For more information about senior living options: (866) 208-4318
3.5 from 37 reviews
5 stars
19
4 stars
4
3 stars
2
2 stars
1
1 stars
11
Overall Review of Brook Stone Living Center
common18 reviews mention this
Staff care is a major theme
Residents and families most often describe attentive, compassionate staff support.
Many reviews emphasize that staff are professional, compassionate, and responsive—answering calls, checking on residents, and helping families navigate care. Several residents are described as comfortable because the same care team stayed engaged over time. A few reviews also note that the facility is a team environment where aides and nurses step in when needs change.
common6 reviews mention this
Clean, bright facility gets praise
Cleanliness is repeatedly mentioned as a strength, including reports of a bright, tidy environment.
Multiple reviewers say the building is clean, including descriptions of it being bright and tidy. Some reviews add that there are no bad smells and that cosmetic updates have been made, even though the facility is older. A separate set of reviews disputes that experience by describing serious care breakdowns, but the overall cleanliness comments are still a frequent positive theme.
common6 reviews mention this
Food quality and diets matter
Food shows up often, with multiple residents and families describing it as good and nutritious.
Several reviews say the food is good, tasty, and varied, with caregivers serving meals that accommodate needs. A reviewer also described improvements to a resident’s diet and the ability to chew better, along with daily visibility into what was served. Another review mentions diabetes- and condition-related meal accommodations as part of the dining experience.
common3 reviews mention this
Activities and engagement are available
Residents describe regular activity and engagement options, including scheduled group activities.
Some reviews link care to day-to-day engagement, describing residents as happy and participating more once they moved in. Another reviewer mentions activities such as bingo and church functions for residents who may be unable to get around. Overall, reviews suggest the community supports more than just routine care by keeping residents involved.
differentiator3 reviews mention this
Skilled nursing support is emphasized
Skilled nursing appears to be a key fit point for families seeking more intensive care.
Several reviews describe skilled nursing as an important reason the community was chosen, especially when it’s hard to find that level of support. One family specifically mentions staff trained to handle a resident’s specialty equipment, and another notes long-term care during a major decline. At the same time, reviews about serious care failures show that experiences can differ depending on circumstances and staffing.
caveat7 reviews mention this
Care breakdown and professionalism complaints
A subset of reviews report serious concerns about care consistency and staff professionalism.
Some reviews describe deterioration after an earlier period of good care, including allegations of residents being neglected, not receiving basic help, or not being properly observed. Others raise concerns about communication and responsiveness, such as nurses allegedly not following through when asked and families feeling they had to intervene repeatedly. There are also reviews that call out professionalism issues and management practices, including claims tied to staffing and supplies.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Brook Stone Living Center on seniors.fyi includes 8 photos including images showing landscaping, outdoor, parking, trees, patio, brick building, outdoor seating, living room, and more.
Nearby Communities
Riverstone Health Management
New Bern, NC
3 from 10 reviews
$500 to $2,500 / month
Friendly, professional staff delivering attentive care.
Home Instead - New Bern, NC
New Bern, NC
4.7 from 44 reviews
Local Home Instead office in New Bern, NC.
McCarthy Court
New Bern, NC
4.8 from 19 reviews
$3,510 to $3,945 / month
Caring staff, engaging activities, and an upscale, secure setting.
Home Place of New Bern
New Bern, NC
4.7 from 45 reviews
$5,125 to $6,325 / month
Caring, family-style staff with engaging activities and a welcoming, clean environment.
Truewood By Merrill, New Bern
New Bern, NC
4.4 from 98 reviews
Friendly, attentive staff in a clean, engaging community.
Brookdale New Bern
New Bern, NC
4.2 from 53 reviews
$3,915 to $6,125 / month
Friendly, attentive staff and a clean, welcoming environment with engaging activities.
Onslow House
Jacksonville, NC
4.4 from 10 reviews
$2,700 to $4,000 / month
Strong leadership and friendly staff; clean interiors and good dining.
The Village Of Kinston
Kinston, NC
4.1 from 11 reviews
$2,600 to $2,900 / month
Family-oriented atmosphere with attentive staff and ongoing renovations.
Cottages of Swansboro
Swansboro, NC
4 from 37 reviews
$5,500 / month
Home-like cottages with a small resident group and personalized care.
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
80 resident community capacity
Assisted Living
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Craven County Regional (9 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, professional staff delivering attentive care.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
