Country Club Retirement Ctr

Pros

• The facility is clean and staff take good care of residents.
• Private rooms are spacious, private, and well-maintained.
• Therapy is excellent and the staff are friendly.
• Therapy greatly improves mobility and helps residents return home.
• Aides and nurses are wonderful and treat residents with kindness.
• The Physical Therapy Department is top-of-the-line.
• The campus is beautiful inside and out with a welcoming setting.
• Food is good and meals are plentiful and tasty.
• The staff feel like family to residents and their families.
• The facility is a great place to work with strong management and teamwork.
• Residents are treated with dignity and respect by nurses and aides.
• Care and therapy enable discharge to home and ongoing recovery.
• Landscaping is beautiful and the surroundings are well-kept.
• The building and grounds are described as 5-star by residents and families.

Cons

• A reviewer reports that a grandfather developed bed sores and suffered neglect during his stay, and his room was filthy with diapers and trash, with blankets and sheets never changed.
• That reviewer also notes the staff did not appear to care, and it took five days to clean the patient's filthy toilet despite repeated requests.
• Another reviewer warns that the facility is a death sentence for anyone placed there and urges people not to bring their loved ones, for fear of mistreatment.
• A different account describes the facility as poorly run, with insufficient monitoring for a dementia patient and frequent dire situations in the evenings.
• A reviewer states the rooms could be cleaned more thoroughly on a daily basis, especially the floors and bathrooms.
• Another reviewer says it looks good but provides no real help.
• There is a statement that they wouldn't send a dog there, much less a human being.

Review

Country Club is depicted in a wide range of experiences, but a common thread runs through many of the accounts: a facility that strives to be clean, welcoming, and focused on therapy and rehabilitation, with plenty of praise for private rooms, attentive staff, and a sense of family among residents and their families. Several reviewers emphasize how pleasant their time there has been, highlighting private rooms that feel like personal spaces, well-maintained surroundings, and a campus atmosphere that feels both inviting and calming. The majority of comments center on the quality of physical therapy and the way it supports residents' mobility and independence, often leading to discharge back home with renewed confidence.

Therapy emerges as a cornerstone of the Country Club experience for many residents and their families. Reviewers repeatedly describe therapy as a major positive - the staff as friendly, patient, and skilled, with results that translate into real gains in mobility. One observer notes that the therapy helped restore mobility to the point where they could return home, while others say the therapy was "great," "fantastic," and "top-of-the-line." The consistency of praise for therapy is underscored by mentions of therapy departments that feel integrated with the rest of care, and several residents express a clear intention to continue services at home or arrange for home health support after discharge. In a few instances, individual staff members are singled out for their contributions; for example, Tim the aide is remembered for going above and beyond, and other staff members are celebrated for their ongoing support in the rehab journey.

The living spaces themselves are a frequent point of pride. Many reviews highlight private rooms that residents find comfortable and enjoyable, praising the spaciousness and privacy that private accommodations provide. The setting is described as beautiful and well-kept, with references to landscaping and an overall sense of care in the facility's upkeep. The building's appearance is often linked to residents' positive moods, and several comments specifically mention how pleasant it is to spend time in a clean, quiet, and attractive environment. A number of reviewers also note the caregiving environment's homelike feel, with staff and administrators making residents feel valued and well looked after.

Care staff and nursing teams are another major focus of sentiment. Numerous reviews describe aides, nurses, and administrators as friendly, attentive, and responsive, with caregivers who treat residents like family. People repeatedly say they felt respected, heard, and well cared for during their stay, and they appreciate prompts for medical needs, help with daily tasks, and the reassurance that medical concerns would be addressed promptly. The overall tone toward the caregiving staff is overwhelmingly positive, with many residents expressing gratitude for the warmth and professionalism they encountered.

However, not every experience was unblemished. One deeply negative account describes a grandfather's stay that deteriorated due to what is portrayed as neglect: bedsores developed on his legs and lower back, a filthy room, trash, unclean blankets, and a routine of staff appearing distracted and unavailable. The reviewer laments the absence of timely care, noting that they had to intervene repeatedly to prompt housekeeping and urgent tasks. They describe one aide in particular as a bright spot - Tim - who nonetheless could not compensate for broader systemic issues. This account serves as a stark counterpoint to the more common praise and underscores the importance of consistent, attentive care in long-term and rehab settings.

Other criticisms appear more moderate in tone but still noteworthy. A family member expresses concern about the level of supervision for a loved one with advanced dementia, suggesting that hourly checks were not consistently performed and that the resident needed more consistent oversight. They recount specific lapses, including a delayed response to the call button and a persistent sense that the staff did not always appear to be on top of daily care needs. In the same breath, they acknowledge moments when staff, such as Tim, stepped up to make a meaningful difference, highlighting how individual dedication can stand out even within a larger system that may struggle at times.

Beyond clinical care, several reviews touch on daily life elements such as meals and amenities. Some residents report meals arriving lukewarm or sometimes cold, though they note that staff are generally accommodating - microwaving meals when needed - and that food quality is otherwise acceptable with praise for the variety and generosity of portions. The social and communal aspects of the campus also come through, with guests mentioning friendly interactions with office staff, cooks, beauticians, and marketing teams, all contributing to a sense of a well-rounded, community-oriented environment. A few testimonials reference the positive impact of friendly faces and personal connections, with one reviewer noting that the campus feels like a place where people care about both residents and staff.

On balance, the collection of experiences presents Country Club as a place that many people come to for rehabilitation and long-term care, and which many leave with improved mobility, a sense of independence, and gratitude toward the staff. The majority of voices emphasize clean, private accommodations, a supportive and respectful caregiving team, and robust physical therapy that helps residents regain function and return home. There are clear reminders, too, that quality of care in such settings can vary - individual stories of neglect and insufficient oversight remind prospective residents and families to assess care closely, ask questions, and observe daily routines to ensure that the level of attention matches expectations. For those seeking rehabilitation or short- or long-term care, Country Club's overall appeal lies in its strong therapy programs, its welcoming environment, and the dedication of many staff members who treat residents with genuine kindness and respect.

This area of Mount Vernon, Ohio, offers a variety of amenities and services that may be appealing to seniors looking to settle in the community. With several physicians offices nearby, including Knox Community Hospital and Knox Cardiology Associates, residents have easy access to medical care. There are also pharmacies such as CVS Pharmacy and Health Mart Pharmacy within close proximity for convenience. In terms of dining options, restaurants like Wendy's and Chipotle Mexican Grill are just a short distance away. Additionally, there are places of worship for various denominations in the area, providing spiritual support. For leisure activities, Premiere Theatres is nearby for entertainment, while parks like Memorial Park and Kokosing Nature Preserve offer opportunities for outdoor recreation. Overall, this part of Mount Vernon provides a convenient and well-rounded environment for senior living.

Physicians

• Knox Community Hospital (0.2 miles)
• Knox Cardiology Associates (0.2 miles)
• Central Ohio Eye Surgeons (0.2 miles)
• Lee Steven Hornstein (0.2 miles)
• Knox Orthopaedic & Sports Medicine Center (0.3 miles)
• Pediatric Specialists (0.4 miles)
• Knox Medical Specialists (0.4 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Health Mart Pharmacy (0.4 miles)
• Conway's Eastside Pharmacy (0.4 miles)
• Foster's Pharmacy (0.4 miles)
• Kroger Pharmacy (0.4 miles)
• Lonsinger Pharmacy (1.6 miles)
• Health Mart Pharmacy (1.8 miles)

Restaurants

• Wendy's (0.2 miles)
• Burger King (0.2 miles)
• Chipotle Mexican Grill (0.4 miles)
• Papa John's Pizza (0.4 miles)
• Fiesta Mexicana (0.4 miles)
• Ruby Tuesday (0.4 miles)
• Bob Evans (0.9 miles)

Cafes

• Tim Hortons (0.3 miles)
• Happy Bean (1.7 miles)
• Everlasting Cup - Oh (1.7 miles)
• The Brickhouse Grind (7.5 miles)

Places of Worship

• Messiah Church (0.5 miles)
• Southern Baptist Convention (0.7 miles)
• Methodist Church Gay (1 miles)
• Mt Vernon Sda City Church (1 miles)
• General Conference Of Seventh-Day Adventists (1.3 miles)
• United Methodist Church (1.4 miles)
• Mount Vernon Hill Seventh-day Adventist Church (1.5 miles)

Theaters

• Premiere Theatres (0.9 miles)

Parks

• Mt Vernon City Park Department (1.6 miles)
• Memorial Park (1.7 miles)
• Rails To Trails (2.2 miles)
• Riverside Rotary Park (2.5 miles)
• Kokosing Nature Preserve (3.2 miles)
• Gambier Dog Park (3.7 miles)
• Gleason Family Nature Reserve (13.5 miles)

Transportation

• U-Haul Neighborhood Dealer (1.8 miles)
• Road Runner Transportation (2.9 miles)
• U-Haul Neighborhood Dealer (10 miles)

Hospitals

• Knox Community Hospital (10.9 miles)