Angels 211

Pros

• The staff at St. Mary's Courtyard is consistently described as wonderful, caring, and friendly.
• The facility is clean and well-maintained, creating a pleasant environment for residents.
• Residents appreciate the home-like atmosphere and the availability of activities, including Bingo.
• Many reviewers highlight the quality of the food served at the facility as excellent.
• The location is noted to be safe and quiet while still being close to downtown Pittsburgh.
• Visitors were impressed by the professionalism of the administration, particularly having a Registered Nurse in charge.
• Overall experiences for families visiting loved ones have been positive, with many expressing satisfaction with their care.

Cons

• Many residents complain about the cleanliness of the facility, noting it often has a bad smell.
• The dining facility is described as pathetic and the food inconsistent, with some meals being terrible.
• The facility is reported to be understaffed, leading to poor service and unhappy staff.
• Several reviewers found the rooms to be small, shared, or inadequate for their loved ones' needs.
• The location is characterized as strange and depressing, detracting from the overall experience.
• There are concerns about safety due to unlocked doors providing complete access to the facility.
• Some reviews highlight a lack of activities for residents, suggesting they do not receive adequate engagement.
• The building's older infrastructure is seen as a negative aspect, with reports of it being maze-like and difficult for mobility-impaired residents.

Review

St. Mary's Courtyard - Angels 211 has generated a mixed bag of reviews, revealing significant disparities in residents' experiences and perceptions about the facility. Originally a converted nun's home situated in an old church on the hills, it seems to possess an aura of nostalgia that some find charming while others deem it strange and depressing. The picturesque surroundings are shadowed by shared accommodations and what is perceived as insufficient maintenance, leading to disappointment among certain visitors. While some laud the staff for their friendliness and dedication, others lament the facility's shortcomings, particularly regarding cleanliness and overall care.

A recurring theme in these reviews is the quality of care provided at St. Mary’s. Many have praised the staff for their exceptional compassion and professionalism—highlighting that administrators include registered nurses who contribute to a climate of safety and comfort for residents. Reviews tout "outstanding, caring staff," which adds a personal touch often lacking in assisted living environments. However, this positive sentiment is countered by alarming mentions of being understaffed and the potential fallout from such a situation; crucial services may fall short when there aren’t enough hands on deck.

The dining experience appears to be another area where opinions sharply diverge. For some residents, meals are satisfactory or even excellent, adding to a sense of home-like warmth within St. Mary’s walls. On the contrary, numerous complaints surface regarding food quality inconsistencies—where good cooking occasionally gives way to subpar dishes that leave residents dissatisfied. One reviewer highlighted instances where both animal companion visits caused unhygienic incidents and poor meal offerings marred mealtimes—a notable concern given that nutrition is vital for this demographic.

Another frequent criticism about St. Mary's revolves around cleanliness—the facility reportedly exhibits varying standards in maintenance—even resulting in unpleasant odors in certain areas. Some visitors noted that while they witnessed brief improvement initiatives like renovations or remodeling plans announced by management, these efforts seemed superficial compared to deep-seated structural issues needing attention, such as persistent smells or unkempt communal spaces.

Security concerns also appear prominently amidst these narratives; reviewers expressed apprehension over easily accessible entry points into the building due to unlocked doors both outside and internally—putting resident safety into question. This lackadaisical approach towards security not only raises eyebrows but places additional pressure on management at a time when elderly care facilities require stringent safeguarding measures against outside threats.

While many expressed genuine affection for St Mary's due to its homely atmosphere reminiscent of true residential space rather than an institution, some reported feeling disheartened by aspects such as poor staff morale or inadequate recreational activities offered onsite—citing missed opportunities for engaging programming that can greatly enhance quality of life for residents seeking stimulation and social interaction during their stay.

Ultimately, St Mary’s Courtyard - Angels 211 presents itself as an establishment ripe with contrasts; it boasts promising attributes like compassionate staff members and appealing pricing but simultaneously grapples with pressing issues involving upkeep, food quality consistency, security vulnerabilities, and comprehensive activity programming necessary for nurturing vibrant community living among its senior inhabitants. As families consider placement options here for their loved ones amidst mixed feedback from former visitors highlighting both praises as well critiques alike—it suggests potential patrons may do best conducting deeper inquiries before making any hasty decisions regarding care arrangements at this particular facility.

Restaurants

• E Town Bar & Grill (0.4 miles)
• The Allegheny Wine Mixer (1.2 miles)
• Eat'n Park (1.2 miles)
• La Gourmandine (2 miles)
• Condado Tacos (2.1 miles)
• Spork (2.2 miles)
• Grist House Brewing (2.2 miles)

Pharmacies

• Rite Aid (0.9 miles)
• Shop 'n Save (1.1 miles)
• Rite Aid (1.1 miles)
• Rite Aid (1.8 miles)
• Stanton Negley Drug Company (1.8 miles)
• Rite Aid (2.3 miles)
• Rite Aid (2.3 miles)

Physicians

• Renaissance Family Practice (1.6 miles)
• Aiken Medical Building (2.9 miles)
• Bellissimo Plastic Surgery & Medi Spa (3.3 miles)
• Advanced Dermatology (3.5 miles)
• Western Psychiatric Institute and Clinic of UPMC (3.8 miles)
• Plastic and Reconstructive Surgery (4 miles)
• Kaufmann Medical Building (4 miles)

Parks

• Aspinwall Riverfront Park (1.9 miles)
• Leslie Park Field (2 miles)
• Arsenal Park (2.4 miles)
• Fall Run Park (2.4 miles)
• Schenley Park (4.3 miles)
• Frick Park (4.4 miles)
• Frick Park Blue Slide Playground (4.7 miles)

Cafes

• The Abbey on Butler Street (1.9 miles)
• Redstart Roasters (2.3 miles)
• Trace Brewing (2.4 miles)
• Panera Bread (2.4 miles)
• Brooklyn Bagel At Arsenal (2.4 miles)
• Starbucks (2.5 miles)
• Arriviste Coffee Bar (2.8 miles)

Hospitals

• UPMC Children's Hospital of Pittsburgh (2.2 miles)
• Department of Radiology (2.2 miles)
• St Margaret's Hospital Emergency Department (2.3 miles)
• Southwestern Veterans Center (2.5 miles)
• Western Pennsylvania Hospital (2.5 miles)
• Western Pennsylvania Hospital labor and delivery (2.5 miles)
• Hillman Cancer Center (2.9 miles)

Places of Worship

• Bethlehem Lutheran Church (2.5 miles)
• Calvary Episcopal Church (2.9 miles)

Transportation

• Amtrak - Pittsburgh Station (4.6 miles)
• Bus Station (4.6 miles)