Southwest Commons by New Perspective
Save18090 Pearl Rd, Strongsville, OH 44136
For more information about senior living options: (844) 490-3973
At Southwest Commons by New Perspective, the monthly costs for housing reflect a premium experience compared to the broader market in Cuyahoga County and the state of Ohio. For a studio apartment, residents can expect to pay $4,465, which is significantly higher than both the county average of $3,632 and the state average of $3,727. Similarly, the one-bedroom option is priced at $5,050, well above the county's average of $3,410 and Ohio's state average of $3,712. These elevated rates suggest that Southwest Commons offers enhanced amenities and services that cater to those seeking a higher standard of living in an engaging community setting.
| Floor plans | Southwest Commons by New Perspective | Cuyahoga County | Ohio |
|---|---|---|---|
| Studio | $4,465 | $3,632 | $3,727 |
| 1 Bedroom | $5,050 | $3,410 | $3,712 |
Southwest Commons in Strongsville presents itself in the feedback of families and visitors as a place of contrasting experiences that range from highly positive to deeply troubling. On the upbeat side, many reviews celebrate an inviting, home-like atmosphere where residents appear engaged and where staff are consistently described as kind, patient, and attentive. Visitors repeatedly note that the facility feels immaculate and well cared for, with well-kept common areas, clean rooms, and a lively schedule of activities. Several testimonials highlight specific staff members by name, illustrating the difference a few individuals can make: Courtney is singled out for kindness, Maryam and Joan are praised for answering questions and guiding families through the move-in process, and the activity director is remembered for creating enjoyable events that keep residents involved and smiling. The overall impression conveyed by these reviewers is that of supportive front-line care and a community that genuinely welcomes families at a stressful time.
Tours and first impressions also play a major role in the positive narrative. Multiple reviewers share experiences of being greeted warmly upon entering, with staff taking time to explain pricing, Medicaid acceptance, and the layout of the building. One guest describes the environment as pleasant and notes that staff were helpful in navigating questions about moving a loved one into the community. Another visitor emphasizes how the doors open to a lively scene with residents participating in games like bingo and engaging in social interaction, which reinforces the sense that this is a place where people can maintain activity and social life. For many families, the combination of a comfortable atmosphere, responsive staff, and the promise of a structured activity program provides reassurance that their loved ones can enjoy meaningful days in a supportive setting.
There are also affirmations from professionals outside the family circle who visit as health care providers or as part of extended networks. One reviewer, an outside health care professional, calls Southwest Commons one of the nicest facilities they visit in the greater Cleveland area, noting that the environment feels like home rather than a sterile health care facility and praising the overall CARE from staff. Such perspectives add credibility to the positive experiences by underscoring the human touch and consistent kindness that families mention. For these observers, the combination of a welcoming environment and attentive staff makes the facility a favorable option to refer others to, reinforcing the notion that when things go well, the community excels at balancing dignity, comfort, and practical support.
Yet, beneath the positive veneer there is a significant and detailed thread of negative experiences that heavily colors the overall impression for several families. A recurring theme across several reviews is concern about staffing levels and the scope of care, particularly for residents who require skilled nursing or more intensive medical support. One extended narrative describes a transition to what was labeled as "New Perspective" ownership, followed by promises that were not kept and a substantial price increase without corresponding improvements in care. The reviewer recounts a weekend atmosphere that felt deserted, with few staff present to assist residents who wandered the halls calling for help. The account goes on to detail multiple falls, with increasing incidents leading to the eventual need for inpatient hospice after a decline in health, weight loss, and the emergence of bed sores. The presence of cameras in the room is described as a tool that verified these situations, and despite meetings with leadership and even a VP visiting to address concerns, the reviewer conveys a sense of ongoing disappointment and a lack of effective follow-through.
This same reviewer emphasizes systemic administrative issues rather than blaming the frontline caregivers, noting that the staff often did their best within a framework that did not meet the resident's escalating needs. The implication is that the facility is accepting residents who require skilled care without a commensurate increase in skilled staff or training, a concern that resonates with other voices who describe understaffing and insufficient supervision, especially after hours. The reviewer's mother, living with COPD and dementia, reportedly suffered weight loss, extended bed rest, a bed sore that went unaddressed for an extended period, and recurrent falls - events that culminated in a rapid decline and death after hospice transfer. The reviewer's pointed conclusion is a warning to others: keep a close watch, involve hospice early if possible, and consider using cameras and robust advocacy to ensure safety and quality of care. The message lands with a clear emphasis on home-based or hospice-centered care as preferable options when possible.
Other accounts corroborate a more critical view of the care environment, with at least one reviewer describing unsanitary living conditions, dirty rooms and fixtures, strong odors, and a general sense of neglect in daily hygiene and housekeeping. This perspective portrays the facility as lacking in maintenance and cleanliness, with reports of staff turnover and insufficient staffing contributing to a perception that residents may not be washed, dressed, or cared for with the consistency expected in a higher-quality setting. These strong negative observations starkly contrast with the more favorable stories of cleanliness and engaged programming that some families report, illustrating a wide spectrum of resident experiences within the same facility.
Amid these divergent narratives, there are also positive notes about specific experiences that balanced the view for several families. Some reviewers recount that the staff were genuinely caring and that their loved ones remained engaged through a robust activities program. There are mentions of strong nurse involvement and responsive office staff who kept families informed of concerns and updates. In several instances, families chose Southwest Commons because the community allowed couples or family members to stay together in the same room, or because the facility offered a welcoming, home-like atmosphere that felt different from more clinical settings. The presence of admissions staff who could explain Medicaid options and pricing also features prominently, with at least one reviewer noting that the team had helped through the financial and transition process. The recurring sentiment is that when the facility succeeds at coordinating care, maintaining communication, and aligning expectations with leadership, Southwest Commons can be a very comfortable and supportive home for residents and their families.
Taken together, the collection of reviews presents Southwest Commons as a facility of contrasts: a place where many families experience warmth, attentiveness, and a sense of community, but also where others confront substantial concerns about staffing, safety, and quality of care at times. The stories vary not only by individual experiences but also by time and perhaps ownership changes, with references to a "New Perspective" period and to administrative gaps that some families feel directly affected the health and safety of their loved ones. Some reviewers emphasize the importance of personal advocacy, frequent monitoring, and the early involvement of hospice or palliative care as essential elements when dealing with dementia, COPD, and other complex needs. Others celebrate the positive days - delicious meals, friendly interactions, and staff who go above and beyond to engage residents - while acknowledging that systemic issues can undermine even the strongest efforts.
In the end, Southwest Commons emerges as a community capable of offering warmth, social connection, and compassionate caregiving, while also presenting serious risks and frustrations for families who encounter gaps in policy, staffing, and facility maintenance. For families weighing a move for themselves or a loved one, the testimonials suggest a careful, two-pronged approach: visit with an open, observant eye to the day-to-day operations and staff interactions, and have candid discussions about level of care, emergency escalation, staffing coverage after hours, and the possibility of hospice involvement if a resident's needs evolve. The facility's own narrative - its "unique" approach to care and its promise of an inviting, home-like environment - will resonate with many, yet the experiences shared here also serve as a cautionary reminder of the importance of ongoing oversight, thorough questions, and personal advocacy when navigating long-term care choices. The stories of Courtney, Maryam, Joan, and Ashley underscore the human side of this care landscape, while the more sobering accounts emphasize the vital need for robust systems to support both residents and the dedicated professionals who care for them.
Southwest Commons by New Perspective in Strongsville, OH is a memory care community that provides specialized care for individuals with Alzheimer's disease and other forms of dementia. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.
Residents can participate in various activities right within our community, including cooking classes, stretching classes, and karaoke. We also organize day trips and outings to keep our residents engaged and connected to the outside world. Devotional activities take place offsite, allowing residents to continue their spiritual practices.
Our spacious indoor common areas are fully air-conditioned and provide a comfortable setting for socializing or relaxation. Residents have access to Wi-Fi/high-speed internet throughout the community, ensuring they can stay connected with their loved ones. Additionally, each resident has a kitchenette in their living space for added convenience.
We offer respite or short-term stays for individuals who may need temporary assistance or support. Our dedicated staff provides incontinence care and medication management services to ensure that residents receive the appropriate assistance they require.
At Southwest Commons by New Perspective, we prioritize dining experiences. Our professional chef prepares delicious meals with international cuisine options. We cater to residents with dietary restrictions such as low/no sodium diets or no sugar diets. Residents can enjoy restaurant-style dining, room service, or participate in special dining programs.
In addition to excellent care and amenities, our location offers easy access to nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals.
With its comprehensive services and vibrant atmosphere, Southwest Commons by New Perspective is an ideal choice for individuals seeking exceptional memory care in Strongsville, OH.
Located in Strongsville, Ohio, this area offers a convenient and diverse range of amenities for seniors looking to settle down. With several pharmacies nearby, including Marc's Stores and CVS Pharmacy, accessing medication and healthcare services is easy. There are also a variety of restaurants such as Chipotle Mexican Grill and The Rail for dining options. For leisure activities, residents can enjoy theaters like Cinemark 383 Strongsville or explore nature at parks like Strongsville Wildlife Area and Metroparks Mill Stream Run Reserve North. In terms of healthcare, Benchmark Imaging Group and Medina General Hospital provide medical services within close proximity. Additionally, transportation options are easily accessible with Cleveland-Hopkins International Airport just 8.6 miles away. Overall, this part of Strongsville offers a well-rounded community with amenities suited for senior living.
At Southwest Commons by New Perspective, the monthly costs for housing reflect a premium experience compared to the broader market in Cuyahoga County and the state of Ohio. For a studio apartment, residents can expect to pay $4,465, which is significantly higher than both the county average of $3,632 and the state average of $3,727. Similarly, the one-bedroom option is priced at $5,050, well above the county's average of $3,410 and Ohio's state average of $3,712. These elevated rates suggest that Southwest Commons offers enhanced amenities and services that cater to those seeking a higher standard of living in an engaging community setting.
Southwest Commons by New Perspective is located at 18090 Pearl Rd, Strongsville, OH 44136 in Cuyahoga County, Ohio
Medication management at Southwest Commons is designed to ensure that residents receive their prescribed medications accurately and on time, which is crucial for managing the symptoms of dementia and Alzheimer's disease. This structured approach minimizes the risk of missed doses or medication interactions, helping to stabilize residents' health and enhance their quality of life. Incontinence care is another essential feature that fosters dignity and comfort for individuals in various stages of cognitive decline. By providing compassionate support and maintaining hygiene, staff can effectively address potential distress associated with incontinence, allowing residents to focus on their daily activities without undue anxiety or discomfort. Together, these services create a nurturing environment that addresses both physical and emotional needs for those living with memory-related conditions.
Yes, Southwest Commons by New Perspective allows both dogs and cats.
Southwest Commons by New Perspective on seniors.fyi includes 5 photos including images showing home interior, dining, living room, windows, building, entrance, architecture, facility, and more.
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