Cardinal Court Memory Care & Transitional Assisted Living

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  • Interior

    A cozy bedroom with a neatly made bed, nightstand, and large window letting in natural light.

  • Decor

    A spacious bedroom with two neatly made beds, large windows, and patterned curtains.

  • Living Room

    A cozy living room with two chairs, warm lighting, and floor-length curtains.

  • Building

    A modern commercial building with a welcoming entrance and landscaped surroundings.

  • Architecture

    A scenic courtyard with outdoor seating, a fountain, and landscaped plants.

  • Landscaping

    A modern house with a landscaped patio and garden.

  • Garden

    A view of a building with an outdoor patio area, surrounded by greenery.

  • Entrance

    A modern building entrance with neatly landscaped surroundings.

  • Seating Area

    A tranquil courtyard with a central fountain, surrounded by seating and lush landscaping.

  • Bathroom

    A clean, handicap-accessible bathroom with a toilet, sink, and mirror.

  • Lounge

    Cozy lounge area with comfortable seating and vibrant mural.

Cardinal Court Memory Care & Transitional Assisted Living

18719 Drake Road, Strongsville, OH 44136

For more information about senior living options: (844) 490-3973

4.3 from 36 reviews
5 stars
27
4 stars
2
3 stars
1
2 stars
1
1 stars
5

Assisted Living Memory Care

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    Overall Review of Cardinal Court Memory Care & Transitional Assisted Living

    Pros

    • pro The staff provide care with compassion, kindness, and patience for residents.
    • pro The facility is consistently clean, well kept, and welcoming.
    • pro Visitors feel safe, supported, and welcomed during every visit.
    • pro Residents are treated with dignity and individualized attention.
    • pro The team is knowledgeable, responsive, and dedicated to memory care.
    • pro Cardinal Court is highly recommended for loved ones needing memory care.
    • pro Holly Soresso is highlighted as a trusted, helpful contact for families.
    • pro The community is active, engaging, and welcoming to families and friends.

    Cons

    • pro A reviewer stated that the head nurse has too much power over medical decisions, with the nurse practitioner deferring to her and showing little flexibility for individual needs.
    • pro A reviewer claimed promises to families are not kept, suggesting the facility is about money, with a skeleton crew and unsafe care, and that positive reviews are staged.
    • pro A reviewer warned that there is not enough staff to care for residents.
    • pro A reviewer described "many shady things" happening at the facility and advised steering clear because it paints a beautiful picture but fails to deliver.
    • pro A reviewer asserted that caregivers smoke outside frequently in a non-smoking facility and ignore residents' needs.
    • pro A reviewer reported that medications are discontinued without notifying families, and staff do not check on residents promptly after call buttons are pushed.
    • pro A reviewer claimed that caregivers and the facility director lie when questioned about care, urging a restructuring of leadership.
    • pro A reviewer provided a detailed account of neglect, including a resident wearing the same clothes for five days, small meals, and rooms left in disarray for weeks.

    Review

    Cardinal Court in Strongsville has inspired a mosaic of strongly felt experiences from families navigating the difficult journey of memory care. Across many accounts, the first impression is consistently warm and welcoming: from the moment families step through the door, they are greeted by attentive staff who make a point of recognizing their loved ones by name, saying hello, and creating a sense of safety for both residents and visitors. The environment is repeatedly described as clean, well kept, and inviting, with a genuine emphasis on creating a space where residents can feel comfortable and families can feel reassured. In several stories, Holly and the team are singled out for their approachable, personal touch, and the broader staff is praised for being friendly, accommodating, and patient with residents who have varying levels of memory impairment.

    Many families view Cardinal Court as a strong fit for their loved ones dealing with Alzheimer's or other forms of dementia, especially when they're looking for a caring, engaged community rather than a sterile or cold setting. For loved ones who have passed away or are approaching end-of-life care, the care at Cardinal Court is described as compassionate and gentle, with staff who listen, provide a safe space, and treat residents with dignity. Some reviews emphasize the relief of finding a home that can provide continuity and stability during transitions after a spouse's or parent's illness or death. The sentiment across these accounts is that the staff take the time to know individual residents - their routines, preferences, and histories - so the care feels personalized rather than generic. Several families mention that they feel welcomed into the community and that their presence is valued, with staff engaging in conversations about residents' backgrounds, work histories, and family life to help calm anxious moments and reduce distress for those in later stages of memory loss.

    The care philosophy at Cardinal Court frequently comes to life in how staff respond to residents' needs on a daily basis. Reviewers describe staff as calm, attentive, and oriented toward gentle redirection and reassurance. They observe staff using touch and affectionate interactions appropriately, creating a humane, family-like atmosphere. Families report feeling empowered to participate and to share what they know about their loved ones - an aspect that many say helps the staff tailor care to each individual's history and preferences. The ability of the team to welcome families into the caregiving story, to listen when concerns are raised, and to involve residents in meaningful activities is celebrated as a strength. For many, these practices translate into fewer anxious episodes and a sense that their loved ones are being treated with respect and patience, even as they navigate the challenges of memory decline.

    Alongside the praise, a number of reviewers have raised significant concerns about management and staffing. One account describes the head nurse as wielding disproportionate authority over medical decisions, suggesting a lack of flexibility for individual needs and noting that a nurse practitioner defers to the head nurse's preferences. This viewpoint highlights tensions some families feel when policies or routines seem rigid or when medical decisions appear centralized rather than collaborative. In another set of remarks, critics argue that the facility operates with too few staff on duty, especially given the demanding needs of residents with memory impairment. They warn that a lean staff model can compromise safety and daily care, and they caution prospective families to be vigilant and to push for adequate staffing and transparent communication.

    There are also pointed accusations about systemic issues within the facility, including claims that promises to families are not kept, and that financial considerations may overshadow the quality of care. A reviewer asserted that the facility runs on a "skeleton crew" and implied staged positive reviews, urging others to look beyond glossy appearances to observe day-to-day care. Specific grievances include missed or inconsistent updates about residents' medications, episodes of medication changes without clear notification, and instances of care gaps such as meals that don't align with stated menus, rooms left in disarray, and delays in responding to call buttons. These experiences are described in stark terms, with some reviewers calling for structural changes at the leadership level and urging increased accountability from those responsible for resident welfare.

    Despite these criticisms, several narratives acknowledge that no assisted living arrangement is perfect, and they emphasize that Cardinal Court has addressed many concerns when they were raised. Family members who have had ongoing encounters with staff say that caregivers and front-desk personnel are generally receptive and that communication with families has improved over time. A recurring theme is the importance of staying engaged - being proactive, asking questions, and maintaining regular visits - because these families observe firsthand how staff respond to issues, whether with timeliness, transparency, and compassion. In practical terms, this often translates into regular check-ins from caregivers during visits, and a willingness to adapt care plans to accommodate evolving needs, which many families find reassuring even when challenges arise.

    In closing, the collective voice about Cardinal Court is a blend of deep gratitude and cautious advocacy. Many families express confidence in the care their loved ones receive, highlighting the community's active, welcoming environment and the staff's knowledge, understanding, and willingness to go the extra mile to make residents and their families feel at home. They describe a culture of compassion, dignity, and identity that resonates beyond routine tasks, shaping how they perceive not only the care of their relatives but also the caregiver's role in shaping those days with meaning. At the same time, there is a clear call for ongoing vigilance, clearer communication, and robust staffing, with families urging prospective residents to visit, meet the team - especially Holly - and assess how the facility's practices align with their expectations for safety, responsiveness, and personalized care. For many, Cardinal Court represents a hopeful option in a difficult landscape, where remarkable, heartfelt care can coexist with legitimate concerns that deserve thoughtful attention and ongoing improvement.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Spa SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cleveland-Hopkins International (8 miles away) Cleveland-Hopkins International (8 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Cardinal Court Memory Care & Transitional Assisted Living in Strongsville, OH is a senior living community that offers specialized care for individuals with memory impairments. Our dedicated staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure our residents receive the support they need.

    At Cardinal Court, we understand the importance of maintaining mental wellness, which is why we have a specialized memory care program designed to stimulate cognitive functions and promote social engagement. Our residents can enjoy a range of resident-run activities and scheduled daily activities to keep their minds active and spirits high.

    In terms of amenities, we provide fully furnished accommodations that include cable or satellite TV, kitchenettes, and Wi-Fi/high-speed internet access. Housekeeping services are also available to ensure a clean and comfortable living environment. Additionally, our outdoor spaces including gardens and spas allow residents to relax and enjoy nature.

    With regards to dining options, we cater to special dietary restrictions and provide delicious meals prepared by our professional culinary team. Residents can dine in our spacious dining room while enjoying nutritious meals that meet their specific needs.

    Location-wise, Cardinal Court is conveniently situated near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements can be made for medical appointments or any other necessary trips.

    At Cardinal Court Memory Care & Transitional Assisted Living, we prioritize the well-being of our residents by providing comprehensive memory care services in a warm and inviting environment.

    Videos

    Nearby Places of Interest

    Pharmacies

    • Marc's Stores (0.7 miles)
    • CVS Pharmacy (1.7 miles)
    • Discount Drug Mart (2.1 miles)
    • Walgreens (2.6 miles)
    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (3.1 miles)
    • Marc's Stores (3.7 miles)

    Physicians

    • Allergy Diagnostic (0.7 miles)
    • Digestive Disease Consultants (4 miles)
    • Southwest Family Physicians (5.7 miles)
    • Ent Allergy Health (5.7 miles)
    • Cuyahoga County Board of Health (8.9 miles)
    • Crystal Clinic Orthopaedic Center (10.3 miles)

    Theaters

    • Cinemark 383 Strongsville (1.6 miles)

    Restaurants

    • Chipotle Mexican Grill (1.6 miles)
    • The Rail (1.6 miles)
    • Condado Tacos (1.7 miles)
    • TGI Friday's (1.8 miles)
    • Mitchell's Ice Cream (1.8 miles)
    • Rosewood Grill (1.9 miles)
    • Chick-Fil-A (1.9 miles)

    Parks

    • Strongsville Wildlife Area (2.5 miles)
    • Surrarrer Park (4.1 miles)
    • Metroparks Mill Stream Run Reserve North (4.3 miles)
    • James Day Park (6.2 miles)
    • Hinkley Reservation (7.8 miles)
    • Rocky River Reservation (8.6 miles)
    • Cleveland Metroparks - Big Creek Reservation (8.8 miles)

    Hospitals

    • Benchmark Imaging Group (2.6 miles)
    • Medina General Hospital (3.7 miles)
    • The Children's Center of Medina County (9.8 miles)

    Places of Worship

    • St Ambrose Endowment Foundation (2.7 miles)
    • St Matthew's Episcopal Church (10.1 miles)

    Cafes

    • Panera Bread (3.7 miles)
    • Starbucks (4.1 miles)
    • Starbucks (9.9 miles)

    Transportation

    • Concourse C (8.2 miles)
    • TSA Checkpoint C (8.4 miles)
    • United Airlines Ticket Counter (8.4 miles)
    • Cleveland-Hopkins International Airport (CLE) (8.4 miles)
    • Concourse B (8.4 miles)
    • American Airlines Ticket Counter (8.4 miles)
    • Hertz Rent A Car (9.2 miles)

    Frequently Asked Questions

    Where is Cardinal Court Memory Care & Transitional Assisted Living?
    Does Cardinal Court Memory Care & Transitional Assisted Living provide care for residents with dementia or Alzheimer's disease?
    What photos are available for Cardinal Court Memory Care & Transitional Assisted Living in Strongsville, Ohio?

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