research is when selecting an appropriate assisted living option since each establishment varies significantly not just through its structure but also its culture shaped by management philosophies and adherence to high caregiving standards based on real-time observations made by concerned family members navigating challenging transitions during times fraught with emotional uncertainty.

Parks

• Collier Community Park (1.5 miles)
• Boyce-Mayview Park (7.1 miles)
• Mt. Lebanon Park (7.4 miles)
• Village Green Park (8.7 miles)

Cafes

• Starbucks (3 miles)
• Panera Bread (3.2 miles)
• Panera Bread (3.2 miles)
• Starbucks (5.3 miles)
• Carnegie Coffee Company (5.5 miles)
• Panera Bread (6.5 miles)
• OTB Bicycle Cafe at Hastings (6.6 miles)

Pharmacies

• Walmart Pharmacy (3 miles)
• Rite Aid (3.6 miles)
• CVS Pharmacy (4.3 miles)
• Rite Aid (5.3 miles)
• Walgreens (5.3 miles)
• CVS Pharmacy (5.7 miles)
• Giant Eagle GetGo (6.5 miles)

Restaurants

• Five Guys Burgers & Fries (3.1 miles)
• Piada Italian Street Food (3.2 miles)
• Cracker Barrel (3.2 miles)
• Chick-Fil-A (3.3 miles)
• Moe's Southwest Grill (3.4 miles)
• Central Diner & Grille (3.5 miles)
• Wendy's (5.2 miles)

Places of Worship

• Montour Church Place (3.2 miles)
• Saint Barbara Church (4.6 miles)
• Calvary Full Gospel Church (4.6 miles)
• St Elizabeth Ann Seton Parish (5.2 miles)
• St Elizabeth Ann Seton Church (5.2 miles)
• St Simon & Jude Church (6.7 miles)
• St Philip Church (6.8 miles)

Theaters

• Cinemark Holdings (3.3 miles)
• Chartiers Valley Stadium 18 (4.9 miles)

Physicians

• Stepping Stone Psychiatric Care - Muhammad I Shaikh MD (5.1 miles)
• Integrated Medical Systems (5.2 miles)
• Upmc (5.6 miles)
• Greater Pittsburgh Orthopaedic Associates - Moon (6 miles)
• Three Rivers Endoscopy Center (6 miles)
• Chang Eye Group (6.4 miles)
• Upmc-Ccp Moon (6.6 miles)

Transportation

• Atlantic Aviation (6.6 miles)
• Concourse B (6.8 miles)
• The Club (6.9 miles)
• Pittsburgh International Airport (PIT) (6.9 miles)
• American Airlines Admirals Club (6.9 miles)
• Airside Terminal (6.9 miles)
• Concourse A (6.9 miles)

Hospitals

• UPMC South Hills (8.6 miles)