Quail Haven Village

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  • Interior

    A person smiling while operating a machine indoors.
  • Outdoors

    A serene garden scene with colorful flowers atop a brick wall, surrounded by lush trees.
  • Decor

    A compact kitchen with white cabinets and a small dining area.
  • Living Room

    A cozy living room area featuring a table surrounded by red chairs with a view through glass doors.
  • Building

    A landscaped entrance to a brick building with a driveway and floral arrangements.
  • Architecture

    A scenic outdoor area featuring a gazebo surrounded by vibrant flowers and greenery.
  • Bedroom

    A cozy bedroom with elegant decor and a comfortable bed.
  • Trees

    A beautiful garden landscape featuring a variety of trees and colorful flowers bordered by a brick wall.
  • Windows

    A cozy bedroom featuring twin beds with patterned bedding and a bedside table with a lamp.
  • Dining

    A beautifully set dining table with red napkins and elegant glassware near a window overlooking a garden.
  • Landscaping

    A sign for Quail Haven Village stands alongside a lamppost in a picturesque neighborhood setting.
  • Garden

    A suburban house with a well-maintained garden featuring vibrant flowers and greenery.
  • Outdoor

    A well-maintained garden with colorful flowers and a decorative metal bench.
  • Patio

    An outdoor seating area with metal tables and chairs, set in a park-like environment with greenery and trees.

Quail Haven Village

155 Blake Boulevard, Pinehurst, NC 28374

For more information about senior living options: (844) 490-3973

2.5 from 15 reviews
5 stars
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7

Assisted Living Continuing Care Retirement Community(CCRC) Independent Living Memory Care Skilled Nursing Facility

Quail Haven Village Costs & Pricing

Quail Haven Village offers a range of accommodation options that reflect its commitment to providing quality care, albeit at a premium compared to the averages for both Moore County and North Carolina as a whole. For a semi-private room, residents can expect to pay $5,071 per month, significantly higher than the local average of $3,259 and the state average of $3,584. The costs for private rooms follow a similar trend, priced at $6,085 - substantially above Moore County's average of $4,995 and North Carolina's typical cost of $4,425. Additionally, those considering studio apartments will find Quail Haven Village's rate of $6,592 markedly exceeds both county and state averages (Moore County at $3,500 and North Carolina at $4,020). These pricing tiers suggest that while Quail Haven Village may come with higher costs, it likely offers enhanced amenities or services that cater to residents seeking an elevated living experience.

Floor plansQuail Haven VillageMoore CountyNorth Carolina
Semi-Private$5,071$3,259$3,584
Private$6,085$4,995$4,425
Studio$6,592$3,500$4,020

Overall Review of Quail Haven Village

Pros

  • pro The care provided at Quale Haven is described as responsive and knowledgeable, with highly selected professionals in their field.
  • pro The building maintenance is noted to be clean and fresh smelling, contributing to a pleasant environment for residents.
  • pro Staff interactions are highlighted as friendly and helpful, demonstrating genuine care for residents' well-being.
  • pro There are various activities offered daily, including music concerts and games, which enhance the quality of life for residents.
  • pro The physical therapy room and homey-looking furniture create a comfortable atmosphere within the facility.

Cons

  • pro The facility is very short-staffed, leading to inadequate care and responsiveness.
  • pro Residents have reported rude and inattentive behavior from staff members, including nurses and CNAs.
  • pro Rooms are not cleaned regularly, creating an unsanitary environment for residents.
  • pro Food provided is consistently cold and inedible, causing dissatisfaction among residents and their families.
  • pro Patients are left unattended for extended periods, raising concerns about their safety and well-being.
  • pro Staff members have been reported to falsify records and fail to accurately document medication administration.
  • pro The administrative staff does not effectively address or respond to family concerns about care quality.
  • pro Supervisors focus more on protecting staff than improving the overall care provided to residents.
  • pro The atmosphere of the facility is described as unpleasant, with reports of yelling and bullying directed at residents by staff members.
  • pro Lack of appropriate communication from staff, including refusing to identify themselves or engage with residents' families.

Review

Quail Haven, located in Pinehurst, NC, has garnered a range of reviews from families and residents regarding the quality of care provided. Experiences vary significantly, with some praising the facility’s staff and services while others express deep dissatisfaction with the care their loved ones received. This divergence highlights different aspects of patient care within the same institution, ultimately creating a mixed reputation.

One particularly positive review emphasized the professionalism and dedication of the staff at Quail Haven. The reviewer felt a sense of security knowing that their elderly mother was cared for by experienced professionals who responded quickly to her needs. They appreciated the clean environment and noted that though the facility might not appear luxurious at first glance, it provided exceptional care that instilled confidence in them as family members. Additionally, the reviewer felt reassured by how well the administrative staff kept up with changing regulations and billing practices.

However, contrasting this viewpoint are several negative reviews detailing troubling experiences that indicate serious issues within Quail Haven. A family member recounted a horrifying incident involving their father being left in soiled conditions for an extended period due to neglectful staff who turned a blind eye to his call for assistance. The confrontation escalated dramatically when they sought help from nurses; instead of receiving support, they were met with defensive attitudes and accusations from staff members. Such experiences raise significant concerns about accountability and respect afforded to residents who may already be vulnerable due to health issues.

The quality of food served at Quail Haven also emerged as a major point of contention among reviewers. Many described meals as unappetizing or served cold, leading to frustration from both relatives and residents alike. Some families resorted to providing their own meals due to dissatisfaction with what was offered by the facility's kitchen staff. These complaints were compounded by feelings that any requests for assistance or improvement were met with annoyance rather than cooperation.

Several reviewers reported experiencing rudeness among caregivers and administrative staff during interactions regarding their loved ones’ care needs. One account detailed how family members frequently faced dismissal when raising concerns about resident treatment or room cleanliness—issues that seemed to go unaddressed despite repeated complaints. Such themes of inattentiveness and disrespect highlight systemic problems at Quail Haven that could alienate concerned families seeking genuine assistance for their elderly relatives.

Despite these testimonials pointing toward serious deficiencies in caregiving standards and overall hygiene within facilities like Quail Haven, there remained individuals who expressed satisfaction with specific aspects of their experience there. Activities such as music concerts and games were highlighted positively as additional efforts made by management to keep residents engaged socially—a corner where other institutions might fall short in similar environments.

Ultimately, it is clear that while some families found solace in placing loved ones at Quail Haven due to attentive medical care or community engagement initiatives, others unfortunately encountered distressing situations tied closely to inadequate staffing levels, poor sanitation practices, alarming incidents related to resident safety, and subpar meal service—leading them to search elsewhere for improved living conditions for their elderly family members. This disparity underscores an essential need for transparency regarding elder care facilities’ operational effectiveness; prospective residents’ families deserve assurance that those entrusted with caring for vulnerable populations are held accountable both professionally and ethically within any given nursing home environment.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Quail Haven Village in Pinehurst, NC is a vibrant and inclusive assisted living community offering a range of care services to meet the unique needs of its residents. With options including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Skilled Nursing Facility, Quail Haven Village provides comprehensive care for seniors at every stage of their journey.

The community boasts an array of amenities designed to enhance the comfort and well-being of residents. A beauty salon ensures that individuals can maintain their personal grooming routines, while cable or satellite TV offers entertainment options within the privacy of their own residences. Community operated transportation provides convenient access to local attractions and shopping centers, while devotional services off-site cater to spiritual needs. The fully furnished living spaces create a warm and inviting atmosphere, while housekeeping services ensure that residents can enjoy a clean and tidy environment. Indoor common areas offer opportunities for socialization and relaxation, and outdoor spaces allow for enjoyment of nature.

Care services at Quail Haven Village are available 24/7 to offer constant support and supervision. Trained staff provide assistance with activities of daily living, such as bathing, dressing, and transfers, enabling residents to maintain their independence while receiving necessary aid. The community also offers specialized care for those with diabetes or requiring diabetic management. Medication management ensures that residents receive their prescribed medications accurately and on time. Additionally, meal preparation and service is provided with consideration for special dietary restrictions.

Residents at Quail Haven Village benefit from a diverse range of activities to keep them engaged and fulfilled. From community-sponsored events to devotional activities offsite, there are plenty of opportunities for socializing and spiritual enrichment. Fitness programs accommodate varying levels of mobility and help promote overall health and well-being. Resident-run activities involve participation from individuals themselves in planning engaging events tailored to their interests. Scheduled daily activities ensure that there is always something enjoyable happening within the community.

Quail Haven Village enjoys a prime location with convenient access to various amenities and services. There are three cafes, two parks, five pharmacies, 27 physicians, 33 restaurants, three transportation options, six places of worship, one theater, and two hospitals nearby. This ensures that residents have easy access to dining options, recreational activities, healthcare facilities, and cultural attractions.

With its range of care options, abundant amenities, comprehensive services, and a rich variety of nearby amenities and attractions, Quail Haven Village in Pinehurst, NC offers a comfortable and fulfilling assisted living community for seniors seeking a vibrant and engaging lifestyle.

Nearby Places of Interest

Restaurants

  • Sandhills Bowling Center (0.7 miles)
  • Drum & Quill Public House (1.6 miles)
  • Dugans Pub (1.7 miles)
  • Neko Thai and Sushi Bar (1.7 miles)
  • Ryder Cup Lounge (1.7 miles)
  • Carolina Dining Room (1.7 miles)
  • Pinehurst Brewing Company (1.9 miles)

Physicians

  • CSC Mohs Surgery & Cutaneous Oncology; Peter L. Mattei, MD, FAAD (1.7 miles)
  • Carolina Skin Care (1.7 miles)
  • Rice, James Dr - Sandhills Orthopaedic and Spine Clinic (1.8 miles)
  • Sandhills Emergency Physicians (1.8 miles)
  • Pinehurst Medical Clinic (2.4 miles)
  • Premier Pain Solutions (2.5 miles)
  • Pinehurst wellness And Urgent Care (2.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (2.1 miles)
  • Renaissance Jet (2.9 miles)
  • U-Haul (3.4 miles)

Pharmacies

  • Walgreens (2.2 miles)
  • Moore Drug Company (2.9 miles)
  • Health Innovations Pharmacy (2.9 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (24.6 miles)

Places of Worship

  • Trinity Christian Fellowship (2.3 miles)
  • Kingdom Minded Ministry (2.7 miles)
  • Spaulding Chapel AME Zion Church (2.7 miles)
  • Connections (3.4 miles)
  • Emmanuel Episcopal Church (4.2 miles)
  • Saint Peter the Rock (4.8 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (2.8 miles)
  • Panera Bread (3 miles)

Theaters

  • Carolina Cinemas Sandhills 10 (2.6 miles)

Hospitals

  • CNS (3.1 miles)
  • Da Vita (3.4 miles)

Parks

  • Southern Pines Park (4.2 miles)
  • Reservoir Park (4.7 miles)

Frequently Asked Questions

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