Tapestry Senior Living Wickliffe

Pros

• The front desk staff at the facility is phenomenal and has consistently provided excellent service to families.
• Tapestry Senior Living Wickliffe offers a clean, well-maintained environment, with recent renovations that enhance its appeal.
• Staff at Tapestry are personable and efficient, ensuring quick responses and resolutions to any concerns raised by families.
• The facility provides flexibility for residents who may run out of money, allowing them to transition to Medicaid without being displaced.
• Communication with families is commendable, keeping them informed about their loved ones' care and any important developments.
• The new amenities such as a hair salon and movie theater add to the quality of life for residents in the facility.
• Many families have expressed their satisfaction with the consistency of caregivers, fostering trust between residents and staff.
• Residents appreciate the good quality of food offered at the facility, even during times of restricted dining options.

Cons

• The staff, especially the administrator and head of nursing, are described as clueless and incompetent, leading to inadequate care for residents with higher needs.
• Communication regarding end-of-life care was poor, with promises made that were not kept, resulting in a resident dying alone.
• Housekeeping services are infrequent and lack thoroughness, leaving much to be desired.
• The food quality and variety are considered mediocre and could use improvement.
• Several reviews indicate aggressive management practices, including attempts to mislead families about capabilities and offering incentives to remove negative reviews.
• The memory care unit is deemed terrible, suggesting significant issues in that area of care.
• A family felt they had to install a nanny cam due to concerns about abuse in the facility.
• There were complaints about inconsistent shower schedules, requiring residents to seek help on their own.
• One reviewer reported that despite paying a significant monthly rate, they felt the service level did not meet expectations for higher levels of care.

Review

Tapestry Senior Living Wickliffe has garnered a wide range of reviews from families and residents, reflecting both positive experiences and significant concerns. Overall, the facility is characterized by its cleanliness, remodeled interiors, and attentive front desk staff, which many reviewers found to be phenomenal. The proactive communication from the staff concerning resident care was highlighted as a strong point, particularly in challenging situations like hospitalizations. Families appreciated being kept in the loop about their loved ones' needs and were reassured by the commitment to safety and wellbeing during these times.

Many reviewers praised Tapestry for providing a welcoming environment with ample amenities such as courtyards, hair salons, and movie theaters that enhanced residential life. The spaciousness of the rooms was also highlighted positively; one reviewer noted that their father had been allotted a one-bedroom apartment rather than just a studio, allowing him to bring his personal furniture and feel more at home. This flexibility in accommodating residents’ preferences was seen as beneficial for transitioning individuals into this new living situation.

Despite the positive aspects mentioned by many, there were also significant criticisms surrounding the quality of care provided within Tapestry's memory care unit. A few family members expressed grave concerns over management practices that they felt were misleading or aggressive when it came to addressing issues with staff competency. They reported experiencing inadequate assistance for loved ones needing higher levels of care than what seemed capable within the facility. Some former residents’ families felt that their loved ones received minimal attention beyond medication administration, leading to tragic outcomes.

Housekeeping services emerged as an area needing improvement; several reviewers pointed out inconsistencies in cleaning schedules and thoroughness during housekeeping visits. Additionally, some residents faced difficulties accessing help when needed – particularly regarding shower assistance – suggesting gaps in support that could impact overall resident satisfaction. The dining experience was another focal point where opinions diverged; while some appreciated the food quality offered during regular operations, others indicated room for improvement in terms of variety and taste.

Further complicating matters are reports from families expressing dissatisfaction with how serious health issues were handled by staff at Tapestry. One heart-wrenching account recounted how a loved one passed away alone despite assurances from staff members about family presence during critical times; this left family members feeling disillusioned with Tapestry’s ability to provide compassionate end-of-life care adequately. Such experiences have prompted some families to urge potential clients to conduct thorough research before committing to the facility.

Ultimately, while Tapestry Senior Living Wickliffe does offer an attractive environment with dedicated personnel who strive for mindful communication and community engagement amid trying circumstances like a pandemic, it is essential for prospective residents’ families to weigh these positive attributes against feedback indicating severe shortcomings in caregiver effectiveness and transparency from management. Many recommend exploring all available options before selecting a living arrangement for elderly loved ones to ensure they receive appropriate care tailored to their unique needs.

This area of Wickliffe, Ohio offers a convenient and peaceful environment for senior living. With several parks located within a few miles, residents can enjoy nature walks and outdoor activities. Access to medical care is readily available with various physician offices and hospitals nearby, including the Cleveland Clinic Willoughby Hills Family Health Center. There are also several pharmacies in the vicinity for easy medication management. A variety of dining options cater to different tastes, ranging from casual eateries like Michael's Bar & Grille to chain restaurants like Chipotle Mexican Grill. Additionally, there are places of worship for spiritual support and a theater for entertainment at Regal Willoughby Commons. Overall, this area provides a comfortable and diverse community for seniors looking to settle down in Wickliffe.

Parks

• Coulby Park (0.4 miles)
• Willow Park (1.1 miles)
• Whiteford Park (2.8 miles)
• Desan Park (3.4 miles)
• North Chagrin Reservation (3.5 miles)
• Anderson Field (4.4 miles)
• Oakville Road Park (5 miles)

Physicians

• Euclid Medical Plaza (0.8 miles)
• Cleveland Clinic - Willoughby Hills Family Health Center (2.3 miles)
• Family Physicians (2.4 miles)
• Drs Hill & Thomas Co. (2.6 miles)
• Physician's Pavillion (3.4 miles)
• University Suburban Health Center (5.8 miles)
• Cleveland Clinic Severance Medical Arts (6.4 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Marc's Stores (2.7 miles)
• Discount Drug Mart (2.9 miles)
• Rite Aid (3.1 miles)

Restaurants

• Michael's Bar & Grille (1.6 miles)
• Joey's Avenue Eatery (1.9 miles)
• Chipotle Mexican Grill (2.3 miles)
• Manhattan Deli Bar & Grille (2.4 miles)
• Bob Evans (2.5 miles)
• Cracker Barrel (2.5 miles)
• Papa Joe's Submarines (2.8 miles)

Hospitals

• University Hospitals (3.3 miles)
• Hillcrest Labor And Delivery (6 miles)

Places of Worship

• Saint Mary Magdalene Parish (3.5 miles)
• South Euclid United Church of Christ (4.8 miles)
• St Clare's Church (5.2 miles)
• Messiah Luth Church of Lyndhurst (5.3 miles)
• Temple Israel Ner Tamid (5.8 miles)

Theaters

• Regal Willoughby Commons (4 miles)

Cafes

• Starbucks (5.7 miles)
• Starbucks (7 miles)