Oak Leaf Manor North

Pros

• The staff at the facility is described as pleasant, friendly, and genuinely caring about the residents' well-being.
• Residents enjoy participating in various activities, such as movie nights and bingo, which helps engage them socially.
• The facility is noted for its cleanliness and welcoming atmosphere, with many reviewers appreciating its beautiful decor.
• Families feel confident that their loved ones are in good hands, receiving competent and compassionate care from the staff.
• Communication from staff regarding residents' needs and concerns has been appreciated by families, contributing to a positive overall experience.
• Many residents have expressed satisfaction with the quality of food served at the community.
• Families report feeling supported and involved in their loved ones' care, with staff actively seeking to learn about each resident's individual history and needs.
• The inclusive health care options available at the community have received positive feedback for being convenient and effective.
• Several reviewers highlight specific staff members who have made a significant positive impact on their loved ones’ experiences.
• Overall experiences at Oak Leaf Manor North are frequently described as impressive and recommendable by families of residents.

Cons

• The overall experience was rated a 2 due to constant understaffing, leaving the resident ignored for most of the day.
• There was poor communication between shifts, leading to a lack of engagement with residents outside of meal delivery.
• The attention from the in-house doctor did not meet expectations, and the new pharmacy charged for unnecessary items.
• One family experienced significant incidents where their loved one left the facility without immediate notification, and there were delays in addressing health concerns.
• Several complaints noted that staff communication with families was inadequate, especially regarding changes in administration and health events affecting residents.
• Despite a beautiful environment, there were reports that staff seemed more focused on hiding mistakes rather than ensuring resident well-being.
• Some residents neglected personal care needs, such as pedicures, which resulted in serious mobility issues being labeled as "non-ambulatory."
• There were feelings of disappointment when the quality of care did not match the high cost associated with dementia care services.

Review

When considering a care facility for loved ones, the experiences shared by families can help paint a clearer picture of what to expect. Oak Leaf Manor has garnered mixed reviews from families regarding their services and staff, particularly in their dementia area. While some families have expressed deep satisfaction with the quality of care provided, others have highlighted significant shortcomings that could be detrimental to residents' well-being.

Many reviews commend Oak Leaf Manor for its clean environment and thoughtful staff interactions. Several families noted how attentive the caregivers were, stating that they genuinely seemed to care about the residents' well-being. One reviewer expressed gratitude for how well staff members got to know their grandfather, mentioning outings organized by the facility as an example of engagement. The private accommodations with bathrooms and showers also received positive feedback, highlighting comfort alongside cleanliness. Families appreciated the inclusive healthcare approach, which facilitated easy communication with affiliated primary care physicians for any developing health issues.

Conversely, not all experiences were as favorable. Some reviewers reported feeling disappointed by the level of attention their loved ones received, especially during busier hours when staffing was evidently inadequate. One particular review detailed how a resident's needs were often overlooked due to understaffing and poor communication between shifts—leading to a frustrating situation where family members felt desperate for help but found themselves unsatisfied with the available care. It is apparent that while some staff put forth effort and genuine concern for residents' daily activities, others did not engage adequately with them unless necessary.

Another recurring point of contention involved organizational issues within Oak Leaf Manor. A change in administration reportedly led to confusion among families; sudden changes weren't communicated effectively, leaving them feeling disconnected from their loved one's care experience. Additionally, there were troubling incidents reported concerning resident safety: these included unnoticed absences from the facility and inadequate response measures regarding communicable illnesses amongst residents or caregivers alike—a serious oversight given current pandemic concerns.

Despite some negative experiences shared within these narratives, several families still emphasize an overall appreciation for Oak Leaf Manor's ambiance and unique offerings. Visitors frequently noted how invitingly decorated and maintained the facility is compared to other options they explored during searches for suitable care homes. The overall atmosphere appeared bright and welcoming; even visitors who had only toured commented on this aspect positively.

In contrast to those satisfactory reviews are reports of mismanagement affecting resident care directly—some claims indicated negligence when it came to essential medical attention or wellness checks during critical times. For instance, one family expressed discontent over a resident suffering without notification about fever symptoms during a pandemic situation; such incidents raise considerable concerns around accountability in longstanding situations.

Ultimately, personal experiences at Oak Leaf Manor vary widely among its residents’ families; this inconsistency heightens challenges when searching for appropriate memory-care solutions or respite services within assisted living environments like these. Families looking into this community may find it best to weigh both positive testimonials against cautionary tales related mainly to communication breakdowns and inconsistent firsthand experiences surrounding compassionate caregiving practices before making decisions about entering Oak Leaf Manor’s programs for loved ones facing similar challenges.

Landisville, Pennsylvania is a vibrant community with a variety of amenities nearby that cater to the needs and interests of seniors. The area boasts several parks such as Herr Park, Murray Ridge Park, and Long's Park, providing ample opportunities for outdoor recreation and relaxation. In terms of healthcare, there are multiple pharmacies and physicians in close proximity, ensuring easy access to medical services. Additionally, for dining options, residents can enjoy a range of restaurants like Mad Chef Craft Brewing and Loxley's Restaurant. And for entertainment, there is the Reel Cinemas Lancaster just a short drive away. Overall, Landisville offers a convenient and enjoyable environment for seniors looking to settle down in a welcoming community with plenty to see and do.

Parks

• A Herr Park (1 miles)
• Murray Ridge Park (2.7 miles)
• Long's Park (3.2 miles)
• Wood's Edge Park (3.4 miles)
• Buchanan Park (4.3 miles)
• Beau's Dream Dog Park at Buchanan Park (4.3 miles)
• Manheim Township Community Park (4.4 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Lifecare Pharmacy (2.4 miles)
• Weis Pharmacy (2.5 miles)
• Stauffers of Kissel Hill Fresh Foods (3 miles)
• CVS Pharmacy (3.4 miles)

Physicians

• Bariatric Physician Specialists (1.9 miles)
• Lancaster Retina Speclsts PC (1.9 miles)
• Carson James H Md (1.9 miles)
• Boas Surgical (2 miles)
• Brain Orthopedic Spine Specialists (2 miles)
• LG Health Physicians Family Medicine East Petersburg (2.1 miles)
• David Silbert, MD (2.1 miles)

Hospitals

• Lancaster-Lebanon Intermediate (2 miles)
• Physicians Surgery Center (2 miles)
• Lancaster Rehabilitation Hospital (2.4 miles)

Restaurants

• Mad Chef Craft Brewing (2.1 miles)
• Burger King (2.2 miles)
• S. Clyde Weaver (2.2 miles)
• Loxley’s Restaurant (2.2 miles)
• McDonald's (2.3 miles)
• BJ's Restaurant & Brewhouse (2.6 miles)
• Shogun Japanese Steakhouse and Sushi (2.9 miles)

Cafes

• Starbucks (3.1 miles)
• Panera Bread (3.3 miles)
• Starbucks (3.4 miles)
• Copper Cup Coffee (4.6 miles)
• Valentino's Cafe (4.6 miles)

Theaters

• Reel Cinemas Lancaster (3.6 miles)