Wickliffe Country Place in Wickliffe, OH

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  • Interior

    A cozy living room space featuring comfortable seating and a warm atmosphere.

  • Outdoors

    A serene view of a modern building surrounded by greenery.

  • Decor

    A spacious and inviting lobby area with tables, chairs, and natural light.

  • Living Room

    A cozy living room featuring a fireplace, comfortable seating, and a television.

  • Building

    A modern building with a vibrant garden in front.

  • Architecture

    A corner view of a building with prominent architectural features and a parking area.

  • Bedroom

    A panoramic view of a hospital room featuring a bed, furniture, and essential amenities.

  • Trees

    A modern building surrounded by lush greenery and a clear, partly cloudy sky.

  • Outdoor

    A gathering under a large white tent, with guests seated at tables for an outdoor event.

  • Lobby

    A spacious and modern hotel lobby featuring a sleek reception desk.

  • Exercise Equipment

    A spacious rehabilitation room equipped with a treadmill and therapy beds, designed for physical therapy sessions.

Wickliffe Country Place in Wickliffe, OH

Information last verified:

1919 Bishop Road, Wickliffe, OH 44092

For more information about senior living options: (844) 490-3973

3.3 from 109 reviews
5 stars
41
4 stars
18
3 stars
14
2 stars
7
1 stars
29

Overall Review of Wickliffe Country Place

Pros

  • pro The staff treated residents with amazingly great care.
  • pro Nurses and aides responded to residents' needs in a timely fashion, and physical therapy was outstanding.
  • pro The resident rooms offer a peaceful, home-like environment.
  • pro The facility has great staff and a nice building.
  • pro Therapists and social workers are wonderful and professional.
  • pro The social service department is one of Wickliffe Country Place's highlights.
  • pro The nursing staff do a great job with the residents.
  • pro The facility is clean, and the staff are friendly and helpful.

Cons

  • pro Residents were left in bed for long periods, with little to no basic care like baths or assistance.
  • pro There were serious concerns about supervision and follow-through; belongings sometimes walked off and security was poor.
  • pro Neglect led to bedsores and UTIs, with delays in care and inadequate therapy or nursing attention.
  • pro The facility was said to be filthy and poorly maintained, with a pervasive urine smell and unclean rooms.
  • pro The food was repeatedly described as disgusting, badly prepared, served cold, or otherwise unpalatable.
  • pro Staff were criticized as rude, uncaring, or unresponsive, with frequent understaffing and delays in answering call lights.
  • pro There were allegations of improper medication practice or lack of informed consent, causing families to threaten legal action.
  • pro Communication with families was poor, lacking compassion and timely updates.
  • pro Multiple reviews urged that the facility should be shut down or avoided at all costs.

Review

Wickliffe Country Place is best suited for families seeking short- or mid-term rehab with on-site therapy and dialysis, and for residents whose care plan hinges on active, hands-on therapy and medical management rather than a flawless daily caregiving routine. The facility can deliver meaningful progress in rehabilitation when the patient’s goal is to regain mobility, reestablish independence, or stabilize medical conditions under close professional supervision. The on-site therapy department, including outstanding physical and occupational therapy personnel, is repeatedly praised for skill, tact, and a results-oriented approach. For families prioritizing clinical oversight and rapid access to rehabilitation services, this community can be a viable option, especially for those near enough to participate in care planning and follow-up, and for residents who respond well to structured therapy regimens.

However, serious caveats demand attention. The most persistent warnings center on understaffing and inconsistent day-to-day care, with alarming anecdotes about delayed medication administration, infrequent assistance with bathing or transfers, and lapses in supervision. Numerous reviews accuse the facility of neglectful practices, bedsores advancing or not being treated promptly, patients left in rooms too long, and a general sense that residents are sometimes treated more like inconveniences than individuals requiring attentive care. Rooms and common areas are described variably, but the negative experiences cluster around cleanliness, odors, and the reliability of housekeeping. For families that cannot tolerate episodic lapses in basic care or that require a consistently responsive front-line team, alternatives should be on the short list.

The stronger positives consistently linked to Wickliffe Country Place revolve around therapy and complex medical care. When rehabilitation departments operate at full tilt, residents and families report meaningful gains in mobility and function. The presence of in-house dialysis is a notable plus for residents who rely on regular, on-site renal care, and the nursing and therapy teams in those departments are frequently singled out for professionalism, warmth, and collaboration. In certain reviews, the social services team and the rehab staff emerge as genuine anchors, capable of coordinating care plans, communicating with families, and guiding transitions. These strengths can offset significant drawbacks for patients whose rehab trajectory is central to their goal, making the facility feel like a lifeline when therapy is the priority.

Yet the gaps in daily operations cannot be ignored. The same facility praised for therapy is also repeatedly faulted for inconsistent meal quality, unaddressed dietary restrictions, and interior conditions that lack consistency, ranging from stale or improperly prepared food to persistent smells and bare-bones accommodations that feel unfinished. Reports of belongings going missing, rooms moving without notice, and items being mishandled point to weak systems for safeguarding residents’ personal property and ensuring stability during ongoing transitions. The pattern of weekend understaffing and staff attitudes described by some families adds a layer of risk that cannot be dismissed, particularly for residents who require constant supervision, assistance with hygiene, or reliable medication management.

Memory care poses its own risk profile at Wickliffe Country Place. Several families allege insufficient supervision and security lapses, with complaints about residents not receiving timely help or being able to wander without prompt intervention. While some reviewers highlight compassionate social workers and attentive therapists, others stress a lack of follow-through, care plan updates, and accountability. In a memory care setting, where cognitive impairment can amplify safety concerns, these recurring themes matter greatly. The facility’s ability to protect belongings, maintain consistent routines, and respond quickly to call lights becomes a decisive factor in whether the environment is workable for a loved one who needs heightened supervision and predictable structure.

For families actively evaluating options, a disciplined, practical approach is essential. Schedule a candid, unannounced walk-through during multiple shifts to assess staffing levels, responsiveness, and the vibe of the front desk and hallways. Meet with the director of nursing or the administrator to review care planning processes, wound care protocols, and the facility’s system for safeguarding personal belongings. Ask about the schedule and reliability of physical therapy and occupational therapy sessions, as well as the in-house dialysis program’s staffing and equipment maintenance. Request concrete examples of how care plans are updated after resident changes and what happens when a family member raises a concern. Probe the dining service for menu options, special diets, and whether meals can be heated or modified to meet individual preferences.

The bottom line is clear. Wickliffe Country Place can deliver strong therapeutic outcomes and competent medical oversight for residents whose rehab trajectory or dialysis needs dominate their care priorities. Those gains come with a meaningful caveat: daily caregiving quality appears variable, with credible reports of understaffing, delayed responses, cleanliness issues, and safeguards that may not be consistently reliable. This community will efficiently serve families who can stay closely involved, insist on transparent communication, and keep a watchful eye on operations, especially around weekends and during transitions between care levels. It is not a one-size-fits-all solution; for families prioritizing steady daily assistance, predictable routines, and rigorous safety standards across all services, alternatives deserve serious consideration.

Features

Housing

  • 170 resident community capacity 170 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (23 miles away) Cleveland-Hopkins International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wickliffe Country Place in Wickliffe, OH is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment. Community operated transportation is available for those who need assistance getting around, while a computer center allows residents to stay connected and engaged.

The dining room at Wickliffe Country Place offers restaurant-style dining, where residents can enjoy delicious meals prepared by the staff. For those who prefer to cook their own meals, fully furnished apartments come with kitchenettes. Housekeeping services ensure that the living spaces are clean and tidy.

Residents have access to numerous recreational activities at Wickliffe Country Place. A fitness room is available for those looking to stay active, while a gaming room provides opportunities for friendly competition. The outdoor space includes a garden where residents can relax and enjoy nature. The small library offers a quiet space for reading and learning.

Transportation arrangements are available both for non-medical purposes and for doctors' appointments, making it convenient for residents to get around. Additionally, move-in coordination services are provided to ease the transition into the community.

Care services at Wickliffe Country Place include 24-hour call system and supervision to ensure the safety of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The staff is trained in diabetes diet management and medication management. A mental wellness program is also in place to support the emotional well-being of residents.

Special dietary restrictions are accommodated in the dining options, ensuring that every resident's nutritional needs are met. Residents can engage in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by professional staff members.

Located near parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, Wickliffe Country Place offers a convenient and connected living experience for its residents.

Nearby Places of Interest

The area of Wickliffe, Ohio, offers a variety of amenities and conveniences for seniors looking to reside in a peaceful and comfortable neighborhood. With several parks nearby such as Coulby Park and North Chagrin Reservation, residents have access to beautiful outdoor spaces for leisurely walks and relaxation. Additionally, there are multiple pharmacies within a short distance, making it convenient for seniors to access their medications. The proximity to reputable healthcare facilities like Euclid Medical Plaza and University Hospitals ensures that medical care is easily accessible. Dining options range from casual eateries like Joey's Avenue Eatery to popular chain restaurants like Bob Evans and Chipotle Mexican Grill. Places of worship such as Saint Mary Magdalene Parish and Temple Israel Ner Tamid cater to the spiritual needs of residents, while the Regal Willoughby Commons theater offers entertainment options. Overall, Wickliffe provides a well-rounded community for seniors seeking a peaceful and convenient place to call home.

Parks

  • Coulby Park (0.2 miles)
  • Willow Park (1.2 miles)
  • Whiteford Park (2.8 miles)
  • North Chagrin Reservation (3.3 miles)
  • Desan Park (3.6 miles)
  • Anderson Field (4.6 miles)
  • Oakville Road Park (5 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.2 miles)
  • Marc's Stores (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • Rite Aid (2.9 miles)
  • Lake Health Pharmacy - West Medical Center (3.1 miles)

Physicians

  • Euclid Medical Plaza (1.1 miles)
  • Cleveland Clinic - Willoughby Hills Family Health Center (2 miles)
  • Family Physicians (2.1 miles)
  • Drs Hill & Thomas Co. (2.3 miles)
  • Physician's Pavillion (3.1 miles)
  • University Suburban Health Center (6 miles)
  • Family EyeCare Clinic (6.1 miles)

Restaurants

  • Joey's Avenue Eatery (1.6 miles)
  • Michael's Bar & Grille (1.8 miles)
  • Manhattan Deli Bar & Grille (2.1 miles)
  • Bob Evans (2.1 miles)
  • Cracker Barrel (2.2 miles)
  • Chipotle Mexican Grill (2.5 miles)
  • McDonald's (3.2 miles)

Places of Worship

  • Saint Mary Magdalene Parish (3.2 miles)
  • South Euclid United Church of Christ (5 miles)
  • St Clare's Church (5.3 miles)
  • Messiah Luth Church of Lyndhurst (5.5 miles)
  • Temple Israel Ner Tamid (5.9 miles)

Hospitals

  • University Hospitals (3.6 miles)
  • Hillcrest Labor And Delivery (6 miles)

Theaters

  • Regal Willoughby Commons (3.7 miles)

Cafes

  • Starbucks (5.7 miles)
  • Starbucks (7.3 miles)

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