Continuing Healthcare at The Ridge in Mineral Ridge, OH

Pros

• The staff is amazing.
• It is a very good facility for loved ones.
• The Behavioral Health Unit is praised for its large windows, spacious rooms, and bright, clean environment.
• The activity department is phenomenal and the staff is friendly.
• The grandmother's care was very satisfactory.
• The facility is consistently clean and organized, with helpful, courteous, and attentive staff.

Cons

• The reviewer asserts that the facility did not deserve a five-star review because the father was transported there for physical therapy but never received it and passed away soon after.
• The reviewer questions whether the facility cares more about money than residents.
• The reviewer describes the facility as disgusting, with understaffed staff who knew nothing about feeding tubes and keeping patients upright.
• The reviewer states the facility is filthy, with dirty floors, stained ceiling tiles, and nearly an hour to respond to call lights.
• The reviewer says those in charge should be embarrassed.
• The reviewer portrays the operation as money-driven, accusing embezzlement and suggesting it should be closed or investigated.
• The reviewer notes that although public spaces appear fair, the rooms are not well maintained and cleanliness could be improved, with staff overwhelmed.
• The reviewer says the care was terrible and that the father died due to lack of adequate care.
• The reviewer claims some staff are rude and lack patience.
• The reviewer accuses staff of lying about meals, changing medications without consent, and notes that the owners only care about money.

Review

Continuing Healthcare at The Ridge in Mineral Ridge is best suited for families that prioritize a bright, approachable environment and front-line staff that respond well to questions and social engagement, with an eye toward short-term rehab or steady, activity-driven care. The Behavioral Health Unit has drawn praise for a calmer atmosphere, clean lines, and ample daylight, which can be appealing for residents who benefit from a less clinical feel and structured social programming. This community can work for residents who can tolerate some variability in staffing and care depending on shifts, and for families willing to be active advocates to keep care on track. For those needing intensive, physician-led, high-acuity supervision or specialized memory care, alternatives should be strongly considered.

On the plus side, several reviewers highlight accessible, friendly frontline staff and a generally clean public environment. Families with loved ones who respond well to daily interaction and routine activities report meaningful engagement and a sense of safety during visits. The facility is described as suitable for short-term therapy and for long-term living when care needs are manageable and well-supported by attentive aides. The activity program is repeatedly called out as a strong point, and there are anecdotes of positive experiences with individual staff members who go the extra mile. In short, this campus can feel hospitable and livable when operations align with residents' everyday needs.

The most significant red flags cluster around staffing levels, consistency, and clinical oversight. Several families describe long waits for assistance, delayed response to call lights, and rooms or common spaces that feel neglected or poorly maintained. There are repeated accusations of care gaps, including lapses in routine hygiene, timing for meals, and attention to medical conditions. A number of reviews also allege disrespectful treatment, abrupt changes in medication, and management more focused on reputation or finances than on residents' daily well-being. Taken together, these patterns paint a picture of a facility where care quality can be highly variable and sometimes dangerously so.

Those pros and cons coexist in a way that makes the decision highly dependent on the family's capacity to supervise and intervene. When front-line staff are empowered and available, families can see real benefits in engagement, social activities, and timely rehab support. However, the structural issues - staffing shortages, inconsistent care, and questions about accountability - undercut reliability and threaten safety, especially for residents with complex medical histories or dementia. For families with a loved one who requires steady, hands-on oversight and a predictable care routine, these gaps are a compelling reason to look at other options first.

Explicitly, consider alternatives if the priority is consistent clinical care, rapid response to needs, and clear, transparent communication with families. This is particularly true for residents with high-stakes medical needs, post-acute recovery, or advanced cognitive impairment where lapses can have serious consequences. If choosing this campus, prepare for a strong "advocate on site" approach: require detailed care plans, daily progress notes, prompt nurse availability, and a clear escalation pathway. In settings where management is perceived as prioritizing finances over residents, that vigilance becomes non-negotiable.

Ultimately, the decision hinges on risk tolerance and the level of oversight a family can provide. The Ridge offers genuine warmth in parts of the staff and a friendly, welcoming environment that can support meaningful activity and companionship. But the history of care concerns cannot be ignored. Families should tour thoroughly, ask pointed questions about staffing patterns, review recent state inspections, and speak with current residents or families about day-to-day responsiveness. If those checks raise confidence, it can be a workable choice; if not, it's prudent to continue the search for a facility with steadier clinical reliability and a more consistently respectful care culture.

Mineral Ridge, Ohio is a peaceful and convenient area for senior living, with a variety of amenities nearby. You will find quality healthcare options at Morrow County Hospital and OhioHealth Grady Memorial Hospital, as well as several pharmacies and physicians' offices within a short distance. In addition, there are various dining establishments such as Taco Bell, McDonald's, and Bob Evans for your convenience. Places of worship like Crossroads Church of the Nazarene and Harmony Baptist Church provide spiritual support, while cafes like Starbucks and Panera Bread offer a cozy environment for socializing with friends. If you enjoy nature, Gleason Family Nature Reserve and Carson Farms Park are great places to relax and enjoy the outdoors. Overall, Mineral Ridge offers a comfortable and accessible living environment for seniors looking to reside in this charming community.

Hospitals

• Morrow County Hospital (4.9 miles)
• OhioHealth Grady Memorial Hospital (12.3 miles)
• Talco Asphalt & Sealing (12.5 miles)

Pharmacies

• Essentra Pharmacy (4.9 miles)
• Yourx Store (5.2 miles)
• Kroger Pharmacy (9.5 miles)
• Discount Drug Mart (9.6 miles)
• Rite Aid (9.7 miles)
• CVS Pharmacy (12.1 miles)
• CVS Pharmacy (12.1 miles)

Physicians

• OhioHealth Physician Group Primary Care (4.9 miles)
• Musgrave Orthodontics (9.4 miles)
• Heartbeat New Life Prenatal Center (9.6 miles)
• Mohiuddin Ghazi, MD - MCH Primary Care Mt. Gilead (9.6 miles)
• Heartbeat Of Morrow County (9.6 miles)
• Heart Specialists of Ohio (9.6 miles)
• Mch Primary Care Baker St (9.8 miles)

Restaurants

• Taco Bell (4.9 miles)
• Corner Cones (5.2 miles)
• Henmick Farm & Brewery (6.2 miles)
• McDonald's (9.6 miles)
• Lacabanita Restuarant (9.9 miles)
• Bob Evans (10.4 miles)
• Waffle House (10.5 miles)

Places of Worship

• Crossroads Church of the Nazarene (5.4 miles)
• Cardington Church of the Nazarene (5.6 miles)
• First United Methodist Church (5.7 miles)
• Harmony Baptist Church (7.9 miles)
• Mount Gilead Exempted Village SD (10.3 miles)
• Saint Barnabas The Apostle Antiochian Orthodox Church (10.4 miles)
• Marion Salem United Methodist Church (10.4 miles)

Cafes

• Starbucks (10.4 miles)
• Panera Bread (10.5 miles)
• Eva's Italian Gelato Cafe (11.7 miles)
• Tim Hortons (12.2 miles)

Parks

• Gleason Family Nature Reserve (11.5 miles)
• Carson Farms Park (13.3 miles)
• Veterans Park Splash Pad (14 miles)

Transportation

• Marske Aircraft (14.3 miles)