Aberdeen Crossings
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399 Bishop Road, Cleveland, OH 44143
For more information about senior living options: (844) 490-3973
The facility is warm, clean, and inviting. Aberdeen Crossing is described as a perfect fit for loved ones, with compassionate staff. Dan Cody is compassionate and dedicated, ensuring a smooth transition for residents and families. The staff go above and beyond, providing excellent medical care with genuine compassion and respect. The environment feels like home, where residents are safe, cared for, and valued. Families report prompt and reassuring communication from the staff, giving peace of mind. The activities program is engaging and helps residents stay active and social. The staff are friendly, attentive, and welcoming from the moment someone enters. The community is described as beautiful with a wonderful, caring staff. Residents' mood, health, and quality of life improve after moving in. The team has a strong culture and caring attitude, leading families to highly recommend Aberdeen Crossing. Front desk staff, such as Sue, are praised for being helpful and welcoming. Residents feel known and cared for, often being greeted by name and treated like family.
The reviewer stated that the staff were rude when helping locate a friend's room, and that the dinner looked disgusting, giving no homey feeling and appearing outdated and in need of remodeling. The reviewer claimed the company's claim of trying to contact them was false, alleging that Jocelyn and Beth ignored 13 attempts to reach them over a month, with a response only after escalating to the owner, and that they would not address concerns since the parents had died. The reviewer described the administration and nursing director as unprofessional, irresponsible, and immature, alleging medication and nursing mistakes put residents at risk and that family communication was terrible. The reviewer noted that a refund check bounced and was short $1,000, with a response only after escalating to the owner. The reviewer asserted that after the mother's passing, administrators ignored them for several weeks with no explanation.Aberdeen Crossing/Aberdeen Crossings emerges in a chorus of voices as a warm, clean, and compassionate place that many families feel is a strong fit for their loved ones. Across several reviews, families describe a setting that feels like home from the moment they walk in: a facility that is consistently described as clean, welcoming, and well-maintained, with residents who appear comfortable and well cared for. The common thread is not just a clean building, but a culture of care - where staff members are frequently highlighted for going above and beyond to ensure residents feel respected, safe, and valued.
Central to the positive impressions are the people who staff the facility. The reviews repeatedly praise staff for compassion and attentiveness. One reviewer singled out Dan Cody as exceptionally compassionate, noting that he took the time to reach out and guide a family through a transition, even following up on a refund after a deposit was placed and circumstances changed. This level of personal contact is echoed by others who describe the staff as genuinely caring, mindful of each resident's dignity, and committed to a smooth, respectful experience for families navigating an important life transition. The sense that staff truly cares about both residents and the Aberdeen Crossing community is a defining feature for many families.
Several reviews spotlight specific staff members in a way that personalizes the experience. Sue at the front desk is repeatedly described as excellent, friendly, and helpful, helping set a welcoming tone for visitors and residents alike. Other family members mention a broader team - names like Jocelyn, Beth, Hoover, Malachi, and others - appearing in joint gratitude for the way they welcome new residents and maintain a supportive, communicative atmosphere. One reviewer even credits an entire team with making a difficult move feel more like a positive new chapter, noting that the staff "knows him by name" and treats him like family. In short, the staff are consistently portrayed as the heart of the place, with a work ethic and camaraderie that residents and families notice and appreciate.
Beyond medical care, the environment and daily life at Aberdeen Crossing appear to live up to the image of a vibrant, engaged community. Several reviews emphasize not only healthcare quality but also the broader quality of life for residents: a warm, clean, inviting environment; engaging activities that keep residents active and social; and a sense of safety and belonging. One reviewer, who performed in the Activities Department, describes a positive, reciprocal energy - the residents' happiness lifting the mood of the staff, reinforcing a shared purpose. The same reviewer notes that what might seem like a simple visit becomes an affirmation of the value of community life within the facility, underscoring the importance of social activities in maintaining mood and well-being for seniors.
For some families, Aberdeen Crossing represents a reliable, reassuring option when the choice is stressful and urgent. A narrative shared by a family member facing a medical crisis for a father recalls how the facility was recommended by a trusted source and how the initial, hopeful impression held up over time. The reviewers stress that the people there make a difference - the sense of belonging, the familiarity of names, and the overarching message that the team will do what it takes to help a loved one settle in and feel at home. The overarching sentiment is gratitude for a community that respects residents and supports families through transitions by offering prompt communication and a stable, supportive home environment.
However, the experience is not unanimously flawless in every account. One reviewer offers a pointed, strongly negative view that contrasts sharply with the prevailing positive tone. This review describes rude staff when seeking help locating a friend's room and dining room food that looked unappealing and outdated, suggesting a remodeling need. More troubling are the lengthy, explicit accusations about unprofessional behavior by the administration and nursing leadership, alleged medication mistakes, and poor family communication. The reviewer contends that attempts to contact company leadership were ignored for weeks, and that an ombudsman's involvement, while claimed by the facility to have found no problems, was framed by the reviewer as having recommended reporting a medication issue to the health department. These claims include allegations about bounced refund checks and personal misconduct, and they conclude with a clear warning against sending a loved one to Aberdeen. Such a review adds a critical, cautionary voice to the broader conversation about the community.
Taken together, the collection of opinions paints a nuanced portrait. The dominant narrative emphasizes a clean, welcoming facility with a compassionate, engaged staff who treat residents with respect, foster meaningful daily life, and support families through transitions with genuine care and clear communication. It is a place where many families feel at home - not just for the physical environment, but for the people who make up the community and the culture they create. Yet there are other voices that point to areas needing improvement, particularly around communication with families during difficult times, consistency in foundational services such as dining experience and medication management, and the handling of concerns when they arise. Those perspectives remind potential residents and families to conduct their own due diligence, meet the staff, observe operations, and ask direct questions about care protocols and escalation processes.
Overall, Aberdeen Crossing/Aberdeen Crossings is portrayed as a facility with strong positives: a clean, inviting atmosphere; a staff that is often described as warm, compassionate, and attentive; and a sense of community that residents and families frequently characterize as home-like. While the majority of reviews celebrate the value and comfort found there, at least one account urges caution, underscoring that experiences can vary and that concerns should be addressed promptly and professionally. For families weighing long-term care options, the stories suggest that visiting in person, speaking with multiple staff members, and asking about specific care plans, activities, and communication channels can provide a well-rounded sense of what Aberdeen Crossing has to offer - and what it may need to improve.
99 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Aberdeen Crossings in Cleveland, OH is a vibrant assisted living community that offers residents a comfortable and enriching lifestyle. With a wide range of amenities and care services, Aberdeen Crossings ensures that each resident's needs are met.
The community boasts a spacious beauty salon, allowing residents to pamper themselves and maintain their personal style. Cable or satellite TV is available for entertainment, along with a gaming room and small library for leisurely activities. For those who enjoy staying active, there is a fitness room and outdoor space to enjoy the fresh air.
Residents can enjoy delicious meals in the dining room with restaurant-style service, accommodating special dietary restrictions as needed. The kitchenette in each residence provides the option for residents to prepare their own meals if desired.
Aberdeen Crossings offers various care services such as assistance with daily living activities, bathing, dressing, transfers, and medication management. The community also has 24-hour call system and supervision for added peace of mind. A mental wellness program ensures residents' emotional well-being is prioritized.
Transportation arrangement services are available for non-medical needs as well as transportation to doctors' appointments. Move-in coordination makes the transition into Aberdeen Crossings seamless.
Additionally, the community provides ample opportunities for socializing and engagement through resident-run activities and scheduled daily activities. Concierge services are also available to assist residents with any additional needs they may have.
Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Aberdeen Crossings ensures convenience and accessibility for its residents.
With its comprehensive amenities and extensive care services, Aberdeen Crossings offers a comfortable and fulfilling lifestyle for seniors seeking assisted living in Cleveland, OH.
Aberdeen Crossings is located at 399 Bishop Road, Cleveland, OH 44143 in Cuyahoga County, Ohio
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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Interior
