Aberdeen Crossings in Cleveland, OH

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Aberdeen Crossings

Aberdeen Crossings in Cleveland, OH

399 Bishop Road, Cleveland, OH 44143

For more information about senior living options: (844) 490-3973

3.9 from 51 reviews
5 stars
32
4 stars
6
3 stars
1
2 stars
1
1 stars
11

Assisted Living

Overall Review of Aberdeen Crossings

Pros

  • pro Aberdeen Crossing is described as the perfect fit for loved ones, with Dan Cody noted for extreme compassion.
  • pro Dan's compassion and persistent follow-up lead families to highly recommend Aberdeen Crossing.
  • pro The facility is described as great, with warm and caring staff.
  • pro From the moment of entry, the environment is warm, clean, and inviting, with engaging activities that keep residents active and social.
  • pro The home is perceived as safe, caring, and supportive for residents and their families.
  • pro The staff are described as very caring, and residents appear comfortable.
  • pro Sue at the front desk is praised for being superb.
  • pro The staff are friendly, professional, and consistently go above and beyond, making residents feel at home.
  • pro The food is described as excellent.
  • pro Keisha is described as compassionate and professional, with the team offering outstanding support.

Cons

  • pro One reviewer found the staff rude when trying to find a friend's room and described the dinner as looking disgusting.
  • pro A reviewer called the facility "shamefully low quality," citing poor housekeeping, lack of personal care, and neglected basic hygiene.
  • pro Another reviewer warned against sending a loved one there, stating the administration and nursing leadership were unprofessional and had frequent medication and nursing mistakes.
  • pro A reviewer complained there were no nurses after 9 pm, making timely expert advice or care unavailable.
  • pro A reviewer claimed the company ignored concerns after a parent's death and mishandled a refund, alleging a lack of professionalism and empathy.
  • pro A reviewer stated the place is horrible and that the staff and management don't care about residents.

Review

Aberdeen Crossings is best suited for families seeking a warm, home-like assisted living experience where staff relationships feel personal, word-of-mouth trust is strong, and daily life emphasizes connection and engagement. The community tends to work well for seniors who respond to a welcoming environment, predictable communication, and a schedule of activities that keeps residents socially active. Across many reviews, the standout assets are compassionate caregivers, a clean, inviting building, and a culture that treats residents like family. The right fit is a resident who thrives on daily interactions, routine check-ins, and opportunities to mingle in a lively, supervised setting rather than a clinical or purely self-directed atmosphere.

Those who may want to consider alternatives include families with higher medical needs or significant memory care requirements, where precise, round-the-clock nursing oversight is essential. Critics note uneven experiences with after-hours care and some medication-management concerns, which can be prohibitive for residents who require constant, specialized supervision. Financial and administrative transparency also rises as a decision factor for some families; a few reviewers describe refund delays or communication gaps that undermine confidence during transitions. Additionally, a portion of feedback points to an older or less modern feel in parts of the facility, and dining experiences can vary, which matters to residents with particular dietary preferences or textures.

The strongest positives - the warmth of the staff, the sense of belonging, and the built-in activities - often offset the downsides for many families. Residents are described as well cared for, with staff who know them by name, greet visitors warmly, and respond quickly to concerns. Cleanliness and ambiance consistently earn praise, and the atmosphere feels welcoming rather than institutional. Management is repeatedly cited as engaged and accessible, with caregivers who stay long-term and a culture of teamwork that translates into reliable day-to-day care. When effective leadership shows up in person - through managers who listen, address issues, and celebrate residents' milestones - the overall experience feels markedly higher in quality.

Several staff leaders and frontline workers stand out in the narrative, reinforcing the sense that Aberdeen Crossings can deliver exceptional care when operating smoothly. Dan Cody is highlighted for genuine compassion and proactive follow-through during transitions, while Keisha, Jocelyn, Ashley, and Sue frequently receive accolades for making new residents feel seen and supported. Anecdotes describe warm welcomes, personalized introductions, and a willingness to coordinate logistics that ease families through moving-in. The routine praise for the dining program, outings, and entertaining activities underscores a practical strength: a community that actively works to keep residents engaged and happy. These stories anchor a practical expectation that, with stable staffing and responsive leadership, Aberdeen Crossings can excel in daily life.

Cost and practical logistics warrant careful consideration. The facility earns positive marks for maintenance, transportation, safety, and the general sense of vitality among residents. However, concerns about nursing coverage after certain hours, variable food quality, and occasional administrative friction remind potential buyers that nothing is flawless. For families weighing options, the decision hinges on what matters most: if the priority is a bustling, people-centric environment with transparent, approachable staff, Aberdeen Crossings delivers substantial value. If, instead, the priority is uniform after-hours medical oversight, modernized interiors, or consistently high-end dining, the search may lead elsewhere.

The bottom-line recommendation is clear: Aberdeen Crossings is a strong candidate for families who prize a caring, community-driven atmosphere with staff who communicate openly and treat residents as neighbors. It is less suited for those who cannot tolerate sporadic after-hours care gaps, potential administrative hiccups, or a dining program that does not meet particular expectations. Prospects should approach with a structured due-diligence plan: tour with questions about shift-level staffing, ask how medication management is handled after hours, verify policies on refunds and billing, inspect any remodeling needs, and sample meals at different times. When these elements align, Aberdeen Crossings can be a compassionate, capable home for a loved one.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (22 miles away) Cleveland-Hopkins International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Aberdeen Crossings in Cleveland, OH is a vibrant assisted living community that offers residents a comfortable and enriching lifestyle. With a wide range of amenities and care services, Aberdeen Crossings ensures that each resident's needs are met.

The community boasts a spacious beauty salon, allowing residents to pamper themselves and maintain their personal style. Cable or satellite TV is available for entertainment, along with a gaming room and small library for leisurely activities. For those who enjoy staying active, there is a fitness room and outdoor space to enjoy the fresh air.

Residents can enjoy delicious meals in the dining room with restaurant-style service, accommodating special dietary restrictions as needed. The kitchenette in each residence provides the option for residents to prepare their own meals if desired.

Aberdeen Crossings offers various care services such as assistance with daily living activities, bathing, dressing, transfers, and medication management. The community also has 24-hour call system and supervision for added peace of mind. A mental wellness program ensures residents' emotional well-being is prioritized.

Transportation arrangement services are available for non-medical needs as well as transportation to doctors' appointments. Move-in coordination makes the transition into Aberdeen Crossings seamless.

Additionally, the community provides ample opportunities for socializing and engagement through resident-run activities and scheduled daily activities. Concierge services are also available to assist residents with any additional needs they may have.

Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Aberdeen Crossings ensures convenience and accessibility for its residents.

With its comprehensive amenities and extensive care services, Aberdeen Crossings offers a comfortable and fulfilling lifestyle for seniors seeking assisted living in Cleveland, OH.

Nearby Places of Interest

Restaurants

  • Distefano's Authentic Italian Foods (0.6 miles)
  • Michael's Bar & Grille (1.5 miles)
  • Yours Truly Restaurant (2.5 miles)
  • Raising Cane's Chicken Fingers (2.9 miles)
  • Five Guys Burgers & Fries (3.1 miles)
  • Chick-Fil-A (3.2 miles)
  • Wendy's (3.3 miles)

Parks

  • Whiteford Park (0.9 miles)
  • Desan Park (1.8 miles)
  • North Chagrin Reservation (2.3 miles)
  • Anderson Field (2.3 miles)
  • Coulby Park (2.4 miles)
  • Oakville Road Park (2.5 miles)
  • Willow Park (3.6 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • Discount Drug Mart (1.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)

Physicians

  • Euclid Medical Plaza (2 miles)
  • Family Physicians (2.5 miles)
  • Drs Hill & Thomas Co. (2.6 miles)
  • Cleveland Clinic - Willoughby Hills Family Health Center (3.1 miles)
  • University Suburban Health Center (3.8 miles)
  • UH Rainbow Pediatricenter (4 miles)
  • Senders Pediatrics (4.5 miles)

Places of Worship

  • St Clare's Church (2.8 miles)
  • Messiah Luth Church of Lyndhurst (3 miles)
  • South Euclid United Church of Christ (3.3 miles)
  • Temple Israel Ner Tamid (3.4 miles)
  • Saint Mary Magdalene Parish (5.6 miles)

Cafes

  • Starbucks (3.4 miles)
  • Starbucks (5.2 miles)

Hospitals

  • Hillcrest Labor And Delivery (3.7 miles)
  • University Hospitals (4.5 miles)

Theaters

  • Regal Willoughby Commons (5.5 miles)

Frequently Asked Questions

Where is Aberdeen Crossings?

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