Synergy HomeCare - Bala Cynwyd, PA

Pros

• Synergy Homecare is praised for wonderful, experienced, caring, and patient caregivers.
• Edna is described as awesome, very professional, thorough, and warm.
• Caregivers take the time to understand clients' needs and are compassionate and attentive.
• Teta provides relief for a loved one and earns their trust and friendship.
• Synergy helps keep loved ones out of dangerous nursing homes.
• Lydia is an eager, compassionate caretaker with excellent bedside manner.
• The staff are dependable, helpful, and provide outstanding care with good oversight.
• The company earns high recommendations for professionalism, timeliness, compassion, and attentiveness.
• The care team creates a supportive, empathetic, and dignified experience for clients.

Cons

• The reviewer had a not-so-great experience with other home care agencies.
• The reviewer described starting with another home care agency after recovering from a stroke, and that experience was a disaster.
• The reviewer recounted past let-downs by other agencies, including shirking responsibility, complaints, grumbling, defrauding supervisors, incompetence, unreliability, and even thievery of a loved one's food and possessions.
• The reviewer admitted they had given up on Home Health Organizations.

Review

The collection of testimonials about Synergy Homecare paints a consistent picture of a home-based care partner that brings warmth, professionalism, and dependable support into families' lives. Across varied circumstances - from stroke recovery to ongoing elderly care and post-surgical needs - these voices converge on a single message: a caregiver team that listens, acts with thoroughness, and treats clients with dignity. The narratives emphasize not only the practical help provided but also the sense of companionship and relief that comes from knowing a loved one is in capable hands.

A recurring theme is the transformation from frustration with other agencies to renewed confidence with Synergy. One reviewer describes a prior experience with another home care agency as "a disaster," which makes their subsequent discovery of Synergy especially meaningful. The entry highlights Edna as exemplary - "awesome," very professional and thorough, with a warm disposition. The reviewer stresses that Edna "took the time to understand my needs," and ultimately calls the caretaker "compassionate, attentive, and just perfect," adding that she feels she has a genuine friend helping her on the road to healing. This account captures a common thread in the reviews: when the match feels personal and attentive, care becomes a source of real relief and progress.

Another contributor notes that a caregiver named Teta provided meaningful relief for their mother by earning mom's friendship - a notable accomplishment when forming trust with an elderly loved one. The reviewer also hints at the broader impact of Synergy's care by stating that the agency is helping keep the mom out of a dangerous nursing home, underscoring the preventative and stabilizing value that in-home support can offer for families seeking to preserve independence and safety at home.

The experiences shared by families who engaged Synergy through medical professionals further reinforce the perception of reliability and professionalism. An office manager for Timothy M. Greco, MD, describes the service as easy to schedule, with staff who are wonderful and genuinely eager to help. In particular, Lydia, a caretaker with the team, is praised for her compassionate nature and excellent bedside manner. The sentiment is reinforced with a simple, emphatic verdict: "Five stars all around!" This front-office perspective aligns with the patient-facing care, highlighting that administrative coordination is smooth and supportive alongside the hands-on care.

There are also deeply admiring reflections that speak to the ethos and culture of Synergy. One reviewer who had nearly lost faith in home health organizations due to repeated disappointments recounts a dramatic turnaround upon meeting Synergy's aides. The description moves beyond mere satisfaction to a full endorsement of the agency's values: warmth, knowledge, confidence, and a commitment to high expectations, expressed through remarks about cleanliness, empathy, and the ability to deliver person-to-person care in a world that often seems rushed or impersonal. The reviewer's language - quoting praise for "oneness" and the dignity of service to humanity - paints Synergy as a partner that embodies both technical competence and a principled, respectful approach to caregiving.

Several entries highlight the tangible, day-to-day benefits of Synergy's support. One caregiver's long-term care for a grandmother with Multiple Sclerosis is described as dependable, with the staff consistently offering practical help that ranges from daily tasks to companionship. The repeated assertion that the team is "dependable and very helpful" emphasizes not only the emotional reassurance of having a trusted aide but also the practical, reliable execution of care tasks over months. The sense of continuity and?? that comes with steady oversight is a throughline, echoed by multiple reviewers who mention the orderly coordination and the ease with which services run smoothly.

Finally, the affectionate, practical accounts of caring for an elderly father add a personal, family-centered dimension to the overall portrait. The father's caregiver is praised for assisting with meals, cleaning, errands, and laundry, while also serving as a kind and friendly companion who brightens his days. Spheres of support are clearly visible: caregiving that covers nutrition, hygiene, housekeeping, transportation, and social interaction, all supported by an office team described as highly helpful and committed to oversight. The overarching sentiment is one of gratitude and confidence: Synergy provides not just care, but a stable, uplifting presence that families value deeply.

Taken together, these testimonials sketch a portrait of Synergy Homecare as a company that consistently earns trust through compassionate, attentive caregivers like Edna and Lydia, thorough and professional service, and a reliable support structure that makes home-based care feel secure and personal. The reviewers' experiences - from post-stroke recovery to routine eldercare and postoperative support - converge on a single conclusion: Synergy stands out for turning lofty ideals into real, everyday help that preserves independence, dignity, and peace of mind for families.

Located in Bala Cynwyd, Pennsylvania, this area offers convenient access to a variety of essential amenities for seniors. With multiple pharmacies within close proximity, including CVS Pharmacy and Rite Aid, ensuring access to necessary medications is easy. Additionally, there are several cafes and restaurants nearby such as Pilgrim Roasters, Panera Bread, and Larry's Steaks providing options for dining out or grabbing a quick bite to eat. For those seeking outdoor recreation, several parks are within a short drive, including Fairmount Park and Schuylkill River Park. In terms of healthcare, there are hospitals like Lankenau Medical Center and Bryn Mawr Hospital nearby along with physicians' offices such as Children's Hospital of Philadelphia for medical care needs. Transportation options are also readily available with SEPTA stations like Wayne Junction Station and Stenton Station for easy travel around the area. Overall, this location offers a range of conveniences that would be beneficial for seniors looking to settle in the area.

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (2 miles)
• GIANT Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)

Cafes

• Pilgrim Roasters (0.9 miles)
• Starbucks (0.9 miles)
• The Landing Kitchen (0.9 miles)
• Starbucks (1.1 miles)
• Starbucks (1.2 miles)
• Panera Bread (1.2 miles)
• Starbucks (1.6 miles)

Restaurants

• Pizza Hut (0.9 miles)
• Larry's Steaks (1.3 miles)
• Custard & Cakes Creamery (1.4 miles)
• Dalessandro's Steaks (1.7 miles)
• Jack McShea's (3.1 miles)
• McDonald's (3.4 miles)
• McDonald's (4.9 miles)

Parks

• Fairmount Park (2.1 miles)
• Schuylkill River Park (5.2 miles)
• Rittenhouse Square (5.5 miles)
• Palmer Doggie Depot (5.8 miles)
• Clem MacRone Memorial Park (5.8 miles)
• Palmer Park Farmers Market (5.9 miles)
• Franklin Square (5.9 miles)

Hospitals

• Lankenau Medical Center (2.4 miles)
• Temple University Hospital (4.3 miles)
• Chestnut Hill Emergency Room (4.7 miles)
• Bryn Mawr Hospital (4.8 miles)
• Philadelphia VA Medical Center (4.8 miles)
• The Pavilion (5 miles)
• Veterans Administration Community Living Center (5 miles)

Transportation

• Septa Wayne Junction Station (3.9 miles)
• Stenton Station (4.3 miles)
• 30th Street Station (4.8 miles)
• SEPTA: MFL/TRL 30th Street Station (4.8 miles)
• SEPTA: 101/102 Lansdowne Avenue Station (5.1 miles)
• Jefferson Station (5.8 miles)

Physicians

• Simms Hank Md Albert Einstein Medical Center Philadelphia (4.9 miles)
• Children's Hospital of Philadelphia (4.9 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (5 miles)
• Dr Madonna's Family Practice (5.3 miles)