Ella's Home Care in Hillsboro, OR

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Ella's Home Care

Ella's Home Care in Hillsboro, OR

Information last verified:

6647 SE Frances Street, Hillsboro, OR 97123

For more information about senior living options: (844) 490-3973

3.7 from 17 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
0
1 stars
5

Ella's Home Care Costs & Pricing

Ella's Home Care offers a private room option at $4,000 per month, which reflects a premium over the average costs in Yamhill County and the broader state of Oregon. In comparison, the average monthly cost for a private room in Yamhill County is $3,421, while the statewide average is slightly higher at $3,424. This suggests that Ella's Home Care positions itself as a more upscale choice within the region, potentially catering to clients seeking enhanced services or amenities that justify the additional investment. Ultimately, while their pricing exceeds local and state averages, it may align with specific expectations for personalized care or exceptional service quality often sought by families in need of home care solutions.

Floor plansElla's Home CareYamhill CountyOregon
Private$4,000$3,421$3,424

Overall Review of Ella's Home Care

Pros

  • pro The office staff are incredibly helpful and as valued as the care providers.
  • pro The team is great to work with, very caring and helpful.
  • pro Amber D. and Amanda are wonderful caregivers, flexible with their schedules, and greatly assist their clients.
  • pro Norma Chavez is wonderful, goes the extra mile, is a good cook, responsible, and always on time.
  • pro The office staff are caring and supportive.
  • pro They matched the perfect caregiver for the couple, and the caregivers are amazing.
  • pro Helping Hands provides support during difficult times, bringing help, joy, and peace, with thoughtful and caring staff.

Cons

  • pro The office had poor communication.
  • pro The company is the worst.
  • pro Staff were rude and would hang up on callers, especially Christine.
  • pro Some caregivers were very lazy and sat around all day.
  • pro No one in the office would return phone calls.
  • pro The company left the caller's mother without a caregiver for days.
  • pro The company had ongoing staffing problems and left mothers without care more than ten times in the past two months.
  • pro The price sheet was more expensive than the information on the website.
  • pro Kayla allegedly lied to the mother about why different caregivers showed up and failed to return calls.
  • pro Leaving a disabled person without help and without notifying anyone was unbelievable.

Review

Ella’s Home Care in Hillsboro is best suited for families seeking a home-like, caregiver-led arrangement where private rooms and personal attention matter more than clinical structure. This agency tends to reward those who prize flexible, individualized scheduling and a warm, relationship-driven approach from the people delivering daily care. When a loved one benefits from consistent one-on-one support, assistance with activities of daily living, companionship, and meals prepared in a familiar rhythm, this provider can feel like a natural extension of family care. The strongest fit comes from households willing to accept minor bumps in administrative communication in exchange for caregivers who can show up, be on time, and form meaningful rapport with the senior and the family. In short, Ella’s works best for families that want a personal touch and are prepared to work with a small team to maintain continuity.

Those weighing options would be prudent to consider alternatives if a loyal, always-on administrative backbone is non-negotiable. The reviews reveal a spectrum of experiences with office communication, coverage during caregiver illness, and responsiveness. For families needing rock-solid reliability, rapid updates, and a straightforward, transparent scheduling process, other providers with centralized offices or larger staffing pools may offer more predictable operations. Prospective clients who are budget-conscious or wary of price-shock compared with online listings should also compare the actual price sheet to advertised rates and verify what is included in the bill. If a steady cadence of calls, timely caregiver substitution, and proactive problem-solving from a dedicated coordinator are essential, exploring other agencies may prevent friction down the line.

The advantages are concrete when caregiving is consistent. Several reviews highlight caregivers who are thoughtful, capable, and well matched to the client’s needs, with advantages like a caregiver who is punctual, adaptable to appointment schedules, and willing to go the extra mile. When the right caregiver is in place, families report improvements in daily functioning, more engagement, and practical support that allows spouses or children to breathe easier. The mentions of cooks who can prepare familiar meals, staff who remember preferences, and a manager who helps align schedules underscore a core strength: a human-centered, flexible care team that can tailor itself to the senior’s routine. A well-implemented match can yield genuine peace of mind and meaningful daily stability for someone living at home.

But the flip side is real and significant. The most persistent criticisms center on office communication and caregiver coverage. Reports range from rude interactions and dropped calls to outright failures to assign or inform caregivers when a substitute is needed, sometimes leaving a vulnerable person without essential support. A few accounts describe inconsistent or late arrivals, and in one troubling vein, caregivers not showing up or being replaced without timely notice. Price perception also surfaces as a concern, with some families finding the stated costs higher than anticipated or higher than the information presented online. Taken together, these drawbacks pose material risk: gaps in care or miscommunication can erode the sense of security that families are seeking from in-home assistance.

The key question becomes whether the positives can outweigh the negatives in a given situation. When confidence in the caregiving relationship is high and a reliable match can be sustained, Ella’s offers a compelling value: personable, capable help that can preserve independence, reduce caregiver burden, and provide comforting routines in familiar surroundings. The private rooms, private baths, and a home atmosphere add tangible quality of life benefits that are hard to replicate in a more impersonal setting. However, the material risk of inconsistent coverage and uneven office follow-through means this option is best for families with tolerance for proactive oversight, explicit communication protocols, and a willingness to intervene when scheduling hiccups arise. Without those safeguards, the experience can become stressful rather than reassuring.

Practical steps to make a confident, well-informed choice include insisting on a written care plan that delineates caregiver assignments, backup coverage, and escalation paths for missed visits. Request a clear point person or coordinator who will be accountable for scheduling changes and caregiver substitutions, and ask for verifiable references from families with similar needs. Have a candid discussion about pricing: what is included, what triggers additional charges, and how price changes will be communicated. If possible, arrange a short trial period to test scheduling reliability, caregiver compatibility, and responsiveness to urgent questions. For families weighing options in Hillsboro, Ella’s Home Care can be a strong fit when priority is placed on a personalized, compassionate caregiving team and a homey environment; it is less suitable for those who cannot tolerate variability in office communication or who require ironclad guarantees of uninterrupted coverage.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Portland International (16 miles away) Portland International (16 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

Dining

  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Christian services Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Welcome to Ella's Home Care, a warm and inviting assisted living community located in the heart of Hillsboro, OR. Our residence is designed to provide comfort, support, and an engaging lifestyle for our residents. We pride ourselves on offering a range of amenities that ensure a fulfilling daily experience.

At Ella's Home Care, we understand the importance of staying active and connected. Residents can take advantage of our on-site activities that cater to various interests, while also enjoying access to beautiful outdoor common areas for relaxation or socializing with friends. For those who enjoy pampering themselves, we provide a beautician service right on-site.

Our community is committed to ensuring the well-being of all our residents. We offer high acuity care and specialized incontinence care tailored to meet individual needs. Each resident enjoys the privacy of their own space, complete with private bathrooms and wheelchair-accessible showers designed for safety and comfort.

Dining is an integral part of life at Ella's Home Care. We serve delicious meals that cater to various dietary preferences, including vegetarian options, ensuring every resident enjoys nourishing food that meets their needs.

In addition to our onsite amenities, residents have the opportunity to engage in Christian services and devotional activities offsite, fostering spiritual wellness within our community.

Ella's Home Care is ideally located near numerous conveniences including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options, all within a short distance from our doorstep.

Experience compassionate care in a vibrant community setting at Ella's Home Care, where every day offers opportunities for joy and connection.

Nearby Places of Interest

This part of Hillsboro, Oregon offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable place to live. With several cafes, restaurants, pharmacies, and healthcare providers within close proximity, residents have easy access to daily essentials and medical care. The neighborhood also features several parks for outdoor recreation and relaxation. For those who rely on public transportation, there are nearby MAX stations for convenient travel around the area. Additionally, there are theaters for entertainment options and hospitals for medical emergencies. Overall, this part of Hillsboro provides a well-rounded community with diverse offerings that cater to the needs of seniors seeking a vibrant and accessible living environment.

Cafes

  • Dutch Bros Coffee (0.7 miles)
  • Starbucks (0.8 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.1 miles)
  • Black Rock Coffee Bar (2.9 miles)
  • Starbucks (3.4 miles)
  • Starbucks (6.2 miles)

Restaurants

  • Park Lanes Family Entertainment Center (0.9 miles)
  • Reedville Cafe (0.9 miles)
  • Wendy's (1.8 miles)
  • McDonald's (1.9 miles)
  • Taco Bell (2 miles)
  • Sonic Drive-In (2 miles)
  • McDonald's (2 miles)

Physicians

  • Hillsboro Vision Clinic (1.1 miles)
  • Songbird Healing Arts (2.4 miles)
  • Dr. Katherine A. Ruecker & Associates (2.5 miles)
  • Tanasbourne Urgent Care (2.7 miles)
  • Podiatric Physicians & Surgeons (3.2 miles)
  • Mustaquim Chowdhury MD (3.2 miles)
  • Hillsboro Hematology Oncology (3.2 miles)

Parks

  • Tamarack Park (1.2 miles)
  • Orenco Woods Nature Park (1.4 miles)
  • Butternut Creek Park (2.1 miles)
  • Butternut Park (2.5 miles)
  • Hondo Dog Park (3 miles)
  • Tualatin Hills Nature Park (3.6 miles)
  • Granada Park (3.7 miles)

Transportation

  • TriMet Quatama/NW 205th Ave MAX Station (1.5 miles)
  • Hillsboro Airport (HIO) (2.4 miles)
  • Hertz Car Rental - Hillsboro Airport (2.4 miles)
  • Beaverton Creek MAX Station (3.9 miles)
  • Sunset Transit Center (6.3 miles)

Pharmacies

  • Walgreens (1.7 miles)
  • Walgreens (1.8 miles)
  • Rite Aid (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Rite Aid (2.7 miles)
  • Fred Meyer Pharmacy (3 miles)
  • Walgreens (3.1 miles)

Theaters

  • Regal Evergreen Parkway & RPX (2.9 miles)
  • Century Theater Cedarhill (4.9 miles)

Hospitals

  • Tuality Health Education Center (3.2 miles)
  • Tuality Community Hospital (3.3 miles)

Frequently Asked Questions

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