Bennington Glen Nursing Rehab

Pros

• The staff showed respect, kindness, compassion, and love toward the resident.
• The facility is described as warm and cozy, with well-cared-for and seemingly happy residents in a clean, welcoming environment.
• The staff helped schedule doctors' appointments and provided transportation, easing family logistics.
• Residents have become happier after moving there, with regular physical therapy provided.
• The staff care about residents and help establish routines, making them feel at home.
• The facility is highly recommended for seniors needing assisted living.
• Families feel they can trust the staff and view the residence as a home for loved ones.
• The staff demonstrated integrity by returning found money to its rightful owner.
• After an initial period of concern, service was reported as satisfactory.

Cons

• The discharge planning was described as non-responsive, with staff MIA for three days and no answers about the discharge date.
• Overall care was rated two stars, and the reviewer called the communication and service a joke.
• The reviewer would not recommend the facility and urged others to take their loved ones elsewhere.
• A sister's ileostomy bag leakage was met with a two-hour delay in care, leaving feces in the room and no proper bag management.
• After three days, she was transported back to the ER with infections and abnormal lab values.
• The mother's rib fracture was never acknowledged by staff, who attributed injuries to age-related causes.
• Critical delays in equipment and medications harmed the patient: a trapeze was not installed promptly, and pain meds were delivered only after a long delay due to pharmacy issues.

Review

Bennington Glen presents itself in these recollections as a community where warmth, attentiveness, and a sense of home are repeatedly cited as the hallmarks of care. Across many voices, families describe the staff as compassionate and respectful, with particular praise for interactions that feel personal and genuinely loving. One family singled out a staff member named Hope for delivering exactly the kind of kindness and respect they hoped to receive for their loved one, Dennis Remy, from the very first call through the ongoing care. The facility's administrator, Megan, is also mentioned in tandem with the welcoming, "warm and cozy" atmosphere, suggesting a leadership presence that contributes to a sense of trust and comfort for new residents and their families.

The environment at Bennington Glen is described as clean, welcoming, and well maintained, with many reviewers noting that the residents appear well cared for and happy. The combination of a tidy setting and a homelike vibe seems to matter as much as the clinical care, with families speaking highly of the overall atmosphere and the impression that the place feels like a home rather than a hospital. The sentiment is echoed by families who would readily recommend the facility to others, underscoring a strong overarching impression of quality and warmth.

Care coordination and practical support emerge as standout positives in several accounts. One family, initially uncertain about their choice, recounts that staff helped schedule doctor appointments and provided transportation to medical visits - an arrangement that significantly lightened the burden on caregivers. The ability of the team to handle logistics and maintain communication appears to be a meaningful part of the value that Bennington Glen offers, with families expressing gratitude for these concrete forms of assistance during a stressful period.

For families with relatively recent moves into the facility, the experience can still feel transformative in a short time. A father-in-law who moved in within a month is described as a happier man, now benefiting from regular physical therapy - 2 to 4 times per week - that had not been available at his prior nursing home. The staff's dedication to establishing routine and making him feel "at HOME" is highlighted as a powerful, positive change. This sense of improved well-being and the confidence that the residents are in capable hands is echoed in multiple notes that describe the staff as genuinely caring and invested in each person's progress.

Beyond individual success stories, several reviewers frame Bennington Glen as a solid option for seniors needing assisted living more broadly. One family recalls their parents' stay as professionally managed, timely, and clean, reaffirming the idea that the facility provides a dependable, dignified living environment for aging loved ones. There is also a call for diversity within the community, a recognition that cultural breadth and inclusivity matter in elder care, even as the overall impression remains favorable.

Not all experiences at Bennington Glen are uniformly positive, however. A few reviews recount troubling incidents that raise serious concerns. A sister's story of postoperative care following major surgery paints a stark contrast to the otherwise glowing praise: an ileostomy bag required constant attention, yet staff were slow to respond, delays in cleaning occurred, and the bag management was inadequate, culminating in infection and emergency room transport. The tone is clear: this is a situation where care fell short at a critical moment, with lasting frustration and a strong cautionary note for others considering the facility.

Discharge planning and communication also come under fire in some accounts. One family describes their father-in-law's discharge process as poorly coordinated, with the person responsible for discharge and home resources "MIA" for several days and little clarity about when help would be available. This left family members feeling abandoned and seeking other options, illustrating how gaps in communication can undermine trust even when other aspects of care might be solid.

There are even more serious concerns raised by other families. A mother reports her rib fracture during a hospital-to-facility transfer was not acknowledged, and suspected bruising on the face was dismissed as age spots. These kinds of omissions and misattributions are described as deeply troubling, striking a nerve with families whose priority is clear and candid communication about medical issues and changes in a resident's condition.

Additional negative feedback centers on delays and logistical hiccups surrounding a husband recovering from hip surgery. Instances include a delayed installation of a necessary safety trapeze and a lag in delivering prescribed pain medications, pushed until the middle of the night. While reviewers acknowledge that the facility was overall clean and the care adequate by day three, concerns linger about the consistency of responsiveness, the tone of staff conversations with residents, and the potential for systemic bottlenecks that can amplify distress during a vulnerable recovery period.

Amid these mixed reflections, one review offers a useful counterpoint: an update noting that after an initial period of displeasure, services at Bennington Glen improved and the overall experience became satisfactory. This reviewer emphasizes the trust families place in the personnel who work there and recalls a long-standing sense of security that their loved ones would be well cared for. An additional note of integrity - an employee finding and returning money left in a grandmother's room - speaks to a culture of trustworthiness and accountability that strengthens the positive narrative around the facility for some residents and families.

Taken together, the collection of reviews paints a nuanced portrait of Bennington Glen. On one hand, the facility is celebrated for its compassionate staff, welcoming environment, and proactive support with appointments and transportation, along with clear moments of exceptional, person-centered care that make families feel their loved ones are in compassionate hands. On the other hand, several stories reveal serious lapses in care, communication, and operational logistics that can have real and lasting consequences for residents and their families. The recurring themes suggest a community that can be deeply uplifting and family-centered, while also highlighting opportunities for improvement in responsiveness, care plans, discharge coordination, and medical oversight. For families weighing Bennington Glen, the message is clear: the environment and many staff members can deliver meaningful kindness and comfort, but there are critical moments where more consistent protocols and timely communication would help ensure every resident receives the high standard of care that the best stories promise.

Hospitals

• Morrow County Hospital (0.3 miles)
• Talco Asphalt & Sealing (10 miles)
• OhioHealth Grady Memorial Hospital (14.8 miles)

Physicians

• OhioHealth Physician Group Primary Care (0.4 miles)
• Usher Ledet Jasmine D MD (8.8 miles)
• Ohio Premier Dermatology (9.4 miles)
• Trupti Patel MD (9.5 miles)
• Sunbury Family Practice (9.5 miles)
• Sunbury Square Family Medicine (9.8 miles)
• Sunbury Mills Pediatrics (9.9 miles)

Pharmacies

• Essentra Pharmacy (0.4 miles)
• Yourx Store (1.4 miles)
• Foster's Pharmacy-Centerburg (8.9 miles)
• CVS Pharmacy (9.8 miles)
• Discount Drug Mart (11.4 miles)
• Kroger Pharmacy (11.4 miles)
• Rite Aid (11.5 miles)

Restaurants

• Taco Bell (0.5 miles)
• Corner Cones (1.6 miles)
• Henmick Farm & Brewery (7.5 miles)
• McDonald's (9.6 miles)
• Burger King (9.6 miles)
• Wendy's (9.6 miles)
• Mi Sombrero (9.6 miles)

Places of Worship

• Crossroads Church of the Nazarene (5.4 miles)
• Harmony Baptist Church (6.2 miles)
• Cardington Church of the Nazarene (8.5 miles)
• First United Methodist Church (8.7 miles)
• Centerburg Church of Christ (8.8 miles)
• St. John Neumann Catholic Church (9 miles)
• Sunbury United Methodist Church (9.7 miles)

Parks

• Gleason Family Nature Reserve (8.7 miles)
• McNamara Park (14.5 miles)
• Carson Farms Park (15.7 miles)
• North Road Park (15.9 miles)

Cafes

• Starbucks (9.7 miles)
• Panera Bread (9.8 miles)
• Tim Hortons (9.9 miles)
• Eva's Italian Gelato Cafe (13.9 miles)

Transportation

• U-Haul Neighborhood Dealer (10.6 miles)