Continuing Healthcare at The Ridge in Mineral Ridge, OH

Pros

• The staff are amazing.
• The facility is very good for loved ones.
• Front line staff are friendly and helpful.
• It is a great place for short-term therapy or long-term care, with friendly staff and a phenomenal activity department.
• The Behavioral Health Unit offers large windows, spacious rooms, and a bright courtyard with trees and plants.
• The care is excellent and the staff are wonderful, putting loved ones in good hands.
• The facility is consistently clean and organized, with a pleasant, odor-free environment.

Cons

• The management doesn’t care about residents, and problems take forever to get solved.
• The staff pass the buck and no one takes charge when issues arise.
• The staff took the reviewer’s personal belongings and left them without a wallet or checkbook, and they pretended not to know when contacted.
• A patient was kept in bed for 30 days, a privacy invasion occurred during a dry check, the patient was bathed only four times, and the food was terrible.
• The facility transported the reviewer’s father for physical therapy but he didn’t receive it, and he died soon after; it’s questioned whether care or money was the priority.
• The facility is disgusting, severely understaffed, and staff lack knowledge about feeding tubes and keeping patients upright; the owners should not be allowed to own healthcare facilities.
• The staff are rude and have no patience.
• The facility lied about meals, medications were switched without consent, and the nurses were mean; the owners care only about money.
• It took more than 15 minutes for nurses to respond to a call; staff apparently only care about money.
• There was no response when the family asked the director of nursing about care.
• The rooms were not maintained to expected standards and cleanliness is lacking; staff appear overwhelmed.
• The facility showed little respect for residents and families, and post-surgery care was delayed due to missing orders.
• The care contributed to a patient’s death after multiple strokes because staff failed to recognize the symptoms promptly.

Review

Continuing Healthcare at The Ridge in Mineral Ridge is best suited for families seeking post-acute rehab or long-term nursing care who can actively supervise care and press for clear accountability, while still valuing a generally pleasant, clean environment. Frontline caregivers and therapy teams surface as a real strength in many on-the-ground interactions, and a resident can benefit when staff are attentive and able to coordinate activities. However, this positive potential rests heavily on the unit, the shift, and the capacity of facility leadership to translate those efforts into consistently reliable care over time.

Those who should consider alternatives are families prioritizing dependable administrative oversight, rapid problem resolution, and transparent governance. The volume of troubling reports points to a pattern where management may not take charge when problems arise, and where delays, miscommunications, or understaffing undermine daily safety and comfort. Prospective residents with complex medical needs or high safety requirements should demand rigorous medical supervision, clear care plans, and verifiable accountability. For households wary of financial ambiguity or belongings getting misplaced, stronger controls elsewhere are advisable.

On the pro side, many reviews highlight compassionate, helpful frontline staff who respond to residents with kindness and professionalism, even when resources are stretched. The best feedback mentions dedicated aides and a capable therapy team that can support mobility and recovery in appropriate circumstances. In several visits, the facility’s public areas and certain units are described as clean and well-maintained, with spaces that feel brighter and more navigable than typical nursing environments. For families able to maintain a hands-on role, visiting, asking questions, and reviewing daily routines, these strengths can translate into meaningful, positive experiences for a resident willing to engage with the care process.

Yet the most persistent drawbacks revolve around leadership and staffing, and those are not easily offset by pleasant interpersonal moments on the floor. Reports consistently describe a lack of timely responsiveness, a culture where problems are not promptly escalated or resolved, and situations where basic needs, bathing, feeding, or monitoring, are inconsistently addressed. Some families recount traumatic lapses in medical oversight or care decisions, including medications and emergency responses, with alarming consequences. The facility also faces vehement criticism about financial transparency and the perception that money concerns overshadow patient welfare, a dynamic that erodes trust and raises questions about long-term suitability for even moderate stays.

In weighing the positives against the negatives, the strong frontline care and cleaner environments offer limited insulation from the core concerns about governance and safety. The reality is that well-meaning staff cannot fully compensate for systemic gaps in leadership, staffing adequacy, and the consistency of medical and daily living support. Families must assess whether a reliable administrator, a predictable staffing pattern, and a transparent, proactive approach to family communication are demonstrably in place, not just promised. A practical approach is to scrutinize recent state inspection outcomes, talk with multiple shifts of staff, and observe how quickly a call light is answered and how care plans are updated in response to changes in condition.

For families moving forward, the recommended path is deliberate and evidence-based: demand a meeting with the administrator and director of nursing before any commitment, and insist on transparent staffing data, current care plans, and a detailed escalation process. Request to see regular housekeeping and maintenance logs, and ask for verifiable examples of timely response to concerns over the past few weeks. If a resident’s needs include high-stakes medical management or strict safety routines, or if peace of mind about governance is non-negotiable, pursuing other local options with stronger track records in oversight and outcomes is prudent. The Ridge has the potential to work in the right circumstances, but it requires vigilant involvement from families and a clear, demonstrated commitment from leadership to translate frontline care into consistently safe, respectful, and dignified living.

Mineral Ridge, Ohio is a peaceful and convenient area for senior living, with a variety of amenities nearby. You will find quality healthcare options at Morrow County Hospital and OhioHealth Grady Memorial Hospital, as well as several pharmacies and physicians' offices within a short distance. In addition, there are various dining establishments such as Taco Bell, McDonald's, and Bob Evans for your convenience. Places of worship like Crossroads Church of the Nazarene and Harmony Baptist Church provide spiritual support, while cafes like Starbucks and Panera Bread offer a cozy environment for socializing with friends. If you enjoy nature, Gleason Family Nature Reserve and Carson Farms Park are great places to relax and enjoy the outdoors. Overall, Mineral Ridge offers a comfortable and accessible living environment for seniors looking to reside in this charming community.

Hospitals

• Morrow County Hospital (4.9 miles)
• OhioHealth Grady Memorial Hospital (12.3 miles)
• Talco Asphalt & Sealing (12.5 miles)

Pharmacies

• Essentra Pharmacy (4.9 miles)
• Yourx Store (5.2 miles)
• Kroger Pharmacy (9.5 miles)
• Discount Drug Mart (9.6 miles)
• Rite Aid (9.7 miles)
• CVS Pharmacy (12.1 miles)
• CVS Pharmacy (12.1 miles)

Physicians

• OhioHealth Physician Group Primary Care (4.9 miles)
• Musgrave Orthodontics (9.4 miles)
• Heartbeat New Life Prenatal Center (9.6 miles)
• Mohiuddin Ghazi, MD - MCH Primary Care Mt. Gilead (9.6 miles)
• Heartbeat Of Morrow County (9.6 miles)
• Heart Specialists of Ohio (9.6 miles)
• Mch Primary Care Baker St (9.8 miles)

Restaurants

• Taco Bell (4.9 miles)
• Corner Cones (5.2 miles)
• Henmick Farm & Brewery (6.2 miles)
• McDonald's (9.6 miles)
• Lacabanita Restuarant (9.9 miles)
• Bob Evans (10.4 miles)
• Waffle House (10.5 miles)

Places of Worship

• Crossroads Church of the Nazarene (5.4 miles)
• Cardington Church of the Nazarene (5.6 miles)
• First United Methodist Church (5.7 miles)
• Harmony Baptist Church (7.9 miles)
• Mount Gilead Exempted Village SD (10.3 miles)
• Saint Barnabas The Apostle Antiochian Orthodox Church (10.4 miles)
• Marion Salem United Methodist Church (10.4 miles)

Cafes

• Starbucks (10.4 miles)
• Panera Bread (10.5 miles)
• Eva's Italian Gelato Cafe (11.7 miles)
• Tim Hortons (12.2 miles)

Parks

• Gleason Family Nature Reserve (11.5 miles)
• Carson Farms Park (13.3 miles)
• Veterans Park Splash Pad (14 miles)

Transportation

• Marske Aircraft (14.3 miles)