Ella's Home Care in Hillsboro, OR
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6647 SE Frances Street, Hillsboro, OR 97123
For more information about senior living options: (844) 490-3973
Ella's Home Care offers a private room option at $4,000 per month, which reflects a premium over the average costs in Yamhill County and the broader state of Oregon. In comparison, the average monthly cost for a private room in Yamhill County is $3,421, while the statewide average is slightly higher at $3,424. This suggests that Ella's Home Care positions itself as a more upscale choice within the region, potentially catering to clients seeking enhanced services or amenities that justify the additional investment. Ultimately, while their pricing exceeds local and state averages, it may align with specific expectations for personalized care or exceptional service quality often sought by families in need of home care solutions.
| Floor plans | Ella's Home Care | Yamhill County | Oregon |
|---|---|---|---|
| Private | $4,000 | $3,421 | $3,424 |
The office staff and care providers are incredible. They are a great team to work with, and they are very caring and helpful. Amber D. and Amanda are wonderful caregivers, flexible with their schedules, and very helpful. Norma Chavez is wonderful, goes the extra mile for loved ones, is a good cook, responsible, and always on time. They matched the perfect caregiver for their wife and themselves, and the staff are amazing. Helping Hands brings help, joy, and peace during difficult times, with thoughtful and amazing caregivers. Kayla's caring nature is reflected throughout the Helping Hands staff. The facility offers nice size rooms, a patio, and private baths, and the owner seems caring and well staffed.
The company is described as the worst, with rude staff who hang up on callers, especially Christine. Some caregivers are very lazy and sit around all day. There is no one in the office to return phone calls. They have left my mom days without a caregiver. DO NOT USE THIS COMPANY; they have ongoing staffing problems and simply apologize while giving customers the runaround, taking advantage of people. The company has left my mother without care more than 10 times in the past two months. The communication within the company is poor; they do not arrange coverage when a caregiver is sick or has an emergency, and Kayla lied to my mother about why caregivers showed up, with no follow-up.Ella's Home Care in Hillsboro is best suited for families that prize a warm, person-centered approach and want caregiving that aligns with daily routines and medical appointments. The strongest asset is the cohesion between an accessible office team and caregivers who consistently show up prepared to help with daily tasks, meal preparation, and companionship. When the fit is right, the agency matches care teams to the family schedule, reducing frustration and last?minute disruptions. The experiences shared about Amber D., Amanda, and Norma Chavez illustrate a pattern: dependable caregivers who arrive on time, engage with dignity, and adjust to a loved one's routine. For families navigating complex schedules or dementia care, this combination can feel transformative - if the agency maintains its plan.
The positives extend beyond punctuality into real, hands-on support. Reviewers describe office staff as incredible, with a genuine commitment to coordinating care and solving problems at the local level. The caregivers are often praised for warmth, thoughtfulness, and practical help - ranging from flexible scheduling around VA appointments to cooking and daily task support. In particular, a caregiver like Norma Chavez stands out for going the extra mile, carrying responsibility and reliability, and leaving families with less stress about on?time arrival and quality of care. When a family bonds with a dependable caregiver, the cumulative effect is a smoother daily life and reduced emotional strain.
But a chorus of warnings cannot be ignored. Multiple reviews point to rude phone interactions, delays in communication, and caregivers who appear disengaged or inattentive. Some families report being left without a caregiver for days, with little or no timely updates from the office. Others describe inconsistent staffing and a mismatch between promised coverage and actual care, which compounds worry for a loved one who depends on steady assistance. These critiques are not minor - they reflect real risk of disrupted routines and a sense that leadership promises do not always translate into dependable practice. A subset of reviewers also notes a lack of responsiveness from the office, heightening anxiety for families making crucial care decisions.
The tension between the bright caregiving stories and the operational notes matters most in how risk is managed. The main con - uncertainty around coverage when a caregiver is sick or an emergency arises - means a family could experience days without support, undermining progress with a stable caregiver match. Reports of miscommunication, including alleged misstatements about who is coming and when, further erode trust. While some managers are praised for listening and adjusting schedules, inconsistencies persist in the broader feedback, suggesting reliability is not universally guaranteed. For prospective clients, that uneven reliability is the key risk to weigh against the evident compassion of the caregivers.
Who should look elsewhere? Families that cannot tolerate gaps in coverage or opaque communication should explore alternatives with clearer accountability and guaranteed back-up plans. If a caregiver no-show or emergency triggers repeated delays, consider agencies with formal backup pools, established escalation protocols, and proactive daily updates. Price transparency is another factor; some reviewers note that the price sheet can appear more expensive than what the site suggests, so rigorous budgeting and written estimates are prudent. For dementia care or highly structured needs where continuity and predictability are paramount, a provider with documented continuity policies may outperform this option.
Practical next steps for decision-makers: request a dedicated care manager who will oversee the family's plan and serve as a consistent point of contact; demand a written policy on caregiver substitutes, emergency coverage, and response times; ask for references from current clients with a similar care level; confirm that scheduling is locked in and that changes are communicated promptly. Clarify the process for handling no-shows and staff shortages, including any contingency staffing. If the conversation with Ella's Home Care addresses these points credibly and offers tangible guarantees, the service can still be a strong fit for families valuing warm, capable caregivers and coordinated support. If not, pursuing alternatives with firmer reliability standards will protect both safety and peace of mind.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Portland International (16 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Welcome to Ella's Home Care, a warm and inviting assisted living community located in the heart of Hillsboro, OR. Our residence is designed to provide comfort, support, and an engaging lifestyle for our residents. We pride ourselves on offering a range of amenities that ensure a fulfilling daily experience.
At Ella's Home Care, we understand the importance of staying active and connected. Residents can take advantage of our on-site activities that cater to various interests, while also enjoying access to beautiful outdoor common areas for relaxation or socializing with friends. For those who enjoy pampering themselves, we provide a beautician service right on-site.
Our community is committed to ensuring the well-being of all our residents. We offer high acuity care and specialized incontinence care tailored to meet individual needs. Each resident enjoys the privacy of their own space, complete with private bathrooms and wheelchair-accessible showers designed for safety and comfort.
Dining is an integral part of life at Ella's Home Care. We serve delicious meals that cater to various dietary preferences, including vegetarian options, ensuring every resident enjoys nourishing food that meets their needs.
In addition to our onsite amenities, residents have the opportunity to engage in Christian services and devotional activities offsite, fostering spiritual wellness within our community.
Ella's Home Care is ideally located near numerous conveniences including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options, all within a short distance from our doorstep.
Experience compassionate care in a vibrant community setting at Ella's Home Care, where every day offers opportunities for joy and connection.
This part of Hillsboro, Oregon offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable place to live. With several cafes, restaurants, pharmacies, and healthcare providers within close proximity, residents have easy access to daily essentials and medical care. The neighborhood also features several parks for outdoor recreation and relaxation. For those who rely on public transportation, there are nearby MAX stations for convenient travel around the area. Additionally, there are theaters for entertainment options and hospitals for medical emergencies. Overall, this part of Hillsboro provides a well-rounded community with diverse offerings that cater to the needs of seniors seeking a vibrant and accessible living environment.
Ella's Home Care offers a private room option at $4,000 per month, which reflects a premium over the average costs in Yamhill County and the broader state of Oregon. In comparison, the average monthly cost for a private room in Yamhill County is $3,421, while the statewide average is slightly higher at $3,424. This suggests that Ella's Home Care positions itself as a more upscale choice within the region, potentially catering to clients seeking enhanced services or amenities that justify the additional investment. Ultimately, while their pricing exceeds local and state averages, it may align with specific expectations for personalized care or exceptional service quality often sought by families in need of home care solutions.
Ella's Home Care is located at 6647 SE Frances Street, Hillsboro, OR 97123 in Yamhill County, Oregon
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