Rosemary Cottage in Pinehurst, NC

Information last verified:

155 Blake Boulevard Building 216, Pinehurst, NC 28374

For more information about senior living options: (844) 490-3973

4 from 49 reviews
5 stars
25
4 stars
13
3 stars
3
2 stars
1
1 stars
7

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Top 5% Senior Living Community in 2018

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Overall Review of Rosemary Cottage

Pros

  • pro The staff are consistently friendly, caring, and professional.
  • pro Care and rehabilitation services are described as impeccable and exemplary.
  • pro The facility is very clean and well-maintained.
  • pro The environment feels positive and welcoming for loved ones.
  • pro Admissions and discharge processes are handled by helpful staff who answer questions.
  • pro Individual staff members, such as Angela and Shakera, are praised for their kindness and helpfulness.

Cons

  • pro They advised others not to waste their time and to run very fast.
  • pro They could not say anything positive about the institution, calling the care and oversight the worst they've experienced.
  • pro They described their experiences as an absolute nightmare, deplorable, and shameful.
  • pro They called the facility horrible.
  • pro They claimed staff falsified records.
  • pro They stated the place reeked of urine and feces.
  • pro They warned that placing elderly there would lead to suffering.
  • pro They reported nurses did not even get up to see what was wrong.
  • pro They said staff refused to clean him up unless treated with respect.
  • pro They claimed the food was consistently cold and substandard.

Review

Rosemary Cottage in Pinehurst is best suited for families seeking a post‑acute rehab environment where physical therapy and diligent hands-on care can drive a quick recovery and a confident return home. The strongest signal from the reviews is a rehabilitation-forward culture: residents often report excellent therapy, attentive nurses and CNAs, and a consistently clean, orderly setting. When the focus is on getting a patient back to independence with skilled rehab, this community can exceed expectations. The downside to anchor that impression is the undeniable reality that staffing and administrative consistency can vary, and that safety concerns and caregiver accountability show up in several accounts.

Those who should consider alternatives are families prioritizing unwavering staffing coverage, predictable safety practices, and transparent, client‑centered administration. Multiple reviews describe periods of being understaffed and the resulting stress on both patients and families. There are startling reports of safety lapses, bedrails not installed promptly, patients left in distress, and not enough hands on deck during critical moments. Billing and discharge planning emerge as recurrent friction points, with families detailing billing disputes, delayed reimbursements, and discharge information that arrived late or was hard to obtain. For a resident who requires constant supervision, or for a family that cannot advocate in real time, these red flags point to exploring other options.

On balance, the robust rehab program and the care-minded staff do offset some of the more troubling drawbacks, but not completely. The contentment around therapy quality, patients making progress, therapists challenging them with compassion, and nurses who seem genuinely engaged, helps families feel their loved ones are in competent hands during the most intensive part of recovery. Cleanliness and a straightforward admissions experience provide further reassurance for those prioritizing a calm, respectful environment. When therapy is delivering measurable improvements and the daily routine feels orderly, these positives can help families overlook occasional friction in other areas.

However, the cons carry real weight and cannot be minimized. Across multiple accounts, staff shortages translate into slower responses, delayed safety interventions, and gaps in critical care tasks. Instances of miscommunication about care plans and discharge steps sap confidence just as progress stalls, especially for families navigating health care decisions remotely. Alarmingly, some reviews allege record-keeping irregularities and troubling interpersonal dynamics among staff, including confrontations and a lack of professional decorum in patient areas. The result is a facility that can deliver excellent rehab outcomes for some residents while simultaneously presenting a spectrum of safety, staffing, and administrative risks for others.

For families weighing a decision, a practical playbook is essential. Schedule multiple visits at different times to gauge actual staffing levels and responsiveness outside peak hours. Ask to meet the therapy team and observe a therapy session to confirm the degree of hands-on rehab your loved one will experience. Request a clear, documented discharge plan with milestones, and verify how billing is handled, including timelines for Medicare/insurance transitions and any potential out‑of‑pocket obligations. Inquire about incident reporting, safety audits, and the facility’s process for addressing family concerns in real time. And, crucially, speak with current residents or family members about daily life, noise levels, and how well staff follow through on promises.

The bottom line is decisively practical. Rosemary Cottage can be an excellent choice for families who rank strong rehab outcomes and a clean, caring atmosphere highly and are comfortable with the possibility of variability in staffing and administration. For those who cannot tolerate inconsistent supervision, questionable discharge communications, or serious questions about safety and billing practices, it makes sense to compare other options with a proven track record of steady staffing, transparent administration, and proactive family engagement. A well‑informed visit, a candid conversation about staffing ratios, and a thorough review of care plans will determine whether rosemary Cottage meets the nonnegotiables of quality, safety, and accountability for a loved one’s unique needs.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rosemary Cottage in Pinehurst, NC is a warm and inviting board and care home that provides personalized care services for seniors in a comfortable and homelike environment. The cottage is fully furnished and offers a dining room where delicious meals are prepared and served. The residents can also enjoy the beautiful garden and outdoor space, perfect for relaxation or socializing with fellow residents.

At Rosemary Cottage, housekeeping services are provided to ensure that the living spaces are always clean and well-maintained. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.

The caring staff at Rosemary Cottage helps with activities of daily living such as bathing, dressing, and transfers, ensuring that the residents receive the assistance they need while maintaining their independence. The staff also coordinates with health care providers to ensure that all medical needs are met.

Residents with special dietary restrictions or diabetes can have their dietary needs catered to at Rosemary Cottage, as the staff offers meal preparation according to specific dietary guidelines. Medication management is provided to ensure that residents take their medications properly and timely.

Transportation arrangement for medical appointments is available, allowing residents to conveniently attend their healthcare appointments without any hassle. In addition to medical transportation, there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals providing additional convenient amenities close by.

To keep residents engaged and active, scheduled daily activities are organized at Rosemary Cottage. This encourages social interaction among residents while promoting physical and mental well-being.

Overall, Rosemary Cottage in Pinehurst offers a supportive community where seniors can receive personalized care services tailored to their individual needs in a comfortable and homelike setting.

Nearby Places of Interest

Located in the charming town of Pinehurst, North Carolina, this area offers a mix of amenities and services that cater to the needs of seniors. With a variety of dining options including Sandhills Bowling Center and Drum & Quill Public House, residents can enjoy delicious meals in a relaxed setting. For medical needs, there are several physician offices nearby such as CSC Mohs Surgery & Cutaneous Oncology and Pinehurst Medical Clinic. Transportation options like U-Haul and Renaissance Jet provide convenience for getting around town. Additionally, pharmacies like Walgreens and Moore Drug Company offer easy access to medications. Places of worship such as Trinity Christian Fellowship and Emmanuel Episcopal Church provide spiritual support for residents. The area also features cafes like Starbucks and Panera Bread for socializing over coffee and theaters like Carolina Cinemas Sandhills 10 for entertainment. With parks like Southern Pines Park nearby, seniors can enjoy outdoor activities in a peaceful setting. Overall, this part of Pinehurst offers a well-rounded community with all the amenities needed for comfortable senior living.

Restaurants

  • Sandhills Bowling Center (0.7 miles)
  • Drum & Quill Public House (1.6 miles)
  • Dugans Pub (1.7 miles)
  • Neko Thai and Sushi Bar (1.7 miles)
  • Ryder Cup Lounge (1.7 miles)
  • Carolina Dining Room (1.7 miles)
  • Pinehurst Brewing Company (1.9 miles)

Physicians

  • CSC Mohs Surgery & Cutaneous Oncology; Peter L. Mattei, MD, FAAD (1.7 miles)
  • Carolina Skin Care (1.7 miles)
  • Rice, James Dr - Sandhills Orthopaedic and Spine Clinic (1.8 miles)
  • Sandhills Emergency Physicians (1.8 miles)
  • Pinehurst Medical Clinic (2.4 miles)
  • Premier Pain Solutions (2.5 miles)
  • Pinehurst wellness And Urgent Care (2.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (2.1 miles)
  • Renaissance Jet (2.9 miles)
  • U-Haul (3.4 miles)

Pharmacies

  • Walgreens (2.2 miles)
  • Moore Drug Company (2.9 miles)
  • Health Innovations Pharmacy (2.9 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (24.6 miles)

Places of Worship

  • Trinity Christian Fellowship (2.3 miles)
  • Kingdom Minded Ministry (2.7 miles)
  • Spaulding Chapel AME Zion Church (2.7 miles)
  • Connections (3.4 miles)
  • Emmanuel Episcopal Church (4.2 miles)
  • Saint Peter the Rock (4.8 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (2.8 miles)
  • Panera Bread (3 miles)

Theaters

  • Carolina Cinemas Sandhills 10 (2.6 miles)

Hospitals

  • CNS (3.1 miles)
  • Da Vita (3.4 miles)

Parks

  • Southern Pines Park (4.2 miles)
  • Reservoir Park (4.7 miles)

Frequently Asked Questions

Where is Rosemary Cottage?

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