Highbanks Care Center in Columbus, OH
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111 Lazelle Road East, Columbus, OH 43235
For more information about senior living options: (844) 490-3973
Highbanks Care Center offers a range of options for assisted living, with costs that reflect the quality of care and services provided. For a semi-private room, residents can expect to pay $6,231 per month, which is notably higher than the average rates in Franklin County at $4,507 and throughout Ohio at $3,965. Those opting for a private room will find the monthly fee set at $7,223, again above both county and state averages of $5,499 and $4,771 respectively. These figures indicate that while Highbanks Care Center may be pricier than other facilities locally and statewide, they likely reflect enhanced amenities and personalized care that could justify the investment for prospective residents seeking a nurturing environment.
| Floor plans | Highbanks Care Center | Franklin County | Ohio |
|---|---|---|---|
| Semi-Private | $6,231 | $4,507 | $3,965 |
| Private | $7,223 | $5,499 | $4,771 |
The staff are very welcoming and extremely helpful. The staff are great, and the new management cares for residents and staff. The facility offers valuable services that residents appreciate. The nurses and workers make the experience the best possible, with care and love. The facility has wonderful staff who care deeply about residents. The staff are dedicated, hardworking, and kind, making it a great place to care for residents. The facility provides amazing care. The building is amazing with dedicated and caring staff, and loved ones are in good hands. The food, service, and overall quality at Highbanks are excellent. The staff are friendly, caring to visitors and residents, and the facility is clean and well kept. The nurses are special and treat residents like family. The staff are committed to providing the best nursing care and go above and beyond.
The staff were rude during his stay. There was little to no communication with anybody. The administrator was demeaning to staff and relied on unqualified staffing agency workers. The facility smelled of urine and was dirty. There were staff members sleeping in chairs. The reviewer would not recommend this facility for a loved one. The DON did not answer calls and provided misinformation. There was poor management. The kitchen did not follow hygiene practices and the food looked nasty. The facility failed to keep residents adequately hydrated, affecting their ability to eat or talk.Highbanks Care Center in Columbus is best suited for families seeking a warm, home?like nursing environment where frontline staff deliver consistent, hands?on care and residents become part of a close?knit community. The reviews consistently highlight compassionate nurses, STNAs, and aides who know residents by name and treat them like family. The facility's smaller, cozy footprint supports personal attention, and the activity slate - bingo, outings, crafts - provides daily structure and opportunities for social engagement. Families comfortable with a hands?on, team?driven culture will find the day?to?day care reassuring, with clear evidence of dedication across environmental services, food service, and nursing. That strength rests on a dynamic leadership team whose reliability can vary, making governance a decisive factor for long?term satisfaction.
Those who should consider alternatives include families that require consistently steady administration and crystal?clear communication, especially around medical decisions and urgent concerns. A subset of reviews paints a stark contrast: occasionally rude or disengaged administrative leadership, missed or inconsistent communication with physicians, and situations where tours or updates were hard to obtain. Odor and cleanliness concerns, while not universal, appear in a number of negative accounts, alongside reports of inconsistent staff availability and responsiveness. For residents with complex medical needs or those who rely on tight, predictable oversight, these gaps can erode confidence. In such cases, exploring options with more uniformly synchronized management teams may be prudent.
Among the strongest positives are the staff's evident dedication and the quality of day?to?day care. Families repeatedly describe nurses and aides who go above the call of duty, answer call bells promptly, and treat residents with respect and compassion. Cleanliness and a well?kept building reinforce a sense of safety, while the food program is frequently cited as satisfying. The caring, collaborative atmosphere - where environmental services, dietary, and nursing work as a cohesive team - creates a reassuring rhythm for families. These advantages offset some management shortcomings by ensuring residents receive attentive, respectful treatment in routine moments, and by providing meaningful activities that support mental and emotional well?being. Yet the offset is not perfect: when governance falters, even the most committed frontline staff can feel stretched, and families may experience slower problem resolution.
On the downside, governance concerns recur. Several reviews describe administrators who are hard to reach, brusque, or inconsistent, with some reports of miscommunication or a lack of timely follow?through on concerns. Defensive staffing decisions and the use of agency staff at times raise questions about continuity of care and familiarity with residents. Odors and cleanliness issues appear in some negative anecdotes, alongside concerns about patient safety such as falls and delays in medical response. Tour experiences vary dramatically - from highly positive tours with warm introductions and transparency to negative impressions of a facility that feels unwelcoming or opaque. The most troubling messages center on perceived disrespect from leadership and a disconnect between the front?line team and the administration. These factors don't cancel the genuine care residents receive, but they do complicate decision?making for families.
For families evaluating a tour, several practical checks matter. Request to meet the director of nursing and the administrator, and ask for a transparent overview of staffing ratios and turnover. Observe how swiftly call lights are answered, and inquire about incident communication when issues arise. Review sample menus and ask about dietary accommodations, hydration practices, and overall hydration access - some reviews flag water access concerns, which is critical for comfort and safety. Talk to current residents or family members about daily life, activity variety, and the pace of decision?making. Consider whether respite stays balance with long?term goals, and whether the facility offers enough rehabilitation and therapy to support recovery and independence. If these elements align, Highbanks becomes a compelling fit.
Highbanks Care Center is a compelling choice for families who prize a heartfelt, patient?centered frontline team, a clean and welcoming environment, and robust social programming. The strong nursing and support staff can deliver peace of mind and meaningful daily life for residents who respond well to a family?like atmosphere. Where the facility struggles with administration consistency or communication, the benefits of intimate care and a lively campus still carry significant weight, but those considerations matter in the long run. For families who demand unwavering leadership and flawless operational transparency, alternatives may be more suitable. A careful, in?person tour focused on meeting both nursing leadership and line staff will reveal whether the everyday experience aligns with expectations, and whether the potential for a warm, engaged setting outweighs the concerns voiced by a subset of reviewers.
56 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Glenn Columbus International Airport (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highbanks Care Center in Columbus, OH is an assisted living community that offers a comfortable and welcoming environment for seniors. With a variety of amenities and care services, residents can enjoy a fulfilling and enriching lifestyle.
The community provides a range of on-site activities to keep residents engaged and entertained. There is also a fitness room and wellness center to support their physical well-being. Residents can dine in the restaurant-style dining room, enjoying delicious meals with plenty of options for special dietary restrictions.
The care services at Highbanks Care Center are designed to meet the individual needs of each resident. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided around the clock. Medication management and diabetes diet support ensure that residents' health needs are properly attended to.
With private rooms featuring air-conditioning and wheelchair accessible showers, residents can enjoy their personal space while feeling comfortable. The community also offers move-in coordination services for added convenience.
Highbanks Care Center is conveniently located near various amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This allows for easy access to essential services and opportunities for social outings and recreation.
Overall, Highbanks Care Center provides a supportive environment where seniors can receive personalized care while maintaining their independence and enjoying a fulfilling lifestyle.
This part of Columbus, Ohio offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. The proximity to parks such as Flint Park and Highbanks Metro Park provide opportunities for outdoor recreation and exercise. Access to healthcare is readily available with physicians' offices like Midwest Allergy Asthma and Immunology nearby, as well as OhioHealth Urgent Care for medical emergencies. There are also several dining options within a short distance, including popular chains like Chick-Fil-A and Olive Garden. Additionally, pharmacies like CVS and Walgreens are conveniently located for medication needs. Places of worship such as All Shepherds Lutheran Church offer spiritual support, while the presence of the Ohio State University Airport provides access to transportation options for travel. Overall, this area presents a mix of recreational, healthcare, dining, religious, and transportation resources that can contribute to a well-rounded senior living experience.
Highbanks Care Center offers a range of options for assisted living, with costs that reflect the quality of care and services provided. For a semi-private room, residents can expect to pay $6,231 per month, which is notably higher than the average rates in Franklin County at $4,507 and throughout Ohio at $3,965. Those opting for a private room will find the monthly fee set at $7,223, again above both county and state averages of $5,499 and $4,771 respectively. These figures indicate that while Highbanks Care Center may be pricier than other facilities locally and statewide, they likely reflect enhanced amenities and personalized care that could justify the investment for prospective residents seeking a nurturing environment.
Highbanks Care Center is located at 111 Lazelle Road East, Columbus, OH 43235 in Franklin County, Ohio
Highbanks Care Center on seniors.fyi includes 9 photos including images showing interior, bedroom, television, rehabilitation, therapy room, exercise equipment, building, flag, and more.
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