Quail Haven Village in Pinehurst, NC
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155 Blake Boulevard, Pinehurst, NC 28374
For more information about senior living options: (844) 490-3973
Quail Haven Village offers a range of accommodation options that reflect its commitment to providing quality care, albeit at a premium compared to the averages for both Moore County and North Carolina as a whole. For a semi-private room, residents can expect to pay $5,071 per month, significantly higher than the local average of $3,259 and the state average of $3,584. The costs for private rooms follow a similar trend, priced at $6,085 - substantially above Moore County's average of $4,995 and North Carolina's typical cost of $4,425. Additionally, those considering studio apartments will find Quail Haven Village's rate of $6,592 markedly exceeds both county and state averages (Moore County at $3,500 and North Carolina at $4,020). These pricing tiers suggest that while Quail Haven Village may come with higher costs, it likely offers enhanced amenities or services that cater to residents seeking an elevated living experience.
| Floor plans | Quail Haven Village | Moore County | North Carolina |
|---|---|---|---|
| Semi-Private | $5,071 | $3,259 | $3,584 |
| Private | $6,085 | $4,995 | $4,425 |
| Studio | $6,592 | $3,500 | $4,020 |
The care at Quail Haven Rehabilitation Unit was excellent and kept the family informed at all times. The staff were wonderful, friendly, and genuinely caring toward both patients and families. The admissions and transfer process was handled smoothly and professionally. The physical therapists were supportive, skilled, and compassionate, helping patients progress quickly. The facility is spotless, very clean, and has a home-like, comfortable atmosphere. The grounds and apartments are nicely maintained, with daily activities and enjoyable events. Shakera and Angela were highlighted as especially helpful, friendly staff. Overall, Quail Haven Village is an excellent facility with high-quality care.
The facility is described as horrible, with skeleton staff and frequent yelling in the hallways. The food is always served cold and often inedible. Staff falsify records and misstate pain medication administration. Patients have no way to call for help; rooms lack phones. The place is very short-staffed, with rude and inattentive nurses and aides. Billing and refunds are mishandled, with delayed or incorrect reimbursements. Staff neglects patients, leaving them in feces and failing to respond to call buttons. Many reviewers would not recommend the facility and some moved their loved ones elsewhere.Quail Haven Village in Pinehurst, NC is best suited for seniors who need skilled rehabilitation and a comfortable, home-like setting where therapy drives the recovery plan. The rehab track is repeatedly praised: physical therapy staff are described as both demanding and compassionate, producing tangible progress, with families reporting patients moving home sooner than expected and feeling confident in discharge decisions. The campus is consistently noted as clean and well maintained, with admissions and discharge processes that feel organized and supportive. This is not primarily a long-term, custodial care setting; its strengths center on recovery and reconditioning. For stay-at-home or long-term living with intensive daily oversight, other providers often offer more consistent staffing and broader social programming. In short, Quail Haven shines as a recovery-focused hub rather than a flawless, ongoing care community.
Those considering alternatives include families evaluating rock-solid 24/7 oversight, especially for residents with high care needs or safety concerns. Several reviews recount experiences of understaffing, long response times to call buttons, and confrontations between staff and family members, suggesting that long-term reliability can be uneven. Billing and administrative transparency are also highlighted as issues in some accounts, with reports of mischarges or delayed reimbursements. Potential residents who require continuous monitoring, complex medical management, or above-average attention to daily living tasks may prefer facilities with a steadier staffing model and stricter governance.
On the upside, the care teams in the rehab setting are repeatedly described as professional, courteous, and capable. Nursing and CNA staff are praised for kindness and attentiveness, and families note that meals and daily routines support recovery rather than merely sheltering a resident. The physical therapy program stands out, with therapists who push hard enough to yield meaningful gains while remaining supportive. The environment is consistently described as clean and well cared for, contributing to dignity and reassurance during a stressful transition. When transitions go smoothly - the admissions nurse, discharge planning, and home-care handoff - families feel well informed and confident in the next steps.
However, a substantial counterweight exists. Several accounts depict staffing gaps that hamper day-to-day safety and responsiveness, with allegations of rooms left unclean, call-bells ignored, and staff behavior ranging from curt to dismissive. Some families report gaps in pain management documentation, missed bedrail orders, and a pattern of frustration toward administrators when concerns are raised. These experiences undermine the sense of security that a rehab stay should provide and suggest the environment can become chaotic when staffing is thin or morale is low. The most troubling narratives shift from isolated incidents to repeated concerns about safety, communication, and respect for residents.
Yet the strongest advantages - the rehabilitation outcomes, evident cleanliness, and perceived professionalism of many staff - offset some risk for families prioritizing recovery. For short- to mid-term rehab, Quail Haven can deliver tangible gains and confident discharge planning, especially when families actively engage with discharge teams and verify follow-up care. Price and value emerge as a practical consideration, with at least one reviewer labeling it expensive and noting that add-on services may be misrepresented. Those weighing the trade-offs should quantify ongoing costs and demand clarity on what is included in long-term charges, while weighing the value of reliable, compassionate rehab against the possibility of inconsistent service quality in other areas.
Bottom line: Quail Haven Village presents a recovery-forward profile with real strengths in therapy, cleanliness, and professional nursing care, but it carries a mixed reputation for daily operations and administrative transparency. Families with a primary goal of solid rehabilitation and a preference for a homey, well-kept environment will find much to value, provided due diligence is performed and current staff dynamics are verified. For anyone whose chief needs are steady, round-the-clock oversight, predictable safety, and consistent billing practices, exploring alternatives and visiting multiple options remains essential. Thorough tours, candid conversations with current residents or families, and a clear, written plan for discharge or ongoing care will reveal whether Quail Haven aligns with the specific priorities and expectations of each decision-maker.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Quail Haven Village in Pinehurst, NC is a vibrant and inclusive assisted living community offering a range of care services to meet the unique needs of its residents. With options including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Skilled Nursing Facility, Quail Haven Village provides comprehensive care for seniors at every stage of their journey.
The community boasts an array of amenities designed to enhance the comfort and well-being of residents. A beauty salon ensures that individuals can maintain their personal grooming routines, while cable or satellite TV offers entertainment options within the privacy of their own residences. Community operated transportation provides convenient access to local attractions and shopping centers, while devotional services off-site cater to spiritual needs. The fully furnished living spaces create a warm and inviting atmosphere, while housekeeping services ensure that residents can enjoy a clean and tidy environment. Indoor common areas offer opportunities for socialization and relaxation, and outdoor spaces allow for enjoyment of nature.
Care services at Quail Haven Village are available 24/7 to offer constant support and supervision. Trained staff provide assistance with activities of daily living, such as bathing, dressing, and transfers, enabling residents to maintain their independence while receiving necessary aid. The community also offers specialized care for those with diabetes or requiring diabetic management. Medication management ensures that residents receive their prescribed medications accurately and on time. Additionally, meal preparation and service is provided with consideration for special dietary restrictions.
Residents at Quail Haven Village benefit from a diverse range of activities to keep them engaged and fulfilled. From community-sponsored events to devotional activities offsite, there are plenty of opportunities for socializing and spiritual enrichment. Fitness programs accommodate varying levels of mobility and help promote overall health and well-being. Resident-run activities involve participation from individuals themselves in planning engaging events tailored to their interests. Scheduled daily activities ensure that there is always something enjoyable happening within the community.
Quail Haven Village enjoys a prime location with convenient access to various amenities and services. There are three cafes, two parks, five pharmacies, 27 physicians, 33 restaurants, three transportation options, six places of worship, one theater, and two hospitals nearby. This ensures that residents have easy access to dining options, recreational activities, healthcare facilities, and cultural attractions.
With its range of care options, abundant amenities, comprehensive services, and a rich variety of nearby amenities and attractions, Quail Haven Village in Pinehurst, NC offers a comfortable and fulfilling assisted living community for seniors seeking a vibrant and engaging lifestyle.
Quail Haven Village offers a range of accommodation options that reflect its commitment to providing quality care, albeit at a premium compared to the averages for both Moore County and North Carolina as a whole. For a semi-private room, residents can expect to pay $5,071 per month, significantly higher than the local average of $3,259 and the state average of $3,584. The costs for private rooms follow a similar trend, priced at $6,085 - substantially above Moore County's average of $4,995 and North Carolina's typical cost of $4,425. Additionally, those considering studio apartments will find Quail Haven Village's rate of $6,592 markedly exceeds both county and state averages (Moore County at $3,500 and North Carolina at $4,020). These pricing tiers suggest that while Quail Haven Village may come with higher costs, it likely offers enhanced amenities or services that cater to residents seeking an elevated living experience.
Quail Haven Village is located at 155 Blake Boulevard, Pinehurst, NC 28374 in Moore County, North Carolina
The features at Quail Haven Village are thoughtfully designed to enhance the quality of life for residents with dementia or Alzheimer's disease, addressing their unique needs and challenges. Assistance with dressing and bathing not only promotes personal hygiene but also helps maintain dignity, fostering a sense of independence. Medication management ensures that residents receive their prescribed treatments on time, alleviating concerns about potential health complications. Meal preparation and service cater to nutritional requirements while also considering preferences, which is crucial for maintaining health and happiness. Support with activities of daily living assists residents in managing routine tasks, encouraging engagement without overwhelming them. Furthermore, assistance with transfers ensures safety and comfort during mobility transitions. The 24-hour supervision adds an essential layer of security, allowing families to feel confident that their loved ones are monitored and cared for around the clock in a nurturing environment tailored to their specific needs.
Quail Haven Village on seniors.fyi includes 21 photos including images showing landscaping, garden, decor, trees, interior, bedroom, nature, outdoors, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Bedroom
Trees
Windows
Dining
Landscaping
Garden
Outdoor
Patio
