The Ackerly At Reeds Crossing in Hillsboro, OR

Save

The Ackerly At Reeds Crossing in Hillsboro, OR

7267 South East Circuit Drive, Hillsboro, OR 97123

For more information about senior living options: (844) 490-3973

4.5 from 30 reviews
5 stars
24
4 stars
2
3 stars
1
2 stars
0
1 stars
3

Assisted Living Independent Living Memory Care

Overall Review of The Ackerly At Reeds Crossing

Pros

  • pro The environment is very clean with lots of amenities and stimulating activities.
  • pro Stephanie does a great job of making residents feel welcome.
  • pro The Ackerly at Reed's Crossing is described as a top choice for well-maintained facilities.
  • pro The Ackerly is recognized for exceptional cleanliness, organization, and ease of service; its kitchen and facility are consistently spotless.
  • pro Laceya is described as wonderful, knowledgeable, and professional; she is an asset to the company.
  • pro The staff seem genuinely happy to be there, which makes a huge difference in care.
  • pro The facility's interior is stunning; it is beautiful, clean, and tastefully designed.
  • pro The memory care is superb; the apartments are bright and spacious with modern appliances and beautiful views.
  • pro The gardens, raised beds, and fitness programs are stellar.
  • pro Caregivers are educated, experienced, and have kind hearts.
  • pro The food is delicious and ample.
  • pro The senior community has a gorgeous and modern building, friendly outgoing staff, and specialized care with varied, exploratory and fun activities.

Cons

  • pro The facility's follow-through and level of care were very concerning, leading families to hire outside care and move loved ones to a safer facility.
  • pro The review cautions not to be lured by the fancy building and sampled food, as those may mask deeper problems.
  • pro Residents in Opal Memory Care were dumped in their rooms and left to their own accord, with staff doing the bare minimum.
  • pro Staff would roll their eyes when residents required more than the minimum effort.
  • pro The community was operating with a bare-bones staff, indicating staffing shortages and potential quality-of-care issues.
  • pro Loved ones were found slumped over in the hall or not located when expected, signaling neglect.

Review

The Ackerly At Reeds Crossing is best suited for families prioritizing a modern, amenity-rich environment with a strong emphasis on social activity and a well-regarded memory-care option, and who are comfortable with a campus that presents a polished, professional face. It works well for residents who want a bright, clean setting, dependable housekeeping, appealing dining, and a sense of vitality from staff who appear engaged and approachable. This community rewards those who value ease of service, clear networks of support, and proximity to medical resources, particularly given its location near Providence Medical Center and related services. For seniors whose needs tilt toward higher medical acuity or strict, consistently reliable care delivery, alternatives may be worth a closer look.

On the positive side, the facility earns praise for its cleanliness, organization, and the overall ease of interacting with staff. A consistently spotless kitchen and public areas set a high standard for day-to-day living, while the campuses' aesthetics - bright, modern interiors, well-kept gardens, and accessible fitness programs - contribute to a welcoming atmosphere. Resident activities are described as varied and engaging, with a culture that encourages participation. The involvement of dedicated staff who seem genuinely happy in their roles helps residents feel at ease, and individual team members - Laceya in particular - are highlighted as strong advocates. Memory care is frequently cited as a standout area, with families noting the expertise and warmth of caregivers and the thoughtful design of the Opal neighborhood.

Yet the strengths are tempered by several significant cautions pulled directly from families' lived experiences. There are troubling reports of poor follow-through and caregivers who provide only the minimum level of attention, especially within the memory-care footprint. Some residents were found unaddressed or inadequately supervised, with accounts of discomfort and safety concerns that leave families anxious about what happens when staff isn't at the bedside. A number of reviews describe situations where care seemed inconsistent, with perceptions that the facility improved on appearance but not always on the day-to-day quality of care. These issues are not presented as universal, but they are persistent enough to merit serious consideration before committing.

The contrast between the polished environment and the reported care gaps matters because memory care, in particular, carries heightened risk if oversight falters. Several families report excellent experiences in Opal, praising knowledgeable, affectionate caregivers and meaningful daily activities, while others recount moments of neglect or minimal effort. The disparity suggests that outcomes may hinge on staffing levels, shift coverage, and frontline leadership at any given time. Prospective families should therefore probe beyond glossy marketing: observe care interactions during multiple times of day, seek candid feedback from current residents and families, and request direct access to the memory-care director to discuss staffing ratios, care-planning protocols, and escalation procedures.

For decision-making, balance the campus's evident strengths against the more troubling care-over-time patterns. The Ackerly's advantage lies in its cleanliness, modern design, robust programming, and professional, enthusiastic staff, all of which foster a sense of safety and engagement. The main caveat is that care quality can feel uneven when outcomes depend on individual teams or shifts, particularly in the Opal memory-care neighborhood. Families with decisive needs - high medical complexity, strict monitoring requirements, or a history of difficult placements - should plan contingencies, such as arranging outside care support or evaluating facilities known for more consistent clinical oversight. In the end, the Ackerly offers a compelling, well-run package for many seniors - provided clear expectations are set and ongoing oversight is accepted as essential.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Cafe CafeCafes are important for seniors because they provide a social setting where they can connect with others, enjoy a meal or beverage, and engage in activities that promote mental stimulation and overall well-being. Additionally, cafes offer a convenient and accessible option for seniors to dine out without the hassle of preparing meals at home.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Family private dining rooms Family private dining roomsFamily private dining rooms are important for seniors as they provide a space for quality time with loved ones, encourage social interaction, and allow for a sense of normalcy and comfort in their living environment. This can greatly improve their overall well-being and quality of life.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Pet friendly Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Spa SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
  • Swimming pool Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International (16 miles away) Portland International (16 miles away)
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Ackerly At Reeds Crossing in Hillsboro, OR is a vibrant assisted living community offering a range of care services and amenities to enhance the lives of its residents. With a focus on both independent living and memory care, this community provides a safe and comfortable environment for seniors to thrive.

Residents at The Ackerly can enjoy spacious and fully furnished accommodations that include cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. The community features an inviting dining room with restaurant-style dining, as well as family private dining rooms for special occasions. Additionally, a cafe is available for residents to relax and socialize.

Maintaining an active lifestyle is encouraged at The Ackerly through its fitness room and wellness center. Residents have access to concierge services, fitness programs, and scheduled daily activities that cater to their individual interests. Outdoor spaces like gardens allow residents to enjoy nature while staying on-site.

The compassionate staff at The Ackerly provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also available along with coordination with health care providers. Specialized memory care programming caters to those with dementia or mild cognitive impairment.

For added convenience, the community offers move-in coordination services as well as transportation arrangements for medical needs or doctors' appointments. Pet-friendly policies ensure that residents can bring their beloved pets along with them.

Located in Hillsboro, The Ackerly enjoys close proximity to various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This allows residents easy access to additional resources in the nearby vicinity.

Overall, The Ackerly At Reeds Crossing offers a comprehensive array of services and amenities within a warm and supportive environment. Whether individuals are seeking independent living or require memory care assistance, this community strives to provide an enriching experience for all residents.

Videos

Nearby Places of Interest

Cafes

  • Starbucks (0.1 miles)
  • Dutch Bros Coffee (0.2 miles)
  • Black Rock Coffee Bar (2.3 miles)
  • Starbucks (2.5 miles)
  • Starbucks (3 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5.7 miles)

Restaurants

  • Reedville Cafe (0.1 miles)
  • Park Lanes Family Entertainment Center (0.6 miles)
  • Wendy's (1.2 miles)
  • McDonald's (1.3 miles)
  • Taco Bell (1.4 miles)
  • McDonald's (2.5 miles)
  • Sonic Drive-In (2.8 miles)

Parks

  • Tamarack Park (0.4 miles)
  • Butternut Creek Park (1.2 miles)
  • Butternut Park (1.7 miles)
  • Orenco Woods Nature Park (2.2 miles)
  • Granada Park (2.9 miles)
  • Burntwood West Upper Park (3.2 miles)
  • Tualatin Hills Nature Park (3.2 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Walgreens (2.4 miles)
  • Rite Aid (2.4 miles)
  • Rite Aid (2.6 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)
  • Rite Aid (3.1 miles)

Physicians

  • Songbird Healing Arts (1.8 miles)
  • Hillsboro Vision Clinic (2 miles)
  • Dr. Katherine A. Ruecker & Associates (3 miles)
  • Tanasbourne Urgent Care (3.1 miles)
  • The Portland Clinic (3.1 miles)
  • The Doctors Luce Pedia (3.6 miles)
  • Podiatric Physicians & Surgeons (3.8 miles)

Transportation

  • TriMet Quatama/NW 205th Ave MAX Station (2 miles)
  • Hillsboro Airport (HIO) (3.2 miles)
  • Hertz Car Rental - Hillsboro Airport (3.3 miles)
  • Beaverton Creek MAX Station (3.5 miles)
  • Sunset Transit Center (6 miles)

Theaters

  • Regal Evergreen Parkway & RPX (3.3 miles)
  • Century Theater Cedarhill (4.5 miles)

Hospitals

  • Tuality Health Education Center (3.8 miles)
  • Tuality Community Hospital (3.9 miles)

Frequently Asked Questions

Where is The Ackerly At Reeds Crossing?
Does The Ackerly At Reeds Crossing provide care for residents with dementia or Alzheimer's disease?
What photos are available for The Ackerly At Reeds Crossing in Hillsboro, Oregon?

Nearby Communities

  • Capusan AFC

    Capusan AFC

    Hillsboro, OR

    3.7 from 66 reviews
    $3,000 to $4,000 / month

    pro Compassionate staff in a warm, homey setting.

  • Rosewood Specialty Care

    Rosewood Specialty Care

    Hillsboro, OR

     
     

    pro 24/7 supervision with specialized memory care and engaging activities

  • Rosewood Memory Care

    Rosewood Memory Care

    Hillsboro, OR

    4.6 from 27 reviews
    $6,140 to $6,585 / month

    pro Caring staff with strong communication, clean and welcoming environment, and diverse activities.

  • Rosewood Park

    Rosewood Park

    Hillsboro, OR

    4.1 from 44 reviews
    $3,565 to $4,905 / month

    pro Friendly, welcoming staff in a clean, inviting environment with engaging activities.

  • Crystal Care AFH at Hacienda

    Crystal Care AFH at Hacienda

    Hillsboro, OR

     
    $3,500 / month

    pro Affordable memory care with on-site amenities (beautician, devotional services) and dedicated dementia care.

  • Ella's Home Care

    Ella's Home Care

    Hillsboro, OR

    3.9 from 16 reviews
    $4,000 / month

    pro Spacious private rooms with private baths and patios, with attentive staff and a clean, well-kept environment.

  • Holi Senior Living

    Holi Senior Living

    Hillsboro, OR

    3.9 from 40 reviews
    $4,750 to $5,750 / month

    pro Friendly, caring staff in a clean, well-maintained setting.

  • Farmington Square Beaverton

    Farmington Square Beaverton

    Beaverton, OR

    4.5 from 131 reviews
    $3,850 to $4,760 / month

    pro Caring staff with good meals and a warm, activity-rich environment.

  • Murray Highland Memory Care

    Murray Highland Memory Care

    Beaverton, OR

    4.5 from 17 reviews
    $5,750 to $6,050 / month

    pro Intimate setting with friendly staff, engaging activities, and responsive family communication.

Related Resources

  • does my mom have dementia quiz5 Early Indicators of Dementia and What You Can Do

    The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.

  • when should someone with dementia go into a care home8 Important Indicators That Memory Care May Be Necessary

    The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.

  • what do dementia patients think aboutDelving into the Inner World of Dementia: Insights into Thoughts and Awareness

    Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.