Highbanks Care Center offers a range of options for assisted living, with costs that reflect the quality of care and services provided. For a semi-private room, residents can expect to pay $6,231 per month, which is notably higher than the average rates in Franklin County at $4,507 and throughout Ohio at $3,965. Those opting for a private room will find the monthly fee set at $7,223, again above both county and state averages of $5,499 and $4,771 respectively. These figures indicate that while Highbanks Care Center may be pricier than other facilities locally and statewide, they likely reflect enhanced amenities and personalized care that could justify the investment for prospective residents seeking a nurturing environment.
Floor plans
Highbanks Care Center
Franklin County
Ohio
Semi-Private
$6,231
$4,507
$3,965
Private
$7,223
$5,499
$4,771
Overall Review of Highbanks Care Center
common10 reviews mention this
Staff communication and responsiveness vary
Residents and families describe both fast help and frustrating delays contacting staff.
Some families say the team communicates clearly and answers questions promptly, including nurse managers and other staff who respond quickly when they visit. Others report difficulty getting in touch, with complaints about phones not being answered and limited communication once a loved oneâs door is closed. A few reviewers also mention feeling they had to advocate closely to get issues addressed.
common36 reviews mention this
Caring staff experiences are split
Many reviewers say the staff is attentive and kind, but a minority report serious lapses in care.
A large share of reviews describe the staff as patient, kind, and hardworking, with multiple mentions of thorough nurse managers, nurses who respond to call lights, and teams that treat residents with dignity. Several reviewers also connect this attitude to peace of mind for families. At the same time, some reviews describe rude behavior, residents reportedly being ignored, and problems that reviewers attribute to staffing and competenceâespecially during more complex situations.
caveat9 reviews mention this
Cleanliness is a recurring point
Reviews describe strong cleanliness in some visits, alongside concerns about odor and dirty conditions.
Some families say the building is very clean and well kept, including rooms and common areas, with visitors noticing cleanliness during their stays. Others report foul odors such as urine, a dirty or unkempt facility, and situations where residents appear unattended or unclean. Because both experiences show up in reviews, cleanliness appears inconsistent across visits.
common6 reviews mention this
Dining quality gets mixed feedback
Food is praised as good, but some reviewers describe unappetizing or problematic meals.
Several reviews say the food is great, and one family says their loved one was consistently putting on weight after moving in. Other reviewers are less satisfied, describing food as nasty or poor and raising concerns about what is served to residents. Overall, dining quality seems to depend heavily on the individual reviewerâs experience.
common5 reviews mention this
Activities like bingo are mentioned
Residents and families mention planned activities, including bingo and art.
A number of reviews highlight an activities program that includes bingo, painting, communion, and other scheduled group events, with one family describing how the activities director gathers residentsâ input. That said, some reviewsâparticularly for memory careâdescribe residents as not being involved in activities and characterize the environment as loud and distressing. Where activities are working well, families often describe it as part of what makes the day feel manageable.
caveat8 reviews mention this
Nursing care is the biggest concern
While some reviews praise nursing care, others report serious concerns about assessment and end-of-life comfort.
Positive reviews mention expert, knowledgeable nursing care and proactive planning with rehab working well with families. However, multiple critical reviews describe problems such as inadequate assessment, delayed medication, lack of turning or hygiene, and failure to respond to residents who appear distressed. A separate set of concerns focuses on memory care suitability and whether staff approaches match residentsâ capacity needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
56 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
John Glenn Columbus International Airport (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Vegetarian
Activities
Activities off-site
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities on-site
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Columbus, Ohio offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. The proximity to parks such as Flint Park and Highbanks Metro Park provide opportunities for outdoor recreation and exercise. Access to healthcare is readily available with physicians' offices like Midwest Allergy Asthma and Immunology nearby, as well as OhioHealth Urgent Care for medical emergencies. There are also several dining options within a short distance, including popular chains like Chick-Fil-A and Olive Garden. Additionally, pharmacies like CVS and Walgreens are conveniently located for medication needs. Places of worship such as All Shepherds Lutheran Church offer spiritual support, while the presence of the Ohio State University Airport provides access to transportation options for travel. Overall, this area presents a mix of recreational, healthcare, dining, religious, and transportation resources that can contribute to a well-rounded senior living experience.
Parks
Flint Park (0.6 miles)
Highbanks Metro Park (1.3 miles)
Metzger Park (2.7 miles)
Sharon Woods Metro Park (3.4 miles)
Antrim Park (4.2 miles)
North Road Park (4.7 miles)
Physicians
Midwest Allergy Asthma and Immunology (0.8 miles)
Conci (1.2 miles)
The Millhon Clinic (1.5 miles)
OhioHealth Urgent Care (2.4 miles)
Worthington Family Physicians (3.1 miles)
Premier Women's Health (3.2 miles)
Kristen Kenney MD (3.3 miles)
Restaurants
Chick-Fil-A (1.2 miles)
Firebirds Wood Fired Grill (1.2 miles)
Waffle House (1.3 miles)
Olive Garden (1.4 miles)
Roosters (1.4 miles)
McDonald's (1.5 miles)
Shake Shack (1.6 miles)
Pharmacies
CVS Pharmacy (1.2 miles)
Walgreens (1.3 miles)
Discount Drug Mart (1.3 miles)
SBH Medical Compounding Pharmacy (1.5 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (3 miles)
CVS Pharmacy (3.2 miles)
Cafes
Starbucks (2.6 miles)
Starbucks (3.4 miles)
Tim Hortons (4.4 miles)
Starbucks (4.5 miles)
Starbucks (4.6 miles)
Panera Bread (4.7 miles)
Panera Bread (4.8 miles)
Hospitals
Mount Carmel St Ann's OBGYN Clinic (3.7 miles)
Places of Worship
All Shepherds Lutheran Church (4.4 miles)
Westerville Christian Church (5.2 miles)
Transportation
The Ohio State University Airport at Don Scott Field (OSU) (5.4 miles)
Highbanks Care Center offers a range of options for assisted living, with costs that reflect the quality of care and services provided. For a semi-private room, residents can expect to pay $6,231 per month, which is notably higher than the average rates in Franklin County at $4,507 and throughout Ohio at $3,965. Those opting for a private room will find the monthly fee set at $7,223, again above both county and state averages of $5,499 and $4,771 respectively. These figures indicate that while Highbanks Care Center may be pricier than other facilities locally and statewide, they likely reflect enhanced amenities and personalized care that could justify the investment for prospective residents seeking a nurturing environment.
Highbanks Care Center on seniors.fyi includes 9 photos including images showing interior, bedroom, television, rehabilitation, therapy room, exercise equipment, building, pathway, and more.
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Exercise Equipment, Rehabilitation, and Therapy Room
Gym and Physical Therapy
Reception Area
Wooden Flooring
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56 resident community capacity
Skilled Nursing Facility
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
John Glenn Columbus International Airport (11 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Caring staff in a comfortable, engaging environment with private rooms.
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