Meridian Center

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Meridian Center

707 North Elm St, High Point, NC 27262

For more information about senior living options: (844) 490-3973

3.7 from 100 reviews
5 stars
54
4 stars
13
3 stars
4
2 stars
4
1 stars
25

Skilled Nursing Facility

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    Overall Review of Meridian Center

    Pros

    • pro The PT therapist was extremely kind and patient.
    • pro The staff were caring and valued the residents.
    • pro The staff were very friendly and helpful.
    • pro The aunt's area was nice, clean, and smelled fresh.
    • pro The therapists worked miracles for my husband.
    • pro The nurses and nurse assistants consistently addressed needs in a timely manner.
    • pro The nursing staff showed love, care, and compassion.
    • pro The leadership truly cares for residents, staff, and family members.
    • pro The facility works together to enhance residents' quality of life each day.
    • pro The environment is great and the staff are caring.
    • pro Daily activities are held for residents to participate in.
    • pro The Meridian Center has an amazing nursing staff that took excellent care of my grandmother.
    • pro People were very nice and courteous.

    Cons

    • pro Neglect and abuse are alleged to have nearly killed a patient, with higher-ups not returning calls.
    • pro The staff are described as horrible, disrespectful, unprofessional, and unqualified.
    • pro There are allegations that med withdrawals were threatened, which is illegal.
    • pro The facility reportedly smells strongly of urine and feces, with stained carpets and wet floors.
    • pro Residents are said to sit in their own waste for extended periods, with infrequent bed sheet changes and unreliable laundry.
    • pro The rooms are described as unsanitary, reeking of feces, and receiving a zero sanitary rating.

    Review

    The collection of reviews about this Meridian facility presents a wide spectrum of experiences, spanning extreme concern and alarm to moments of genuine appreciation. Taken together, they sketch a picture of a place where care quality and day-to-day conditions seem to swing widely depending on who is providing care, when, and in what part of the building. Several reviewers describe alarming lapses in basic safety, cleanliness, and medical attention, while others recount warm, effective caregiving from individual staff members and well-run therapy sessions.

    A prominent thread throughout the negative accounts is a sense of neglect and a breakdown in timely, attentive care. Several reviewers allege that UTIs and related complications were allowed to escalate due to delays or inaction, with one person asserting that neglect led to near-fatal outcomes for their mother. Others report rooms that reek of waste, with persistent odors of urine and feces, stained carpets, and wetlands of damp floors. There are specific complaints about infrequent changing of bedsheets, inconsistent laundry of residents' clothes, and a general impression that basic hygiene and sanitation were not being prioritized. A number of reviewers claim that staff were unresponsive to alarms and requests for help, and one person even claimed that staff would ignore residents unless a supervisor was watching.

    Safety concerns extend beyond odors and cleanliness. A number of reviewers describe front-line staff who seemed disengaged or overwhelmed, with accusations that some caregivers were rude or indifferent, and that the facility's leadership did not adequately address grievances. There are pointed claims that management and supervisory staff either refused to return calls or failed to take complaints seriously, leaving families feeling unheard. One reviewer even asserted that some evaluations of the facility's staffing and practices were shaped by internal pressures, suggesting that certain five-star ratings might come from managers or others with financial incentives. These portrayals contribute to a broader worry about accountability and oversight within the facility.

    Yet the narrative is not uniformly bleak. Several reviewers recount highly positive experiences, especially in the rehabilitation and therapy domains. A husband recovering from a back injury, for example, praises the rehabilitation therapists as "amazing" and notes that nurses and nurse assistants consistently met his needs promptly. He highlights the compassion and competence of the staff, with particular appreciation for a nurse named Stephanie and a social worker who facilitated a smooth transition home. One reviewer visiting their aunt highlights a different facet of care - an attentive, kind, and patient PT (physical therapy) therapist who answered questions and made the family feel that the person they love is in capable hands. These stories underscore that when caregivers are engaged and attentive, residents and families experience genuinely positive, reassuring care experiences even within a facility that may otherwise be struggling with operational pressures.

    Two recurring positives across the reviews are the presence of caring individuals and the value of specialized staff. Several comments mention specific staff members who stood out for their kindness, attentiveness, and dedication. Miss TK in the kitchen is singled out by one reviewer as someone who goes above and beyond to ensure residents receive what they need, and her caring attitude is contrasted with broader concerns about basic sanitary practices elsewhere in the building. The same sentiment appears in praise for a particular PT, nurses like Stephanie, and the social worker who helped with discharge planning - individuals who appear to have left a lasting impression of genuine care and competence. In a few entries, reviewers describe clean, well-kept spaces and friendly, welcoming interactions with staff at the front desk, or praise for security and the orderly process of check-in and check-out.

    There is also a strong sense of mixed conditions within the same facility: some areas and rooms are described as clean, well-maintained, and competently staffed, while others are depicted as poorly maintained, understaffed, and chaotic. A reviewer notes a "nice and clean" environment in one aunt's room and describes other parts of the building as smelling strongly of urine and feces, with beds not being tended to promptly. Another reviewer commends the facility's overall environment and notes daily activities and a family-friendly atmosphere, while simultaneously elsewhere criticizing the same building for outdated medical equipment and living conditions that fail to meet basic standards. This juxtaposition suggests variability in practice and environment - possibly reflecting differences by shift, unit, or staff group, rather than a uniform standard across the entire campus.

    For families considering placement, the reviews offer a cautionary and nuanced takeaway. They underscore the importance of firsthand assessment: touring the facility, interviewing potential caregivers, and asking pointed questions about infection control, nurse-to-patient ratios, daily sanitation routines, and how quickly staff respond to alarms. The accounts emphasize that residents' experiences hinge not only on the institution's policies but on the day-to-day actions of individual workers. Some families experience relief and gratitude through compassionate care and meaningful progress in rehabilitation; others encounter distressing episodes that raise legitimate safety concerns and trigger investigations or external reporting.

    In summary, this Meridian facility evokes a paradox common in long-term care environments: moments of exceptional, person-centered care and technical competence can coexist with episodes of neglect, poor sanitation, and strained communication. The reviews collectively advocate for careful due diligence by prospective families - insist on tours, request details about staffing levels and training, verify cleanliness and sanitation practices, and document any concerns promptly. While there are clearly exemplary staff members who deliver meaningful support and healing, there are also widespread complaints about neglect, odor, and unresponsiveness, signaling that substantial improvements are needed to ensure consistent, high-quality care across all units and shifts.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Piedmont Triad International (10 miles away) Piedmont Triad International (10 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Meridian Center in High Point, NC is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Each apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. The community also provides move-in coordination to make the transition as seamless as possible.

    Residents can enjoy the beautiful outdoor spaces and gardens, perfect for relaxing or socializing with friends and family. Housekeeping services are available to maintain cleanliness and tidiness within each apartment.

    The care services provided at the Meridian Center are designed to meet the needs of residents 24/7. Trained staff members provide assistance with daily activities such as bathing, dressing, transfers, and medication management. Coordination with health care providers ensures that residents receive the necessary medical attention and support.

    The community prioritizes the mental wellness of its residents by offering a mental wellness program that promotes healthy aging and emotional well-being. Special dietary restrictions are accommodated with a diabetes diet option available. Nutritious meals are prepared and served by caring staff members who also take into account any special dietary needs or preferences.

    Transportation arrangements are made for medical appointments, ensuring that residents can easily access necessary healthcare services. Additionally, scheduled daily activities provide opportunities for social engagement and entertainment within the community.

    Convenience is key at the Meridian Center, with three pharmacies located nearby for easy access to medications. There is also a variety of dining options available at local restaurants when residents want to dine out or have a change from their in-house meals. For those seeking spiritual connections, places of worship are located conveniently close to the community.

    Overall, the Meridian Center provides a high level of care and an array of amenities in a warm and inviting environment where seniors can enjoy their retirement years with comfort and peace of mind.

    Nearby Places of Interest

    Pharmacies

    • Target Pharmacy (2.9 miles)
    • Walgreens (4.4 miles)
    • Healthy House (4.7 miles)
    • Walgreens (5.4 miles)
    • Walgreens (7.4 miles)
    • CVS Pharmacy (7.4 miles)
    • Walmart Pharmacy (9 miles)

    Restaurants

    • Rice Paper (3.1 miles)
    • Chick-Fil-A (5.6 miles)
    • Salsarita's Fresh Mexican Grill (5.7 miles)
    • Porterhouse Burger Company (5.8 miles)
    • Chicken Salad Chick (5.8 miles)
    • McAlister's Deli (5.8 miles)
    • Panda Express (8.7 miles)

    Places of Worship

    • Immaculate Heart of Mary Catholic Church (4.9 miles)
    • Pinecroft Baptist Church (10.4 miles)
    • Lindley Park Baptist Church (11.8 miles)
    • Christ United Methodist Church (12.5 miles)
    • South Plainfield Friends Meeting (14.4 miles)
    • Baptist State Convention Of NC (14.9 miles)
    • St John's Lutheran School (16.7 miles)

    Hospitals

    • Bethany Cardiology (5.2 miles)
    • Wake Forest Univ Bapt Med Center (16.4 miles)

    Cafes

    • Panera Bread (5.6 miles)
    • Starbucks (9.1 miles)
    • Starbucks (11.2 miles)
    • Caribou Coffee (13.3 miles)
    • Starbucks (14.4 miles)
    • Panera Bread (14.5 miles)
    • Starbucks (15.1 miles)

    Theaters

    • Regal Palladium & IMAX (5.8 miles)
    • AMC CLASSIC Greensboro 18 (9.6 miles)
    • Regal Greensboro Grande & RPX (13.1 miles)

    Parks

    • Union Cross Park (8.8 miles)
    • Salem Lake Trail (13.4 miles)

    Physicians

    • Guilford Family Dentistry (10.5 miles)
    • Eagle Family Medicine (11.7 miles)
    • Greensboro Imaging (11.9 miles)
    • Eagle Family Medicine At Triad (12.1 miles)
    • North Davidson Center for Family Health (12.3 miles)
    • Greensboro Orthopaedics (13.2 miles)
    • Northwest Pediatrics (13.4 miles)

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