Euclid Villa Apartments

Pros

• One reviewer gave it five stars because they get their hair done there, praising the stylist as very bomb and amazing and noting the convenience.
• Another reviewer called the environment excellent and the building clean.
• A reviewer said the staff are very respectful to them when residents show respect.
• A reviewer noted a strong security presence at the desk.
• Several reviewers described it as a nice, clean apartment building.
• A reviewer described Euclid Hill Villa as clean, secure, and management-friendly with on-site amenities like movies, library, store, council, and computers.
• A reviewer called it a nice income-based apartment.

Cons

• The building has horrible management that doesn't care about tenants and won't fix issues.
• Security is a joke and unprofessional; guards stare, laugh, and intimidate residents.
• The parking lot is a mess, with potholes and visible drug use.
• Elevators are almost always down, and maintenance is poor.
• Bed bugs and roaches are present; hallways and common areas are dirty.
• Front desk staff are rude to visitors and elderly residents.
• Management discriminates against people with disabilities and mishandles accommodations.
• The place feels unsafe and there have been violent incidents linked to it.

Review

This housing complex comes across in many voices as a place with real contrasts: parts of the building and its environment feel like a community hub with convenient touches and some polite routines, while other days reveal a much more troubling reality - safety worries, maintenance failures, and a management culture that many tenants describe as unresponsive or inconsistent. Several reviewers point to the building as a Section 8 property with amenities and a sense of neighborhood life, yet simultaneously color that same picture with alarms about cleanliness, upkeep, and the overall experience of living there.

Safety and security are recurring themes, and they are rarely described in neutral terms. Some tenants note a strong impression of security at the front desk, almost as if the building is a fortress, while others recount alarming lapses that undermine that sense of safety. One account claims that a security guard appeared more fixated on intimidating residents than on assisting them, and another mentions that staff laughed and failed to help a visitor or guide a delivery to the right location. The tension between visible security presence and actual effectiveness is a common thread: there's talk of only one elevator working at times, a situation that compounds concerns about access and emergency egress, and rumors of serious incidents in the area that heighten anxiety about who can get in or out and how.

Maintenance and physical conditions emerge as a stark contrast to the notion of a secure, well-run building. A number of comments focus on outdated appliances, bathroom vanities, and toilets, with some residents describing a pervasive sense of neglect that persists despite renovations done during the Covid period. There are strong reports of bedbugs and cockroaches, leaky roofs, and water damage on higher floors, along with hallways and common areas that feel dirty or poorly maintained. The exterior and parking surfaces are repeatedly flagged - the pavement and potholes in the parking lot are a particular eye-sore and safety hazard, especially for elderly residents who may struggle with unstable footing in wet or icy conditions. Elevators, when they function, are a lifeline; when they don't, residents and visitors alike feel the discomfort of being stranded or delayed, with some corridors left without routine cleaning or upkeep that would reduce hazards.

Management and staff behavior occupy a large portion of the criticism, painting a picture of a system that some tenants feel is disorganized, slow to respond, or unsympathetic to the needs of residents. Several reviews allege unprofessional conduct, rude interactions, and a lack of clear communication - sometimes with information that seems inconsistent or difficult to verify. There are mentions of eviction processes and relocation efforts that appear abrupt and unsympathetic, especially toward seniors or residents with disabilities. In one particularly pointed case, a member of the community described discriminatory practices toward an elderly relative with mobility challenges, raising concerns about how disability needs are accommodated and documented. Front desk staff are called out by multiple voices as being disrespectful or dismissive, particularly toward elderly visitors; others acknowledge that respectful treatment can occur when residents treat staff with courtesy, implying a fragile dynamic that could be improved through training and better social skills.

The social fabric and daily life in the building are equally mixed. On one hand, there are notes of genuine warmth: a space that feels convenient and even family-like, with some residents and workers who are dedicated and kind. A few reviews highlight positive, small-scale experiences - clean, well-kept spaces in certain sections, someone delivering a strong personal touch in services like hair care, and a sense of security that makes some people feel protected within the building's bounds. There are acknowledgments of improvements under new management in some cases, and a belief that with continued effort, the property could become more harmonious and better aligned with resident needs.

Yet the majority sentiment leans toward caution. Several reviewers urge potential tenants to think twice before moving in, citing the overall condition of the property, the state of the elevators, and inconsistent rules or responses from management as reasons to reconsider. Complaints about the parking configuration, the sometimes chaotic flow of entrants and visitors, and the perception that the building prioritizes expediency or appearances over resident welfare persist across different voices. The repeated call for accountability - whether through better maintenance, more reliable security practices, or more respectful and responsive management - reflects a community that wants to see substantial change to ensure safety, comfort, and a sense of dignity for all residents.

In sum, the complex presents as a place with undeniable potential: convenient location, some amenities, and an active sense of community in parts of the building. At the same time, it is frequently described as a work in progress where serious issues demand attention. The strongest themes center on security practices that feel inconsistent or insufficient, maintenance and pest problems that threaten daily living, and management practices that many residents view as unprofessional or unsympathetic to the needs of seniors and disabled residents. The residents' experiences vary widely - from pockets of reliability and care to intensive frustration and concern - painting a portrait of a property that could be improved significantly with focused attention to safety, cleanliness, and respectful, consistent management.

This section of Cleveland, Ohio offers a variety of amenities and services that cater to individuals seeking senior living options. With multiple physicians' offices, pharmacies, and hospitals in close proximity, residents can easily access healthcare services. Additionally, there are several parks nearby for leisurely walks and outdoor activities. Places of worship are also readily available for spiritual needs. For entertainment, there is a movie theater within a short driving distance. The presence of cafes allows for socializing and enjoying a cup of coffee with friends or family. Overall, this area provides a convenient and comfortable environment for seniors looking to settle down in a well-equipped community.

Physicians

• Euclid Medical Plaza (0.3 miles)
• Family Physicians (3.1 miles)
• Cleveland Clinic - Willoughby Hills Family Health Center (3.1 miles)
• Drs Hill & Thomas Co. (3.2 miles)
• Physician's Pavillion (4.5 miles)
• University Suburban Health Center (4.9 miles)
• Cleveland Clinic Severance Medical Arts (5.4 miles)

Restaurants

• Michael's Bar & Grille (0.8 miles)
• Adams Place (2 miles)
• Papa Joe's Submarines (2.1 miles)
• Chipotle Mexican Grill (2.1 miles)
• Lady Luck Pub & Eatery (2.4 miles)
• Gus's Diner One Eight Five (2.5 miles)
• Scotti's Italian Eatery (2.6 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Discount Drug Mart (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)
• Rite Aid (2.6 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Coulby Park (1.4 miles)
• Willow Park (1.8 miles)
• Desan Park (2.5 miles)
• Whiteford Park (2.8 miles)
• Anderson Field (3.6 miles)
• North Chagrin Reservation (3.8 miles)
• Oakville Road Park (4.5 miles)

Hospitals

• University Hospitals (2.6 miles)
• Hillcrest Labor And Delivery (5.8 miles)

Places of Worship

• South Euclid United Church of Christ (3.8 miles)
• Saint Mary Magdalene Parish (4.4 miles)
• Messiah Luth Church of Lyndhurst (4.6 miles)
• St Clare's Church (4.7 miles)
• Temple Israel Ner Tamid (5.4 miles)

Theaters

• Regal Willoughby Commons (5 miles)

Cafes

• Starbucks (5.5 miles)
• Starbucks (6.1 miles)