Middlefield Oaks Memory Care Community

Pros

• Many reviewers express satisfaction with the cleanliness of Middlefield Oaks, highlighting that the rooms are well-kept and tidy.
• The staff is described as friendly, caring, and professional, with several reviewers noting their willingness to help residents and their families.
• The activity director receives positive feedback for providing engaging activities and creating a lively atmosphere for residents.
• Reviewers appreciate the variety of activities available, including outings, games, crafts, and communal dining experiences that foster connection among residents.
• Some families report positive communication from the staff, who regularly update them on their loved ones' wellbeing.

Cons

• The memory care residents are consistently ignored and not properly cared for, resulting in inadequate attention to their hygiene and well-being.
• Aides at the facility fail to engage residents in activities, leading to boredom and distress among the residents.
• Family members report missing personal belongings belonging to residents, creating frustration regarding the staff's accountability.
• There is a high turnover of staff, which negatively impacts the quality of care provided to the residents.
• Management prioritizes filling rooms and cutting costs over the well-being and happiness of the residents, contributing to poor staff morale.
• Family members express dissatisfaction with the responsiveness of the staff during emergencies, indicating a lack of urgency in critical situations.

Review

Middlefield Oaks has become a focal point for mixed experiences among families who entrust their loved ones to its care. While some reviews highlight the community’s strengths, such as staff competence and cleanliness, other testimonials paint a dire picture of neglect and organizational shortcomings, particularly in memory care services. This duality reveals the diverse realities faced by residents and their families, making it essential to examine both sides in detail.

One prevailing theme from several reviews is the quality of care given to residents in both assisted living and memory care settings. Families have expressed satisfaction with the overall cleanliness of Middlefield Oaks, noting that facilities are tidy and well-maintained. Positive observations were made about the professionalism and helpfulness of the staff, including med techs who demonstrate dedication to their roles. One reviewer even praised the activity instructor for bringing joy and engagement to residents through various programs such as card games and crafts. The dining experience also garnered positive feedback; one family member recounted how their loved one had gained weight since moving into the facility due to enjoyable communal meals.

However, these commendations sharply contrast with alarming critiques surrounding memory care services at Middlefield Oaks. Multiple reviewers described a distressing environment where residents were often neglected—left unstimulated without proper supervision or activities. Reports indicated that numerous aides seemed absent during crucial hours, leaving vulnerable individuals sitting lifelessly while awaiting basic assistance like puzzles or games. The lack of structured activities exacerbated feelings of boredom among residents, leaving them feeling isolated without adequate social interaction or entertainment.

The disconnect between caregiving levels was further underscored by testimonies regarding staffing shortages and inadequate training for caregivers in memory care areas. Families voiced frustration over witnessing unkempt conditions among their loved ones; they depicted scenes of residents appearing untidy with untrimmed nails, indicative of insufficient personal care being administered regularly. This situation raises significant concerns regarding maintenance protocols within memory care units, highlighting an urgent need for improved oversight on staff engagement with residents.

With differing perspectives on management practices at Middlefield Oaks, there remains a general consensus regarding issues stemming from leadership changes which may have contributed to declines in service quality. Some reviewers noted an increase in turnover rates within staff and dissatisfaction among employees who felt undervalued within the organization’s financial framework—a viewpoint indicating that management prioritizes profit margins over resident welfare. This leads many families to worry about potential compromises in the quality of care due to overarching business motives guiding operational strategies.

Beyond specific complaints about caregiving deficiencies, there remain logistical considerations that prospective families must navigate when choosing Middlefield Oaks as a residence option. Although some families appreciated proximity to healthcare facilities—providing peace of mind during emergencies—the overall financial structure posed challenges for others seeking affordable solutions tailored to their needs. Despite initial positive impressions during tours characterized by welcoming environments and informative staff interactions, that sense of assurance can quickly diminish upon uncovering systemic issues affecting day-to-day operations.

Ultimately, evaluations surrounding Middlefield Oaks are twofold: they reflect an establishment marked by caring intentions yet riddled with pronounced flaws impacting resident life quality—especially in memory care units. As families strive toward providing safe havens for vulnerable relatives dealing with cognitive impairments or age-related ailments, transparency regarding both successes and shortcomings at such communities is essential for informed decision-making processes concerning long-term accommodations.

This area of Cottage Grove, Oregon offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable place to live. With several pharmacies, physicians' offices, and hospitals located within close proximity, residents have easy access to medical care and health services. There is also a selection of restaurants and cafes for dining out or grabbing a cup of coffee with friends. The nearby parks provide opportunities for leisurely walks or enjoying the outdoors. Additionally, there are places of worship for those seeking spiritual fulfillment. Overall, this part of Cottage Grove appears to be a community that values both convenience and quality of life for its residents.

Pharmacies

• Apothecaria (0.1 miles)
• Walgreens (0.7 miles)
• McCoy's Pharmacy Fax (0.9 miles)
• Mccoys Pharmacy (0.9 miles)
• The Medication Station (1 miles)
• Homeopathy Overnight (4.9 miles)
• Albertsons Pharmacy (15.4 miles)

Physicians

• Julie Ann Galinato MD (0.1 miles)
• Prime Medical Medical Clinic (0.4 miles)
• Pacific Clear Vision (1.1 miles)
• Creswell Health & Rehabilitation Center (7.6 miles)
• Emerald Valley Chiropractic (8.5 miles)
• PeaceHealth Medical Group (15.2 miles)
• Rechelle Asirot MD (15.2 miles)

Hospitals

• Cottage Grove Community Medical Center (0.1 miles)
• Cottage Grove Community Hospital (0.1 miles)
• Willamette Community Health Solutions (17.3 miles)
• Emeritus at Springfield - the Woodside (17.3 miles)
• Compassion Center (17.4 miles)
• McKenzie-Willamette Medical Center (17.4 miles)

Restaurants

• Arby's (0.2 miles)
• McDonald's (0.4 miles)
• Carl's Jr. (0.4 miles)
• El Tapatio (1.2 miles)
• Axe and Fiddle (1.2 miles)
• Jack Sprats (1.3 miles)
• T J's Family Restaurant/Lounge (8 miles)

Cafes

• Gold Rush Espresso (0.3 miles)
• Dutch Bros Coffee (0.4 miles)
• Rally Coffee Roasters (1 miles)
• Covered Bridge Brewing Group (1.1 miles)
• Creswell Bakery (7.9 miles)
• Brails Restaurant (16.7 miles)
• Dutch Bros Coffee (16.8 miles)

Parks

• Bend Metro Park & Rec District (4.4 miles)
• Lakeside Park (6.2 miles)
• Harry Holt Memorial Park (8 miles)
• Spencer Butte Park (12.7 miles)
• Hendricks City Park (16 miles)
• Madison Meadows (16.4 miles)
• Washington Park (16.5 miles)

Places of Worship

• New Hope Baptist Church (7.6 miles)
• Church of Jesus Christ of Latter Day Saints (8 miles)