Vitalia Active Adult Community at Highland Heights

Pros

• The community feel at Vitalia Active Adult Community is appreciated by residents and their families.
• The facility offers an attractive, new building with a pleasant environment and plenty of natural light.
• Most staff members are friendly, pleasant, and dedicated to their responsibilities.
• Residents have access to a variety of meals served restaurant-style, with snacks and beverages available 24/7.
• The healthcare team includes in-house medical professionals, providing convenient access to necessary services for residents.
• Other residents are friendly and welcoming, contributing to a supportive community atmosphere.
• Overall, families report satisfaction with their loved one's happiness at the facility.

Cons

• The facility struggled to maintain staff and train them due to delays in receiving occupancy permits, leading to overwhelmed nursing staff.
• There are concerns about the timely dispersal of medications for residents in the large facility.
• Weekend staffing and communication could be improved.
• While the health care is slowly improving, it remains a concern for residents.
• The menu offerings and food quality could use enhancement despite some positive remarks about meal times.
• Some residents may need encouragement to participate in activities, especially after personal losses.

Review

Vitalia Active Adult Community at Highland Heights is a newly constructed facility that has garnered attention for its community-oriented atmosphere and aesthetically pleasing environment. Residents and their families have noted the warmth and friendliness of the staff, creating a welcoming ambiance that many find appealing. The building itself boasts contemporary design, ample natural light, and comfortable accommodations, making it an attractive place for seniors to reside. However, beneath this positive exterior lie some challenges related to staffing and communication that have affected residents' experiences.

One effective aspect of Vitalia is the community feel that is fostered among residents. Many families appreciate the engaging atmosphere which encourages social interaction and friendship among those living in the facility. This aspect has been especially important for individuals like the reviewer’s mother, who recently lost her husband. Although she requires encouragement to participate in the various activities offered, there is hope that with time—and as she becomes acclimated—she will become more involved within this vibrant setting.

Nevertheless, issues regarding staffing levels during weekends have surfaced as a concern for some residents. The facility experienced delays in opening due to occupancy permit issues, leading to difficulties in maintaining consistent staffing levels during this transition period. Consequently, nursing staff sometimes face overwhelming demands when it comes to administering medications promptly across a large number of residents. While steps are being taken to improve these challenges over time, there remains an ongoing concern regarding healthcare delivery amidst high resident needs.

Another area where Vitalia could improve is communication with families. Clearer lines of communication about residents’ health status and available services would enhance family members' peace of mind and foster greater trust in the care being provided. Family members often play a crucial role in advocating for their loved ones’ needs; thus improving transparency could cultivate stronger relationships between staff and families.

The dining experience at Vitalia also presents opportunities for enhancement despite current offerings being satisfactory overall. Residents enjoy access to meals from 7 AM to 7 PM with unlimited options available throughout the day—including snacks and beverages around-the-clock—which signifies a commitment to catering to residents' dietary needs and preferences. However, feedback suggests that food quality could still see improvements; offering diverse and well-prepared meal options would increase satisfaction significantly among diners.

Despite these areas identified for improvement—particularly concerning healthcare delivery logistics—the overall consensus reflects a favorable impression of Vitalia Active Adult Community at Highland Heights. Families recommend this community based on their positive experiences thus far. With enhancements made regarding weekend staffing levels, communications with family members, and dining quality, Vitalia has considerable potential not only as an attractive choice but also as a nurturing home where seniors can thrive within an active adult community dedicated to their well-being.

Restaurants

• Distefano's Authentic Italian Foods (0.3 miles)
• Michael's Bar & Grille (1.6 miles)
• Yours Truly Restaurant (2.5 miles)
• Raising Cane's Chicken Fingers (2.6 miles)
• Chick-Fil-A (2.9 miles)
• Five Guys Burgers & Fries (3 miles)
• Wendy's (3.1 miles)

Parks

• Whiteford Park (1.1 miles)
• Desan Park (1.5 miles)
• Anderson Field (1.9 miles)
• Oakville Road Park (2.2 miles)
• North Chagrin Reservation (2.5 miles)
• Coulby Park (2.8 miles)
• Willow Park (3.9 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Discount Drug Mart (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• Euclid Medical Plaza (2.3 miles)
• Family Physicians (2.9 miles)
• Drs Hill & Thomas Co. (3 miles)
• University Suburban Health Center (3.4 miles)
• Cleveland Clinic - Willoughby Hills Family Health Center (3.5 miles)
• UH Rainbow Pediatricenter (3.7 miles)
• Senders Pediatrics (4.1 miles)

Places of Worship

• St Clare's Church (2.4 miles)
• Messiah Luth Church of Lyndhurst (2.6 miles)
• South Euclid United Church of Christ (2.9 miles)
• Temple Israel Ner Tamid (3.1 miles)
• Saint Mary Magdalene Parish (6.1 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (4.8 miles)
• Starbucks (6.6 miles)

Hospitals

• Hillcrest Labor And Delivery (3.5 miles)
• University Hospitals (4.5 miles)

Theaters

• Regal Willoughby Commons (5.9 miles)