Highbanks Care Center

Pros

• The food at Highbanks Care Center looked really good.
• The rooms at Highbanks Care Center were nice and had individual showers.
• There is a bird watching area inside of the building at Highbanks Care Center.
• Everything was fine at Highbanks Care Center and they took care of the resident very well.
• The therapy programs and activities, such as exercise class, bingo, cards, and art projects, at Highbanks Care Center were appreciated.
• Some staff members at Highbanks Care Center were good in their care for the residents.

Cons

• "Once his door shut, he wasn't able to leave."
• "There was no real communication with anybody."
• "It took me months to speak to a doctor."
• "This place will make someone so 'comfortable' they cannot stay alert to eat, or drink, or to even have a conversation with."
• "Highbanks has had many changes in administration, both Director of Nursing and the Administrator."
• "My mother is on her third UTI in a month and for some reason it took me to call for them to realize the medication obviously wasn't working."
• "I have arrived at the facility to find my mother on the floor."
• "The nurse didn't seem too worried about it and exclaimed 'yea she does that.'"
• "The food is poor and the administration staff is poor."

Review

Highbanks Care Center has received mixed reviews from individuals who have had experiences with the facility. While some have expressed dissatisfaction due to issues with communication, lack of freedom, and rude staff members, others have found the center to be pleasant and accommodating.

One reviewer shares their disappointment with the care their father received at Highbanks Care Center. They mention that once their father's door shut, he was unable to leave and had limited freedom. Additionally, they mention a lack of communication with staff members and difficulty in speaking to a doctor. However, they do note that the food at the facility looked appetizing. Overall, they believe that better communication is needed at Highbanks.

Another reviewer paints a bleak picture of Highbanks Care Center, stating that residents are made so "comfortable" that they are unable to stay alert enough to eat, drink or engage in conversations. The reviewer advises against admitting loved ones to this facility and expresses regret over their own decision for their mother. It is clear that they believe the level of care provided does not meet expectations.

On the other hand, one reviewer had a positive experience with Highbanks Care Center. They found the facility to be nice and personable despite its smaller size. Although the rooms were not updated, they still appreciated individual showers being available. Furthermore, there was an indoor bird watching area within the building which added to its appeal.

However, another review highlights concerns regarding changes in administration at Highbanks Care Center. The reviewer mentions multiple instances of poor care including their mother experiencing recurring urinary tract infections without proper medication adjustments and even finding her on the floor without immediate concern from staff members. They express dissatisfaction with both the nursing staff and administration at the facility.

Finally, a satisfied reviewer speaks highly of Highbanks Care Center based on their experience with their mother's care there. They mention that their mother shared a room but received good care from the staff who adjusted her care as needed. The facility offered various activities such as exercise classes, therapy sessions, and recreational projects like bingo and art. This reviewer recommends Highbanks Care Center to others.

In conclusion, reviews of Highbanks Care Center are a mix of positive and negative experiences. Concerns include lack of communication, restrictions on residents' freedom, rude staff members, poor administration, and subpar food. However, other individuals found the facility accommodating with personalized care plans, engaging activities, and a pleasant atmosphere. It is clear that each individual's experience at Highbanks Care Center can vary significantly based on their specific circumstances and interactions with staff members.

This part of Columbus, Ohio offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. The proximity to parks such as Flint Park and Highbanks Metro Park provide opportunities for outdoor recreation and exercise. Access to healthcare is readily available with physicians' offices like Midwest Allergy Asthma and Immunology nearby, as well as OhioHealth Urgent Care for medical emergencies. There are also several dining options within a short distance, including popular chains like Chick-Fil-A and Olive Garden. Additionally, pharmacies like CVS and Walgreens are conveniently located for medication needs. Places of worship such as All Shepherds Lutheran Church offer spiritual support, while the presence of the Ohio State University Airport provides access to transportation options for travel. Overall, this area presents a mix of recreational, healthcare, dining, religious, and transportation resources that can contribute to a well-rounded senior living experience.

Parks

• Flint Park (0.6 miles)
• Highbanks Metro Park (1.3 miles)
• Metzger Park (2.7 miles)
• Sharon Woods Metro Park (3.4 miles)
• Antrim Park (4.2 miles)
• North Road Park (4.7 miles)

Physicians

• Midwest Allergy Asthma and Immunology (0.8 miles)
• Conci (1.2 miles)
• The Millhon Clinic (1.5 miles)
• OhioHealth Urgent Care (2.4 miles)
• Worthington Family Physicians (3.1 miles)
• Premier Women's Health (3.2 miles)
• Kristen Kenney MD (3.3 miles)

Restaurants

• Chick-Fil-A (1.2 miles)
• Firebirds Wood Fired Grill (1.2 miles)
• Waffle House (1.3 miles)
• Olive Garden (1.4 miles)
• Roosters (1.4 miles)
• McDonald's (1.5 miles)
• Shake Shack (1.6 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Discount Drug Mart (1.3 miles)
• SBH Medical Compounding Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.2 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (3.4 miles)
• Tim Hortons (4.4 miles)
• Starbucks (4.5 miles)
• Starbucks (4.6 miles)
• Panera Bread (4.7 miles)
• Panera Bread (4.8 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (3.7 miles)

Places of Worship

• All Shepherds Lutheran Church (4.4 miles)
• Westerville Christian Church (5.2 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (5.4 miles)