Westchester Harbour in High Point, NC
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630 Whittier Ave, High Point, NC 27262
For more information about senior living options: (844) 490-3973
Westchester Harbour offers competitive pricing for its accommodations, with semi-private rooms available at $4,180 per month, which is notably lower than the Randolph County average of $4,316 yet slightly higher than the state average of $3,584. For those seeking studio apartments, Westchester Harbour is priced at $5,140 per month - a figure that exceeds both Randolph County's rate of $4,089 and North Carolina's overall average of $4,020. These cost considerations highlight Westchester Harbour's positioning within the local market as a premium option that offers unique value despite being above some nearby alternatives for studio living.
| Floor plans | Westchester Harbour | Randolph County | North Carolina |
|---|---|---|---|
| Semi-Private | $4,180 | $4,316 | $3,584 |
| Studio | $5,140 | $4,089 | $4,020 |
The facility itself is very nice. The building is clean and very homelike. The staff are the best in the business. The meals are good and the staff is wonderful. Westchester Harbour is the best assisted living facility by far. Westchester Harbour is highly regarded for accepting special assistance Medicaid.
There was a lack of communication from the facility. The husband's application was denied due to his age, under a policy requiring residents to be 65 or older. There was no follow-up contact after submitting the application. The initial staff contact was no longer employed, causing inconsistency. Three weeks of time were wasted waiting for updates. Wendy's apology seemed insincere. There was no outreach to inform about the denial, implying a lack of care. The decision appeared to be motivated more by money than by age. Staff were rarely available, and the resident was placed at the end of the hall. The facility lost the resident's labeled clothes. Two days after moving to memory care, the resident fell out of bed and broke her hip.Westchester Harbour in High Point, NC is best suited for families seeking a clean, homelike assisted living environment for an older adult who does not require immediate or intensive memory-care interventions. The community tends to appeal to residents who value a calm, residential feeling, reliable daily meals, and attentive, courteous staff who respond to requests. The building and common spaces convey a tidy, well-kept atmosphere, and tours often leave the impression of a welcoming, neighborly setting. For seniors who need straightforward assisted living with predictable routines, this facility can be a practical, comfortable option.
However, families should consider alternatives if memory-care needs are imminent or if the admission process involves navigating age eligibility and insurance coordination. Several reviews highlight substantial gaps in communication, particularly around admissions and updates on the status of applications. One family faced weeks of radio silence after submitting an application and was told an eligibility policy would deny a younger spouse based on age, with little proactive contact from the facility. Those navigating Medicaid options or expecting transparent, timely confirmations may want to compare with communities that demonstrate stronger, more consistent proactive communication and clearly explained policies up front.
The strongest pros at Westchester Harbour are the visible maintenance of a clean, pleasant environment, the homelike feel of the building, and the consistently courteous staff who are attentive to requests. Meals receive positive remarks, and residents often appear well cared for during visits. In many accounts, staff members who are involved with daily care are described as patient and responsive, and the facility is praised for its general atmosphere and willingness to accommodate inquiries. For families prioritizing a dependable, social, and comfortable setting, these attributes are meaningful and can meaningfully offset some everyday caregiving frustrations.
Yet the main cons - especially around care coordination and safety concerns - can significantly shift the balance. The most troubling notes involve missteps in dementia-related scenarios and the risk that comes with unclear or inconsistent staffing. Reports of a resident with cognitive impairment being placed almost out of sight in a hallway, with limited staff availability, and a subsequent fall that resulted in a hip injury, raise red flags about training, supervision, and emergency responsiveness. Coupled with complaints of lost clothing and pushy transitions to memory care, these experiences illustrate a pattern where good intentions may collide with gaps in training and follow-through. When care plans are not executed with precision, the positives of a clean, friendly environment cannot fully offset the risk.
Overall, the decision hinges on the level of care required and the ability to navigate admissions and memory-care contingencies. Westchester Harbour offers a solid option for older adults who can stay within standard assisted-living protocols and do not require immediate memory-care intervention. For families facing dementia-related needs, or for those who insist on a flawlessly transparent admission process and proactive, consistent communication, alternatives with stronger memory-care programs, clearer policies on eligibility, and more robust staff training will be preferable. The facility can be a good fit if the priorities are comfort, routine, and a stable social milieu, provided that care needs stay within the community's established capabilities and the admission path is clarified without delay.
To make a well-informed choice, prospective families should pursue targeted conversations before committing: ask for a current memory-care option and unit status, request a written summary of admission criteria and timelines, and seek explicit assurances about communication cadence and accountability. Inquire about incident reporting, staff training specifically related to dementia care, and strategies to prevent falls or misplacement of residents. If possible, arrange a trial visit focused on direct interactions with care staff during shifts, and speak candidly with current residents and families about real-world responsiveness. Westchester Harbour can serve as a reliable, comfortable home for suitable residents, but those with memory-care needs or a preference for airtight, proactive admissions should compare carefully with alternatives to ensure the best alignment of care, policy, and peace of mind.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (12 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others. Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging. Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years. Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.Westchester Harbour is an assisted living community located in High Point, NC. We specialize in providing memory care for individuals who require specialized assistance due to Alzheimer's disease or other forms of dementia. Our facility offers a range of amenities to cater to the unique needs of our residents.
Our residents can enjoy various activities without having to leave the comfort of our premises. We offer on-site activities that are tailored to their interests and abilities. The indoor common areas provide a cozy space for socializing and relaxation, while the outdoor common areas allow residents to soak up some fresh air and enjoy the beautiful surroundings.
Our facility is designed with accessibility in mind, ensuring that all areas are wheelchair-friendly, including our showers. Air-conditioning keeps the environment comfortable for all residents. Wi-Fi and high-speed internet are also available for those who want to stay connected with loved ones.
At Westchester Harbour, we understand the importance of maintaining personal appearance and grooming. Therefore, we have a dedicated beautician on-site to cater to our residents' haircare needs. Cable or satellite TV is provided in each unit for entertainment purposes.
We respect and celebrate diverse spiritual beliefs by offering devotional services both on-site and off-site. Residents can participate in Bible study groups, Catholic services, Jewish services, Mormon/LDS services, Protestant services, and other religious programs as desired. A visiting chaplain or priest is also available for spiritual guidance.
Our caregivers at Westchester Harbour are trained to provide specialized care such as diabetic care and incontinence care. We also assist with medication management to ensure that all medications are taken correctly and on time.
Nutrition is an essential aspect of overall wellbeing, which is why we provide delicious meals with various dietary options available including low/no sodium, no sugar, vegan dishes, and special dining programs. Additionally, guests have the option of enjoying meals with their loved ones at our facility's restaurant-style dining area.
For added convenience, we have a pharmacy and restaurants located nearby, making it easy for residents to access necessary services. At Westchester Harbour, we strive to create a warm and engaging environment where our residents can feel comfortable and supported in their daily lives.
This part of High Point, North Carolina offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies within close proximity, accessing necessary medications is easily manageable. Additionally, there are various dining options to choose from, catering to different tastes and preferences. Places of worship are also nearby for those seeking spiritual fulfillment. In terms of healthcare, there are hospitals as well as physicians and dentists available within reasonable distance. For leisure activities, there are cafes, theaters, and parks nearby for recreation and social engagement. Overall, this area provides a well-rounded environment that can support a comfortable and fulfilling lifestyle for seniors.
Westchester Harbour offers competitive pricing for its accommodations, with semi-private rooms available at $4,180 per month, which is notably lower than the Randolph County average of $4,316 yet slightly higher than the state average of $3,584. For those seeking studio apartments, Westchester Harbour is priced at $5,140 per month - a figure that exceeds both Randolph County's rate of $4,089 and North Carolina's overall average of $4,020. These cost considerations highlight Westchester Harbour's positioning within the local market as a premium option that offers unique value despite being above some nearby alternatives for studio living.
Westchester Harbour is located at 630 Whittier Ave, High Point, NC 27262 in Randolph County, North Carolina
Medication management at Westchester Harbour ensures that residents receive their prescribed medications on time and in the correct dosages, which is crucial for stabilizing cognitive function and minimizing behavioral issues related to dementia and Alzheimer's disease. This structured approach not only alleviates the burden of self-management for residents but also enhances their overall health outcomes by reducing the risk of medication errors or missed doses. Meanwhile, incontinence care addresses a common challenge faced by individuals with cognitive impairments, fostering dignity and comfort while minimizing potential distress associated with accidents. This specialized support helps maintain personal hygiene, prevents skin issues, and promotes a more relaxed living environment, ultimately contributing to an improved quality of life for residents navigating the complexities of memory-related conditions.
Westchester Harbour on seniors.fyi includes 10 photos including images showing interior, living room, television, decor, patio, outdoor seating, fountain, building exterior, and more.
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