Presidential Center
Save524 James Way, Marion, OH 43302
For more information about senior living options: (844) 490-3973
The cost of residing in the Presidential Center is set at $5,500 per month for a private room, which positions it competitively within the broader market of Union County and the state of Ohio. In comparison, Union County's average monthly rate for similar accommodations is significantly higher at $8,523, indicating a premium pricing strategy often associated with specialized care or amenities that may not be available elsewhere. Conversely, Ohio's statewide average for private rooms stands at a more accessible $4,771 per month. This data illustrates that while the Presidential Center is pricier than the state average, it offers an attractive alternative to the higher costs found within Union County itself. Such insights can help prospective residents and their families make informed decisions based on their financial planning and care preferences.
| Floor plans | Presidential Center | Union County | Ohio |
|---|---|---|---|
| Private | $5,500 | $8,523 | $4,771 |
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This collection of experiences paints a complex picture of a Marion, Ohio rehabilitation and post-acute care facility that goes by Presidential and Presidential Post Acute. Across many accounts, the care the place provides seems to alternate between moments of genuine compassion and troubling episodes of mismanagement, communication breakdowns, and perceived neglect. Some families speak with relief and gratitude about what the staff and therapists were able to accomplish, while others express deep anger and fear about what happened to their loved ones and how they were treated. The result is a widely divergent set of stories that leaves prospective families with a sense that outcomes may depend heavily on who you encounter and when you visit.
A large portion of the feedback centers on communication failures and perceived disrespect or indifference from staff. Several reviews accuse the facility of blocking visits or otherwise restricting access to loved ones, with one account alleging that blockages and visit denials harmed a fianc? in fragile health. Others describe front-desk staff as rude and apathetic, noting difficulty reaching social services by phone and a general sense that administrative channels are unresponsive. In some cases, families report repeated requests for basic care - such as ensuring a patient receives medications on schedule - being ignored or met with hostility, and even claims that medications were withheld as a punitive measure. These pieces of testimony suggest a tension between caregivers and families, amplified by inconsistent responsiveness and a perception that the facility's leadership may be more concerned with insurance constraints than with patient well-being.
There are also explicit, alarming allegations about patient safety and the quality of bedside care. Some reviewers describe frightening episodes in which a patient's condition deteriorated rapidly - loss of motor function and speech within a short window - and claim that nurses did not respond promptly or adequately. Accounts of patients being yelled at by staff, or of other residents being mistreated, contribute to a climate of fear and mistrust. There are reports of mishandled assists during transfers or showers, lost clothing, missing belongings, and even the appearance of double dosing within a short period. Other reviewers recount that when urgent issues were raised (for example, calls to ambulances for worsening symptoms), staff did not take swift action. These claims collectively cast serious doubt on consistent adherence to safety protocols and reliable responsiveness in critical moments.
Beyond personal experiences of neglect and fear, some reviews describe systemic problems such as understaffing and privacy concerns. Several accounts point to not enough aides for the number of patients, resulting in stretched limits on privacy and on the ability to attend to daily needs. The sentiment that "the place is lacking in patient care" is echoed by commentators who contend that staff "don't care whether they do it properly," and that visitors sometimes overhear inappropriate behavior or lapses in judgment. A few narratives include blame directed at management or organizational culture - suggesting that concerns are swept under the rug or not promptly addressed, which adds to the sense that some days feel chaotic and unsupervised.
Interwoven with the critical voices are highly positive testimonials that showcase a very different reality. A number of reviews praise the facility as a premier rehabilitation destination, highlighting 5-star CMS ratings and a strong sense of teamwork and empathy among staff. A recurring theme is that the therapy department is "amazing" and that therapy teams go above and beyond to meet patient needs. Other posts emphasize compassionate care from nurses, the care team's attentiveness, and the clear effort to create a warm, welcoming environment - sometimes noting that the staff members "made it easier" for families to cope with difficult situations. People recount instances of excellent communication, transparent care planning, and substantial attention to the emotional and practical needs of both patients and their families. Still others emphasize comfortable accommodations, remodeled facilities, and a menu with choices, along with examples of activities and social engagement that help residents feel connected.
The tension between these opposing experiences is striking. Some families report that loved ones benefited greatly from the care, with stories of recovered function, improved mood, and grateful appreciation for the staff's kindness and professionalism. Others describe heartbreak, anger, and a sense that the facility's priorities are misaligned with the goal of genuine, person-centered care. A few reviewers who initially expressed strong doubts later offered more favorable perspective, describing improvements or praising particular departments (like the therapy or activities teams) after a patient's condition stabilized. This suggests that experiences may be highly variable and dependent on timing, specific staff interactions, and individual expectations.
In the end, these narratives present a facility that cannot be easily categorized as simply good or bad. For some families, Presidential delivers skilled rehabilitation, compassionate human connection, and a quality environment that supports healing and dignity. For others, serious concerns about safety, communication, staffing, and accessibility eclipse any potential positives, leading to lasting distress and distrust. Anyone considering this facility would do well to gather multiple perspectives, visit with questions in hand, observe how staff interact with residents and families, and probe explicitly about medication administration, visit policies, emergency response procedures, and how they address complaints. The wide range of experiences captured here underscores the importance of firsthand assessment and active involvement by families in the care planning and monitoring process.
The Presidential Center in Marion, OH is a luxurious assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for their entertainment. Community operated transportation is available for those who need assistance getting around, and our computer center provides opportunities to stay connected with loved ones and engage in online activities.
Meals are served in our elegant dining room, offering restaurant-style dining with options to accommodate special dietary restrictions. Our fully furnished apartments feature private bathrooms and kitchenettes, providing residents with a comfortable and independent living space. Housekeeping services are provided to maintain cleanliness and tidiness.
For recreational activities, our community boasts a fitness room, gaming room, small library, and outdoor space for residents to relax and socialize. Scheduled daily activities such as fitness programs, resident-run activities, and planned day trips are organized by our staff.
The Presidential Center also prioritizes the health and well-being of our residents. We have a wellness center where residents can engage in mental wellness programs. Assistance with daily living tasks such as bathing, dressing, transfers, and medication management are available 24/7 through our dedicated care team. Special dietary restrictions are accommodated to support the optimal health of our residents.
Located conveniently near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options; The Presidential Center offers easy access to essential services and amenities within the community.
Experience luxury living combined with exceptional care at The Presidential Center in Marion, OH.
The cost of residing in the Presidential Center is set at $5,500 per month for a private room, which positions it competitively within the broader market of Union County and the state of Ohio. In comparison, Union County's average monthly rate for similar accommodations is significantly higher at $8,523, indicating a premium pricing strategy often associated with specialized care or amenities that may not be available elsewhere. Conversely, Ohio's statewide average for private rooms stands at a more accessible $4,771 per month. This data illustrates that while the Presidential Center is pricier than the state average, it offers an attractive alternative to the higher costs found within Union County itself. Such insights can help prospective residents and their families make informed decisions based on their financial planning and care preferences.
Presidential Center is located at 524 James Way, Marion, OH 43302 in Union County, Ohio
Presidential Center on seniors.fyi includes 5 photos including images showing interior, windows, living room, brick wall, bedroom, painting, dining, architecture, and more.
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