Hayes Manor Retirement Residence

Pros

• The staff at Hayes Manor Retirement Residence is described as friendly, kind, and accommodating, providing excellent care to the residents.
• Residents appreciate the clean and comfortable environment of the facility, which helps create a welcoming atmosphere.
• Many families have reported that their loved ones show improvement in their well-being while living at Hayes Manor.
• The pricing at Hayes Manor is considered reasonable compared to other communities in the area, offering good value for the level of care provided.
• Families feel assured knowing that their loved ones are well taken care of and engaged in social activities within the community.
• The management and staff are recognized for their compassionate and attentive approach to resident care, fostering a warm environment for all.

Cons

• The quality of care was challenging, and the food was not very good.
• The rooms were small and some deemed unacceptable.
• Food choices were limited, and there were complaints about serving sizes being small.
• Mom is unhappy that her food is served cold at mealtimes.
• The facility appeared a little dirty during visits.
• Despite the staff being friendly, overall expectations were not met in terms of services promised.
• The community is outdated compared to newer facilities.
• Some residents felt the activities offered did not align with their expectations for socialization.
• There was a concern about the lack of monitoring around security cameras in the facility.

Review

Hayes Manor Retirement Residence is a facility that evokes mixed feelings among its residents and their families. Nestled within a charming Victorian structure, which many appreciate for its historical allure, the residence offers an environment that is generally perceived as welcoming and friendly. According to several reviewers, the staff at Hayes Manor stand out as one of its most admirable qualities. They are described as patient, personable, and exceptionally caring—attributes that resonate deeply with families seeking a nurturing atmosphere for their loved ones.

Despite commendation for the staff's demeanor, there are notable concerns regarding some aspects of living conditions at Hayes Manor. The food choices have emerged as a consistent complaint among residents and their families; many reviewers expressed dissatisfaction with meal quality, variety, and portion sizes. Reports suggest that meals do not always meet expectations—comments about lackluster dining experiences have surfaced frequently, despite claims from others indicating occasional festive or special dinners around holidays that improved perceptions momentarily. Some residents specifically mentioned missing fresh fruit in their diets while another noted that meals often arrived lukewarm rather than hot.

The facility itself provides a blend of comfort and charm. While some individuals find the ambiance inviting due to its vintage architecture, others deem it somewhat dark or outdated compared to newer establishments. Resident rooms vary in size—some quite small while others spacious—which contributes to differing opinions on suitability depending on individual needs and preferences. The cleanliness of both private quarters and communal spaces tends to receive praise across multiple reviews; it appears housekeeping effectively supports an overall tidy environment.

Social engagement seems prioritized through organized activities at Hayes Manor, such as bingo games and entertainment from outside performers once a week. However, participation could be limited for some residents due to varying health conditions; one reviewer noted their visually impaired father was unable to take part in these community events despite his appreciation for other services offered by the facility. That said, many families reported finding value in the array of socialization opportunities available within this relatively small community setting.

Communication between staff members and families has been characterized as excellent by numerous family members who value being kept updated on their loved one's care progressions or any changes needed over time. The move-in process appears thoughtfully organized; new residents benefit from guided tours where they learn about available activities tailored toward enhancing resident social interaction—a crucial aspect making up for perceived shortcomings in facilities or meal satisfaction.

Ultimately, affordability plays a critical role in selecting Hayes Manor Retirement Residence for many families considering care options for elderly loved ones. Pricing appears competitive relative to similar facilities in the vicinity while still maintaining satisfactory standards of service reflected through consistent caregiver attentiveness noted by reviewers. For those prioritizing budget without compromising on essential emotional support provided by passionate staff members during this transitional phase of life—the residence stands out as a viable option amid mixed assessments regarding dietary offerings and structural aesthetics reminiscent of historical charm molded into present-day caregiving environments.

This part of Philadelphia, Pennsylvania offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With multiple cafes, restaurants, pharmacies, parks, hospitals, transportation options, physicians' offices, and even a theater nearby, residents in this area have easy access to essential daily needs and recreational activities. The proximity to healthcare facilities such as Lankenau Medical Center and Philadelphia VA Medical Center ensures that seniors have quality medical care within reach. Additionally, the availability of public transportation at stations like 30th Street Station and Wayne Junction Station makes it easy for seniors to travel around the city if needed. Overall, this neighborhood provides a well-rounded environment for senior living with a range of resources and opportunities for social engagement.

Cafes

• Starbucks (0.4 miles)
• Starbucks (0.8 miles)
• Starbucks (0.8 miles)
• Panera Bread (0.9 miles)
• The Landing Kitchen (1.4 miles)
• Pilgrim Roasters (1.8 miles)
• Starbucks (2.5 miles)

Restaurants

• Pizza Hut (0.5 miles)
• Larry's Steaks (0.8 miles)
• Custard & Cakes Creamery (1.9 miles)
• Dalessandro's Steaks (2.4 miles)
• McDonald's (3.7 miles)
• Jack McShea's (3.8 miles)
• Rosy's Taco Bar (3.8 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (2.7 miles)
• GIANT Pharmacy (2.8 miles)

Parks

• Fairmount Park (0.7 miles)
• Schuylkill River Park (3.9 miles)
• Rittenhouse Square (4.1 miles)
• Franklin Square (4.7 miles)
• Piazza Dog Park (4.8 miles)
• Palmer Doggie Depot (4.8 miles)
• Palmer Park Farmers Market (4.8 miles)

Hospitals

• Lankenau Medical Center (2.3 miles)
• Philadelphia VA Medical Center (3.5 miles)
• The Pavilion (3.6 miles)
• Veterans Administration Community Living Center (3.7 miles)
• Temple University Hospital (3.7 miles)
• Episcopal Hospital (4.8 miles)
• Albert Einstein Employee Health Center (5 miles)

Transportation

• 30th Street Station (3.5 miles)
• SEPTA: MFL/TRL 30th Street Station (3.5 miles)
• Septa Wayne Junction Station (3.6 miles)
• Jefferson Station (4.5 miles)
• SEPTA: 101/102 Lansdowne Avenue Station (4.6 miles)
• Stenton Station (4.9 miles)

Physicians

• Children's Hospital of Philadelphia (3.6 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (3.7 miles)
• Dr Madonna's Family Practice (4.8 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (4.9 miles)

Theaters

• Landmark Theatres - Ritz Five (5.2 miles)