Woodside Village Care Center

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  • Interior

    A well-furnished hospital room with a bed, bedside table, and a chair.

  • Outdoors

    A serene park scene with trees under a clear blue sky.

  • Decor

    A cozy dining room with a table set, decorated with flowers and surrounded by dark leather chairs. A china cabinet is in the corner, and a lamp provides warm lighting.

  • Building

    A brick building with a columned entrance and outdoor seating.

  • Trees

    A serene view of a building along a tree-lined road under a clear blue sky.

  • Landscaping

    Entrance sign for Woodside Village, a residential community.

  • Outdoor

    Entrance sign for Woodside Village, a residential community.

Woodside Village Care Center

841 West Marion Road, Mount Gilead, OH 43338

For more information about senior living options: (844) 490-3973

3.3 from 24 reviews
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8

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    Overall Review of Woodside Village Care Center

    Pros

    • pro Staff is great, facility is very clean.
    • pro Physical therapy dept is kind and friendly.
    • pro New renovation looks great.
    • pro Newly remodeled, looks nice.
    • pro There are some good aides and housekeepers.
    • pro A recent change in management and director of nursing has really gone a long way.

    Cons

    • pro It is alleged that there is no video surveillance at all unless the family brings it.
    • pro They claim much goes on behind closed doors, with residents not getting the help they need and nurses yelling, described as unprofessional.
    • pro They state that higher-ups are treated better while housekeepers are treated as nothing more than housekeepers.
    • pro They report neglect when a patient is not helped out of bed after breakfast and ends up without food.
    • pro They describe the facility as reeking of urine and feces.
    • pro They say the food is cold and awful.
    • pro They claim only outside residents get to go outside regularly, while others are kept indoors, breathing a stench.
    • pro They describe the facility as filthy, stinky, and understaffed.
    • pro They recount a relative's death with deplorable treatment and note that housekeeping staff received more care than nurses.
    • pro They mention management communication failures and lawsuits over insurance coverage, calling it unprofessional.
    • pro They conclude that they would not recommend this place to anyone.

    Review

    The collection of experiences shared about this set of care facilities paints a complex picture, with strong feelings on both ends of the spectrum. On one hand, many reviewers emphasize the importance of good, compassionate care and note that when things go right, the staff are attentive, the therapy teams are supportive, and the environment can feel welcoming. Several accounts praise individual members of the team - the aides, the housekeepers, and especially the therapy staff - who are described as kind, patient, and encouraging. Some families highlight recent renovations and a shift in management that made the place feel more like a home, with a warmer atmosphere and improved aesthetics. In these voices, the facility shines in moments of genuine connection, with staff going above and beyond to help residents regain strength, mobility, and a sense of dignity.

    Yet alongside these positive notes, a chorus of concerns reveals ongoing struggles that trouble many families and residents. A persistent thread revolves around cleanliness, odor, and basic daily care. One reviewer describes the facility as smelling of urine, with items and rooms not being attended to regularly, and another notes that a loved one goes days without a shower or fresh clothes. The tension between a clean, orderly environment and the reality of overloaded staff is palpable in several reviews, with complaints about dirty carpets, rooms that feel dark or neglected, and wheelchairs left at doorways that cause discomfort and risk of injury. In these stories, the everyday routine that should sustain comfort and safety appears inconsistent, leaving families anxious about whether their loved ones are being properly cared for.

    Food and nutrition emerge as another critical theme. Some residents report cold, unappealing meals, inconsistent service, and delays that leave them with insufficient nourishment. One account mentions a patient who experienced a significant drop in blood sugar and did not receive timely food, while another describes a window of long wait times with little to no options offered. These food-related concerns are closely tied to broader questions of responsiveness and thoroughness in daily care - whether staff have the time and bandwidth to attend to meals, medications, and personal needs in a timely manner.

    Communication, both within the facility and with families, is repeatedly flagged as a weak spot. A number of reviews describe difficulty coordinating with corporate offices or getting clear answers from administrative staff. There are mentions of directing questions to lawyers and receiving unresolved messages, suggesting a friction between the facility and external parties. Some reviewers recount feeling like they were left in the dark about agreements, billing, and insurance coverage, and a particularly troubling claim describes a loved one being sued over insurance-covered care, with crucial documents left unopened and unresolved. The sense of being out of the loop compounds the stress families already feel when a loved one is in a vulnerable position.

    Management changes add another layer of complexity to the narrative. A portion of the feedback points to turnover in leadership, including the firing of a long-time director of nursing, and rumors about the facility's future, such as suggestions that it might be closing. In several accounts, these shifts are associated with both improvements and new uncertainties - while some reviewers feel that new management has brought a more engaged, caring approach and a fresh remodel, others remain wary, describing a sense of instability that can affect care consistency and staff morale. The juxtaposition of "new management cares a lot" with "no communication among corporate and facility leaders" encapsulates the uneven experience many families describe.

    Location by location, there is noticeable variation in outcomes. Some reviewers celebrate a clean, well-staffed environment where loved ones receive attentive care and the therapy teams help patients regain strength. Others reference a different facility within the same network, where there are serious allegations of neglect, insufficient staffing, and conditions described as unacceptable. The contrast suggests that while improvements may be underway in certain parts of the organization, entrenched problems persist in others, and the quality of care can hinge on which building a resident happens to be in or which shift is on duty.

    Despite the challenges, there is a thread of resilience and gratitude. Several families express appreciation for nurses and aides who showed kindness, for activities staff who contributed to moments of happiness and laughter, and for moments when therapy and nursing staff demonstrated genuine competence and care. A few reviewers note that new renovations and a more home-like feel have made a meaningful difference, and that the overall intention to provide better care is evident in some interactions and outcomes. In those cases, the care team's dedication shines through amid the broader concerns about operations and resources.

    Taken together, the remarks present a facility that is simultaneously capable of delivering compassionate, effective care and hampered by systemic struggles that affect daily life for residents and families. The positive stories remind readers that there are caregivers who remain committed, who maintain a high standard of professionalism, and who foster a sense of dignity during rehabilitation or recovery. The negative experiences, meanwhile, serve as a stark reminder of the work still required to ensure consistent cleanliness, reliable communication, timely meals, and adequate staffing across all units. For families considering this place, the message is clear: observe closely, ask questions about staffing, hygiene, meal service, and billing, and visit at different times to understand how care is delivered on a typical day.

    Features

    Housing

    • 75 resident community capacity 75 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Woodside Village Care Center in Mount Gilead, OH is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment.

    Woodside Village Care Center also provides community operated transportation for easy access to nearby destinations. For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet.

    The dining room offers restaurant-style dining where delicious meals are prepared and served by the staff. Residents also have the option of special dietary restrictions if needed. Moreover, there is a small library for individuals who love reading and a gaming room for recreation.

    The care services at Woodside Village include 24-hour call system and supervision to ensure the safety and security of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available around the clock. Medication management is also provided to ensure proper administration of medications.

    Additionally, Woodside Village Care Center takes into consideration the mental wellness of its residents by offering a mental wellness program. Special dietary restrictions are accommodated to suit individual needs.

    Residents can enjoy various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by concierge services. Transportation arrangements are available both for non-medical purposes and for doctors' appointments.

    Conveniently located near pharmacies, physicians' offices, restaurants, and places of worship, Woodside Village Care Center ensures that residents have easy access to necessary healthcare services as well as opportunities for social engagement within their community.

    Overall, Woodside Village Care Center provides a comfortable assisted living environment with an array of amenities and care services designed to meet the diverse needs of its residents while fostering an active lifestyle.

    Nearby Places of Interest

    Physicians

    • Heart Specialists of Ohio (0.4 miles)
    • Mch Primary Care Baker St (0.4 miles)
    • Heartbeat New Life Prenatal Center (0.4 miles)
    • Mohiuddin Ghazi, MD - MCH Primary Care Mt. Gilead (0.4 miles)
    • Heartbeat Of Morrow County (0.4 miles)
    • Morrow Family Dental/Dr Stojkovic (1.4 miles)
    • Northfield Medical (8.3 miles)

    Pharmacies

    • Kroger Pharmacy (0.5 miles)
    • Rite Aid (0.6 miles)
    • Discount Drug Mart (0.6 miles)
    • Yourx Store (10.6 miles)
    • Essentra Pharmacy (11.9 miles)
    • CVS Pharmacy (12.1 miles)
    • Walmart Pharmacy (12.4 miles)

    Restaurants

    • McDonald's (0.6 miles)
    • Lacabanita Restuarant (1.4 miles)
    • Philomena's Pizzeria (5.6 miles)
    • Wendy's (8.3 miles)
    • Kendra's Place (8.4 miles)
    • McDonald's (8.5 miles)
    • Corner Cones (10.5 miles)

    Places of Worship

    • Mount Gilead Exempted Village SD (1.3 miles)
    • Boundary United Methodist Church (2.7 miles)
    • Cardington Church of the Nazarene (4 miles)
    • First United Methodist Church (4.1 miles)
    • Marion Salem United Methodist Church (6.4 miles)
    • Crossroads Church of the Nazarene (6.4 miles)
    • Harmony Baptist Church (7.7 miles)

    Parks

    • Gleason Family Nature Reserve (10.4 miles)
    • Garfield Park (13.1 miles)
    • McKinnley Park (13.9 miles)

    Hospitals

    • Morrow County Hospital (11.8 miles)
    • Galion Community Hospital (12.2 miles)
    • Galion Community Hospital (12.8 miles)

    Cafes

    • Starbucks (12.1 miles)
    • Panera Bread (12.3 miles)
    • Tim Hortons (13 miles)

    Transportation

    • Alamo (12.2 miles)
    • Marske Aircraft (12.8 miles)
    • U-Haul Neighborhood Dealer (13.4 miles)
    • U-Haul Neighborhood Dealer (13.9 miles)

    Frequently Asked Questions

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