Macdonald Residence
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605 North West Couch Street, Portland, OR 97209
For more information about senior living options: (844) 490-3973
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Rashaad makes a really good chicken wrap with pickles. Cloe, the receptionist, is very helpful. The staff and other residents have been wonderful so far. Even the MDs are thrilled. Maybelle Center for Community offers a strong sense of family among staff and residents. It is a great place for someone needing assisted living and living on SSDI or SSI.
The reviewer states that security talks to customers as if they have no self-respect, indicating poor customer service. The reviewer claims Jade and her girlfriend Paul are ruining the place and should be removed. The update alleges that Jade, the kitchen manager, allowed an employee named Paisley to punch another employee who is autistic. The update asserts that food was denied to a resident, causing them to cry. The reviewer describes the environment as more toxic than before.The collection of notes about this facility presents a strikingly mixed picture, with some reviewers extreme in their dissatisfaction and others speaking warmly about the community and services. The most intense complaints frame the place as a poor environment where security and customer service fall short, and where residents can feel talked down to or dismissed. One voice describes it as the "worst place ever" largely because of how security interacts with people, suggesting conversations that feel disrespectful and a general sense that residents aren't treated with the dignity they deserve. The same voice urges that the service needs a serious upgrade, particularly in how staff communicate and engage with residents.
In a harsher line of critique, another reviewer sums up the situation as Jade and her girlfriend Paul "ruining the place" and advocates for their removal. That statement, though brief, signals a belief that specific staff members are central to the problems reported by several residents. It hints at interpersonal conflicts or management issues that some individuals feel have degraded the overall experience at the facility. The sentiment here is clear: the environment is perceived as compromised by certain people in leadership or visible roles, and the caller wants decisive action taken.
Adding weight to the scrutiny, a dated update from TikTok posts dated 03/25/2022 details even more troubling claims about the management and staff. According to those social media accounts, Jade, described as the kitchen manager, allegedly allowed an employee named Paisley to punch another employee who is autistic, a serious charge that would imply workplace safety and discrimination concerns. The same post claims that a resident was denied food, leading to emotional distress, and it characterizes the entire environment as increasingly toxic and heartbreaking to witness. These assertions are presented as urgent, graphic allegations open to verification, and they substantially intensify the conversation around how the facility operates behind the scenes.
Not all of the feedback, however, is negative. Some residents and visitors offer positive notes about individuals within the facility. For instance, Cloe, who is described as a receptionist, is praised for being very helpful. And in a more casual, everyday sense, Rashaad earns praise for making a really good chicken wrap with pickles, suggesting that the dining or social experience can offer small, genuine moments of satisfaction amid broader criticisms. These comments illustrate that life at the facility includes pleasant interactions and appreciated service, even if those experiences do not erase the more serious concerns raised elsewhere.
There is also a broad endorsement of the facility as a viable option for assisted living, particularly for those relying on SSDI or SSI. One reviewer emphasizes that it is a great place to be for people who need support and want to maintain some level of independence. The narrative here shifts toward a sense of acceptance and belonging: the reviewer felt fortunate to be accepted as a resident and describes a close, almost familial relationship with staff and other residents. The phrase "Maybelle Center for Community" is highlighted, along with its openness to residents of Old Town, indicating a structured sense of community membership and ongoing services tied to the property. The sentiment of being part of a connected "family" within the facility, with supportive staff and neighbors, stands in contrast to the more severe allegations described earlier.
Taken together, the reviews reveal a complex spectrum of experiences at this facility. On one end, there are strong, negative claims concerning how residents are treated by security personnel and certain staff, with specific accusations about toxic leadership and problematic conduct that could undermine the well-being of residents. On the other end, there are maintainable, positive experiences: helpful front-desk interactions, satisfying meals for some residents, a sense of community, and genuine appreciation from residents who feel supported and valued. The wide range of perspectives suggests that experiences may vary significantly by day, staff assignment, or individual circumstances, and it underscores the importance of direct, current verification when forming a judgment about the facility.
For readers weighing these accounts, the most constructive approach may be to consider both the vivid, negative experiences and the equally emphatic positive ones. The serious allegations circulating on social media deserve careful scrutiny and independent confirmation, while the more favorable testimonials about hospitality, community, and accessibility remind potential residents and families that a supportive environment can exist within the same facility. In the end, the narrative reflects a facility that is not monolithic: it can feel like a caring community to some while feeling unsafe or disrespected to others. If you are evaluating this place, it would be prudent to seek current firsthand input from residents and staff, review recent inspection or complaint records, and observe how conflicts and everyday care are handled in the present moment.
54 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Macdonald Residence in Portland, OR is a vibrant and caring assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The residence features comfortable and fully furnished accommodations with private bathrooms and a kitchenette for added convenience. Housekeeping services ensure that the living spaces are always clean and tidy.
Residents can enjoy a variety of activities and social opportunities provided by the community. The on-site beauty salon allows residents to pamper themselves, while the gaming room offers entertainment options. A small library provides a peaceful space for reading and relaxation. Planned daily activities, fitness programs, and resident-run activities keep everyone engaged and active.
Dining at the Macdonald Residence is delightful with restaurant-style meals served in a welcoming dining room. Special dietary restrictions are accommodated to ensure each resident's nutritional needs are met. The option for assistance with meal preparation is available to those who require it.
The community prioritizes the well-being of its residents by offering 24-hour call system support and supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available when needed. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program supports emotional health.
Transportation needs are taken care of with transportation arrangements available both for non-medical purposes such as shopping or social outings, as well as transportation to doctors' appointments. Move-in coordination assists new residents in transitioning smoothly into their new homes.
Additional conveniences include on-site computer center access to stay connected, Wi-Fi/high-speed internet access throughout the residence, and outdoor spaces where residents can enjoy fresh air and nature.
Located in Portland, OR, there are various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. The Macdonald Residence truly provides a comfortable, engaging, and supportive environment for seniors seeking assisted living in the area.
Macdonald Residence is located at 605 North West Couch Street, Portland, OR 97209 in Multnomah County, Oregon
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