Pinehurst Healthcare & Rehab
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300 Blake Boulevard, Pinehurst, NC 28374
For more information about senior living options: (844) 490-3973
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The facility has really come a long way, with friendly and helpful staff. It's a great place for short-term rehab and skilled nursing care. The staff provide care and love to residents, giving families peace of mind. The therapy department is praised as among the best, with therapists keeping residents on an active daily schedule. The nursing staff are kind, compassionate, and attentive, with residents frequently praising caregivers. The staff celebrate residents' birthdays and treat them with dignity, making them feel special. The facility is clean, well maintained, and feels like home. Room service and the diet are described as great by residents.
They described Pinehurst Health and Rehab as the worst rehabilitation center they've encountered. They claimed the Sunday RN was on social media and using a computer while trying to administer medications. They reported waiting over an hour after pressing the emergency button before staff responded. They alleged NAs were missing and the RN reacted defensively when confronted. They claimed feeding trays were dropped off and not touched, leaving patients unfed. They criticized neglect and suggested cameras be installed to monitor workers. They asserted the facility could kill patients depending on the illness. They reported black mold in the walk-in refrigerator. They described call buttons as nearly useless and staff as often unresponsive.Pinehurst Health and Rehab presents itself in these comments as a place of stark contrasts. A significant portion of the feedback centers on serious concerns about safety, attentiveness, and the overall quality of care. One reviewer described a Sunday morning scene where an RN was allegedly distracted by social media on a phone and computer while trying to organize medications, calling into question the prioritization of patient needs. They recounted pressing an emergency button for an hour and observing staff interactions at the front desk, followed by a prolonged wait for a wet patient to be changed. The same person warned that if residents cannot feed themselves, the facility might leave food trays untouched, suggesting a real risk of neglect and even harm. In their view, they fear cameras or outside oversight may be necessary to protect vulnerable patients.
Another account amplifies the sense of danger and neglect, painting a picture of a facility that could inadvertently contribute to patient decline. The reviewer described a belief that the care environment and staff behavior could lead to deadly consequences for those already ill, including worries about bedsores and overall neglect. They urged collective action and expressed a desperate plea for accountability, including the possibility of monitoring the facility's operations more closely. The intensity of their language underscores a fear that the weakest patients may be most at risk, and they framed their message as a cry for help from families who want to protect the vulnerable.
Amid these urgent warnings, other reviewers offered a markedly different perspective, praising progress and the warmth of the staff. Several messages highlighted improvements and described Pinehurst as a beautiful facility with friendly, helpful personnel. A number of reviews framed the establishment as a good option for short-term rehab and skilled nursing care, noting that the staff was kind and that in some cases the care extended beyond basic requirements. One commenter who identified as a retired nurse expressed appreciation for the care their mother-in-law received, emphasizing the staff's genuine caring and the facility's spirit of excellence. The sentiment here is that there has been meaningful, positive change and that professional caregivers can and do provide compassionate service.
Therapy and rehabilitation emerge as a standout strength in many of the positive reviews. Patients and families frequently credited the therapists with skill and dedication, often describing active daily schedules, thorough programs, and a strong emphasis on rehabilitation. Several reviewers singled out individual caregivers and therapists for praise, noting improvements in mobility and function. A common thread is gratitude for the dedicated therapy team, with accounts of patients walking again or regaining independence after periods of decline. In these narratives, the nursing and therapy staff are repeatedly described as attentive, capable, and motivating, contributing to a sense of hope and progress for families.
Conversely, other reviews describe ongoing quality and environment challenges that left families frustrated. Some praised admissions assistance but criticized the broader nursing care, pointing to inconsistent med delivery, delays, or occasional lapses in monitoring. Environmental concerns also appeared: rough room conditions, infrequent cleaning, and an ongoing odor in hallways. A few accounts mention specific incidents - mold in a walk-in refrigerator, aides who behaved poorly, or a lack of compassion when a loved one passed away. Several reviewers reported that call buttons were unreliable or ineffectual, reinforcing a perception that basic safety measures were not consistently dependable. The impression given is that the facility struggles with staffing and consistency, which can undermine patient safety and trust.
Family experiences ranged from sorrow and disappointment to warmth and gratitude. Some families described moments of genuine care, such as birthdays celebrated by staff, people going above and beyond to make residents feel valued, and residents thriving emotionally because they felt connected to the people around them. Other families, however, recounted painful moments - no timely family notification during a medical emergency, perceived indifference after a loved one's death, and a general sense of disconnection from the care team. These mixed experiences illustrate a facility where personal interactions can dramatically shape outcomes and satisfaction, depending on the day, the staff on duty, and the specific caregivers involved.
Taken together, the collection of reviews presents a facility with a wide spectrum of experiences. Positive testimonials emphasize excellent therapy services, compassionate nursing care, and a welcoming atmosphere that helps residents and families feel supported and hopeful about recovery. Negative comments focus on safety concerns, inconsistent care, environmental shortcomings, and moments of perceived neglect. The overarching message is clear: Pinehurst Health and Rehab is capable of delivering high-quality rehabilitation and kind, attentive care, but it remains plagued in others by serious issues that demand accountability, stronger staffing, and more reliable systems to protect residents. For families considering care there, these reviews suggest a need for thorough, firsthand assessment and open conversations with staff about expectations, safety protocols, and how concerns will be addressed.
144 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pinehurst Healthcare & Rehab in Pinehurst, NC is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can indulge in some pampering, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for scheduled outings and appointments, and there is also a computer center for those who wish to stay connected online.
Residents can enjoy their meals in the spacious dining room, which offers restaurant-style dining. For fitness enthusiasts, there is a fitness room where they can engage in physical activities to maintain their health and well-being. The fully furnished accommodations ensure that residents feel comfortable and at home.
There are various recreational facilities within the community, including a gaming room, garden area, small library, and outdoor space. Housekeeping services are provided to maintain cleanliness and orderliness throughout the community. Private bathrooms ensure privacy and convenience for residents.
In terms of care services, Pinehurst Healthcare & Rehab offers 24-hour supervision with a call system for emergencies. Trained staff members assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications.
The community also caters to special dietary restrictions such as diabetes diets or other dietary restrictions upon request. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.
Pinehurst Healthcare & Rehab promotes mental wellness through its mental wellness program that focuses on providing support and engaging activities for residents' emotional well-being. Additionally, a variety of activities are planned daily by the staff or resident-run groups to keep residents engaged and entertained.
Conveniently located near several amenities, there are three cafes, two parks, five pharmacies, 27 physicians' offices, 33 restaurants, three transportation options within close proximity. There are also six places of worship and one theater nearby for residents to enjoy cultural and religious activities. Furthermore, two hospitals are located nearby for easy access to medical services.
Overall, Pinehurst Healthcare & Rehab provides a comfortable and nurturing environment where residents can receive the care they need while enjoying a fulfilling lifestyle with various amenities, activities, and convenient access to nearby resources.
Pinehurst Healthcare & Rehab is located at 300 Blake Boulevard, Pinehurst, NC 28374 in Moore County, North Carolina
Pinehurst Healthcare & Rehab on seniors.fyi includes 18 photos including images showing healthcare, physical therapy, rehabilitation, trees, exercise, building, assistance, landscaping, and more.
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Building
Trees
Landscaping
Outdoor
Grass
Healthcare
Rehabilitation
Physical Therapy
Exercise
Nursing Home
Nurse
Assistance
