Our Family Home at Northigh Drive

Pros

• The staff at Our Family Home are described as attentive, friendly, and genuinely caring about the residents' well-being.
• Residents enjoy a comfortable and clean environment that fosters autonomy and dignity.
• Families appreciate the excellent communication and support they receive regarding their loved one's care.
• Many reviews highlight the amazing home-cooked food, contributing to resident satisfaction.
• The community is praised for creating a warm, family-like atmosphere that benefits both residents and their families.
• Reviewers express confidence in the safety and quality of care provided to their loved ones at Our Family Home.
• The unique approach to senior care offered by Our Family Home is recognized as refreshing in comparison to corporate facilities.

Cons

• The care provided at Our Family Home was very overpriced, and the staff was inattentive to residents' needs.
• Communication attempts with the staff were perceived as complaints rather than concerns, leading to frustration from family members.
• A loved one sustained an injury within the first month of residency, indicating a lack of proper care and oversight.
• The facility did not meet expectations, and there were many other families expressing similar dissatisfaction.
• Residents were unhappy despite promises made by the facility regarding their care.
• Some family members felt that there are better options available that offer more reasonable pricing.

Review

The experience of families with Our Family Home reflects a complex landscape of care, companionship, and consideration for residents suffering from dementia-related conditions such as Alzheimer's disease. The reviews showcase a dichotomy in experiences, revealing both commendable interactions and significant concerns regarding the quality of care provided.

On one hand, many reviewers express profound satisfaction with the environment fostered at Our Family Home. Families describe it as a nurturing and compassionate space where staff members are not only friendly but also involved in the day-to-day needs of the residents. Several comments highlight how staff ensure that their loved ones receive attention, maintaining open lines of communication about their health and progress. This approach resonates particularly well with families, who appreciate feeling supported through such an often challenging journey. Many reviewers have noted how the home cooked meals have been appreciated by residents, with specific requests like fresh fruit being acknowledged and acted upon promptly.

In stark contrast to this positive narrative are voices that raise serious concerns about the quality of care at Our Family Home. One reviewer described their loved one's injury within the first month of residence as alarming and indicative of inattentiveness among staff members. Efforts to communicate these issues were reportedly met with defensiveness rather than constructive dialogue, leading to feelings of frustration and disappointment among family members. The dissatisfaction extended beyond individual complaints; other residents’ families shared similar grievances regarding unmet expectations from what was promised during initial discussions about care services.

Compounding these mixed feelings is the issue of pricing; some reviews label the cost—for instance, $255 per day—as excessive relative to the level of care provided. The expectation set by families upon choosing this facility seemed misaligned with their lived experiences once residency began. It becomes clear that while some find value in what is offered—citing clean facilities and attentive staff—others feel that they could secure more reasonable options without sacrificing care quality elsewhere.

Despite these criticisms, there are consistent affirmations from several caregivers who laud Our Family Home's unique approach to eldercare within its community setting. They appreciate it as an alternative to larger corporate facilities often found in a saturated market like Columbus. The emphasis on creating a "family atmosphere" for residents appears to be central to our understanding of its allure for many families seeking specialized Alzheimer’s support.

Moreover, there are numerous testimonies emphasizing how Our Family Home succeeds in providing autonomy and dignity for its residents—a vital aspect highlighted by those who advocate for person-centered care models. Families report that their loved ones enjoy substantial freedoms while living there, accompanied by attentive support from caring staff members who go above and beyond in ensuring safety and happiness for all residents.

Ultimately, while reviews paint a picture filled with heartfelt endorsements alongside candid warnings—an indicator that user experiences can vary significantly—the overarching sentiment reflects an ongoing conversation about best practices in elder care and what truly constitutes value within this space. For families navigating difficult decisions concerning long-term senior care options, weighing personal testimonials against these divergent experiences will be crucial in determining which home aligns best with their loved one's needs—and indeed their own expectations—for compassionate caregiving services moving forward.

This part of Worthington, Ohio is a convenient and well-equipped area for senior living. With several pharmacies in close proximity, such as SBH Medical Compounding Pharmacy and CVS, access to medication and healthcare services is easily accessible. There are also reputable physician offices nearby, including Worthington Family Physicians and Midwest Allergy Asthma and Immunology, ensuring quality medical care within a short distance. The abundance of parks like Flint Park and Antrim Park offer opportunities for outdoor recreation and relaxation. Additionally, there are a variety of dining options available such as Firebirds Wood Fired Grill and Olive Garden for enjoyable meals out. For those seeking spiritual fulfillment, Westerville Christian Church is located just a short drive away. Overall, this part of Worthington provides a peaceful and convenient environment with essential amenities for senior residents to enjoy a comfortable lifestyle.

Pharmacies

• SBH Medical Compounding Pharmacy (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)

Physicians

• Worthington Family Physicians (1.2 miles)
• Midwest Allergy Asthma and Immunology (1.4 miles)
• The Millhon Clinic (1.5 miles)
• Conci (3 miles)
• Ohio ENT Surgeons (3.4 miles)
• Central Ohio Primary Care (3.5 miles)
• Jasonway Internal Medicine (3.6 miles)

Parks

• Flint Park (1.5 miles)
• Antrim Park (2.4 miles)
• Sharon Woods Metro Park (3 miles)
• Metzger Park (3.1 miles)
• Highbanks Metro Park (3.2 miles)
• Whetstone Park / Park of Roses (4.5 miles)
• Carriage Place Park (4.9 miles)

Restaurants

• The Volleypark (2.5 miles)
• Waffle House (2.7 miles)
• Firebirds Wood Fired Grill (2.7 miles)
• Chick-Fil-A (2.7 miles)
• Olive Garden (2.8 miles)
• Chuy's (2.9 miles)
• Shake Shack (2.9 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (3.5 miles)
• Ohio Health (5.4 miles)

Cafes

• Crimson Cup (3.6 miles)
• Starbucks (3.7 miles)
• Tim Hortons (4.3 miles)
• Starbucks (4.3 miles)
• Panera Bread (4.5 miles)
• Kona Craft Kitchen (5.2 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (4 miles)

Places of Worship

• Westerville Christian Church (5.3 miles)