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3.6 from 60 reviews
5 stars
25
4 stars
14
3 stars
5
2 stars
2
1 stars
14
Quail Haven Village Costs & Pricing
Quail Haven Village offers a range of accommodation options that reflect its commitment to providing quality care, albeit at a premium compared to the averages for both Moore County and North Carolina as a whole. For a semi-private room, residents can expect to pay $5,071 per month, significantly higher than the local average of $3,259 and the state average of $3,584. The costs for private rooms follow a similar trend, priced at $6,085 - substantially above Moore County's average of $4,995 and North Carolina's typical cost of $4,425. Additionally, those considering studio apartments will find Quail Haven Village's rate of $6,592 markedly exceeds both county and state averages (Moore County at $3,500 and North Carolina at $4,020). These pricing tiers suggest that while Quail Haven Village may come with higher costs, it likely offers enhanced amenities or services that cater to residents seeking an elevated living experience.
Floor plans
Quail Haven Village
Moore County
North Carolina
Semi-Private
$5,071
$3,259
$3,584
Private
$6,085
$4,995
$4,425
Studio
$6,592
$3,500
$4,020
Overall Review of Quail Haven Village
common10 reviews mention this
Rehab therapy feels effective
Residents and families frequently describe meaningful rehab progress and effective therapy.
Several reviews describe positive rehabilitation experiences, including therapy that helped patients progress and return home. Families also mention therapists who were both pushy and compassionate, and they describe the overall care during recovery as strong. A few reviewers also recommend the facility based on rehab outcomes, even when they were initially nervous about sending someone to a rehab unit.
common14 reviews mention this
Care teams are kind and responsive
Many reviewers say the staff is friendly, professional, and attentive to day-to-day needs.
Across multiple reviews, families emphasize that nurses, CNAs, and therapists feel caring and responsive. Some reviewers specifically praise admissions and discharge communication, while others describe staff helping with meals and personal care. At the same time, other reviews include sharply negative claims about staffing shortfalls and unaddressed needs, so the experience appears inconsistent depending on the unit and timing.
caveat9 reviews mention this
Meals get mixed reactions
Food quality and portions vary, with some calling it good and others reporting cold or poor meals.
Some residents and families praise meals as good, attentive, or delicious, including compliments about dining service. Others report food being cold, poor, or not satisfying, and one reviewer also notes that portions felt too small. Meal-related experiences also show up alongside concerns about staffing in certain reviews, which may have affected consistency.
caveat10 reviews mention this
Staffing and call response concerns
Some reviews raise concerns about understaffing, call response, and basic oversight.
A recurring negative theme is insufficient staffing, with reviewers describing situations where call buttons were not answered or care steps were delayed. Several critical reviews mention residents left in uncomfortable conditions and describe disputes about medication records, documentation, or follow-through. There are also claims about transfers and safety-related needs not being handled promptly, along with frustration about how concerns were addressed when family members raised them.
caveat6 reviews mention this
Costs run higher than benchmarks
Pricing is substantially above county and state benchmarks for several unit types.
Reviewers do describe the community as expensive, and the pricing information provided suggests costs are higher than both county and state comparisons across the main unit types shown. That combination may be part of why some families feel dissatisfied, particularly when they also report issues with staffing or the level of service delivered. If you’re considering a move, it’s especially important to ask how care needs and required services affect the total cost.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
22 resident community capacity
Types of Care
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Skilled Nursing Facility
Amenities
Activities on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Devotional activities offsite
Fitness programs
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Sandhills Bowling Center (0.7 miles)
Drum & Quill Public House (1.6 miles)
Dugans Pub (1.7 miles)
Neko Thai and Sushi Bar (1.7 miles)
Ryder Cup Lounge (1.7 miles)
Carolina Dining Room (1.7 miles)
Pinehurst Brewing Company (1.9 miles)
Physicians
CSC Mohs Surgery & Cutaneous Oncology; Peter L. Mattei, MD, FAAD (1.7 miles)
Carolina Skin Care (1.7 miles)
Rice, James Dr - Sandhills Orthopaedic and Spine Clinic (1.8 miles)
Quail Haven Village offers a range of accommodation options that reflect its commitment to providing quality care, albeit at a premium compared to the averages for both Moore County and North Carolina as a whole. For a semi-private room, residents can expect to pay $5,071 per month, significantly higher than the local average of $3,259 and the state average of $3,584. The costs for private rooms follow a similar trend, priced at $6,085 - substantially above Moore County's average of $4,995 and North Carolina's typical cost of $4,425. Additionally, those considering studio apartments will find Quail Haven Village's rate of $6,592 markedly exceeds both county and state averages (Moore County at $3,500 and North Carolina at $4,020). These pricing tiers suggest that while Quail Haven Village may come with higher costs, it likely offers enhanced amenities or services that cater to residents seeking an elevated living experience.
The features at Quail Haven Village are thoughtfully designed to enhance the quality of life for residents with dementia or Alzheimer's disease, addressing their unique needs and challenges. Assistance with dressing and bathing not only promotes personal hygiene but also helps maintain dignity, fostering a sense of independence. Medication management ensures that residents receive their prescribed treatments on time, alleviating concerns about potential health complications. Meal preparation and service cater to nutritional requirements while also considering preferences, which is crucial for maintaining health and happiness. Support with activities of daily living assists residents in managing routine tasks, encouraging engagement without overwhelming them. Furthermore, assistance with transfers ensures safety and comfort during mobility transitions. The 24-hour supervision adds an essential layer of security, allowing families to feel confident that their loved ones are monitored and cared for around the clock in a nurturing environment tailored to their specific needs.
Quail Haven Village on seniors.fyi includes 21 photos including images showing landscaping, garden, decor, trees, interior, nature, outdoors, bedroom, and more.
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Dementia leads to cognitive impairment and can cause emotional and behavioral changes, including aggression that arises from frustration, confusion, or fear. Effective coping strategies for caregivers include understanding dementia's nature, recognizing triggers, using empathetic communication, and employing non-pharmacological interventions like music and art therapy.
Dementia causes cognitive decline and challenging behaviors that caregivers must manage, necessitating an understanding of the neurological basis of these issues. Effective strategies and self-care for caregivers can enhance support for those with dementia and improve their daily lives.
The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
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22 resident community capacity
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Skilled Nursing Facility
Activities on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Wi-Fi/high-speed internet available
Community operated transportation
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Fitness programs
Intimate 6-bed setting with personalized care and comprehensive services.
When Dementia Sparks Anger and Aggression: Understanding the Connection and Ways to Cope
Dementia Behaviors: In-Depth Understanding and Effective Coping Strategies
5 Early Indicators of Dementia and What You Can Do
