Bickford of Upper Arlington Costs & Pricing
Bickford of Upper Arlington offers competitive pricing for its residential care options compared to both Franklin County and the broader state of Ohio. The cost of a semi-private room at Bickford is $3,498, which is notably lower than the county average of $4,507, suggesting significant value for this type of accommodation. In contrast, the studio option is priced at $3,954, slightly above the county's average of $3,788 but still reasonably aligned with the overall market in Ohio. Meanwhile, the one-bedroom units are offered at $4,410 - higher than both Franklin County's average of $3,645 and state rates of $3,712. This pricing structure indicates that while Bickford excels in semi-private arrangements, it might be viewed as a premium choice for larger accommodations within both county and statewide contexts.
| Floor plans | Bickford of Upper Arlington | Franklin County | Ohio |
|---|
| Semi-Private | $3,498 | $4,507 | $3,965 |
| Studio | $3,954 | $3,788 | $3,727 |
| 1 Bedroom | $4,410 | $3,645 | $3,712 |
Overall Review of Bickford of Upper Arlington
common
34 reviews mention this
Caring, friendly staff stand out
Residents and families consistently describe the staff as caring, responsive, and attentive.
Across the reviews, families repeatedly say staff members are friendly and genuinely caring, with leadership that stays involved. Multiple residents are described as comfortable, well taken care of, and treated with empathy, including memory care experiences. A smaller number of reviews raise concerns about professionalism, responsiveness, and staffing reliability, but even those cite specific people who residents felt were attentive.
common
16 reviews mention this
Activities keep residents engaged
Residents benefit from a steady mix of activities that encourage participation.
Many reviews highlight activities as a consistent positive, including on-site programs and resident engagement that helps people stay involved. Several comments also describe themed gatherings and group participation, and one review notes activities continuing even during the pandemic. The community also lists day trips and outings, devotional options, and live performances, aligning with the recurring theme that there is something to do.
common
12 reviews mention this
Dining is a mix of highs
Dining earns praise for quality, while a few reviews criticize meal consistency.
Positive reviews describe the food as delicious and home-cooked, with residents and family members enjoying meals and a dining room that feels welcoming. The community offers restaurant-style dining, room service, and special dining programs, which matches the way reviewers talk about meals beyond basic service. A few reviews say the food is poor or that meals can be inconsistent, including concerns about communication around updates.
caveat
8 reviews mention this
Care communication and safety concerns
Some families report problems with communication, responsiveness, and care follow-through.
Several critical reviews focus on gaps in communication, including delays in getting answers and concerns about how issues are handled. A few reviews also mention medication problems, staffing limitations, and inconsistent assistance timing, which affected resident comfort and safety in those accounts. On the care-services side, the community lists help like medication management and incontinence care, so these complaints are mainly about execution and follow-up rather than whether support exists at all.
differentiator
6 reviews mention this
Pricing is below county and state
Pricing is positioned below both county and state ranges across listed unit types.
Reviewers don’t provide detailed price comparisons, but the listing’s pricing ranges are shown as below county and state levels for studio and apartment options. That price positioning can matter if you are comparing multiple communities on overall monthly cost. The listing also includes amenities and dining options that reviewers frequently mention, so cost and daily-life features appear to be aligned.
common
4 reviews mention this
Local conveniences nearby
The community is close to everyday errands and neighborhood destinations.
Several nearby options support day-to-day outings, including pharmacies, restaurants, and healthcare offices within a few miles. Reviews also describe residents getting involved in outings and planned activities, which pairs with having common destinations nearby. If you prefer to visit frequently, the listed nearby places include multiple options for meals, shopping, and medical needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.