Aberdeen Crossings is an assisted living community in Cleveland, OH.
Information last verified:
399 Bishop Road, Cleveland, OH 44143
For more information about senior living options: (866) 208-4318
4 from 62 reviews
5 stars
40
4 stars
8
3 stars
2
2 stars
1
1 stars
11
Overall Review of Aberdeen Crossings
common49 reviews mention this
Staff kindness is a consistent theme
Residents and families repeatedly describe staff as kind, welcoming, and helpful.
Across the reviews, people come back to the way staff greet them, follow up on questions, and treat residents with respect. Several reviewers single out specific team members for helping with move-in support, maintenance issues, or day-to-day concerns. Even among the more negative experiences, the reviews still focus heavily on staff responsiveness and professionalism.
common18 reviews mention this
The community is kept clean
Many reviewers highlight a clean, well-maintained building.
Multiple reviews describe the facility as clean and well cared for, including comments about the building having no odors and being maintained to a high standard. Some reviewers also mention updates or remodeling needs when they felt the appearance was outdated. In the criticism, poor housekeeping and baseline hygiene are also raised, reinforcing that cleanliness is a key point people notice.
common12 reviews mention this
Activities keep residents social
Residents are described as staying engaged through frequent activities.
Reviewers frequently mention scheduled activities, outings, and community events that help residents stay active and connected. Some reviews cite resident-run or department-led programming and describe moments like themed events that families can join. A few reviews express frustration that residents with mobility needs may not participate as much as they expected, which directly affects the overall activity experience.
caveat12 reviews mention this
Dining receives mixed reactions
Food quality is praised by many, but a notable minority report problems.
Several reviews say meals are nutritious, accommodating, and enjoyable, with some praising the food as a standout. Others describe the food as disgusting, subpar, or difficult to manage—especially for specific dietary preferences. This split suggests dining can vary by resident expectations and individual circumstances.
caveat2 reviews mention this
Care is strong, but staffing concerns appear
Some reviews raise concerns about staffing coverage and follow-through.
A reviewer wishes there were more staff checking in, and another reports limited nursing availability after a certain evening time and delays for advice the next morning. These concerns stand out against other reviews that describe timely medical care and attentive support, but they indicate coverage can feel uneven to some families.
common2 reviews mention this
Nearby dining and parks are close
The location places restaurants, parks, and clinics within a few miles.
Reviews don’t center on nearby places, but the surrounding area includes options for dining, parks, and medical services at nearby distances. That can make it easier for families to run errands or plan casual stops when visiting.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
99 resident community capacity
Types of Care
Assisted Living
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cleveland-Hopkins International (22 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Distefano's Authentic Italian Foods (0.6 miles)
Michael's Bar & Grille (1.5 miles)
Yours Truly Restaurant (2.5 miles)
Raising Cane's Chicken Fingers (2.9 miles)
Five Guys Burgers & Fries (3.1 miles)
Chick-Fil-A (3.2 miles)
Wendy's (3.3 miles)
Parks
Whiteford Park (0.9 miles)
Desan Park (1.8 miles)
North Chagrin Reservation (2.3 miles)
Anderson Field (2.3 miles)
Coulby Park (2.4 miles)
Oakville Road Park (2.5 miles)
Willow Park (3.6 miles)
Pharmacies
CVS Pharmacy (1.5 miles)
Walgreens (1.8 miles)
CVS Pharmacy (1.9 miles)
Discount Drug Mart (1.9 miles)
CVS Pharmacy (2.9 miles)
Walgreens (2.9 miles)
CVS Pharmacy (3 miles)
Physicians
Euclid Medical Plaza (2 miles)
Family Physicians (2.5 miles)
Drs Hill & Thomas Co. (2.6 miles)
Cleveland Clinic - Willoughby Hills Family Health Center (3.1 miles)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
Aberdeen Crossings photos
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Interior
Interior, Windows, Chandelier, and Lobby
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99 resident community capacity
Assisted Living
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Cleveland-Hopkins International (22 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, approachable staff plus engaging activities and good dining
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Medicare Coverage for Assisted Living: An In-Depth Exploration
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs