First & Main Of Lewis Center

Pros

• The Avalon of Lewis Center is a clean facility, both inside and outside, with a beautiful courtyard that features vegetables and flowers.
• Residents enjoy access to a nice theater room and two spacious dining rooms.
• The staff at Avalon are described as caring and supportive, providing a pleasant experience for residents.
• Many residents participate in the numerous activities offered seven days a week, keeping them engaged and active.
• The resident's rooms are well sized and comfortable according to the new incoming residents.
• Residents appreciate the enjoyable food options available at the dining facilities.
• New residents feel welcomed by friendly staff who assist with social events like teas or luncheons.

Cons

• The facility has declined in care, food quality, cleanliness, and staffing since becoming Avalon.
• Staff often do not follow through on their commitments and promises.
• Getting someone to answer the phone can be frustrating.
• Activities for residents are decreasing over time.
• Some meals do not look appetizing and are occasionally subpar in quality.
• More activities are needed for mobile residents, as current options seem limited.
• The laundry service is inadequate and needs improvement.
• Residents may experience issues with food refusal, as seen with one individual being fed ice cream instead of regular meals.

Review

The Avalon of Lewis Center has garnered a range of feedback over the years from residents and family members alike, reflecting both positive experiences and concerns that have arisen since the facility changed management. For many families, such as one individual who has made the decision to keep their mother at Avalon for four years, the first impressions of the facility remain largely favorable. The cleanliness of both the indoor and outdoor spaces is often highlighted as a significant asset, with well-maintained areas such as a lovely courtyard filled with vegetables and flowers. This emphasis on maintaining an inviting environment extends to amenities like a theater room and two spacious dining rooms, making it a comfortable setting for residents.

Residents at Avalon seem to appreciate the abundance of activities offered throughout the week. With programs scheduled seven days a week, starting early in the day and continuing until dinnertime at 5:00 PM, there is always something for individuals to engage in, ensuring they remain active and social. It is encouraging to note that even during weekends, outside entertainers join in to provide enjoyment for residents. Families often express gratitude about how pleasant everyone seems to be—both staff and fellow residents alike—which fosters a welcoming community atmosphere.

Despite these positives, some reviews indicate that there has been a marked decline in various aspects of care since Avalon took over management. Concerns about food quality have surfaced repeatedly; while there are instances where meals are enjoyable, there seem to be days when food lacks visual appeal or taste altogether. Family members observing this inconsistency may feel anxious about their loved ones' nutritional needs being met adequately. In addition to food issues, general cleanliness has been called into question by some residents who feel that attention may not be as thorough as before.

Another parent noted issues with responsiveness among staff members when assistance was needed; often expressing frustration at getting someone on the phone or having requests followed through reliably. While many reviewers acknowledge that staff members tend to be kind-hearted and genuinely caring people—as evidenced by reports of individualized support—there seems to be an overarching theme of unmet expectations regarding follow-through on commitments made by staff.

For those just moving into Avalon, initial impressions remain positive. New residents highlight features such as safe shower facilities and spacious living quarters which create an ideal setting during their transition into assisted living. Positive interactions with staff members also contribute positively towards feelings of comfort in this new environment. Fellow residents speak favorably about mealtime experiences too—providing hope for newcomers who desire satisfying culinary offerings within the facility.

Nonetheless, even newer residents echo sentiments asking for more engaging activities tailored specifically toward mobile individuals. There are stories shared regarding care instances where personalized attention seemed lacking—for example, one resident's father struggled with eating but received ice cream instead during meals without encouragement toward nutritious options. This captures the essence of what families desire in senior living: consistent care accompanied by genuine efforts from staff willing to advocate for each resident's unique needs while fostering both safety and autonomy throughout daily life.

Overall, while Avalon remains an attractive option due largely due its charm—and despite experiencing challenges since its transition—it continues attracting interest from prospective families looking for suitable homes for their loved ones aged 65+. By working collaboratively between families seeking comprehensive service provisions along with unwavering dedication from staff striving towards improvement efforts amid ongoing critiques regarding quality standards within operations themselves—a positive outlook can shape future developments positively impacting all involved parties moving forward.

Restaurants

• McDonald's (0.4 miles)
• McDonald's (1.5 miles)
• Roosters (1.5 miles)
• Chick-Fil-A (1.7 miles)
• Firebirds Wood Fired Grill (1.7 miles)
• Waffle House (1.8 miles)
• Olive Garden (1.8 miles)

Parks

• Highbanks Metro Park (0.8 miles)
• Flint Park (2.2 miles)
• North Road Park (3.1 miles)
• Metzger Park (3.4 miles)
• Sharon Woods Metro Park (4.5 miles)
• McNamara Park (5.6 miles)
• Antrim Park (5.8 miles)

Physicians

• OhioHealth Urgent Care (0.9 miles)
• Conci (1.1 miles)
• Kristen Kenney MD (1.7 miles)
• Mount Carmel Medical Group (2.2 miles)
• Midwest Allergy Asthma and Immunology (2.3 miles)
• The Millhon Clinic (2.9 miles)
• Central Ohio Primary Care (3.5 miles)

Pharmacies

• Discount Drug Mart (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2.9 miles)
• SBH Medical Compounding Pharmacy (3.1 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.1 miles)

Cafes

• Starbucks (2.8 miles)
• Starbucks (3.6 miles)
• Starbucks (4.2 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.8 miles)
• Tim Hortons (5 miles)
• Panera Bread (5.6 miles)

Places of Worship

• All Shepherds Lutheran Church (2.8 miles)
• Westerville Christian Church (5.7 miles)
• Genoa Baptist Church (6 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (4.6 miles)