Capri Gardens
Save6975 Graphics Way, Lewis Center, OH 43035
For more information about senior living options: (844) 490-3973
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A consistent thread running through many accounts is a deep human warmth that staff bring to daily care. Visitors describe a welcoming, home-like atmosphere from the moment they arrive, with a culture of genuine attention to each resident. The environment is repeatedly called clean, well-maintained, and comfortable, with private and communal spaces that feel less like a clinical setting and more like a welcoming home. The sense of care extends beyond basic needs to the little details - meals that are both nutritious and enjoyable, and a facility design that invites social interaction while preserving privacy when needed.
Several family members share stories of long-term residents whose days are shaped by relationships with nurses and STNAs who treat them like family. The care team is praised for taking the time to get to know each person, building trust, and offering individualized attention that feels personal rather than scripted. In many instances, this compassion is reinforced by specific staff members who become memorable presences - people who check in regularly, respond promptly to requests, and help families navigate the complexities of daily care. For some, the admissions process and ongoing communication from staff members such as social workers and activities coordinators help ease transitions and create a sense of continuity and support.
The facility's activities and rehabilitation spaces also figure prominently in the favorable impressions. The therapy gym is described as a productive, motivating environment, with therapists who are dedicated and upbeat, providing opportunities for social interaction as part of the recovery process. Families report lively activity calendars and a staff-driven emphasis on keeping residents engaged, which many feel contributes positively to well-being and mood. In several accounts, residents enjoy celebrations, birthday surprises, and other acts of kindness that reinforce the feeling that this is a place where people are seen and valued.
Yet the regional mosaic of reviews includes starkly contrasting experiences, underscoring that care quality can vary within the same community. A number of accounts recount serious concerns about care and safety. Some families describe situations where the therapy received did not seem appropriate or adequate, and where dietary needs or restrictions were not consistently followed. In one case, a request for bed rails went unmet, and rehab sessions were brief with limited equipment available. Other patients experienced lapses in cleanliness and comfort, with comments about rooms not being prepared ahead of a resident's arrival or beds lacking basic safety supports.
Safety and medical issues also surface in more troubling reports. A few reviews describe neglected symptoms or complications, including a resident developing complications such as a urinary tract infection that was not promptly addressed, concerns about catheter care, and referrals that did not meet expectations for follow-up. There are descriptions of falls and insufficient fall-prevention measures, with families noting gaps in equipment like rails and walkers and concerns about supervision. In some instances, families explain that staff appeared overwhelmed or distracted, with poor communication about care plans and changes in a resident's condition.
Leadership and administrative responsiveness elicit a wide spectrum of opinions. Some reviewers praise administrators and the leadership team for supporting families, with stories of staff going above and beyond - flowers delivered, celebratory cakes shared over video calls, and attendants who take time to ensure peace and comfort as loved ones approach end of life. Others criticize management as overburdened or unresponsive, calling for more proactive oversight and better communication. The divergence in experiences here reflects the complexity of running a facility where the quality of care depends not only on policy but on day-to-day execution by many different people.
What ties these experiences together is the strong emotional weight of choosing a place for loved ones. For those seeking long-term care or short-term rehabilitation, the facility presents a compelling blend of what families value most: a warm, respectful environment with staff who treat residents with kindness, a clean and pleasant physical space, and an atmosphere that can feel like home. At the same time, the reviews collectively raise important cautions about ensuring consistent quality of care, safety, and prompt responsiveness. Questions about staffing levels, the rigor of rehabilitation programs, medication safety, cleanliness, and the administration's ability to address concerns emerge as critical considerations for anyone evaluating this community for a loved one.
In the end, the portrait is nuanced. The best moments offered by this facility are abundant: compassionate, family-like care; clean, comfortable surroundings; meaningful activities; and thoughtful attention to meals and social connection. But there are equally important cautions about gaps in safety, clinical care, and administrative responsiveness that can have real consequences for residents and families. For prospective families, the takeaway is clear: visit with a discerning eye, ask pointed questions about fall prevention, therapy intensity, dietary adherence, and medication management, and seek a transparent understanding of how concerns are escalated and resolved. The facility has the potential to be a profoundly positive environment, but realizing that potential consistently depends on steady, attentive execution across every shift and every department.
Welcome to Capri Gardens, an exceptional assisted living community located in the charming town of Lewis Center, OH. At Capri Gardens, we provide a wide range of amenities and care services to ensure our residents enjoy a comfortable and fulfilling lifestyle.
Our beautiful community offers a variety of amenities designed to enhance the well-being and convenience of our residents. Enjoy a visit to our beauty salon for all your pampering needs. Stay entertained with cable or satellite TV in your fully furnished apartment or relax in our gaming room featuring various activities. Stay connected with loved ones through our Wi-Fi/high-speed internet access. Our private bathrooms and housekeeping services ensure a clean and comfortable living space. Keep up with your hobbies in our small library or take advantage of our computer center for any digital needs. For those who enjoy outdoor activities, we have both gardens and outdoor space for you to explore.
We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room complete with fitness programs to help you stay fit and healthy. Our wellness center is dedicated to promoting mental wellness among our residents through various programs. Participate in scheduled daily activities or plan day trips with fellow residents to nearby attractions. Our concierge services are available to assist you with any requests or arrangements.
At Capri Gardens, we prioritize the health and well-being of our residents by providing comprehensive care services. Our 24-hour call system ensures that assistance is always available when needed, while 24-hour supervision guarantees peace of mind for both residents and their families. Our dedicated caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure seamless medical care. Special dietary restrictions are catered for through our diabetes diet option and meal preparation service.
Convenience is key at Capri Gardens with transportation arrangements available for non-medical needs as well as transportation arrangement (medical) for doctor's appointments. Nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, and places of worship provide further convenience and accessibility for our residents.
Experience the warmth and care at Capri Gardens in Lewis Center, OH. We strive to create a vibrant community that supports each resident's unique needs while promoting independence and a high quality of life.
Capri Gardens is located at 6975 Graphics Way, Lewis Center, OH 43035 in Delaware County, Ohio
Capri Gardens on seniors.fyi includes 7 photos including images showing interior, exercise equipment, dining, billiards, building, entrance, television, architecture, and more.
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