Mill Run Rehabilitation Center

Pros

• The care received at Mill Run for residents is described as excellent, with staff providing a home-like environment rather than just a place to stay.
• Residents appreciate the friendly and professional demeanor of the staff, who are always responsive to questions and concerns.
• The dining experience at Mill Run is highly regarded, with many residents describing the food as the best they've ever had.
• There are numerous activities available for residents, including themed events and exercise programs, ensuring that there is always something to do.
• Cleanliness and maintenance standards at Mill Run are consistently praised by residents and their families.
• The therapy services provided are effective and tailored to individual needs, contributing significantly to residents' recovery processes.
• Overall experiences shared by family members indicate that their loved ones were treated with dignity, respect, and compassion throughout their stay at Mill Run.

Cons

• The care received at Mill Run was poor, with reports of neglect and slow response times to calls for assistance.
• One resident experienced a lack of attention, as they were found soiled and left in a wheelchair for an extended period.
• There were complaints about insufficient staff and inadequate attention to personal hygiene and medication management.
• A family member noted that their mother was not properly monitored, resulting in missed medication doses.
• Although the rooms were initially attractive, they reported issues with cleanliness and maintenance upon moving in.
• Another review highlighted a long response time for needs being met, leading to frustration with care quality.
• One individual described the staff's oversight of residents’ needs as concerning, particularly regarding a lack of supervision during critical moments.

Review

Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living has garnered a mix of positive and negative feedback from families and residents alike. Many reviewers praise the facility for its welcoming environment and high standards of care, while others express serious concerns regarding responsiveness and overall management of care. The experiences shared highlight various aspects of life in the facility, ranging from its staff's friendliness to issues with cleanliness and timely assistance.

The reviews reflect a clear appreciation for the home-like atmosphere that Mill Run provides. Several family members noted how their loved ones quickly adapted to life there, describing it not just as a place for residents to stay but as an actual home where they felt secure and cared for. Residents have access to various activities and amenities, such as bingo games, themed luncheons, exercise programs, and even music therapy tailored specifically for those suffering from conditions like Alzheimer's disease. This vibrant activity schedule appears to enhance the quality of life significantly for many residents.

Food quality emerged as another notable theme in the reviews. Most people commented positively on the meals served at Mill Run, with some saying that even picky eaters found something to enjoy on the menu. One resident expressed satisfaction with having options available through an extensive bistro menu when standard meal choices did not appeal. However, while food ratings were generally favorable, there were isolated mentions of individual preferences not being adequately accommodated.

Despite these commendable aspects, several negative experiences painted a starkly different picture of Mill Run’s operations. Some residents reported instances of neglect or slow responses to urgent needs such as bathroom assistance or timely medication administration. A family member recounted an alarming experience where their mother went unnoticed after falling until discovered later; this raised questions about staffing levels and attentiveness within the facility's care team. Such experiences have led some reviewers to assert that improvements are needed in both staffing adequacy and response times.

Cleanliness was another area that received mixed reviews; while one reviewer praised daily cleaning protocols as superior compared to other facilities visited, another family noted maintenance issues that detracted from their mother's living conditions during her stay. Specific concerns included dirty floors and broken fixtures left unaddressed even after multiple requests for repairs—issues that can significantly impact residents’ comfort during what is often already a challenging time in their lives.

Moreover, positive comments acknowledged particular staff members who made substantial efforts in providing personalized care; assistants regularly checked on residents' needs even if they were busy helping someone else at the time. Reviewers frequently described interactions with staff as warm and compassionate—an important aspect when considering long-term placements within assisted living facilities where emotional support is integral.

In conclusion, it is evident that Mill Run Rehabilitation Center offers invaluable services alongside considerable room for improvement based on user experiences shared in these reviews. While most families feel reassured by their loved ones’ care and appreciate both the social environment fostered within its walls and staff professionalism displayed daily, critical feedback underscores areas requiring attention: more prompt responses to calls, heightened cleanliness standards on all fronts, particularly during transitions between new occupants or after assessments. Balancing these dual narratives around Mill Run serves as a reminder of both triumphs achieved within elder care settings along with ongoing challenges faced by caregivers striving tirelessly amid complex demands.

Physicians

• Northwest Family Physicians (0.4 miles)
• Arlington-Mill Run Internal Medicine (0.5 miles)
• Internal Medicine Pediatrics Hilliard (0.5 miles)
• Orthopedic One (1 miles)
• Hilliard Pediatrics (1.2 miles)
• OhioHealth Laboratory Services - Hilliard Health Center (1.2 miles)
• Hilliard Family Medicine (1.4 miles)

Restaurants

• Dave & Buster's (0.4 miles)
• Rusty Bucket Restaurant and Tavern (1 miles)
• Nasty's Sports Bar & Grill (1.1 miles)
• Taco Bell (1.4 miles)
• Wendy's (1.5 miles)
• Arby's (1.5 miles)
• McDonald's (2.3 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.3 miles)
• Walgreens (3 miles)
• Walmart Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Quarry Trails Metro Park (1.2 miles)
• Hilliard Municipal Park (2.7 miles)
• Thompson Park (2.8 miles)
• Carriage Place Park (3.5 miles)
• Homestead Park (4 miles)
• Whetstone Park / Park of Roses (5.4 miles)

Places of Worship

• Scioto Ridge United Methodist Church (1.9 miles)
• Saint Brendan Catholic Church (2.2 miles)
• St Andrew Church (2.9 miles)
• St Christopher Church (4.6 miles)

Theaters

• AMC Starplex Columbus 10 (3.2 miles)

Cafes

• Panera Bread (3.3 miles)
• Starbucks (3.8 miles)
• Starbucks (4.4 miles)
• Starbucks (5.3 miles)
• Crimson Cup (5.6 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (4.3 miles)

Hospitals

• Ohio Health (4.8 miles)
• OSU Harding Hospital (5.5 miles)
• Richard M Ross Heart Hospital (5.6 miles)