Senior Helpers - Portland West

Pros

• The owner of Senior Helpers of Portland treats his employees well and provides thorough training.
• The company conducts background checks and completes a thorough interview process for clients' care.
• The company randomly checks in on caregivers and clients to ensure everything is going well.
• Despite a minor issue with a caregiver not fully understanding the level of dementia, the reviewer still has a positive impression of Senior Helpers.
• The company was accommodating when the reviewer needed them on short notice and provided a positive overall experience.
• The caregiver provided by Senior Helpers is described as competent, nice, and knowledgeable about what she is doing.
• The continuity of care may be lacking, but the reviewer acknowledges that the current caregivers from Senior Helpers are working out well.
• The reviewers have had consistent and dependable care from the same caregiver provided by Senior Helpers.
• Seniors who used Senior Helpers were happy with the care received, found them easy to work with, and felt they were given good care.
• Barbara, a caregiver from Senior Helpers, has made a good impression during her first visit with a client's wife.
• The Director of Senior Helpers was personable, helpful, and resourceful in assisting with finding overnight care for a client's husband.
• The owner and founder of Senior Helpers impressed a client during an interview by answering tough questions professionally and articulately.

Cons

• The caregiver didn't pick up on the patient's level of dementia.
• The home care service did not work out for a week and had to be terminated.
• There is a lack of continuity in care and inconsistency in staff.
• Initially, Senior Helpers sent caregivers who didn't work out.
• The lack of consistency in care disrupts the experience.
• It took some time to find a caregiver who worked well for the client.
• There were issues with scheduling and replacements, although they were promptly addressed.
• Previous services used by the patient were not satisfactory.
• Only one visit from a caregiver has taken place so far, but it was a good start.
• While some statements may express concerns or areas for improvement, overall, the reviews tend to be positive or neutral, indicating that the majority of experiences with Senior Helpers of Portland were satisfactory or above average.

Review

Senior Helpers of Portland is a highly regarded home care company that has received positive reviews from multiple clients. The owner of the company is praised for their treatment of employees and their commitment to thorough training and background checks. Clients appreciate the fact that Senior Helpers randomly checks in on both caregivers and clients, ensuring that everyone is providing and receiving the best care possible.

While one client admits to only using Senior Helpers once and therefore cannot provide an adequate review, they mention that the caregiver assigned to their mother seemed a bit young and didn't fully understand her level of dementia. However, they highlight her enthusiasm and kindness, making it clear that they do not fault her personally. This client plans on continuing to use Senior Helpers in hopes of a five-star experience next time.

Another client used home care services for a short period but found that it did not meet their wife's needs. Despite acknowledging the competence and quality of the caregiver, they decided to move their wife to an assisted living community where she could receive more comprehensive care.

In contrast, another client is extremely satisfied with Senior Helpers' services for their father. They consider Wayne, his caregiver, to be the perfect match who has made the adjustment easier for their father. Any issues were promptly addressed by Kelli, the owner, ensuring a positive experience overall. This client emphasizes how Senior Helpers has enabled their father to remain at home for longer.

For a client who required short notice assistance, Senior Helpers proved accommodating and responsive. They were consistently able to contact someone at the office who promptly got back to them.

While one client had an overall good experience with Senior Helpers, they mentioned a lack of consistency in continuity of care for individuals as a minor issue. However, this did not disrupt their overall satisfaction with the service.

Another client initially experienced difficulties with caregivers sent by Senior Helpers but eventually found ones that suited them well. They are currently satisfied with the arrangement.

A positive experience was reported by a client who appreciated the consistent care provided by one caregiver. They never faced scheduling issues or had to deal with replacements. This client happily recommends Senior Helpers.

One client sought help from Senior Helpers after their husband's hospitalization and rehab stay. The ease of working with the company and the dependable caregivers impressed them, as their husband received good care. Comparatively, previous services had not met their standards. They express willingness to use Senior Helpers again if needed.

A client praises Barbara, a caregiver assigned to spend time with their wife, based on an initial interaction but did not provide further details.

The director of Senior Helpers earned acclaim from two clients for her helpfulness and resourcefulness in providing overnight care for one and four evenings a week for the other.

During an interview with the owner and founder of Senior Helpers, they impressed both the client and their mother by confidently answering tough questions while maintaining professionalism and friendliness.

Overall, Senior Helpers of Portland has received predominantly positive feedback from clients who appreciate their attentiveness, responsiveness, and commitment to finding suitable caregivers. While some minor issues were mentioned regarding continuity of care or initial mismatches between caregivers and clients' needs, it seems that Senior Helpers is dedicated to addressing such concerns promptly and ensuring a high level of satisfaction among its clientele.

Located in the heart of Portland, Oregon, this neighborhood offers a vibrant and diverse community with a wide range of amenities within close proximity. From renowned breweries and cozy cafes to well-equipped pharmacies and reputable medical facilities, residents have easy access to essential services. The area is also home to several parks, providing opportunities for outdoor recreation and relaxation. Additionally, transportation options such as Amtrak and nearby transit centers offer convenient ways to explore the city. Whether enjoying a show at one of the local theaters or seeking medical care at top-rated hospitals, this neighborhood provides a comfortable and convenient setting for seniors looking to reside in a bustling urban environment.

Restaurants

• 10 Barrel Brewing Portland (0.1 miles)
• Von Ebert Brewing Pearl (0.2 miles)
• Paymaster Lounge (0.3 miles)
• Deschutes Brewery Portland Public House (0.3 miles)
• Teardrop Lounge (0.3 miles)
• Jake's Famous Crawfish (0.3 miles)
• Toki PDX (0.4 miles)

Cafes

• King's Hookah Lounge (0.2 miles)
• Dutch Bros Coffee (1.3 miles)
• Starbucks (1.4 miles)
• Coava Coffee Roasters (1.6 miles)
• Peet's Coffee and Tea (1.9 miles)
• Dutch Bros Coffee (3.4 miles)
• Portland Cà Phê (3.5 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Fred Meyer Pharmacy (0.3 miles)
• Walgreens (0.3 miles)
• Safeway Pharmacy (0.4 miles)
• Rite Aid (0.4 miles)
• Rite Aid (0.6 miles)
• CVS Pharmacy (1.1 miles)

Physicians

• Good Samaritan Building 1 (0.5 miles)
• Legacy Medical Group-Emanuel (1.6 miles)
• Legacy Medical Group (2 miles)
• To Summy Od Myoptic Optometry Dr Summy To Optometrist Portland (2.1 miles)
• Family Medical Group, PC (3 miles)
• Harpers Playground (3.3 miles)
• Richmond Family Health Center (3.5 miles)

Hospitals

• Legacy Good Samaritan Medical Center (0.5 miles)
• Legacy Emanuel Childrens Hospital (1.5 miles)
• Randall Children's Hospital (1.6 miles)
• Legacy Emanuel Burn Center (1.6 miles)
• Shriners Hospitals For Children (1.6 miles)
• Doernbecher Children's Hospital (1.9 miles)
• Portland VA Medical Center (2 miles)

Parks

• Washington Park (0.6 miles)
• Alberta Park (0.6 miles)
• Governor Tom McCall Waterfront Park (1 miles)
• Overlook Park (1.6 miles)
• Irving Park (2.1 miles)
• Colonel Summers Park (2.1 miles)
• Terwilliger Playground (2.4 miles)

Transportation

• Amtrak (0.6 miles)
• TriMet Hollywood/NE 42nd Ave Transit Center (3.4 miles)

Theaters

• Regal Pioneer Place (0.8 miles)
• Hollywood Theatre (3.3 miles)