The Avalon of Lewis Center

Pros

• The staff at The Avalon of Lewis Center is consistently described as friendly, caring, and professional, providing excellent support to residents and their families.
• Residents appreciate the cleanliness of the facility and the variety of activities available, fostering a vibrant community environment.
• Families report positive changes in their loved ones' attitudes and behaviors after moving to The Avalon, highlighting the welcoming atmosphere created by the staff.
• Many reviewers commend the delicious meals served at the facility, with some residents looking forward to mealtime.
• The move-in process is praised for being smooth and well-organized, making transitions easier for new residents and their families.
• First & Main has been recognized for its attentive care and responsiveness to resident needs, leading to significant improvements in residents' overall well-being.
• The social activities offered are appreciated, promoting engagement among residents and helping them build friendships in a supportive setting.

Cons

• There were hidden fees that were not disclosed in advance, leading to dissatisfaction with transparency.
• The facility felt more institutional and less homey than desired, which was disappointing for some visitors.
• During a tour, the cleanliness of the facility was lacking, with noticeable crumbs and debris on the ground.
• There were often not enough staff available at times, making it difficult to find help when needed.
• Meals delivered to residents on the second floor were often cold by the time they arrived.
• The quality of food served was criticized as being greasy and not very good overall.
• Some residents expressed a need for more activities tailored for those who are mobile rather than primarily catering to those who are bedridden.

Review

The Avalon of Lewis Center has received a range of feedback from residents and their families, with the general consensus being overwhelmingly positive, particularly regarding staff interactions and the environment. Many reviewers praised the friendly and attentive nature of the staff, highlighting their commitment to creating a welcoming atmosphere for both residents and families alike. For families navigating the transition into assisted living or memory care, this aspect was especially critical. A number of reviews noted how staff members took time to understand residents’ individual needs, preferences, and personalities, leading to a more personalized level of care that resonated deeply with families.

The facility itself is described as bright, clean, and well-organized. Residents appreciate the cleanliness of their living spaces as well as the common areas dedicated to activities. There are numerous opportunities for engagement through daily activities such as bingo, happy hours, gospel singing, and other social events aimed at fostering community among residents. Family members expressed satisfaction with their loved ones' happiness in engaging in these various activities. Reviews indicated that since moving to The Avalon, many residents experienced noticeable improvements in mood and behavior—an outcome attributed to both the supportive staff and inviting environment.

Despite these commendations about care quality and cleanliness, several reviewers pointed out concerns about specific operational aspects within The Avalon of Lewis Center. While many found meals satisfactory or enjoyable, there were mentions regarding inconsistencies in food service; some meals arrived cold or lacked variety. Suggestions for enhancement included incorporating patient feedback into meal planning to bolster choices based on resident preferences.

Some reviews brought up communication issues surrounding staffing levels at times; although most described the staff as responsive and caring, others reported instances where it was challenging to find support when needed due to fewer available employees on duty. Additionally, some family members felt there could be better accountability regarding personal belongings—instances of lost items during laundry services were shared alongside comments about extensive documentation required upon admission that seemed not fully utilized by all aides.

Reviews also spotlighted positive experiences beyond just general care: some highlighted amenities like state-of-the-art exercise facilities available on site and ample opportunities for interaction amongst residents during organized socials. One family mentioned how their father had transitioned successfully from a previous negative experience at another facility after arriving at The Avalon; they noted his newfound eagerness towards meals—a big plus for family members who worried about his nutrition.

Overall impressions conveyed by reviewers showcase a commitment by The Avalon staff toward improving resident quality of life through attentive service while acknowledging areas requiring further attention—specifically concerning meal quality consistency along with improved operational efficiency across staffing levels. Recommendations abound for potential future residents based on myriad positive experiences witnessed throughout various reviews on care facilities within this community context while recognizing ongoing efforts by management towards continuous improvement amidst constructive criticism offers found within more detailed accounts shared here today.

Lewis Center, Ohio is a vibrant and convenient community with a variety of amenities nearby. With several physicians' offices, urgent care centers, and pharmacies within close proximity, you can rest assured that your medical needs will be easily met. Additionally, there are numerous restaurants and cafes for dining options, including familiar chains like McDonald's and Starbucks. For those who enjoy nature, there are several parks in the area such as Highbanks Metro Park and Sharon Woods Metro Park. The presence of places of worship like All Shepherds Lutheran Church also provides opportunities for spiritual fulfillment. Overall, Lewis Center offers a comfortable and convenient environment for senior living with access to essential services and recreational activities.

Physicians

• Kristen Kenney MD (0.8 miles)
• OhioHealth Urgent Care (0.9 miles)
• Mount Carmel Medical Group (1 miles)
• Conci (2.3 miles)
• Liberty Ophthalmology (3.7 miles)
• Midwest Allergy Asthma and Immunology (3.7 miles)
• Central Ohio Primary Care (3.9 miles)

Restaurants

• McDonald's (1.3 miles)
• McDonald's (2.5 miles)
• Roosters (2.5 miles)
• Chick-Fil-A (2.8 miles)
• Firebirds Wood Fired Grill (2.8 miles)
• Olive Garden (2.9 miles)
• Waffle House (2.9 miles)

Places of Worship

• All Shepherds Lutheran Church (1.6 miles)
• Genoa Baptist Church (5.4 miles)
• Westerville Christian Church (6.3 miles)

Parks

• North Road Park (1.7 miles)
• Highbanks Metro Park (2.1 miles)
• Flint Park (3.6 miles)
• Metzger Park (4.3 miles)
• McNamara Park (5.3 miles)
• Sharon Woods Metro Park (5.5 miles)
• Centergreen Park (6.6 miles)

Pharmacies

• Discount Drug Mart (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.3 miles)
• SBH Medical Compounding Pharmacy (4.5 miles)
• Walgreens (4.5 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (4.1 miles)
• Starbucks (4.6 miles)
• Starbucks (4.8 miles)
• Panera Bread (5.2 miles)
• Tim Hortons (6 miles)
• Panera Bread (6.4 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (5.6 miles)