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4.8 from 22 reviews
5 stars
20
4 stars
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1 stars
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Overall Review of Home Instead - Columbus, OH
differentiator2 reviews mention this
Care happens in the home
Caregivers support seniors with day-to-day help in their own home.
Residents and families describe assistance that ranges from everyday tasks like laundry and dishes to bigger needs such as bathing and transportation. One review also highlights the goal of helping an elderly loved one avoid feeling alone while staying at home.
common8 reviews mention this
Friendly, trusted caregivers
Many reviewers describe caregivers who are kind, trustworthy, and professional.
Across reviews, people emphasize the character of the caregivers, describing them as compassionate and caring. Several mentions also call out professionalism and responsiveness when families are seeking help, and one caregiver review adds that they love working with both clients and coworkers.
common6 reviews mention this
Supportive office and management
Office staff and leadership are portrayed as helpful, compassionate, and knowledgeable.
Multiple reviewers single out the officeâespecially Melissa and Bettyâas being extremely helpful and willing to advise families. Reviews also describe Betty as managing with a listening approach and correcting situations when something needs attention.
common2 reviews mention this
Matching and adapting to needs
Families report the agency works to match caregivers to changing needs.
One review credits the team with adapting to a familyâs needs as they shift over time. Another describes custom-matching and a process of replacing workers when their character or reliability doesnât meet expectations.
caveat2 reviews mention this
Consistency and communication can slip
A couple of reviewers question assignment consistency and communication about changes.
One reviewer reports requesting specific people at all times, then experiencing different workers each visit without notification, describing a stressful service experience. Another review is more measured but still points to variability in standards and the need to remove caregivers after undesirable or untrustworthy behavior is demonstrated.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
John Glenn Columbus International Airport (11 miles away)
Nearby Places of Interest
This part of Columbus, Ohio, offers a convenient and diverse range of amenities suitable for senior living. With a variety of restaurants nearby, such as Arby's, Wendy's, and Dave & Buster's, there are plenty of dining options to choose from. Additionally, the proximity to several parks like Quarry Trails Metro Park and Thompson Park provides opportunities for outdoor recreation and relaxation. There are also multiple physicians' offices and pharmacies in the area, ensuring easy access to healthcare services. For spiritual needs, there are several places of worship nearby. Furthermore, amenities like cafes and theaters offer opportunities for entertainment and socializing. Overall, this part of Columbus offers a well-rounded community with essential services for seniors looking to enjoy a comfortable and vibrant lifestyle.
Restaurants
Arby's (0.6 miles)
Wendy's (1.6 miles)
Dave & Buster's (1.7 miles)
Rusty Bucket Restaurant and Tavern (2.3 miles)
Brassica (2.4 miles)
Nasty's Sports Bar & Grill (2.4 miles)
Roosters (2.8 miles)
Parks
Quarry Trails Metro Park (1.1 miles)
Thompson Park (2 miles)
Carriage Place Park (3.4 miles)
Whetstone Park / Park of Roses (4.1 miles)
Hilliard Municipal Park (4.1 miles)
Antrim Park (5 miles)
Physicians
Arlington-Mill Run Internal Medicine (1.1 miles)
Northwest Family Physicians (1.3 miles)
Internal Medicine Pediatrics Hilliard (1.3 miles)
Orthopedic One (1.9 miles)
Hilliard Pediatrics (2 miles)
OhioHealth Laboratory Services - Hilliard Health Center (2.5 miles)
Hilliard Family Medicine (2.7 miles)
Pharmacies
Walgreens (1.6 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (2.8 miles)
Marc's Stores (2.8 miles)
Kroger Pharmacy (3.1 miles)
CVS Pharmacy (3.1 miles)
Places of Worship
St Andrew Church (1.9 miles)
Scioto Ridge United Methodist Church (2.1 miles)
Saint Brendan Catholic Church (2.5 miles)
St Christopher Church (3.4 miles)
Holy Name Church (4.6 miles)
Cafes
Starbucks (3.1 miles)
Starbucks (4 miles)
Panera Bread (4.1 miles)
Starbucks (4.4 miles)
Crimson Cup (4.5 miles)
Hospitals
Ohio Health (3.5 miles)
OSU Harding Hospital (4.1 miles)
Richard M Ross Heart Hospital (4.2 miles)
Select Specialty Hospital (5 miles)
Theaters
AMC Starplex Columbus 10 (3.9 miles)
Transportation
The Ohio State University Airport at Don Scott Field (OSU) (4 miles)
Home Instead - Columbus, OH on seniors.fyi includes 10 photos including images showing caregiver, outdoors, kitchen, vegetables, reading, coffee station, nursing home, interior, and more.
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