Bickford of Upper Arlington
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3500 Riverside Dr., Columbus, OH 43221
For more information about senior living options: (844) 490-3973
Bickford of Upper Arlington offers competitive pricing for its residential care options compared to both Franklin County and the broader state of Ohio. The cost of a semi-private room at Bickford is $3,498, which is notably lower than the county average of $4,507, suggesting significant value for this type of accommodation. In contrast, the studio option is priced at $3,954, slightly above the county's average of $3,788 but still reasonably aligned with the overall market in Ohio. Meanwhile, the one-bedroom units are offered at $4,410 - higher than both Franklin County's average of $3,645 and state rates of $3,712. This pricing structure indicates that while Bickford excels in semi-private arrangements, it might be viewed as a premium choice for larger accommodations within both county and statewide contexts.
| Floor plans | Bickford of Upper Arlington | Franklin County | Ohio |
|---|---|---|---|
| Semi-Private | $3,498 | $4,507 | $3,965 |
| Studio | $3,954 | $3,788 | $3,727 |
| 1 Bedroom | $4,410 | $3,645 | $3,712 |
Bickford of Upper Arlington has the potential to become the care facility of choice for Central Ohio. The facility is very beautiful and clean, with great staff and a great director, and residents clearly enjoy being there. The facility is warm, loving, and nurturing, where everyone treats one another like family. The food at Bickford UA is delicious and home-cooked. The leadership is caring and responsive, and residents' families note the kindness of the staff. The management team and staff are amazing - professional, experienced, kind, warm, compassionate, and dedicated. The team goes above and beyond for their residents. The activities program is fantastic, keeping residents engaged and entertained. The atmosphere is cozy and home-like, making residents feel at home. The new director and staff are amazing and attentive to residents and employees. The community is very family-oriented, and the staff truly care for residents and their families. The facility is beautiful, well-maintained, with nice amenities and views. The memory care staff are attentive and treat residents as if they were family. The staff are friendly, helpful, and consistently demonstrate care for residents.
They describe the management as absolutely terrible, noting only the Kitchen Manager and Director of Nursing show any concern. They say the residents suffer due to the staff's lack of professionalism, empathy, and compassion. They report the facility is not clean and that only one housekeeper serves the entire building. They allege abuse and neglect and say they will file a complaint. They note there was no electronic communication between nurses and staff, leaving a resident without medication for six days. They point out the facility needs significant capital improvements, such as exterior doors that don't lock and peeling baseboards. They claim the meals were terrible, citing an inexperienced chef and the serving of inappropriate or frozen items. They describe the entryway as not having a welcoming feel. They state care declined after ownership changes, with old staff abandoning residents and ongoing concerns about leadership.Bickford of Upper Arlington is best suited for families seeking a warm, home-like senior living experience where residents can stay socially engaged and cared for in a intimate, "family" atmosphere. The setting lends itself to those who value meaningful activities, in-house dining that feels like home cooking, and staff who cultivate personal connections. This community tends to work well for residents who respond to small-scale, community-oriented living with active programing, strong relationships with caregivers, and a leadership team visibly involved in daily life. Memory-care residents can thrive here when the environment is stabilized by consistent coaching and hands-on management.
Those weighing alternatives should recognize that not all reviews align on governance and day-to-day reliability. Families who require ironclad consistency, transparent accountability, and consistently strong administrative presence may want to consider other options. Several critiques point to leadership gaps, inconsistent communication, and episodic staffing challenges, which can translate into gaps in care or once-in-a-while delayed responses. If a care plan hinges on rigorous oversight, predictable routines, and unwavering promptness from admin and nursing leadership, it is prudent to broaden the search or probe current leadership for concrete improvement plans before committing.
On the upside, the pros are substantial and repeatedly reinforced in resident and family feedback. The facility's beauty, cleanliness, and homelike feel create a reassuring backdrop for daily life. Culinary offerings receive frequent praise, with residents and guests noting quality, and the kitchen staff often singled out for delivering thoughtful meals. The activity slate is a standout, featuring engaging programs that keep residents connected to the community and to each other. Families frequently describe staff as compassionate, patient, and genuinely invested in residents' well-being, and several reviews highlight a director who is active and accessible, which markedly enhances trust and communication.
Yet the main cons cannot be ignored. A pattern of management turnover and inconsistent administrative engagement has, at times, left families feeling unheard and residents under-supported. Specific concerns cite delayed medication administration, incomplete documentation, and gaps in routine communication with families. Maintenance and upkeep issues - ranging from aging infrastructure to a staircase of smaller repairs - have also surfaced, contributing to an impression of uneven operational discipline. Billing disputes and miscommunications with corporate or accounting teams have undermined confidence for some families. These factors matter, especially for those comparing facilities where ongoing oversight and financial transparency are critical.
The key to whether the positives outweigh the negatives lies in leadership stability and proactive engagement. When a steady, responsive management team is in place and frontline caregivers are supported with clear expectations, families see better consistency in care, more timely information, and fewer hiccups in daily operations. In those conditions, the community's strengths - its warmth, its strong activities calendar, and its homey ambiance - can deliver a compelling value, turning what could be perceived as gaps into manageable, short-term hurdles. The resident experience then shifts from potential risk to a proven, vibrant lifestyle.
For families actively evaluating options, the prudent move is twofold: verify the current leadership's trajectory and request a concrete accountability plan. Seek specifics on antibiotic and medication workflows, care coordination among nurses and aides, and how billing concerns are resolved. Ask to meet the executive director and family advocate to gauge responsiveness, and request a current tour focused on memory-care dynamics and safety checks. If warmth, community, and a robust activity program are paramount, and there is confidence in stable governance, Bickford of Upper Arlington can be an excellent choice. If unwavering consistency and unambiguous, rapid problem-solving are non-negotiable, it may be wise to explore other communities while keeping Bickford in the running for another look once leadership is demonstrably stabilized.
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Glenn Columbus International Airport (11 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Bickford of Upper Arlington in Columbus, OH is an assisted living community that specializes in Memory Care. Our community offers comfortable and spacious studio apartments for residents.
At Bickford of Upper Arlington, we strive to provide a wide range of amenities to enhance the quality of life for our residents. These amenities include activities on-site, air-conditioning, bath tubs, a beautician on-site, devotional services on-site, a dining room, gardens, ground floor units for easy access, handicap accessible features, indoor and outdoor common areas for socializing and relaxation, a kitchenette in each apartment for convenience, laundry facilities, respite or short term stays offered, transportation and parking options for easy mobility within the community or outside visits, VA Benefits Consultation assistance for eligible veterans, wheelchair accessible showers for safety and comfort, as well as Wi-Fi/high-speed internet connectivity.
Our care services are tailored to meet the specific needs of individuals with memory care requirements. This includes specialized assistance with incontinence care, medication management to ensure timely and accurate administration of medications, and physical therapy to support residents' overall health and well-being.
In terms of dining options at our community, we offer a variety of choices to cater to different dietary needs. Whether it is low/no sodium meals or special diets such as no sugar or vegan/vegetarian preferences - our professional chef ensures delicious and nutritious meals are prepared. Residents can enjoy restaurant-style dining experiences or have their meals served directly in their rooms through room service. We also have special dining programs available.
We believe in promoting an active and engaging lifestyle for our residents. Therefore, we provide a diverse range of activities such as art classes and cooking classes to stimulate creativity and foster social interactions. Day trips and outings allow residents to explore the surrounding area's attractions. Devotional activities on-site ensure spiritual fulfillment while educational speakers/life-long learning opportunities keep minds sharp. We also host happy hours, karaoke sessions, and live dance or theater performances for entertainment. Live musical performances and live well programs further enhance residents' overall well-being. Religious services are available, and we have a visiting chaplain or priest for spiritual guidance. Wine tasting events add a touch of sophistication and enjoyment to our community activities.
In addition to the amenities and activities within our community, Bickford of Upper Arlington benefits from its prime location. With several nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals - residents can easily access various services and enjoy diverse recreational opportunities.
Overall, Bickford of Upper Arlington offers a supportive and engaging assisted living community specifically designed for memory care needs. Our amenities, care services, dining options, activities, and convenient location make it an ideal choice for individuals seeking a high-quality and fulfilling lifestyle.
Located in the charming suburb of Hilliard, Ohio, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living arrangement. With a range of restaurants including familiar chains like Arby's, Wendy's, and Dave & Buster's, as well as options for more upscale dining at Rusty Bucket Restaurant and Tavern or Roosters, there is something to satisfy every palate. Additionally, there are several nearby physicians' offices for easy access to healthcare, pharmacies for medication needs, and hospitals such as Ohio Health and OSU Harding Hospital for any medical emergencies. For recreation and relaxation, seniors can enjoy the natural beauty of Quarry Trails Metro Park or Thompson Park for peaceful walks or picnics. Overall, this neighborhood provides a welcoming environment with essential amenities within close proximity, making it an ideal choice for senior living in Columbus.
Bickford of Upper Arlington offers competitive pricing for its residential care options compared to both Franklin County and the broader state of Ohio. The cost of a semi-private room at Bickford is $3,498, which is notably lower than the county average of $4,507, suggesting significant value for this type of accommodation. In contrast, the studio option is priced at $3,954, slightly above the county's average of $3,788 but still reasonably aligned with the overall market in Ohio. Meanwhile, the one-bedroom units are offered at $4,410 - higher than both Franklin County's average of $3,645 and state rates of $3,712. This pricing structure indicates that while Bickford excels in semi-private arrangements, it might be viewed as a premium choice for larger accommodations within both county and statewide contexts.
Bickford of Upper Arlington offers 1-bedroom apartments and Studio apartments.
Bickford of Upper Arlington is located at 3500 Riverside Dr., Columbus, OH 43221 in Franklin County, Ohio
Bickford of Upper Arlington's incontinence care ensures that residents feel comfortable and dignified, addressing a common challenge faced by individuals with dementia or Alzheimer's, which can often affect their ability to communicate needs. The medication management program is vital for maintaining proper health and well-being, as it provides timely administration of medications while monitoring any changes in condition, minimizing the risk of adverse effects or complications. Additionally, physical therapy is integrated into the care plan to promote mobility and strength, helping residents maintain independence and reduce the risks associated with falls, which can be heightened in those experiencing cognitive decline. Together, these features create a supportive environment tailored to the complex needs of individuals living with memory impairments.
Bickford of Upper Arlington on seniors.fyi includes 12 photos including images showing interior, landscaping, dining, garden, outdoors, chandelier, windows, trees, and more.
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Interior
Outdoors
Decor
Living Room
Trees
Windows
Dining
Bathroom
Lobby
Chandelier
Hardwood Floor
