Harmony at Harts Run

Pros

• The staff members at Harmony at Harts Run are described as warm, welcoming, and helpful, fostering a friendly environment for residents.
• Many reviewers appreciate the beautiful, clean facilities, highlighting the modern apartments and common areas.
• Residents enjoy a variety of activities and outings organized by the facility, contributing to their engagement and happiness.
• The dining experience is often praised for its delicious food and ample choices available to residents.
• Family members feel comfortable with the care provided to their loved ones, noting that the staff takes time to get to know each resident personally.

Cons

• The facility has been experiencing high staff turnover and is often short-staffed, affecting the level of care provided.
• There are complaints about the slow response time of maintenance when issues arise in residents' apartments.
• Some residents have reported a significant drop in food quality over a few weeks, despite initially positive experiences.
• One family noted that basic items like bedding and shower curtains were not provided, leading to inconvenience for families.
• A resident mentioned that communication with families could be improved, as they received no updates or schedules via email.
• Concerns were raised about inadequate care for fall risks and incidents where residents were left unattended despite their needs.
• A review specifically highlighted dissatisfaction with how the facility handles residents who become ill and require more care, suggesting they may be asked to leave.
• There were reports of unclean conditions upon move-in, indicating housekeeping might not meet expectations consistently.

Review

Harmony at Harts Run is a newer assisted living facility that has garnered mixed reviews from residents and their families. Many individuals appreciate the beautiful, modern design of the apartments. With brand-new finishes, appliances, and a clean environment, the general atmosphere of the community feels fresh and appealing to both residents and their visitors. Families often express satisfaction with the layout of their loved ones’ living spaces, noting features like vaulted ceilings and sun porches that create a spacious feel. Beyond individual units, common areas such as dining rooms and recreation spaces have also received praise for being well-maintained and welcoming.

Staff interactions play a significant role in shaping experiences at Harmony. The overwhelming majority of reviews highlight the warmth, friendliness, and professionalism exhibited by staff members across various departments. Residents note that caregivers take time to get to know them personally, making relationships feel more like friendships than mere professional obligations. However, there are concerns regarding communication between staff and families. Several reviewers indicate they would appreciate more consistent updates about activities or menus through emails rather than relying on paper postings around the facility.

While many families share positive sentiments about the care provided to their loved ones, some experiences have raised red flags regarding safety protocols. Instances of falls among residents—particularly those who are fall risks—were mentioned multiple times in reviews. One alarming account described a resident suffering head injuries after being left unattended in a wheelchair despite his known risk for falling. Such incidents underscore potential shortcomings in staffing levels or training regarding how high-risk patients should be monitored throughout the day.

Food service is another aspect generating both praise and criticism within Harmony's community assessments. Some reviewers initially lauded the quality of meals available but noted recent declines in standards over time. One family expressed disappointment that what had once been considered gourmet dining options had turned into something less satisfying for their loved one, prompting them to consider reaching out to corporate representatives for feedback on these changes. Although numerous patrons appreciate having multiple meal choices throughout each day—and report enjoying live music events—the inconsistency in food quality remains an area needing improvement.

Another recurring theme throughout the reviews involves issues related to maintenance response times when problems arise within residents' apartments. Family members frequently expressed frustration at delays in addressing maintenance needs alongside navigating services available on-site for new residents. While several individuals highlighted helpfulness from front desk staff when assistance was needed, prompt upkeep can significantly impact residents' overall comfort level—the need for quicker action was recognized as an area needing greater attention moving forward.

Overall impressions of Harmony at Harts Run suggest that while it boasts excellent facilities complemented by caring staff members willing to provide support when necessary, there are critical areas requiring enhancements—including safety oversight practices related to high-risk situations like falls; improved communication strategies between management and families; more consistent meal quality; efficient maintenance responses; as well as keeping pace with increased demand or turnover challenges amid staffing shortages prevalent across many care facilities today.

Located in the charming town of Glenshaw, Pennsylvania, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With several parks nearby such as Fall Run Park and Arsenal Park, residents can enjoy scenic walks and outdoor activities. There are also plenty of dining options including Eat'n Park, E Town Bar & Grill, and The Cheesecake Factory for enjoyable meals with friends and family. For shopping needs, there are pharmacies like Rite Aid and Walgreens within a short distance. Additionally, there are places of worship such as Bethlehem Lutheran Church and healthcare facilities like Renaissance Family Practice and St Margaret's Hospital Emergency Department easily accessible. With cafes like Starbucks and theaters like Cinemark North Hills And XD close by, there is no shortage of entertainment options for those considering senior living in this vibrant community.

Parks

• Fall Run Park (0.5 miles)
• Aspinwall Riverfront Park (3.4 miles)
• Leslie Park Field (3.6 miles)
• Arsenal Park (4 miles)

Restaurants

• Eat'n Park (0.8 miles)
• E Town Bar & Grill (2 miles)
• The Allegheny Wine Mixer (2.9 miles)
• Taco Bell (3.1 miles)
• Grist House Brewing (3.4 miles)
• La Gourmandine (3.6 miles)
• The Cheesecake Factory (3.6 miles)

Pharmacies

• Rite Aid (0.8 miles)
• Rite Aid (0.9 miles)
• Walgreens (1.4 miles)
• Rite Aid (2.8 miles)
• Shop 'n Save (2.8 miles)
• Walgreens (3.4 miles)
• Market District Pharmacy (3.7 miles)

Places of Worship

• Bethlehem Lutheran Church (0.9 miles)
• Calvary Episcopal Church (4.8 miles)
• St Irenaeus Church (5.5 miles)

Physicians

• Renaissance Family Practice (1 miles)
• Harmarville Health South Rehab (4.3 miles)
• Advanced Dermatology (4.4 miles)
• Aiken Medical Building (4.8 miles)
• Bellissimo Plastic Surgery & Medi Spa (5.2 miles)
• North Pittsburgh Oral Surgery (5.5 miles)
• Allegheny Cancer Center (5.5 miles)

Cafes

• Starbucks (3.4 miles)
• The Abbey on Butler Street (3.5 miles)
• Panera Bread (3.7 miles)
• Brooklyn Bagel At Arsenal (4 miles)
• Trace Brewing (4.2 miles)
• Redstart Roasters (4.3 miles)
• Starbucks (4.3 miles)

Hospitals

• Department of Radiology (3.5 miles)
• St Margaret's Hospital Emergency Department (3.6 miles)
• UPMC Children's Hospital of Pittsburgh (4 miles)
• Southwestern Veterans Center (4.1 miles)
• Western Pennsylvania Hospital (4.3 miles)
• Western Pennsylvania Hospital labor and delivery (4.3 miles)
• Hillman Cancer Center (4.7 miles)

Theaters

• Cinemark North Hills And Xd (5 miles)