Washington Commons Personal Care Facility

Pros

• The staff is friendly and welcoming.
• The facility is clean and well-maintained.
• There are many activities to keep residents engaged and happy.
• The administrator is informative, compassionate, and helpful.
• The dining room has been updated and looks like a real restaurant.
• The rates are reasonable.

Review

Concerns Regarding Staffing and Cleanliness in Senior Care Facilities

The reviews regarding various senior care facilities, including the negative experiences reported at a specific facility contrasted with positive feedback about Washington Commons, paint a troubling picture of the current state of care for the elderly. Families visiting their loved ones frequently voiced dissatisfaction about the apparent lack of management presence during evening hours, leaving aides overwhelmed and without adequate support. One reviewer expressed frustration in attempting to communicate concerns, describing interactions with staff as dismissive and uninformative. The new administrator was characterized as ineffective, especially concerning staffing issues that seemed to leave residents vulnerable.

One of the most alarming complaints centered around medication administration. It was noted that due to understaffing?sometimes only two aides on duty for numerous residents?many elderly individuals missed critical medications. This jeopardizes their health and well-being, leading concerned family members to contemplate transferring their loved ones to different facilities. Alongside these grim assessments were concerns over hygiene; residents reported filthy living conditions with unkempt bathrooms and rooms that had not been cleaned adequately. Such conditions reflect poorly on the overall management of the facility and highlight an urgent need for improvement in maintaining sanitary standards.

In stark contrast, Washington Commons has garnered a slew of positive reviews since its change in management in December 2016. Families have noted significant upgrades in cleanliness and staff engagement with residents. Visitors commented on how welcoming the staff are, emphasizing their friendly demeanor when interacting not only with residents but also with families touring the facility. They praised how informative and empathetic administrators have become, creating an environment where families feel confident entrusting their loved ones? care to this establishment.

The positive reviews also drew attention to engaging activities available for seniors at Washington Commons, noting that varied programming keeps residents mentally stimulated and socially active?a crucial aspect of quality elder care. The food served was highlighted as both delicious and plentiful, deviating from some poor dietary choices mentioned at competing facilities where cold sandwiches became staples for dinner offerings. Families emphasized that such amenities significantly enhanced their relatives' quality of life.

Moreover, visitors profusely praised Washington Commons for its clean environment featuring spacious rooms equipped with modern amenities tailored for ease of use by elderly residents. Reviews indicated that thoughtful touches such as user-friendly technology made a difference for families considering options for long-term residency on behalf of their loved ones.

A comparison emerges from these testimonials: while some facilities suffer from dire staffing shortages leading to inadequate care and unsanitary environments, others like Washington Commons stand out through proactive management changes resulting in improved resident satisfaction levels across multiple aspects?from cleanliness to engagement?and ultimately provide peace of mind for families worried about elder care quality.

These varying experiences compel a deeper examination into what qualities constitute effective managerial practices within senior care settings. The stark differences highlighted between struggling institutions versus those succeeding can serve as guiding beacons for potential future improvements across the industry aimed at bettering the lives of elderly residents everywhere.

Pharmacies

• Rite Aid (0.2 miles)
• Walgreens (2.4 miles)
• Rite Aid (2.5 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Market District Pharmacy (3.4 miles)
• CVS Pharmacy (3.6 miles)

Cafes

• Starbucks (0.3 miles)
• OTB Bicycle Cafe at Hastings (1.9 miles)
• Starbucks (3 miles)
• Panera Bread (3.1 miles)
• De Lallo's Fort Couch Cafe (3.3 miles)
• Panera Bread (3.5 miles)
• Carnegie Coffee Company (3.7 miles)

Restaurants

• McDonald's (0.3 miles)
• Wendy's (0.8 miles)
• Bee'z Bistro & Pub (1.2 miles)
• BJ's Restaurant & Brewhouse (3 miles)
• Condado Tacos (3.1 miles)
• Chick-Fil-A (3.2 miles)
• Eat'n Park Restaurant (3.2 miles)

Physicians

• Integrated Medical Systems (0.6 miles)
• Stepping Stone Psychiatric Care - Muhammad I Shaikh MD (0.7 miles)
• Pediatric Alliance-St Clair (1.6 miles)
• Vujevich Dermatology Associates (2.6 miles)
• St. Clair Hospital (2.7 miles)
• Upmc (3.2 miles)
• Chang Eye Group (3.2 miles)

Theaters

• Chartiers Valley Stadium 18 (0.7 miles)
• Cinemark Holdings (6 miles)

Places of Worship

• Saint Barbara Church (1 miles)
• Calvary Full Gospel Church (1.9 miles)
• St Elizabeth Ann Seton Church (3.4 miles)
• St Elizabeth Ann Seton Parish (3.4 miles)
• St Louise De Marillac Church (3.6 miles)
• St Simon & Jude Church (4 miles)
• St Margaret of Scotland Roman Catholic Church (5.6 miles)

Parks

• Boyce-Mayview Park (2.3 miles)
• Mt. Lebanon Park (3.2 miles)
• Village Green Park (3.6 miles)
• Collier Community Park (3.9 miles)
• South Park Dog Park (6.4 miles)

Transportation

• South Hills Village Trolley Stop (3 miles)

Hospitals

• UPMC South Hills (3.4 miles)
• St Clair Hospital Outpatient Center (6 miles)