The Ackerly At Reeds Crossing
Save7267 South East Circuit Drive, Hillsboro, OR 97123
For more information about senior living options: (844) 490-3973
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The Ackerly at Reed's Crossing is praised for exceptional cleanliness, organization, and ease of service. The kitchen and facility are consistently spotless, reflecting high standards maintained by the staff. The staff are friendly, and the community is bright and inviting. The Opal memory care at The Ackerly is big, bright, comfortable, clean, and well staffed. Caregivers are highly educated and experienced in elder care, with genuine kindness and affection for residents. The gardens, raised beds, and fitness programs are stellar. The interior is stunning, clean, and tastefully designed. The facility is gorgeous and modern, with outstanding staff and varied, exploratory activities.
The campus had poor follow-through and a lack of care despite its beauty. Residents were dumped in their rooms and left to their own accord. Staff did the bare minimum. A resident was found half naked and cold in their room. Staff misrepresented residents' locations, saying they were in their rooms when they were found in the hall. Staff would roll their eyes when a resident required more than minimum effort.The Ackerly at Reed's Crossing strikes many visitors with its bright, modern presence and a strong emphasis on cleanliness and hospitality. Several reviews highlight a foundation of excellent first impressions: a gorgeous building, tasteful interior design, and a campus that feels fresh and inviting. Visitors repeatedly mention that the environment is clean and well-kept, with a kitchen and overall facility that look and feel orderly. The staff are frequently described as friendly and professional, and there's a clear sense that the team takes pride in presenting a high standard of care and service. In tours and educational events, the staff's warmth and knowledge come through, contributing to an impression that this is a community where residents and families are genuinely welcomed.
Communication and approachability stand out as major strengths in many accounts. A number of reviewers single out individual team members who go above and beyond in helping families understand options and processes. For instance, a service professional from the Portland area praised The Ackerly for its cleanliness, organization, and ease of service, noting that the kitchen and facility are consistently spotless and that the staff maintain a professional, welcoming demeanor. Specific staff mentions recur - Laceya, in particular, is called an asset and advocate for residents, with several reviews emphasizing her helpfulness and thorough explanations. The overall sentiment from these accounts is that knowledgeable, courteous service makes the experience smoother and more reassuring for families exploring memory care or assisted living options.
The community also receives enthusiastic praise for its memory care offerings and accompanying activities. Reviews describe the memory care neighborhoods as bright, spacious, and well-designed, with modern appliances and lovely views. Families often highlight the presence of structured activities, gardens and fitness programs, and a robust approach to resident engagement. The Opal Memory Care unit, in particular, is cited positively by many who feel that the team there provides meaningful, respectful care for residents in that level of need. A recurring theme is that the staff in memory care appear educated, experienced, and dedicated to forming affectionate connections with residents, which provides a sense of security for families.
Beyond the internal excellence of the community, several reviews point to the educational and experiential opportunities offered to staff and visitors. A standout moment for one reviewer was participating in a Virtual Dementia Tour hosted by Second Wind Dreams at The Ackerly. The event is described as informative and well-supported, with the hosting team emphasizing staff education and resident support. Attendees repeatedly note the inviting atmosphere during these events - the facility feels bright, welcoming, and safe, with a clear emphasis on professional development and resident well-being. This orientation toward ongoing staff education is presented as a differentiator that contributes to higher-quality daily care.
However, not all feedback aligns with the strongest praise. A number of reviewers recount troubling experiences within the Opal Memory Care unit that raised serious concerns about care practices. Specific anecdotes describe residents left alone in rooms, sometimes half-naked and cold, with instances of staff appearing dismissive or disengaged when more than minimal attention was required. There are reports of residents being difficult to locate, with staff giving unhelpful responses about where a resident might be. Phrases like "bare minimum" and "rolled eyes" surface in several accounts, conveying fear that some days fall short of the level of attentiveness families expect from a reputable memory care environment. These stories are stark reminders that, for some families, the quality of daily care in practice did not always match the high standard suggested by marketing or by positive tour experiences.
There is also an acknowledgment of staffing dynamics that can influence care quality. Some reviews note that the community "may be better as it fills up," suggesting that staffing levels fluctuate with occupancy, and that a "bare bones" status could become more acute during times of growth. A few reviewers caution that The Ackerly might be best suited for residents who primarily need a community setting and meals, rather than complex medical needs that require deeper or more consistent medical management elsewhere. The potential for growing pains as the community expands is framed as a caveat - an important context for families to consider when evaluating whether it fits a loved one's care requirements.
In sum, The Ackerly at Reed's Crossing presents a nuanced picture. On one hand, the facility shines in cleanliness, modern design, organized operations, and welcoming staff who make a strong positive impression during tours and visits. The memory care program is frequently described as well-staffed, well-equipped, and capable of delivering meaningful activities and engagement, with specific praise for the people who advocate for residents and help families navigate care options. On the other hand, there are serious, specific concerns about the day-to-day experiences of residents in the Opal Memory Care unit, where some families report neglectful or inadequate care, insufficient staffing, and moments of distress that undermine trust. For prospective families, The Ackerly at Reed's Crossing offers compelling strengths to admire - especially in cleanliness, staff professionalism, and memory care planning - while also underscoring the importance of conducting thorough first-hand observations and asking pointed questions about staffing levels, care routines, and how the community manages times of higher occupancy. The location's convenience, modern facilities, and opportunities for staff education and resident engagement contribute positively, making it a community many would consider, with careful attention given to individual care needs and family expectations.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
CafeCafes are important for seniors because they provide a social setting where they can connect with others, enjoy a meal or beverage, and engage in activities that promote mental stimulation and overall well-being. Additionally, cafes offer a convenient and accessible option for seniors to dine out without the hassle of preparing meals at home.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences. Family private dining roomsFamily private dining rooms are important for seniors as they provide a space for quality time with loved ones, encourage social interaction, and allow for a sense of normalcy and comfort in their living environment. This can greatly improve their overall well-being and quality of life.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International (16 miles away)
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Ackerly At Reeds Crossing in Hillsboro, OR is a vibrant assisted living community offering a range of care services and amenities to enhance the lives of its residents. With a focus on both independent living and memory care, this community provides a safe and comfortable environment for seniors to thrive.
Residents at The Ackerly can enjoy spacious and fully furnished accommodations that include cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. The community features an inviting dining room with restaurant-style dining, as well as family private dining rooms for special occasions. Additionally, a cafe is available for residents to relax and socialize.
Maintaining an active lifestyle is encouraged at The Ackerly through its fitness room and wellness center. Residents have access to concierge services, fitness programs, and scheduled daily activities that cater to their individual interests. Outdoor spaces like gardens allow residents to enjoy nature while staying on-site.
The compassionate staff at The Ackerly provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also available along with coordination with health care providers. Specialized memory care programming caters to those with dementia or mild cognitive impairment.
For added convenience, the community offers move-in coordination services as well as transportation arrangements for medical needs or doctors' appointments. Pet-friendly policies ensure that residents can bring their beloved pets along with them.
Located in Hillsboro, The Ackerly enjoys close proximity to various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This allows residents easy access to additional resources in the nearby vicinity.
Overall, The Ackerly At Reeds Crossing offers a comprehensive array of services and amenities within a warm and supportive environment. Whether individuals are seeking independent living or require memory care assistance, this community strives to provide an enriching experience for all residents.
The Ackerly At Reeds Crossing is located at 7267 South East Circuit Drive, Hillsboro, OR 97123 in Yamhill County, Oregon
The Ackerly At Reeds Crossing offers a variety of specialized features that significantly enhance the quality of memory care for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that individuals receive both physical support and dignity in their daily routines, while meal preparation and service cater to dietary needs and preferences, essential for maintaining health. Medication management safeguards against missed doses or incorrect administration, promoting overall well-being. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with healthcare providers. The 24-hour supervision provides a constant safety net, allowing caregivers to respond promptly to any needs or emergencies. Furthermore, individualized activities of daily living assistance and specialized memory care programming engage residents cognitively and socially, while the mental wellness program specifically targets emotional health. Together, these features create a holistic support system tailored to the unique challenges faced by individuals with mild cognitive impairment or advanced dementia.
The Ackerly At Reeds Crossing on seniors.fyi includes 7 photos including images showing architecture, seating area, building, landscaping, entrance, interior, windows, lobby, and more.
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8 Important Indicators That Memory Care May Be Necessary
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Delving into the Inner World of Dementia: Insights into Thoughts and Awareness
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
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