Harmony Trace

Pros

• The tour guides are wonderful and provide an excellent tour experience.
• The staff is friendly and makes the reviewer feel known and welcomed during their frequent visits.
• They really try their best to provide quality care and assistance, although some staff members may be more helpful than others.
• The food, while not fancy, is decently good in quality.
• Despite limited activities due to Covid, the facility makes an effort to provide engaging activities for residents.
• The memory care unit handles the challenge of different stages and capabilities well.
• Although expensive, the personal attention required justifies the cost of care at this facility.
• While there may be delays in answering door bells or emergency calls, overall there are no significant complaints about the staff's responsiveness.
• The beautiful garden and variety of activities contribute to a social environment where residents make friends and have smiling faces.
• Overall, there are no major complaints mentioned, indicating a high level of satisfaction with the facility's services.

Cons

• The tour guides may vary in their level of assistance.
• Visitors are restricted from accessing common areas and joining loved ones in the dining room due to Covid restrictions.
• The food is described as not fancy, although not bad.
• Limited activities are available, especially challenging for memory care residents with varying stages and capabilities.
• The cost of this type of care is expensive, attributed to the high level of personal attention required.
• Some areas like answering doorbells and emergency call buttons can be slow in response.
• The HVAC system is not considered the best, and there are suggestions for improvement in laundry services.

Review

When our family embarked on an in-person tour of the facility, we were immediately impressed by the exceptional tour experience provided. The tour guides we encountered were all wonderful, exuding friendliness and making us feel welcome. They seemed to go above and beyond to ensure that we had a positive experience. In fact, their attentiveness and personalized approach made us feel like they truly knew us even though it was our first visit.

As a frequent visitor to the facility, I have noticed that the staff consistently maintains a friendly and warm atmosphere. Their dedication to providing personalized care is evident, although some members of the staff excel more than others. Due to Covid-19 restrictions, I am currently only allowed in my loved one's room and cannot join them in common areas or the dining room. Nevertheless, I appreciate the measures taken to prioritize safety.

While the food offered at the facility may not be extravagant, it certainly surpasses expectations. It is evident that effort is put into providing nutritious meals for residents. Additionally, despite limitations imposed by current circumstances, activities are organized for residents' enjoyment. This is particularly impressive considering the challenges faced in memory care where each individual may be at different stages with varying capabilities.

It is worth mentioning that this level of care comes with a hefty price tag. However, understanding the personal attention required in this setting justifies its expense. Despite occasional delays in addressing requests such as answering door bells or emergency call buttons, overall satisfaction remains high among residents and their families.

One aspect commended by multiple reviewers is the wide range of activities available to residents within the facility. The presence of a beautiful garden enhances their experience further by providing an inviting outdoor space for relaxation and socialization. Smiling faces greet visitors throughout the premises, indicating that people seem contented with their surroundings.

In conclusion, while there may be minor areas for improvement such as HVAC systems and laundry services, these concerns do not overshadow the positive experiences shared by residents and their families. The facility's dedication to providing personalized care, organizing activities, and creating a warm and friendly environment are highly praised. Visitors have emphasized the exceptional tour experience provided by knowledgeable and welcoming guides. With a range of amenities available and a strong sense of community, the facility stands out among its competitors.

This part of Hilliard, Ohio, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several healthcare options nearby, including internal medicine practices, orthopedic specialists, and a pediatric clinic, residents can easily access medical services. Additionally, there are multiple pharmacies within a short distance for medication needs. Several dining options are available for those looking to enjoy a meal out, ranging from casual fast food options to sit-down restaurants. The proximity to various parks provides opportunities for outdoor recreation and relaxation. Places of worship are also conveniently located for spiritual fulfillment. Overall, this area of Hilliard presents a well-rounded community with essential services and recreational opportunities within reach.

Physicians

• Arlington-Mill Run Internal Medicine (0.1 miles)
• Northwest Family Physicians (0.1 miles)
• Internal Medicine Pediatrics Hilliard (0.1 miles)
• Orthopedic One (0.8 miles)
• Hilliard Pediatrics (0.9 miles)
• OhioHealth Laboratory Services - Hilliard Health Center (1.3 miles)
• Hilliard Family Medicine (1.5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.9 miles)
• Marc's Stores (3 miles)

Restaurants

• Dave & Buster's (0.5 miles)
• Arby's (1.1 miles)
• Rusty Bucket Restaurant and Tavern (1.1 miles)
• Nasty's Sports Bar & Grill (1.5 miles)
• Taco Bell (1.6 miles)
• Wendy's (1.8 miles)
• McDonald's (2.6 miles)

Parks

• Quarry Trails Metro Park (1.4 miles)
• Thompson Park (2.4 miles)
• Hilliard Municipal Park (3 miles)
• Carriage Place Park (3.1 miles)
• Homestead Park (4.1 miles)
• Whetstone Park / Park of Roses (5 miles)
• Antrim Park (5.3 miles)

Places of Worship

• Scioto Ridge United Methodist Church (1.5 miles)
• Saint Brendan Catholic Church (1.8 miles)
• St Andrew Church (2.5 miles)
• St Christopher Church (4.5 miles)

Cafes

• Starbucks (3.5 miles)
• Panera Bread (3.7 miles)
• Starbucks (4.3 miles)
• Starbucks (5.2 miles)
• Crimson Cup (5.2 miles)
• Kona Craft Kitchen (5.3 miles)

Theaters

• AMC Starplex Columbus 10 (3.6 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (3.8 miles)

Hospitals

• Ohio Health (4.5 miles)
• OSU Harding Hospital (5.3 miles)
• Richard M Ross Heart Hospital (5.4 miles)