SouthWest Commons
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18090 Pearl Road, Strongsville, OH 44136
For more information about senior living options: (844) 490-3973
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The staff are kind and helpful, the facility is immaculate, and the food is excellent. The environment is pleasant and welcoming, with friendly staff and residents. The community offers abundant activities, with residents seen enjoying bingo and socializing. The staff are top-notch, with incredible nurses and a proactive activity director. The facility feels like a home thanks to a warm atmosphere and thoughtful care. The office staff keep families informed, and Medicaid questions are answered clearly. Outside healthcare providers consider Southwest Commons one of the nicest facilities with a home-like environment and remarkable care. Families express deep gratitude for compassionate, attentive care that extends to the whole family. The overall experience is described as clean, well-maintained, and supported by friendly, helpful staff.
There was no nurse on staff after 7 PM, and aides did not need to be certified or state-tested. The weekends were desolate with no staff available to assist residents. Residents developed bed sores, including one left in a recliner for 18 hours with a bed sore. The facility exhibited unsanitary conditions: dirty furniture and carpets, a smell of urine, and bedsheets not changed for months. Food quality was described as terrible. Staff turnover was high, with several employees quitting after only a few months. New ownership increased prices without delivering promised improvements.Southwest Commons in Strongsville has emerged in many families' discussions as a place that can feel like a welcoming home as much as a care facility. Several visitors repeatedly highlighted the warmth of the people they met, the rooms and grounds that felt clean and well-kept, and the sense that the community is a place where residents are treated with genuine kindness. During tours and visits, folks noted clean common areas, well-kept outdoor spaces, and a general atmosphere of friendliness. Thank-yous were offered to Courtney for her many acts of kindness, and to Joan, who consistently impressed with her knowledge of the community, pricing, and the Medicaid process. Maryam often led pleasant tours, and the staff she introduced was described as both helpful and approachable. The sense that the facility is organized around resident comfort and family peace of mind is a thread that runs through many of the positive comments.
For those who sought a more thorough picture of daily life, several reviewers spoke to the experiential side: activities were plentiful, residents could be seen enjoying bingo and socializing in the halls, and the environment felt livable and pleasant from the moment you stepped inside. One tour participant was specifically impressed by how Maryam answered questions about moving a dad into the community, while another reviewer mentioned Joan's ability to address Medicaid questions, making the entire process easier. The overall message from these accounts is that Southwest Commons can feel like a well-run, friendly place with staff who make an effort to connect with residents and their families. The combination of an inviting atmosphere, responsive staff, and engaging activities left a number of families confident that their loved ones would be safe, cared for, and included in a community.
Some descriptions emphasize the facility's advertised approach to care, including the claim of a "unique" method that aims to be more flexible in who they accept and how care is delivered. For those who interpret this sign as a welcoming posture toward a range of residents, the facility can appear to stand out from surrounding options. In these accounts, the physical setting is praised as aesthetically pleasing and home-like, with staff described as attentive and compassionate. When questions about Medicaid and pricing arise, reviewers report that staff such as Joan provide clear information, and that the staff's willingness to engage in such discussions helps families feel less overwhelmed during what can be a stressful transition. The sentiment here is that Southwest Commons can be a good fit for families who prioritize a warm environment, clear communication, and an approachable front office.
Yet, not all experiences at Southwest Commons align with those early impressions. A deeply detailed family story recounts a troubling progression of care concerns that ultimately shaped a strongly negative view. The reviewer described new ownership under "New Perspective" and a noticeable price increase that seemed to accompany a lack of corresponding improvements. They raised concerns about staffing: no nurse on site past 7 PM, with aides who allegedly did not require state certification. The reviewer, who understood care needs from a nursing perspective, documented weight loss, limited activity, and food that did not meet expectations. They described days when their loved one with COPD and dementia spent long stretches in bed, with meals placed on top of one another, and insufficient assistance with daily living tasks. The account goes on to say that despite multiple conversations and meetings aimed at improving care, the outcomes did not reflect the assurances given by the team. Their experience includes bed sores, multiple falls, and a progression to hospice, with a troubling claim of little meaningful follow-up after concerns were raised. The reviewer's advice is pointed and practical: keep a family member home if possible, involve hospice early, and consider cameras to stay as engaged as possible, because advocacy can be essential when monitoring care.
Within the same thread of experiences, another reviewer described a similar struggle in which the facilities' oversight and response felt insufficient. They reported that a previously scheduled plan for safer, more attentive care did not materialize, and that weekends in particular could feel desolate, with limited staff presence and residents wandering and calling for help. The story culminates in a sobering sequence: multiple serious injuries, a move to inpatient hospice, and the conclusion of life at the facility after a short hospitalization. This review emphasizes the emotional toll on families and the fear they carry for other patients who may not have the same level of advocacy or resources. The author also distinctively advised future families to seek alternative avenues for support if care quality indicators swing in a troubling direction.
Separately, another account described unsanitary conditions that starkly contrasted with the warmer stories. This reviewer painted a picture of dirty furniture and carpets, a pervasive odor of urine, and rooms and bathrooms that appeared not to be cleaned regularly. They described windows, shower cabins, and dining areas as being in poor condition, with residents who seemed unwashed and wearing dirty clothes. According to that review, staff turnover was frequent, and the overall atmosphere suggested a facility struggling with deep structural issues. It is a cautionary narrative that highlights the importance of ongoing quality control, housekeeping standards, and consistent staffing in ensuring a safe and comfortable living environment for residents.
Amid the variety of experiences, some reviewers offered a more balanced or positive professional perspective. An outside health care provider who visits many facilities in the Cleveland area described Southwest Commons as among the nicest he visits, noting a welcoming environment that feels more like a home than a typical health care setting. The same account praised the care from staff as a major factor in making it a standout choice, and the provider stated they would not hesitate to refer loved ones there. This viewpoint underscores a belief that, when functioning well, the community can deliver high-quality care and a supportive atmosphere that families value during challenging times.
For families that need practical guidance during the decision-making process, the collective reviews emphasize several recurring themes. The ability to discuss Medicaid and pricing openly with knowledgeable staff like Joan is repeatedly cited as a strength. The presence of engaging activities, the availability of an activities director, and the general sense that staff are approachable and committed to residents' well-being are also highlighted as important positives. On the other hand, concerns about staffing levels, the rigor of medical supervision, and the overall safety of residents with higher care needs are prominent in negative narratives. The mixed feedback ultimately points to a facility that can be an excellent fit for some families - particularly those who value a homelike atmosphere and proactive, personable staff - while underscoring the potential risks for those with highly complex medical needs or a strong preference for consistent nurse-led oversight.
In a moveable, ongoing landscape of care, Southwest Commons appears to be a place of strong contrasts. For many families, the experience centers on the people - the staff who greet you with a smile, the nurses and aides who make daily routines possible, and the activity team that keeps residents connected and engaged. There is a consistent thread of gratitude for behaviors that feel genuinely compassionate and for moments when residents and families felt included and informed. Yet there are serious cautions about staffing, oversight, and safety that cannot be ignored. The stories call for a careful, in-person evaluation: meet the nurses and aides, review the schedule of care, inquire about after-hours coverage, and assess the facility's housekeeping and sanitation practices. They remind prospective families that a successful placement often hinges on the alignment of expectations, the ability to monitor care closely, and the presence of a responsive leadership team that follows through on commitments. In the end, Southwest Commons seems to offer a compelling option - one that can be excellent for some - and a warning for others, depending on individual needs, circumstances, and the importance families place on intensive, round-the-clock skilled care.
99 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.SouthWest Commons in Strongsville, OH is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities designed to enhance the lives of its residents, including a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment, a computer center for staying connected, and a gaming room for fun and socializing. Residents can also enjoy the beautiful outdoor space and garden, as well as take advantage of the fitness room and wellness center to stay active and healthy.
SouthWest Commons offers fully furnished apartments with private bathrooms for each resident's convenience. Housekeeping services are provided to maintain cleanliness and tidiness. The community also provides move-in coordination to assist new residents in settling comfortably.
Residents at SouthWest Commons can indulge in delicious meals prepared by professional chefs in the restaurant-style dining room. Special dietary restrictions are taken into consideration, ensuring that everyone's unique needs are met.
For those in need of assistance, the community offers 24-hour call system and supervision to provide peace of mind. Trained staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents receive their medications on time.
To keep residents engaged and socialized, SouthWest Commons offers a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to individual needs.
The location of SouthWest Commons is highly convenient with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. There are also theaters and hospitals within close proximity.
Overall, SouthWest Commons provides an enriching lifestyle for seniors by offering various amenities paired with exceptional care services in a warm and supportive environment.
SouthWest Commons is located at 18090 Pearl Road, Strongsville, OH 44136 in Cuyahoga County, Ohio
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Interior
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