Information last verified:
155 Blake Boulevard Building 221, Pinehurst, NC 28374
For more information about senior living options: (844) 490-3973
Quail Haven Village’s care is described as impeccable. The therapy is reported to go well and progress quickly. The staff are described as very nice, caring, and attentive. Admissions and discharge staff are excellent and helpful. The facility is clean, well-maintained, and inviting. Families feel informed and supported during discharge planning. Meals are reported as good and often delicious. The environment is described as a pleasant village for retirees and rehab. The facility is considered excellent with five-star qualities and great food. Tours and staff explanations are thorough and helpful.Cardinal Cottage in Pinehurst is best suited for families pursuing a short-term, therapy-forward stay where the priority is aggressively building strength and mobility. This community can deliver solid physical therapy progress in a clean, professional environment, with admissions and discharge processes that can be straightforward and well-managed when everything runs smoothly. The strongest value lies in therapy quality, attentive nurses and aides during active hours, and a generally orderly, pleasant atmosphere. The clear caveat across the reviewed experiences is that results depend heavily on staffing levels and consistent oversight. When operations are staffed and supervised, families notice real recovery momentum and smoother transitions home.
Those considering Cardinal Cottage who need long-term assisted living or 24/7 high-acuity supervision should scrutinize alternatives. The most cautionary themes from comparable facilities point to variability in staffing, inconsistent responsiveness, and safety gaps that can escalate quickly with higher care needs. Several reviews recount gaps in basic safety tasks, delays in assistance, and complicated discharge planning. Billing and Medicare-related communication also emerge as recurring pain points. For a loved one who requires reliable, ongoing supervision, or who has complex medical needs, Cardinal Cottage may not be the best fit without a robust, proactive family advocate on site.
On the upside, the documented rehab strengths are compelling. Positive testimonies frequently highlight professional, compassionate staff, effective therapy teams, and a clear willingness to guide families through transitions. When therapy is the focus, residents often show meaningful gains, and the nursing floor is described as attentive to meals and daily care. Transfers from hospital settings can be well-coordinated, and admissions staff are praised for their responsiveness. In practice, these elements create a credible path to regain independence, especially for residents who can participate actively in their own recovery and benefit from structured therapeutic routines.
Yet the worrisome experiences cannot be dismissed. Several reviewers describe serious concerns around staffing shortages and the consequences for safety and responsiveness. Reports include delayed bedrail decisions, inadequate supervision during transfers, painful infections, and in some accounts, negative shifts in nurse-patient interactions. There are allegations of record-keeping and communication lapses, and in the most troubling narratives, residents faced hostile or unprofessional treatment. Such reports, whether isolated or indicative of systemic gaps, highlight real risk factors that can eclipse rehab gains if not addressed with decisive leadership, tightened oversight, and a culture of accountability.
For families weighing Cardinal Cottage, a disciplined due diligence routine is essential. Insist on seeing a current staffing roster for day and night shifts, and request to speak with the director, the charge nurse, and a handful of current residents or family members. Probe the facility’s safety protocols, incident reporting, and how quickly concerns are escalated. Demand transparent, timely billing information and documentation of Medicare usage, coverage gaps, refunds, and any outstanding complaints. A candid on-site tour should also explore call-bell responsiveness, infection control practices, and how meal service is actually delivered during peak times. These specifics are not mere formalities; they reveal the true operating tempo and safety posture.
In summary, Cardinal Cottage can be a sound choice for short-term rehab where the priority is demonstrable therapeutic progress in a well-kept, courteous setting. It is a less confident pick for families seeking unwavering, 24/7 supervision and perfectly transparent, hassle-free billing, unless current staffing and governance prove consistently strong. If Cardinal Cottage is on the shortlist, approach with a concrete, action-oriented plan: arrange a thorough on-site evaluation with direct access to therapy staff, nursing leadership, and a few residents’ families; insist on reviewing recent safety events and the mechanism for addressing them; and secure written expectations about staffing levels, response times, and financial policies. When these conditions are met, Cardinal Cottage can deliver the rehabilitation momentum needed to return home; without them, the risk of gaps in care and oversight makes alternatives worth serious consideration.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cardinal Cottage in Pinehurst, NC is an inviting and comfortable board and care home that offers a range of amenities and care services to ensure the well-being and satisfaction of its residents. The cottage features a cozy dining room where residents can enjoy delicious meals prepared by our skilled staff. Each room is fully furnished, providing a welcoming and homely environment for residents. Additionally, our beautiful garden provides a serene outdoor space where residents can relax and enjoy nature.
At Cardinal Cottage, we understand the importance of maintaining a clean and tidy living space. That's why we offer housekeeping services to ensure that our residents have a comfortable and clutter-free environment. We also assist with move-in coordination to make the transition as smooth as possible for new residents.
Our caring staff is dedicated to meeting the individual needs of each resident. We provide assistance with activities of daily living, including bathing, dressing, and transfers. Our team also coordinates with health care providers to ensure that all medical needs are addressed effectively.
We understand that dietary restrictions are important for many individuals, which is why we offer special dietary options tailored to specific needs such as diabetes diets. Our staff prepares and serves nutritious meals to support the overall well-being of our residents.
In terms of medication management, our trained professionals ensure that medications are taken correctly and on time. We prioritize the safety and health of our residents by closely monitoring their medications.
Transportation arrangements, both for medical purposes and doctors' appointments, are available for convenience. Our community is conveniently located near several cafes, parks, pharmacies, physicians, restaurants places of worship, theaters, and hospitals so residents have easy access to various amenities outside the cottage.
To promote an active lifestyle among our residents, we organize scheduled daily activities designed to engage them physically and mentally.
Overall Cardinal Cottage in Pinehurst offers a warm and supportive environment where seniors can feel at ease while receiving personalized care in a compassionate manner.
Cardinal Cottage is located at 155 Blake Boulevard Building 221, Pinehurst, NC 28374 in Moore County, North Carolina
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