The Laurels Of Norworth

Pros

• Melissa, the nurse who took care of one patient, was described as awesome, and other staff members like Margaret and Paul were also noted for being good to their patients.
• The majority of nurses and physical therapists at Laurels of Norworth are reported to treat patients with respect.
• Office personnel were praised for their informative and helpful communication during phone interactions.
• One reviewer acknowledged that most staff members are caring, despite the need for more careful medical attention.
• There were instances where family members found some staff to be nice, contributing positively to the overall care experience.

Cons

• The facility is in horrible condition, with poorly maintained rooms and unsanitary bathrooms.
• Staff are consistently rude, unhelpful, and inattentive to patient needs.
• Patients often wait hours for assistance, leading to neglect and distress.
• Medications are frequently delayed or missed entirely, exacerbating patients' health issues.
• The food served is of very low quality, often unrecognizable and unappetizing.
• There have been serious incidents of neglect resulting in injuries and hospital visits.
• Staff do not adequately communicate with families about patient care or progress.
• The administration fails to provide sufficient medical attention for patients with complex needs.
• There are complaints of insufficient staff training and a lack of compassion in care delivery.
• Facilities appear more focused on profit than on providing proper care for residents.

Review

The Laurels of Norworth has garnered a myriad of negative reviews from families who have entrusted the facility with the care of their loved ones. A consistent theme emerges: inadequate staffing, neglectful practices, and an overall lack of compassion and professionalism seem to overshadow any moments of individual care that some staff members may provide. While some nurses like Melissa, Margaret, and Paul have been praised for their attention and kindness, these isolated commendations starkly contrast with the distressing experiences shared by numerous families.

Many reviewers express grave concern about the facility's physical environment and operational standards. Complaints highlight a courtyard in disrepair, poorly maintained rooms, bathrooms infested with unpleasant odors due to improper cleaning, and a general atmosphere reminiscent of prison conditions rather than a nurturing rehabilitation space. One family recounted a harrowing experience where their mother was left sitting in her own urine for over an hour after calling for help. Such incidents raise ominous questions about the responsiveness of staff during critical moments.

Medications appear to be another significant area of concern; many families reported delays or outright failures in receiving essential treatments on time. Patients suffering from severe pain conditions were left waiting hours for pain relief—an especially cruel circumstance noted multiple times across different reviews. This negligence can lead to devastating consequences; one reviewer detailed how their loved one experienced serious health complications after being neglected during a fall while waiting for assistance.

Furthermore, there are alarming instances describing how basic hygiene practices were overlooked. Several family members mentioned that their loved ones were left in unsanitary conditions with inadequate attention to personal care needs. Reports included patients sitting in soiled clothing for extended periods while staff shortages hindered timely interventions. Such systemic issues not only compromise individual dignity but pose serious health risks as well.

The management at The Laurels has faced criticism for failing to implement effective communication protocols between nursing staff and medical personnel. Multiple reviews recount mishaps such as incorrect medication delivery and major misinformation regarding patients' medical histories—an oversight that could have dire consequences when treating vulnerable individuals with complex health issues. The apparent disconnect among healthcare providers raises further concerns about the facility’s administrative capabilities and overall patient safety protocols.

Despite the troubling feedback from many families regarding care quality and management practices at The Laurels of Norworth, some have remarked on sporadic positive interactions with compassionate staff members. However, this dichotomy leaves prospective residents wary, suggesting that while there may be pockets of dedicated caregivers within the organization, systemic faults undermine any potential benefits these individuals could provide.

In conclusion, those seeking long-term nursing care for themselves or loved ones should tread carefully when considering The Laurels of Norworth as an option. With overwhelming reports indicating stark deficiencies in patient care—from neglectful treatment protocols to unmet fundamental personal hygiene needs—it is crucial that families explore all alternatives before making such a consequential decision concerning vulnerable family members’ well-being.

Pharmacies

• CVS Pharmacy (0.8 miles)
• SBH Medical Compounding Pharmacy (1.2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)

Physicians

• Worthington Family Physicians (1.1 miles)
• The Millhon Clinic (1.5 miles)
• Midwest Allergy Asthma and Immunology (1.6 miles)
• Ohio ENT Surgeons (3.1 miles)
• Central Ohio Primary Care (3.2 miles)
• Conci (3.3 miles)
• Jasonway Internal Medicine (3.4 miles)

Parks

• Flint Park (1.7 miles)
• Antrim Park (2.1 miles)
• Sharon Woods Metro Park (3.2 miles)
• Highbanks Metro Park (3.4 miles)
• Metzger Park (3.4 miles)
• Whetstone Park / Park of Roses (4.3 miles)
• Carriage Place Park (4.7 miles)

Restaurants

• The Volleypark (2.5 miles)
• Waffle House (3 miles)
• Firebirds Wood Fired Grill (3 miles)
• Chick-Fil-A (3 miles)
• Olive Garden (3.1 miles)
• Chuy's (3.2 miles)
• Shake Shack (3.2 miles)

Cafes

• Crimson Cup (3.4 miles)
• Starbucks (4 miles)
• Tim Hortons (4.1 miles)
• Starbucks (4.6 miles)
• Panera Bread (4.7 miles)
• Kona Craft Kitchen (5 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (3.7 miles)
• Ohio Health (5.2 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (3.7 miles)

Places of Worship

• St Andrew Church (5.2 miles)