Inglis House in Philadelphia, PA
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Information last verified:
2600 Belmont Avenue, Philadelphia, PA 19131
For more information about senior living options: (844) 490-3973
Inglis House is described as excellent by a spouse of a resident, who says it feels like extended family to many residents. A friend of a resident calls the facility truly amazing, noting spotless building and grounds and staff who genuinely care about residents. Most of the staff are described as kind and clearly caring toward residents. The building and grounds are described as extraordinarily clean. The facility provides a variety of activities that engage residents, such as cards, computers, trips to baseball games, movies, and dining out. Performances by the Wheelz band bring visible joy to residents.
The facility is accused of lacking social responsibility with unkind, unprofessional staff and a head described as nasty. Residents are reportedly left sitting in body fluids, and staff dismiss patients rudely. The care is described as horrible and unacceptable, with patients left in feces for hours and not receiving needed therapy. Meals have been inappropriate for dietary restrictions (e.g., serving shrimp to a shrimp-allergic resident), and portions are insufficient for a large man. The majority of CNAs are rude and disrespectful, with only a handful who truly do their jobs properly. Attempts to raise concerns are met with vague assurances to "work on it" rather than actual fixes. Weekends see residents left in bed for one or two days without explanation; alarms are ignored, and empathy is lacking. There are long-standing, unaddressed issues with accountability, and information is often inconsistent or perceived as dishonest. An incident where a worker dropped a resident resulted in only a write-up, raising serious safety concerns.Inglis House is best suited for socially active seniors who value a lively, engaged environment and where family oversight can supplement care. The campus excels for residents who want frequent activities, outings, and opportunities to connect with peers and volunteers. It is not the right fit for someone who relies on consistent, high-touch medical oversight or who requires strict, uniformly reliable staffing and accountability. Families considering alternatives should do so if care needs are high, if predictable response times and clear accountability are nonnegotiable, or if they prioritize a calmer, more predictable routine over a bustling social calendar.
The facility earns genuine points for a robust program of activities and a sense of community that many visitors notice and appreciate. Visitors repeatedly describe clean spaces, visible engagement from staff, and experiences like cards, computers, outings to baseball games or movies, and live performances that lift resident spirits. Several residents and outsiders report that, when the environment is functioning well, residents build meaningful connections and feel cared for by many staff members who show warmth and dedication. A few commenters even cite personal experiences in which family members felt the atmosphere and activities had a positive, transformative effect on well-being.
Yet the positive signals sit alongside a troubling pattern of inconsistencies and serious care concerns. The most troubling reviews describe residents left in incontinence or body fluids for extended periods, meals mismanaged for dietary restrictions, and rude or disengaged behavior from many CNAs. Weekend care is described as notably worse, with alarms going unanswered and perceived empathy waning when supervision is thinned. Communication gaps, conflicting information from staff, and questions about accountability create a sense that some incidents may fall through the cracks. Visitors emphasize that a few staff members clearly care, but a culture of reliability and responsiveness does not consistently permeate the facility.
Those who should seriously weigh alternatives are families prioritizing consistent safety, rapid issue resolution, and tight clinical governance. The unionized CNA environment, cited by some reviewers as a barrier to firing or replacing underperforming staff, can amplify perceptions of accountability gaps. For someone with complex medical needs, frequent medication management, or a history of safety incidents (even isolated ones), Inglis House may feel unstable relative to other options that emphasize stronger oversight, steadier staffing, and clearer escalation protocols. The mixture of praise and alarmist feedback makes it essential to compare with facilities that demonstrate a proven track record of reliable care delivery and transparent problem resolution.
A prudent visit strategy is essential before deciding. Prospective residents should request meetings with the administrator and the nurse manager, tour multiple shifts, and observe interactions during activities, meals, and routine caregiving moments. Ask to review incident logs, complaints, and how follow-through is tracked. Speak candidly with current residents and family members about weekend staffing, meal quality, and how emergencies are handled. Probe how dietary restrictions and allergies are managed in real time and how quickly staff respond to alarms or requests. This due diligence will reveal whether the above-positive experiences are representative or episodic and whether the leadership team has a credible plan to lift consistency across all shifts.
Bottom line: Inglis House offers a compelling social fabric and genuine moments of care, but the record also contains credible and persistent red flags around neglect risks, staff morale, and accountability. It can be a great fit for families who can sustain active involvement, monitor quality closely, and demand high engagement from a spectrum of staff members. For those with higher care needs or who cannot tolerate uneven staffing and variable responses, alternative communities with stronger, more uniform oversight and demonstrable safety metrics are worth pursuing. The right choice hinges on balancing the value of social vitality and community life against the imperative of steady, dependable care.
252 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Inglis House in Philadelphia, PA is a beautiful assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community prioritizes the comfort and well-being of its residents by providing fully furnished accommodations with private bathrooms and amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services.
Residents at Inglis House can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions accommodated. For those who prefer to prepare their own meals, there is a kitchenette available. The community also offers move-in coordination services to ensure a smooth transition for new residents.
To promote physical fitness and social interaction, Inglis House features a fitness room, gaming room, small library, and outdoor spaces like gardens. Residents can participate in various activities organized by the staff or resident-run activities. Planned day trips and daily scheduled activities keep residents engaged and entertained.
Safety and assistance are top priorities at Inglis House. The community employs a 24-hour call system and provides 24-hour supervision to ensure that help is always available when needed. Trained staff members assist with activities of daily living including bathing, dressing, transfers, and medication management. Those with diabetes benefit from specialized diet plans.
The community also offers transportation arrangement services for non-medical purposes as well as transportation to doctor's appointments. A wellness center is available for mental health support.
In addition to the amenities offered within the community itself, Inglis House is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants transportation options, and hospitals.
Overall, Inglis House provides a comfortable and supportive environment for seniors who require assistance with daily tasks while ensuring access to various amenities and opportunities for engaging activities within the community as well as nearby establishments.
Inglis House is located at 2600 Belmont Avenue, Philadelphia, PA 19131 in Philadelphia County, Pennsylvania
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